Total 10,397 it manager job vacancies in The United States of America

Job Description:

Responsibilities:

1. 1. Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.
   2. Diagnose and resolve complex system and application issues, aiming to minimize downtime and enhance productivity.
   3. Able to procure necessary IT related equipment for company needs.
   4. Responsible for ERP system (Microsoft Dynamics NAV/Dynamics Business Central) to provide first line of support.
   5. Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.
   6. Provide daily technical support for desktops, laptops, printers, servers, and network issues.
   7. Offer support for Point of Sale (POS) systems.
   8. Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.
   9. Provide expert suggestions and innovative solutions to enhance and optimize IT operations, ensuring smooth functioning of the Company's technological infrastructure.
   10. Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.
   11. Execute any additional tasks and responsibilities that may be assigned periodically by senior management.

Position Requirements:

• • Degree in Computer Science or similar field.
  • At least 3 years of ERP (Microsoft Dynamics NAV/Dynamics Business Central) implementation experience either from an end-user or vendor background.
  • Good understanding of ERP and POS functionalities.
  • Good planning and coordination skills.
  • Strong writing, verbal communication, and presentation skills.
  • Good interpersonal skill and with proven ability in troubleshooting and problem solving
  • Able to work travel when is required. 
  • Fluency in both written and spoken English and Bahasa Malaysia.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Responsibilities:

• Execute full software development life cycle (SDLC).
• Create flowcharts, layouts and documentation to identify requirements and solutions.
• Write well-designed, testable code.
• Produce specifications and determine operational feasibility.
• Integrate software components into a fully functional software system.
• Develop software verification plans and quality assurance procedures.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.
• Deploy programs and evaluate user feedback.
• Comply with project plans and industry standards.
• Ensure software is updated with latest features.

Requirements:

• Proven work experience as a Software Engineer or Software Developer.
• Experience designing interactive applications.
• Ability to develop software in Java, Ruby on Rails, C++ or other programming languages.
• Strong knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate).
• Experience developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC).
• Familiarity with test-driven development.
• Excel in software engineering tools.
• Ability to document requirements and specifications.
• Possess at least a Bachelor's Degree in Computer Science, Engineering or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

職責：

• 執行完整的軟體開發生命週期（SDLC）。
• 建立流程圖、佈局和文件來確定需求和解決方案。
• 編寫設計良好、可測試的程式碼。
• 制定規格並確定操作可行性。
• 將軟體組件整合到功能齊全的軟體系統中。
• 制定軟體驗證計劃和品質保證程序。
• 記錄和維護軟體功能。
• 對現有系統進行故障排除、調試和升級。
• 部署程序並評估使用者回饋。
• 遵守專案計劃和行業標準。
• 確保軟體更新為最新功能。

要求：

• 作為軟體工程師或軟體開發人員擁有經過驗證的工作經驗。
• 擁有設計互動式應用程式的經驗。
• 能夠使用 Java、Ruby on Rails、C++ 或其他程式語言開發軟體。
• 對關聯式資料庫、SQL 和 ORM 技術（JPA2、Hibernate）有豐富的了解。
• 具有使用至少一種流行的 Web 框架（JSF、Wicket、GWT、Spring MVC）開發 Web 應用程式的經驗。
• 熟悉測試驅動開發。
• 擅長軟體工程工具。
• 能夠記錄需求和規格。
• 至少擁有計算機科學、工程或相關領域的學士學位。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光

