Total 792 it manager job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Job Overview

We are looking for a skilled Shipping Manager to oversee all shipping and logistics operations for our palm oil company overseas (Based in Papua New Guinea). The ideal candidate is expected to have experience in logistics management, excellent organizational skills, and a strong understanding of the supply chain processes specific to the agricultural sectors.

Key Responsibilities

• • Manage and coordinate all shipping activities, including scheduling, dispatching, and tracking shipments.
  • Develop and implement logistics strategies to optimize transportation costs and delivery times.
  • Ensure compliance with all shipping regulations and company policies, including safety and environmental standards.
  • Collaborate with suppliers, freight forwarders, and logistics partners to streamline operations.
  • Monitor inventory levels and coordinate with warehouse and production teams to ensure timely shipments.
  • Maintain accurate records of shipping transactions, including bills of lading, invoices, and shipping manifests.
  • Analyze shipping data and prepare reports on shipping performance and costs.
  • Resolve shipping-related issues and address customer inquiries regarding shipments.
  • Lead and train the shipping team, fostering a culture of safety and efficiency.

Qualifications

• • Bachelor’s degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
  • Proven experience as a Shipping Manager or in a similar logistics role, preferably in the agricultural industry.
  • Strong knowledge of shipping regulations, customs procedures, and transportation management systems.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Strong communication and negotiation skills, with the ability to work collaboratively with internal and external stakeholders.
  • Ability to analyze data and generate reports to inform business decisions.
  • Experience managing teams and fostering a positive work environment.
  • Willing to work overseas
  • Overseas working experience and exposure to plantation industry are added advantages
  • Attractive remuneration package, which include tax-free salary, free meals and accommodation annual return air-tickets, will be offered to the successful candidate

1. Balanced and stable working environment
2. Career growth opportunity

ESTATE MANAGER

JOB DESCRIPTION

• • Reporting to Senior Manager.
  • Responsible for overseeing all field operational activities for oil palm and fertigation related horticultural projects.
  • Additionally, you will collaborate with the appropriate supervisors and foremen to make sure that the estate operates as efficiently as possible from planting through harvesting.
  • To monitor day-to-day plantation operations and to identify problem areas and take corrective actions, ensuring operating expenses and profitability are maximized and annual target plantings/harvests are met.
  • To ensure appropriate monitoring systems are put in place for all plantation tending tasks, such as general tractor work, spraying, weeding, trimming, harvesting, and slashing, as well as protection against fire and disease.
  • To liaise with the plantation management team on management of fertigation scheduling and other irrigation duties, regular plantation pest and disease inspections, leaf and soil tests for plant nutrition and appropriate maintenance of plantation plant and equipment.
  • Proactively manage changes in project scope, identify potential crisis and devise contingency plans.
  • To implement strategies, review and set triggers to ensure KPIs and objectives are met in respective divisions.
  • Build relationship with key stakeholders and also local government and community around the estate.
  • Inspecting the plantations and prepare submission written report after each visit detailing the state and conditions of all aspects of the estate together with necessary recommendation.
  • Plan, organize, implement and control all operations and activities within the Estate according to the practice and guidelines provided by the Company.
  • Provide effective leadership and motivation.
  • To prepare necessary daily/weekly/monthly reports for presentation to Senior Manager.

REQUIREMENTS

• • Candidates must possess a Diploma/Degree in Agriculture/Aquaculture/ Horticulture/ Plantations or equivalent.
  • At least 8 years of relevant working experience in Management position in the Oil Palm Plantation / Cash Crop Industry and development on peat soil land.
  • Possess a high level of independence, integrity, self-motivation.    
  • Good command in English (Written and Spoken)
  • Good health condition. Must be able to work in remote areas.
  • Good sense of business acumen
  • Result oriented with the drive to excel
  • Excellent problem-solving abilities and leadership skill with good interpersonal skills.

1. Balanced and stable working environment
2. Career growth opportunity

WAREHOUSE ASSISTANT MANAGER

We are currently seeking a qualified and experienced individual to join our team as a Warehouse Assistant Manager for our oil palm company based overseas (Papua New Guinea). This role plays a crucial part in ensuring the efficient and effective management of our procurement and warehouse operations.

