Total 27 information analyst job vacancies in Bengaluru

The Client Incentive Operations team are responsible for managing Client Incentive and Merchant Acceptance Incentive agreements.  We ensure compliance with contractual terms and determine the accounting treatment of each incentive deal and conformity with US GAAP.  We use lean/six sigma process methodologies to provide benefits to our stakeholders regarding quality, cost and schedule associated with our work.  This role is to support the operations of client incentive teams from all regions worldwide. 
 

Essential Functions:

·         Manage Incentive contracts for all regions

·         Analyze newly executed incentive contract terms to assess Visa contractual obligations and determine appropriate accounting treatment based on Visa policy and procedure

·         Review proforma to ensure accuracy of contract interpretation and application of Visa accounting policy respectively

·         Setup incentive contracts in Oracle Revenue Management and Billing (ORMB) system per contract terms, ensuring that all key obligations have been accurately addressed. Ensure consistencies in the process especially those to accommodate system limitation 

·         Manage, track, and process contractual payments per terms of contracts accurately and timely for all regions

·         Liaise with Sales, Legal and clients to determine the fulfillment of contractual obligations.

·         Review on-going contract performance and update future performance /amortization schedules, as needed

·         Responsible for inquiries and issue resolution related to the assigned contracts

·         Coordinate with the bigger Client Incentive Operations team, understand the various deals across regions and ensure a consistent business process applied globally for a similar contract structure

·         Support ad-hoc analysis or project as needed

·         Regular working hours preferred to be 9am to 5pm May require flexible schedule outside of the regular working hours to support the global operations

·         Ensure key production metrics for the month are met

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The is responsible for the management, configuration, and administration of various business tools and project management platforms, primarily focusing on Microsoft Project Portfolio Management (PPM) Suite, Stages, Siemens - Polarion, and Planview - Adaptivework. This role plays a key part in ensuring that these tools effectively support the project management lifecycle and business operations, including planning, execution, reporting, and tracking across the organization.

Key Responsibilities

· Tool Administration & Configuration:

o Administer, configure, and maintain Microsoft PPM Suite, Stages, Polarion, and Planview AdaptiveWork to support project management processes.

o Customize tools to meet the specific needs of different business units or projects, including workflows, reports, dashboards, and user interfaces.

o Manage user access, permissions, and security settings for each tool.

· Support & Troubleshooting:

o Provide technical support to end-users, including troubleshooting issues, answering questions, and resolving technical problems related to the project management tools.

o Coordinate with vendor support teams for advanced troubleshooting and issue resolution.

· Integration & Optimization:

o Ensure the seamless integration of the PPM suite and other tools with existing business systems, such as ERP, CRM, and other data management systems.

o Identify opportunities to enhance the functionality and efficiency of the tools by recommending and implementing updates, new features, or third-party integrations.

· Training & Documentation:

o Develop and deliver training sessions, materials, and user guides to ensure users are proficient in using the tools.

o Create and maintain documentation on system configurations, best practices, and troubleshooting procedures.

· Project Management Support:

o Collaborate with project management teams to ensure that project plans, schedules, resource management, and progress tracking are effectively supported by the tools.

· Continuous Improvement:

o Stay up to date with the latest developments in project management tools and technologies, recommending upgrades or changes as necessary.

o Participate in tool evaluations, testing, and implementation of new project management solutions as needed.

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Problem Management (5-10) Years Bangalore/Pune/Chennai

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About this Team:

This team provides 24x7 support and management of Problems. Ensure the Problem Management meets its goals and SLA/OLAs for the clients.

What he will be doing: 

• Ensure all Problem Investigations and Known Errors are managed effectively through the Problem Management lifecycle and are documented accurately in the Service Management Toolset.
• Arrange and hold Problem reviews to discuss and progress complex and/or stalled problem investigations. 
• Ensure that Problems records are classified, prioritized and assigned correctly and details of the incident symptoms and workaround have been captured.
• Carry out regular Incident/Problem task reviews with the appropriate owners to ensure that all Incident/Problem Mitigation tasks are being delivered to agreed timescales. 
• Perform trend analysis of incident data to proactively identify underlying problems leading to common and/or repeat incidents.
• Contribute to the introduction and ongoing review of all Problem Management procedures, documentation, and statistical reporting. 

What he needs to have:

• Minimum 5+ yrs of considerable knowledge of Problem management principles, procedures, and techniques.
• Knowledge of Problem Management techniques such as 5 WHY, Ishikawa, Cause-effect, Apollo Root Cause Analysis etc.
• Considerable knowledge of standards and best practices relevant to the information technology industry, e.g., ITIL
• Ability to organize tasks and priorities effectively and under minimal supervision
• Proven ability to function in an environment requiring flexibility, good judgment and sound decision-making often based on limited information and/or under extreme conditions

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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GENERAL DUTIES & RESPONSIBILITIES

As an Analyst, you will be responsible for completing intermediate to advanced adjustments to correct plan participant accounts. You will act as a subject matter expert, participate in team projects as assigned, and assist colleagues as needed. You may also function in a SME capacity within the team to review and sign-off on the work of other Specialists, which may include adjustments and trades.