高階客戶成功管理主管（IT 產業）

卡魯納（砂勞越）企業有限公司BHD。

角色概述：

作為 Karuna 的高級客戶成功主管，您將在構建和

與客戶保持牢固的關係，確保他們從我們的服務中獲得最大價值

技術解決方案。您將負責透過以下方式推動客戶保留、成長和宣傳

制定策略性客戶計畫並與客戶內的主要利害關係人互動

組織。

主要職責：

建立關係：

與客戶組織內的主要利害關係人培養並維持牢固的關係，

包括高階主管、決策者和最終用戶，以確保長期滿意度和合作夥伴關係。

策略客戶管理：

制定並執行根據每個客戶的具體需求和目標量身定制的策略客戶計劃，

強調推動科技領域內的保留、成長和宣傳。

入職和培訓：

領導新客戶的入職流程，透過提供深入的資訊確保無縫過渡

對我們的技術產品和服務進行培訓，使客戶能夠實現他們的期望

結果。

客戶參與度：

定期與客戶互動，了解他們不斷變化的需求，尋找追加銷售的機會

或交叉銷售其他技術產品或服務，並解決他們可能遇到的任何問題或挑戰

臉。

主要聯絡點：

作為客戶詢問、疑慮或升級的主要聯絡點，與

內部技術團隊快速解決問題並確保客戶滿意度。

客戶倡議：代表我們組織內客戶的聲音，倡導他們的利益

所有部門的需求和優先事項，並推動提高整體客戶滿意度的舉措

經驗。

回饋分析：

收集並分析客戶對我們技術解決方案體驗的回饋，

確定趨勢和需要改進的領域，並與內部團隊合作推動產品發展

增強或流程優化。

效能監控：

追蹤和分析與客戶成功相關的關鍵績效指標，例如客戶

滿意度分數、留任率和追加銷售/交叉銷售機會，採取積極措施

確保達到或超過目標。

職位要求：

學歷：

需要工商管理、行銷、IT 或相關領域的學士學位。

經驗：在面向客戶的角色中擁有豐富的經驗，例如客戶成功、客戶

科技業內的管理或銷售人員，在提高客戶滿意度方面擁有良好的記錄

和保留。

技能：

較強的人際溝通和溝通能力，能夠建立融洽的關係、影響力和

與客戶和內部技術團隊有效協作。

戰略思維：具有戰略思維和解決問題的能力，具有主動性和主動性

以解決方案為導向的方法來解決客戶的需求和挑戰。

適應性：

能夠在快節奏、動態的技術環境中管理多個優先事項。

技術熟練程度：

熟悉客戶成功軟體平台和工具，並對

技術解決方案以及它們如何為客戶創造價值。

對客戶成功的熱情：

對客戶倡議的堅定承諾和對提供卓越客戶的熱情

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

Responsibilities:

The successful candidates will be responsible for promoting & selling InNET Products & Services to existing and potential customers.

• Achieving growth and hitting sales targets as KPI set
• Working with Sales team to continuously design and implement strategic sales plan to expands company’s customer base
• To Build and promote strong and long-lasting customer relationships with them by understanding their needs
• Represent InNET in an ethical and principled manner.
• To develop new customers for the company

Requirements:

• Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, in any field
• Minimum with 2 year(s) of working experience in Sales & Marketing will be an added advantage.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Independent and high level of creativity to drive the sales process from planning to closing
• Proficient in Microsoft Word, Excel & PowerPoint.
• Disciplined, high level of commitment, self-motivated, self-confident, proactive & result oriented.
• Excellent communication and presentation skills in English, Bahasa Malaysia & Mandarin would be an added advantage.
• Must possess own transport & willing to travel around Malaysia when required.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:

• Responsible for achieving the stipulated sales target.
• Actively seek out new sales opportunities by identifying and targeting potential customers. This involves researching industries, markets, and leads to find new prospects.
• Actively seek out and generate leads through various means such as cold calling, email campaigns, networking events, and referrals.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction to secure repeat business.
• Develop a deep understanding of the logistics solutions and services provided by Company.
• Collaborate with clients to design tailored logistics solutions that align with their specific requirements and business objectives.
• Negotiate pricing, contracts, and terms with clients to secure profitable and mutually beneficial agreements.
• Stay informed about logistics industry trends, competitive services, and market conditions.
• Stay updated on industry regulations and compliance requirements.
• Work closely with cross-functional teams in the Company, such as operations and customer service, to ensure the successful execution of contracts and customer satisfaction.

