Total 1,309 it support executive job vacancies in Toa Payoh

Responsibilities

• Responsible for the day-to-day IT operation, including installation, configuration, maintenance, and management of hardware and software applications, computer hardware, data network equipment, copiers, phone PBX system, CCTV system, security alarm.
• Responsible for assessing systems, diagnosing and resolving technical problems that users encounter with hardware, software, or networks.
• Ensuring the reliability, and integrity of the network infrastructure.
• Network Management, setting up and maintaining network infrastructure such as routers, switches, firewalls, and wireless access points to ensure connectivity and security.
• Implement cybersecurity measures to protect against unauthorized access, data breaches, malware, and other cyber threats.
• ERP Administration, maintenance, and optimization of the system. Understanding the company business process flow and collaborating with different departments to enhance the ERP system as needed. Integrating with Intranet system to ensure smooth data flow.
• Analysing and understanding company process needs, such as hardware and software specifications, provides technical support to related departments and suggesting and implementing upgrades.
• Analysing databases in an application area how to optimize applications by integrating performing software or upgrades and integrating new technologies.
• Gathering of requirements, analysis, design and development of integration solutions and APIs, creating workflows and connectors to enhance system integration.

Requirements

• At least Diploma in IT, Computer Science or related studies.
• Minimum 2 years of relevant working experience of ICT support and managing Microsoft servers’ infrastructure and Hyper V.
• Professional certifications (administration/support) from Microsoft 365, Business Central Dynamic 365, Power BI, SAP, SQL or equivalent will be a plus.
• Understanding of networking protocols and security technologies.
• Project management experience will be advantageous.
• Collaboration with different departments.

This position supports the travel agency’s operations by resolving technical issues, coordinating with vendors, analyzing data, managing social media tools, and exploring new technologies to enhance business efficiency.

Responsibilities:

• Troubleshoot and resolve technical or system issues, including after office hours if needed.
• Assist staff with IT problems and provide basic training on system usage.
• Coordinate with external vendors for system updates and issue resolution.
• Analyze data to generate reports on system performance and trends.
• Manage and monitor the agency’s social media tools and platforms.
• Research and recommend new technologies to improve operations and customer experience.
• Maintain IT equipment, user access, and software licenses.
• Ensure regular data backups and system security.
• To carry out any other job function given by manager / management from time to time

Requirements:

• Degree in IT, Data Analytics, or a related field.
• 3–4 years of IT support experience (travel industry experience is a plus).
• Familiarity with social media tools and platforms.
• Interest in exploring and implementing new technology.
• Proficiency in Excel or other data analysis tools.
• Strong problem-solving and communication skills.

JOB DESCRIPTION -

1) Install and upgrade system for office users

2) Create / monitor users email

3) Install and configure networks, servers, workstations, notebooks, printers and mobile device for users.

4) Troubleshoot and to solve user's PC issues

5) Support and ensure office IT Security and in compliance with PDPA requirement

JOB REQUIREMENTS -

1) 1 or 2 years IT support to corporate users or past internship experience will be considered

2) Diploma in Computer Science or equivalent.

3) Prior work-related experience will be an advantage

We are looking for a Business Applications IT Executive to provide technical assistance to our employees. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades and handle IT related projects.

Major Responsibilities

IT Support

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Troubleshoot hardware and software issues
• Testing new technology
• Training end-users on hardware functionality and software programs.

Project Management

• Coordinate with stakeholders and external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Business Applications & Software

• Assist and support in the maintenance of business applications and software
• Manage in the implementation and roll out process for both internal (regional and local team) and external (customers) parties
• Develop materials and training programs requirements for the applications and software
• Support both internal and external parties for solving trouble-related issues
• Conduct internal and external working and training as and when required
• Travel to external parties’ sites to provide training and application support

Qualifications

• Education: Diploma in Information Technology
• Experience: 1-2 years of experience in similar role
• A technical, logical thought process
• Problem-solving skills
• Communication skills
• Establish good working relationship with stakeholders
• Excellent organizational skill

• Manage and configure IT systems (e.g., Active Directory, servers, backup, video/audio systems).
• Maintain network devices (firewalls, routers, VPNs, wireless).
• Ensure system backups and recovery plans are in place.
• Work with vendors to meet Service Level Agreements (SLAs).
• Create and update technical documentation.
• Provide IT support to local and overseas users.
• Source products and vendors for projects.
• Offer L1/L2 support and lead/support projects.

