First Nations Customer Service Traineeship
Full-time
Fresh/Entry Level
2 months ago
Aboriginal and/or Torres Strait Islander Full-time Business Traineeship Opportunity Do you have a passion for customer service and wanting to kick s.....
Aboriginal and/or Torres Strait Islander Full-time Business Traineeship Opportunity Do you have a passion for customer service and wanting to kick start your career as a banking customer advisor? This is your chance! Gain invaluable hands-on experience whilst completing a 12 Month Traineeship and Certificate III in Business. Working within a local banking branch in Mount Isa, this is a real career start within a supportive environment. The successful trainee will have the opportunity to learn all about customer service within the banking sector whilst developing their customer service skills on the job. This is a great opportunity for someone who is interested in commencing a career within financial services sector. What will you be doing? Working full time as a Business Trainee, you will learn and develop the skills to become a successful customer advisor. You will become the first point of contact for customers when they visit the retail branch. Your duties may include but are not limited to:
Assisting customers with their enquires whilst providing a positive branch experience.
Engage in needs-based conversations with customers.
General banking and telling duties: money handling, facilitating transactions and ATM Maintenance.
Coaching customers on self-service and digital banking.
Assisting customers with opening and closing accounts, fraud and banking transactions.
What are we looking for?
Identify as Aboriginal and/or Torres Strait Islander
A well-presented team-player with excellent work ethic
Excellent communication skills and sound computer knowledge
A reliable and punctual individual who demonstrates initiative
Demonstrated ability in cash handling and/or customer service
Satisfactory completion of a National Police Check
What's in it for you?
12 Months Full time employment
Paid study time - Complete a Certificate III in Business
No HECs Debt!
Kick starts your career!
What are you waiting for? If you are enthusiastic, motivated and committed to completing a Business Traineeship, then we would love to hear from you. Apply Now! Any further enquiries, please do not hesitate to contact Steph on stephanieanderson@megt.com.au MEGT (Australia) Ltd is a Child Safe and Equal Opportunity employer committed to child safety and providing a work environment that values diversity and inclusion. Eligibility criteria applies for this program in relation to work rights and prior qualifications. This is an Aboriginal and Torres Strait Islander Identified role. This is a program to improve the under-representation of Aboriginal and Torres Strait Islander people in this industry and is an equal opportunity measure under section 105 of the Anti-Discrimination Act 1991. Only applications from Aboriginal people and/or Torres Strait Islander people will be considered for this role.
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