Qualifications, Skills and Experience:

• Tertiary qualifications with minimum 5 years' sales experience in Logistics.
• Effective verbal and written communications in English and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors.
• Ability to research identifies, tackle, grow and close business opportunities ensuring the needed support from product and operations.
• Results-driven, proactive, and able to work both independently and as part of a team.
• Great negotiation, consultative and relationship management skills.
• Ability to manage priorities, be organized, methodical and deal well under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Paid training and development

Responsibilities:

• Develop, lead and execute purchasing strategies.
• Keep track of key metrics to improve effectiveness and reduce expenditure.
• Prepare negotiation strategies and close deals.
• Perform cost and scenario analysis.
• Assess, manage and mitigate risks.
• Proven working experience as purchasing manager, agent or officer.
• Familiarity with sourcing and vendor management.
• Knowledge in market dynamics along with business sense.
• A knack for negotiation and networking.
• Working experience of vendor management software.
• Able to gather and analyse data and to work with figures.
• Excellent judgement along with decision making skills.
• Exemplary leadership capabilities.
• Possess at least a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips
• Paid training and development
• Allowances for continuing education

We are representing our client from F&B industry. As our client is expanding, they are looking for Outlet Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Description:

1. Maintaining administrative records pertaining to your branch particularly on compliance to internal SOP, halal & regulatory requirements.
2. Maintaining accounting records (supplier purchases over sales to avoid account burst) for your branch.
3. Requesting payment for all purchases (2x for suppliers & any ad hoc payments) after amount verified, for your branch.
4. Maintaining weekly work schedule, HR related documentations, payroll processes & hiring staff for your branch.
5. Verifying end-of-day closing report, daily purchases and ensure all record tallies for your branch.
6. Ensuring operation running smoothly for your branch, which includes:
7. Maintains daily Google review collection
8. Succeed in Mystery Customer program
9. Succeed in Internal Audit initiatives
10. Ensures monthly sales target achieved
11. Maintenance on all equipment, items & atmosphere
12. Perform other tasks as assigned

Job Requirements:

• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Preferably aged below 40
• Working hours: Based on given shift (9 hours per day/ 6 work days - 1 day OFF)

Basis Salary: Up to RM 4,000



Benefits & Entitlements:

- EPF Contribution (13%)

- SOCSO & EIS

- Daily meals (allowance / foods)

- Hostel / accommodation

- Travel allowance (T&C applies)

- Birthday token

- Medical entitlement

- No-MC reward

- Dental Claim (T&C)

- High chance of annual salary raise

- Monthly bonus if branch meets or exceeds target sales

- Annual leave, medical leave & other specific leaves as recognized by the company (in addition to the AL / MC etc)

Vacant Outlet Location:

1. Larkin Jaya, Johor Bahru

2. Setapak, Kuala Lumpur

If you are passionate about managing a restaurant, we encourage you to apply for this exciting opportunity! 

Consultant In-Charge:

Mesha | mesha@talentrecruit.com.my | +6016-394 2898

Only shortlisted candidates will be notified!

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Dental insurance

Responsibilities :

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analysing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.

Requirements :

• Possess at least a Bachelor's Degree, Post Graduate in Accounting or professional qualification
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• Advanced computer skills on MS Office, accounting software and databases.
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits :

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Performance bonus

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Description

1. Plan and develop production schedules for resources and timely completion of projects.

2. Managing allocation of resources, materials, equipment and labour.

3. Overseeing the work of production staff, providing guidance, support and ensuring adherence to safety and quality standard.