Job Responsibilities

• Oversee the daily operations of the warehouse, including receiving, storage, and distribution of materials and products.
• Implement and maintain efficient inventory management systems to optimize stock levels and reduce carrying costs.
• Coordinate with various departments to ensure timely and accurate order fulfilment.
• Implement and enforce safety and security protocols within the warehouse.
• To manage the requisition order by estate and oil mill
• To manage the purchase order for local supply
• To ensure the accountability for stock items receive & stock issue
• To plan & manage the safety stock
• To maintain the inventory system by ensuring all the inventory had the proper coordination
• To ensure all the inventory flow can be tracked properly
• To be responsible for the development of staff by providing training
• To ensure that safety and health requirements are met in the warehouse
• Responsible for the security of the stock and the warehouse
• Responsible for the maintenance of housekeeping in the warehouse
• All other assignments assigned by the superior from time to time.
• Familiar with machinery spare parts, building material to be added advantage
• Continuously assess and improve purchasing and warehouse processes for efficiency and cost-effectiveness.
• Implement best practices in procurement and inventory management to enhance overall operational effectiveness

Requirements

• Possess a minimum SPM &Diploma or equivalent
• Minimum 5 years experiences in logistics and warehousing
• Strong analytical and problem-solving skills.
• Able to communicate in English, both written and spoken. Excellent communication and interpersonal skills are important in a multiracial working environment.
• Overseas working experience and exposure to plantation industry are added advantages.
• Willing to work overseas.

1. Balanced and stable working environment
2. Career growth opportunity

Skills & Qualification:

1. High ethical person.

2. Minimum in bachelor’s in finance and accounting /CIMA/ ACCA/CPA.

3. At least 5 years in managerial position (Manager).

4. Experience in management reporting, cost accounting, budget control, and cost savings in a manufacturing,

5. Strong analytical, problem-solving skills & strategic thinking.

6. Good track record for Financial Audit and Financial Report.

7. Strong ability in managing as company-wide Financial Controller.

Job Description :

1. Establish the annual Budget following directives of Regional and Global Target.

2. Planning, implementation, managing and running of all the finance activities of the company, including business planning, forecasting and cost controlling.

3. Develop and implement a comprehensive regional strategy with Regional Functions aligned with the company's objectives.

4. Timely reporting of management account, financial reports and other reports requested from stakeholders that agree with corporate guidelines, procedures, regulatory requirements and industry practices.

5. Proactively advise, educate management & analysis on all aspects which financially impacted operations.

6. Planning and implementation on tax strategy for the company.

7. Oversee responsible for payment processing and suppliers reconciliation

8. Liaising with external auditors, bankers, secretary and tax agents

9. Handling the full set of accounts and taking care of all the financial aspects including the internal control of the organization.

10. Actively involved & control all the company-wide Financial issue.

11. Lead the team for any new system implementation.

12. Continuous revamp or improve the current system/process for job efficiency & effectiveness.

13. Supervising and motivate staffs in all aspects.

14. Assist in ad hoc assignments/projects from time to time.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

HUMAN RESOURCE MANAGER (PAPUA NEW GUINEA)

JOB OVERVIEW

We are seeking a dynamic and experienced Human Resource Manager to lead our human resources department for Oil Palm Plantation based overseas (Papua New Guinea). The ideal candidate will be responsible for developing and implementing HR strategies that align with our business goals, ensuring compliance with local labour laws, and fostering a culture of engagement and development among our employees.