Job Requirements:

• Diploma/Degree in IT or Computer Science, or CCNA certification.
• At least 1 year of relevant experience.
• Knowledge of WAN, LAN, VPN, and network devices.
• Experience with Microsoft Server, Microsoft 365, and Google Suite.
• Familiar with TCP/IP, DNS, DHCP, and Firewalls.
• Understanding of CyberSecurity and PDPA.
• Bonus: Experience with Veeam, VMware, UNIX/Linux, or API/Database management.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Summary:

• Industry: Tertiary education and healthcare
• Employment type: Contract (2 Jan 2025 - 30 Jun 2025)
• Working schedule: Monday to Thursday (8.30 am to 6 pm); Friday (8.30 am to 5.30 pm)

Job Responsibilities:

• Assist in developing UAT test cases and scripts based on system requirements.
• Execute UAT, log defects, and provide end-user feedback.
• Ensure system functionality, data accuracy, and user-friendliness.
• Collaborate with internal teams and vendors to communicate UAT feedback and incorporate it effectively.
• Organize stakeholder meetings, as well as assist in preparing agendas and meeting notes, gathering documents, and sending pre-meeting notices.
• Perform system migration support, which involves data cleaning, data mapping, migration testing, and migration progress reporting
• Assist in reviewing financial reports to ensure alignment with grant terms, checking the accuracy of financial data, ensuring reports compliance with policies, and conducting internal audits
• Support the team with additional assignments as required.

Qualifications

• Possess a bachelor's degree
• Minimum 1–2 years in a relevant administrative position
• Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable with e-documents
• Strong organizational skills
• Excellent oral and written English; good telephone etiquette

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Responsibilities:

• Manage network & systems, firewall and storage related issues of the company
• Provide end-user support and training for hardware and software.
• Install, configure and provide technical support to workstations, software, communication services, network printing, scanner, biometric system, CCTV etc.
• Maintain and provide IT support and troubleshooting for end users.
• Perform system administration and maintenance tasks including data protection/backup and disaster recovery sites.
• Deploy, manage and troubleshoot user workstation and computer equipment
• Monitor anti-virus activity, reporting and update
• Create user guide, maintain record and IT documentation
• Perform inventory management of hardware and software

Requirements:

• At least a Diploma / Bachelor’s Degree in Computer Science / Information Technology or equivalent
• At least 5 years of working experience in the related field
• Knowledge of TCP/IP and Windows system
• Experience in construction industry will be added advantage
• Good understanding and experience of Windows operating system, office365, Sharepoint and Autodesk
• Good interpersonal and communication skills

IT Engineer

Job Scope:

• Set up cloud infrastructure for AWS or Azure
• Install and configure software and hardware for project testing.
• Liaise with customers to gather requirements.
• Produce design / test document in a project.
• Hardening windows and Linux system
• Manage network servers and technology tools
• Set up cluster server, VMware, and workstations
• Create and verify backups of data
• Monitor performance and maintain systems according to requirements
• Respond to security or usability concerns immediately
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Build an internal wiki with technical documentation, manuals and IT policies
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Act as L2/L3 Support. Able to perform System recovery

Requirement:

• Experience as a IT Engineer, System Administrator, Network Administrator or similar role
• Experience with Windows Server, Group Policy, Virtualization, networks (LAN, WAN) and patch management
• Familiar with Terraform is a plus
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Degree/Diploma in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Executive to join our team in Singapore.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.
• Manage the project implementation plan & budget; identify the scope of project deliverables at each project milestone; monitor progress & take preventive/corrective action whenever necessary.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports. Clearly articulate and document business requirements. Assess the risks of various solutions and prioritize competing business demands.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Description:

• Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
• Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
• Installs, configures, and tests operating systems, application software, and system management tools.
• Ensures the highest level of systems and infrastructure availability.
• Evaluates the existing systems and provides the technical direction.
• Plans and implements system automation as required for better efficiency.
• Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.

Experience:

• Computer science degree
• Scripting and programming proficiency
• OS and Network experience
• Certification may be helpful

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Works:

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

SPH Media is looking for a diligent individual to join the Business Support team, which is responsible for the accurate processing of print and digital orders for our publications, as well as performing administrative duties.

The scope of responsibilities includes the following:

• Responsible for order processing of print & digital newspaper, school and magazine titles.
• Work closely with different stakeholders to ensure all orders are taken in accurately.
• Responsible for preparing & generating newspapers labels and delivery note (DN) for customers.
• Liaise with Production to ensure timely submission of orders, labels & documentations.

• Support the Operations Manager in vendor area allocation duties including vendor performance appraisal process.

• Process purchase requisitions and invoices for the department.

• Provide general administrative support to the department such as filing, typing, copying, binding, scanning etc.

• Support any other assigned ah-hoc duties.

Required Qualifications:
Diploma in Business or related fields

Required Competencies / Skills / Knowledge:

• Proficient in Microsoft Excel and/or Google Sheets
• Able to multi-task and savvy with the use of multiple systems
• Strong numerical aptitude and good written skills

• Effective in interpersonal and communication abilities
• Self-motivated and takes initiative to deliver high-quality work

• Independent, meticulous and mature
• Adaptable to fast-paced and evolving work settings

Job Description & Requirements

Summary:

Support Risk and Control function for Information and Technology

Cyber Risk Management operations.

Contract Duration - 12 Months renewable

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 8 years of experience in IT cyber security risk management and implementation.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.

Good to Have:

Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT)

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!