4. Ensure products meet required quality control standards before completion.

5. Coordination with other departments – design, engineering and supply chain and resolve issues that may arise.

6. Inventory management of monitoring stock of raw materials without interruption due to material shortage.

7. Cost management, anaylse production cost to enhance productivity and reduce expenses and wastage.

8. Training, health and safety compliance.

Job Responsibilities:

• Coordinate and perform detailed analysis of operating costs across all processes in the factory and provide recommendations of practical measures to reduce cost.
• Organize and communicate with finance team across relevant processes to conduct forecast, analysis and strategic planning.
• Collaborate with internal and external stakeholders, to provide recommendations to optimize business processes.
• Perform relevant standard/actual costing to determine SKU’s pricing.
• Assist in implementing continuous controls and performance metrics to monitor cost management goals.
• Perform cost management activities throughout the Group and provide analysis on cost behavioral pattern of business operation.
• Thoroughly evaluate the processes together with process owners in order to generate cost saving measures and drive improvement in productivity.
• Formulating controls in order to minimize wastages and leakages through comprehensive analysis and evaluation of the processes.
• Review operating expenses critically and provide recommendations to top management based on facts and findings.
• Establish prudent cost KPI for business entity and process owner to adopt and to continuous monitor them.
• Resourceful in looking out for cost saving opportunities based on study conducted and on the cost pattern of each process.
• Lead and assist the migration of costing information to inhouse system for future impact such as government policies, inflation, forex and etc.

Job Requirement:

• Candidates should have a Bachelor’s Degree in Accountancy/Finance or professional accounting qualification (ACCA, MICA, MIA etc.). Candidate with experience in unique manufacturing environments is a plus for this post.
• Minimum 10 years working experience with no less than 5 years in the field of cost management and control.
• Possess good communication and interpersonal skills to liaise with people at all levels
• Possess good problem solving, presentation and analytical skills.
• Must be computer literate: A very thorough knowledge of Microsoft Excel in analysis and forecasting; and produce professional Microsoft PowerPoint presentations.
• Knowledge in ERP is an added advantage.
• Sell-motivated, good leadership skills and be able to work under pressure and to meet tight deadline.
• Strong knowledge of product costing to evaluate and analyze budget of business entity.
• Must be able to work with top management to implement changes needed from recommendations made from the study and evaluation of processes.

Perks & Benefits

• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities

Responsibilities:

The successful candidates will be responsible for promoting & selling InNET Products & Services to existing and potential customers.

• Achieving growth and hitting sales targets as KPI set
• Working with Sales team to continuously design and implement strategic sales plan to expands company’s customer base
• To Build and promote strong and long-lasting customer relationships with them by understanding their needs
• Represent InNET in an ethical and principled manner.
• To develop new customers for the company

Requirements:

• Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, in any field
• Minimum with 2 year(s) of working experience in Sales & Marketing will be an added advantage.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Independent and high level of creativity to drive the sales process from planning to closing
• Proficient in Microsoft Word, Excel & PowerPoint.
• Disciplined, high level of commitment, self-motivated, self-confident, proactive & result oriented.
• Excellent communication and presentation skills in English, Bahasa Malaysia & Mandarin would be an added advantage.
• Must possess own transport & willing to travel around Malaysia when required.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:

• Responsible for achieving the stipulated sales target.
• Actively seek out new sales opportunities by identifying and targeting potential customers. This involves researching industries, markets, and leads to find new prospects.
• Actively seek out and generate leads through various means such as cold calling, email campaigns, networking events, and referrals.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction to secure repeat business.
• Develop a deep understanding of the logistics solutions and services provided by Company.
• Collaborate with clients to design tailored logistics solutions that align with their specific requirements and business objectives.
• Negotiate pricing, contracts, and terms with clients to secure profitable and mutually beneficial agreements.
• Stay informed about logistics industry trends, competitive services, and market conditions.
• Stay updated on industry regulations and compliance requirements.
• Work closely with cross-functional teams in the Company, such as operations and customer service, to ensure the successful execution of contracts and customer satisfaction.

Qualifications, Skills and Experience:

• Tertiary qualifications with minimum 5 years' sales experience in Logistics.
• Effective verbal and written communications in English and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors.
• Ability to research identifies, tackle, grow and close business opportunities ensuring the needed support from product and operations.
• Results-driven, proactive, and able to work both independently and as part of a team.
• Great negotiation, consultative and relationship management skills.
• Ability to manage priorities, be organized, methodical and deal well under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Paid training and development