JOB DESCRIPTION

• • Support change management initiatives, providing guidance on how to navigate organizational changes while maintaining employee morale and productivity.
  • Handle employee relations matters, including investigations, conflicts, and grievances, while ensuring compliance with company policies and local labour laws. Provide guidance to managers on employee performance, disciplinary actions, and termination procedures.
  • Report back to Holding Company in Malaysia on HR related matters.
  • Assess organizational structures and work processes to drive efficiency and effectiveness.
  • Collaborate with Department Head to understand business goals, challenges, and opportunities, and develop HR strategies that align with these objectives.
  • Identify skills gaps and development needs within the organization and collaborate with managers to create tailored development plans for employees.
  • Assist managers in addressing performance issues and creating improvement plans.
  • Assist holding company in full life-cycle recruitment including developing search strategies, actively sourcing candidates, pre-screening, interviewing, and presenting qualified candidates to hiring managers
  • Designing and implementing annual Performance Management System to enable review/assessment of employee performance and achievement of KPIs.
  • To design an appraisal process and necessary appraisal and assessment forms. To understand the responsibilities of employees so as to create and design a system where overall achievements can be rated with respect to their key responsibility areas.
  • To develop and maintain an Attendance and Leave management system that will manage daily workforce tasks and record attendance all employees.
  • Working together with holding company in conducting HR policy & process audit, reporting gaps and ensuring implementation of action plans to rectify the gaps and ensure KRA setting exercise is completed as per timelines.
  • To provide support for expatriate and local staffs in HR strategies, including Talent Acquisition/Talent Retention/Performance Management, Employee Engagement, Career Development.
  • Manage and update HR databases with different information such as new hires, retirees, resignation (pervious employees), terminations, sick leaves and all types of other leaves and disciplinary actions.
  • To monitor and assess transfers, immigration/embassy matters, accommodations, and any other matters incidental with regards thereof.
  • Undertake any other special assignments, ad-hoc functions, and related duties with regards to administration matters as and when required by the superior.

REQUIREMENTS

• • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 8-10 years of experience in an HR role.
  • Strong understanding of HR best practices, employment laws, and regulations.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively and build relationships across all levels of the organization.
  • Demonstrated experience in handling complex employee relations issues.
  • Overseas working experience and exposure to plantation industry are added advantages
  • Willing to work overseas

1. Balance and stable working environment
2. Career growth opportunity

Skills & Qualification:

1. High ethical person.

2. Minimum in bachelor’s in finance and accounting /CIMA/ ACCA/CPA.

3. At least 5 years in managerial position (Manager).

4. Experience in management reporting, cost accounting, budget control, and cost savings in a manufacturing,

5. Strong analytical, problem-solving skills & strategic thinking.

6. Good track record for Financial Audit and Financial Report.

7. Strong ability in managing as company-wide Financial Controller.

Job Description :

1. Establish the annual Budget following directives of Regional and Global Target.

2. Planning, implementation, managing and running of all the finance activities of the company, including business planning, forecasting and cost controlling.

3. Develop and implement a comprehensive regional strategy with Regional Functions aligned with the company's objectives.

4. Timely reporting of management account, financial reports and other reports requested from stakeholders that agree with corporate guidelines, procedures, regulatory requirements and industry practices.

5. Proactively advise, educate management & analysis on all aspects which financially impacted operations.

6. Planning and implementation on tax strategy for the company.

7. Oversee responsible for payment processing and suppliers reconciliation

8. Liaising with external auditors, bankers, secretary and tax agents

9. Handling the full set of accounts and taking care of all the financial aspects including the internal control of the organization.

10. Actively involved & control all the company-wide Financial issue.

11. Lead the team for any new system implementation.

12. Continuous revamp or improve the current system/process for job efficiency & effectiveness.

13. Supervising and motivate staffs in all aspects.

14. Assist in ad hoc assignments/projects from time to time.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Skills & Qualification:

1. High ethical person.

2. Minimum in bachelor’s in finance and accounting /CIMA/ ACCA/CPA.

3. At least 5 years in managerial position (Manager).

4. Experience in management reporting, cost accounting, budget control, and cost savings in a manufacturing,

5. Strong analytical, problem-solving skills & strategic thinking.

6. Good track record for Financial Audit and Financial Report.

7. Strong ability in managing as company-wide Financial Controller.

Job Description :

1. Establish the annual Budget following directives of Regional and Global Target.

2. Planning, implementation, managing and running of all the finance activities of the company, including business planning, forecasting and cost controlling.

3. Develop and implement a comprehensive regional strategy with Regional Functions aligned with the company's objectives.

4. Timely reporting of management account, financial reports and other reports requested from stakeholders that agree with corporate guidelines, procedures, regulatory requirements and industry practices.

5. Proactively advise, educate management & analysis on all aspects which financially impacted operations.

6. Planning and implementation on tax strategy for the company.

7. Oversee responsible for payment processing and suppliers reconciliation

8. Liaising with external auditors, bankers, secretary and tax agents

9. Handling the full set of accounts and taking care of all the financial aspects including the internal control of the organization.

10. Actively involved & control all the company-wide Financial issue.

11. Lead the team for any new system implementation.

12. Continuous revamp or improve the current system/process for job efficiency & effectiveness.

13. Supervising and motivate staffs in all aspects.

14. Assist in ad hoc assignments/projects from time to time.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

技能和資格：

1.道德高尚的人。

2. 至少擁有財務和會計/CIMA/ACCA/CPA 學士學位。

3. 擔任管理職務（經理）至少5年。

4. 具有管理報告、成本會計、預算控制和製造成本節約的經驗，

5. 較強的分析、解決問題的能力與策略思維。

6. 良好的財務審計和財務報告記錄。

7.具有較強的公司財務總監管理能力。

職位說明 ：

1. 根據區域和全球目標的指示制定年度預算。

2. 規劃、實施、管理和運作公司所有財務活動，包括業務規劃、預測和成本控制。

3. 制定並實施全面的區域策略，區域職能與公司目標一致。

4. 及時報告管理帳目、財務報告和利害關係人要求的符合公司準則、程序、監管要求和行業慣例的其他報告。

5. 積極向管理層提供有關對營運產生財務影響的所有方面的建議、教育和分析。

6、公司稅務策略的規劃與實施。

7. 負責付款處理和供應商對帳

8. 與外部審計師、銀行家、秘書和稅務代理人聯絡

9. 處理全套帳目並負責所有財務方面，包括組織的內部控制。

10.積極參與並控制全公司範圍內的所有財務問題。

11.帶領團隊實施新系統。

12. 持續改進或改進現行系統/流程，以提高工作效率和效果。

13、對員工進行各方面的監督與激勵。

14. 不時協助臨時任務/專案。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

物業經理

職位描述

• • 向高級經理報告。
  • 負責監督油棕和灌溉施肥相關園藝項目的所有現場運作活動。
  • 此外，您將與適當的主管和工頭合作，確保莊園從種植到收穫的整個過程盡可能高效地運作。
  • 監控日常種植園運作並確定問題領域並採取糾正措施，確保營運費用和獲利能力最大化並實現年度種植/收成目標。
  • 確保為所有種植園照顧任務建立適當的監控系統，例如一般拖拉機作業、噴灑、除草、修剪、收割和砍伐，以及防火和疾病防護。
  • 與種植園管理團隊聯絡，管理施肥調度和其他灌溉職責、定期種植園病蟲害檢查、植物營養的葉子和土壤測試以及種植園植物和設備的適當維護。
  • 主動管理專案範圍的變化，識別潛在危機並制定應急計劃。
  • 為了實施策略，審查並設定觸發器，以確保各部門實現 KPI 和目標。
  • 與主要利益相關者以及莊園周圍的當地政府和社區建立關係。
  • 檢查種植園並在每次訪問後準備提交書面報告，詳細說明莊園各方面的狀況和條件以及必要的建議。
  • 根據公司提供的慣例和指南，規劃、組織、實施和控制莊園內的所有運作和活動。
  • 提供有效的領導和激勵。
  • 準備必要的每日/每週/每月報告以提交給高級經理。

要求

• • 候選人必須擁有農業/水產養殖/園藝/種植園文憑/學位或同等學歷。
  • 至少 8 年油棕種植園/經濟作物產業及泥炭土開發管理職缺相關工作經驗。
  • 具有高度的獨立性、正直性、自我激勵性。
  • 良好的英語能力（書面和口語）
  • 健康狀況良好。必須能夠在偏遠地區工作。
  • 良好的商業頭腦
  • 以結果為導向，追求卓越
  • 出色的解決問題的能力和領導能力以及良好的人際交往能力。

1. 平衡穩定的工作環境
2. 職涯發展機會

職位概述

我們正在尋找一名熟練的運輸經理來監督我們海外棕櫚油公司（總部位於巴布亞紐幾內亞）的所有運輸和物流業務。理想的候選人應具備物流管理經驗、出色的組織能力以及對農業部門特定供應鏈流程的深刻理解。

主要職責

• • 管理和協調所有運輸活動，包括調度、調度和追蹤貨運。
  • 制定並實施物流策略以優化運輸成本和交貨時間。
  • 確保遵守所有運輸法規和公司政策，包括安全和環境標準。
  • 與供應商、貨運代理和物流合作夥伴合作，簡化營運。
  • 監控庫存水準並與倉庫和生產團隊協調，以確保及時發貨。
  • 維護運輸交易的準確記錄，包括提單、發票和運輸清單。
  • 分析運輸數據並準備有關運輸績效和成本的報告。
  • 解決與運輸相關的問題並解決客戶有關運輸的詢問。
  • 領導和培訓運輸團隊，培育安全和高效的文化。

資格

• • 物流、供應鏈管理、工商管理或相關領域的學士學位或文憑。
  • 擁有擔任運輸經理或類似物流角色（最好是農業產業）的豐富經驗。
  • 對航運法規、海關程序和運輸管理系統有豐富的了解。
  • 優秀的組織、解決問題和決策能力。
  • 較強的溝通和談判能力，具有與內部和外部利害關係人協作的能力。
  • 能夠分析數據並產生報告來為業務決策提供資訊。
  • 擁有管理團隊和營造積極的工作環境的經驗。
  • 願意到海外工作
  • 海外工作經驗和種植業經驗是額外優勢
  • 成功的候選人將獲得有吸引力的薪酬待遇，包括免稅工資、免費餐點和住宿、每年往返機票

1. 平衡穩定的工作環境
2. 職涯發展機會

倉庫助理經理

我們目前正在尋找一位合格且經驗豐富的個人加入我們的團隊，擔任我們海外（巴布亞新幾內亞）油棕公司的倉庫助理經理。這個角色在確保我們的採購和倉庫運作的高效和有效管理方面發揮著至關重要的作用。

崗位職責

• 監督倉庫的日常運營，包括材料和產品的接收、儲存和分發。
• 實施和維護高效的庫存管理系統，以優化庫存水準並降低持有成本。
• 與各部門協調，確保訂單的及時、準確履行。
• 在倉庫內實施和執行安全協議。
• 管理莊園和油廠的請購單
• 管理本地供應的採購訂單
• 確保庫存物品接收和庫存發出的責任
• 規劃和管理安全庫存
• 透過確保所有庫存得到適當的協調來維護庫存系統
• 確保所有庫存流向都能正確追蹤
• 透過提供培訓對員工的發展負責
• 確保倉庫符合安全衛生要求
• 負責庫存和倉庫的安全
• 負責倉庫內務管理的維護工作
• 上級不時分配的所有其他任務。
• 熟悉機械零配件、建材有加分優勢
• 持續評估和改進採購和倉儲流程，以提高效率和成本效益。
• 在採購和庫存管理方面實施最佳實踐，以提高整體營運效率

要求

• 擁有最低 SPM 和文憑或同等學歷
• 至少 5 年物流與倉儲經驗
• 較強的分析和解決問題的能力。
• 能夠用英語進行書面和口語溝通。在多種族的工作環境中，優秀的溝通和人際溝通能力非常重要。
• 海外工作經驗和對種植業的接觸是額外的優勢。
• 願意到海外工作。

1. 平衡穩定的工作環境
2. 職涯發展機會

人力資源經理（巴布亞紐幾內亞）

工作概述

我們正在尋找一位充滿活力且經驗豐富的人力資源經理來領導我們海外油棕種植園（巴布亞新幾內亞）的人力資源部門。理想的候選人將負責制定和實施與我們的業務目標一致的人力資源策略，確保遵守當地勞動法，並在員工中培養參與和發展的文化。

職位描述

• • 支持變革管理舉措，為如何駕馭組織變革提供指導，同時維持員工士氣和生產力。
  • 處理員工關係事務，包括調查、衝突和申訴，同時確保遵守公司政策和當地勞動法。為經理提供有關員工績效、紀律處分和解僱程序的指導。
  • 向馬來西亞控股公司報告人力資源相關事宜。
  • 評估組織結構和工作流程以提高效率和效果。
  • 與部門主管合作，了解業務目標、挑戰和機遇，並制定與這些目標一致的人力資源策略。
  • 確定組織內的技能差距和發展需求，並與經理合作，為員工製定量身定制的發展計畫。
  • 協助經理解決績效問題並制定改善計畫。
  • 協助控股公司進行全生命週期的招聘，包括制定搜尋策略、積極尋找候選人、預先篩選、面試並向招聘經理展示合格的候選人
  • 設計和實施年度績效管理系統，以審查/評估員工績效和關鍵績效指標的實現。
  • 設計評估流程和必要的評估和評估表格。了解員工的職責，以便創建和設計一個系統，可以根據其關鍵職責領域對整體成就進行評估。
  • 開發和維護考勤和休假管理系統，該系統將管理日常勞動力任務並記錄所有員工的出勤情況。
  • 與控股公司合作進行人力資源政策和流程審計，報告差距並確保實施行動計劃以糾正差距，並確保 KRA 設定工作按時完成。
  • 為外籍和當地員工提供人力資源策略支持，包括人才招募/人才保留/績效管理、員工敬業度、職涯發展。
  • 管理和更新人力資源資料庫，其中包含不同的信息，例如新員工、退休人員、辭職（原員工）、解僱、病假以及所有類型的其他休假和紀律處分。
  • 監督和評估接送、移民/大使館事務、住宿以及任何其他相關事宜。
  • 根據上級要求，承擔與行政事務有關的任何其他特殊任務、臨時職能和相關職責。

要求

• • 人力資源、工商管理或相關領域的學士學位。
  • 擁有 8-10 年人力資源職位經驗。
  • 對人力資源最佳實踐、就業法律和法規有深入的了解。
  • 優秀的溝通和人際交往能力。
  • 能夠在組織的各個層面進行協作並建立關係。
  • 在處理複雜的員工關係問題方面具有豐富的經驗。
  • 海外工作經驗和種植業經驗是額外優勢
  • 願意到海外工作

1. 平衡穩定的工作環境
2. 職涯發展機會

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an IT Service Manager to grow our business.

Responsibilities

• Managing the system monitoring tool to proactively identify and prevent the system issues and trigger the incident management with different team.
• Overseeing day-to-day defect management for critical incidents, providing regular updates, and ensuring timely resolutions.
• Overseeing the entire planned maintenance cycle for customer’s critical services by coordinated approval for maintenance work and notification.
• Align with Outsourcing Management Framework and Implement the outsourcing practices for IT outsourcing.
• Manage the IT Outsourcing Risks of a group of service providers engaged to ensure the outsourcing risk exposure over the key processes are within Risk Policy.
• Conduct site visits to assess the compliance to established processes of outsourced services/activities.
• Assess and mitigate outsourcing risk to an acceptable level and recommend follow-up action or facilitate risk acceptance.
• Conduct validation to ensure issues/risks noted during site visits are rectified or mitigated adequately & timely.
• Collaborate with the relevant stakeholders (Group Risk/Compliance/Legal/Audit/Ops Risk/Subject Matter Experts) to address Outsourcing Risk-related matters.
• Conduct risk-related briefings and/or training to service providers, where appropriate.
• Perform peer review(s) on site visit documentation to ensure quality assurance.
• Establish the process to proactively monitor the service quality.
• Support operational and process improvement initiatives on service providers.

Requirements

• Bachelor’s degree in accountancy, Business or Banking and Finance will be preferred.
• 3+ years of experience in IT Operations and/or IT Outsourcing Governance in the above functions.
• Experience in conducting outsourcing due-diligence and risk assessment for public cloud service providers.
• Familiar with Outsourcing guideline issued by MAS and ABS.
• Good interpersonal and communication skills.
• Possess good control mindset and able to understand a broad range of operational issues.
• Self-starter and ability to multi-task.
• Strong planning, organizational and analytical skills.
• Attention to details and good analytical skills.
• Ability to work independently, with strong planning and organization skills.
• A team player with the ability to drive and complete initiatives independently.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.