• Responsible for completing intermediate to advanced adjustments to correct plan participant accounts.
• May contact other departments and/or outside agencies to resolve problems. 
• Processes retirement plan adjustments that are intermediate to advance in nature on the OmniPlus/AdminWeb system to correct erroneous transactions. (Ex. Current day adjustments, Loan corrections. Withdrawals, Contributions, Tradelink, and Plan-wide corrections using complicated calculator texts, manual calculations.)
• Having general understanding of other roles within RPS Operations (including but not limited to PSTs, PCTs, Cash Group, Tax Group, Asset Reconciliation, Dividend and Pricing Team and Trading) contributes to the development of problem resolution.
• This position also acts as a subject matter expert and participates in team projects as assigned.
• Senior Specialist will assist colleagues as needed and acts in a SME capacity within the team to review and sign-off on the work of other Specialists, which may include adjustments and trades.
• Appropriately escalates issues to management that involve potential financial exposure of impact to the firm.
• Prepares custom T966 reporting (customer report generators using system application language) on an as needed basis.
• Solid system knowledge for adjustments desired.
• As a specialist on the team, the incumbent will assist colleagues as needed on departmental policies, procedures, and processes.
• Creates and sustains positive working relationships with colleagues in Client Administration, Transactions and across Control and Services Support.
• Other related duties assigned as needed.

What you bring:

• Solid understanding of the Omni system and transactions associated with adjustments.
• 12 months of prior RPS Operations adjustment or Omni transaction processing experience and/or knowledge
• Ability to work effectively both independently and in a team environment.
• Solid interpersonal skills and ability to effectively collaborate to solve business challenges.
• Excellent organizational skills and the ability to handle multiple tasks and prioritize accordingly.
• Advanced knowledge of Word & Excel PC application software
• Demonstrated ability to apply strong analytical skills to effectively problem solve.
• Excellent verbal and written communication skills
• Solid mathematical ability 
• Demonstrated ability with excel and calculator text to perform mathematical equations.
• Basic knowledge of ERISA guidelines

EDUCATION AND OTHER REQUIREMENTS

• Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience.
• MS Access software proficiency.
• Experience using Agency, InfoPac, OmniPlan/OmniPlus/Adminweb, Business Objects, Agency Account Transfer System, AWD preferred.
• Aptitude toward data analysis.

About the team

FIS empowers small to large retirement plan providers around the globe with a comprehensive, integrated suite of retirement solutions. Our industry-leading offering includes an extensive selection of technology and services.  From record keeping technology and plan administration and compliance solutions, to financial wellness that supports all aspects of retirement services business and positions our clients for future growth.  We are looking for a talented resource, who is comfortable working multiple appropriately prioritized issues and/or projects at a time.  One who desires to be a part of this global dynamic retirement technology team where they will grow personally, technically and professionally.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A variety of career development tools, resources and opportunities
• A work environment built on collaboration, flexibility and respect
• Varied and challenging work to help you grow your technical skillset

GENERAL KNOWLEDGE, SKILLS & ABILITIES
• Broad knowledge of FIS’ products and services, business practices and processes
• Requires highest level understanding of organization’s business systems and industry requirements
• In-depth knowledge of financial services industry practices, regulations and processes
• Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
• Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering
• Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma
• Proficiency in quality management methods, tools and technologies
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent training/presentation skills to educate the organization on new or updated processes
• Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources
• Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills
• Ability to persuade and influence others on the best approach to take
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• Is resourceful and proactive in gathering information and sharing ideas

FIS JOB LEVEL DESCRIPTION
Career professional role. Highly-skilled with extensive proficiency. Develops large and/or complex business process solutions that require complex analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple business process areas and business segments. Coaches and mentors junior Business Process Analysts. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires six or more years of demonstrated business process analysis/consulting experience and at least one project as the business process lead on a “large” project, i.e., a project with duration of more than 6,000 hours or spanning more than 4 months.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

What you’ll be doing:

• Understanding Key Business Data: Analyzing, interpreting, and explaining complex business datasets to provide clear and actionable insights to stakeholders across different functions.
• Supporting Data-Driven Strategies: Leveraging quantitative data analysis to support business strategies, identifying trends, and delivering comprehensive reports that inform decision-making and drive business growth.
• Cross-Functional Collaboration: Partnering with various business units to develop and execute data-driven strategies that optimize and improve business processes, ensuring alignment between data insights and operational goals.
• Delivering Actionable Insights: Identifying areas for improvement through data analysis, and delivering insights that help enhance efficiency, profitability, and overall business performance.
• Facilitating Data Collection & Integration: Acting as a liaison between the Product and Engineering teams, helping to define and build new datasets within the organization's data analytics platforms, ensuring data is accessible and relevant for analysis.
• Analytical Problem Solving: Utilizing strong analytical and problem-solving skills to understand and address business challenges, translating them into data-driven solutions that add value across the organization.
• Collaborating with Data Teams: Working closely with other Business Analysts, Data Analysts, and Data Stewards to prioritize, enrich, and maintain a healthy backlog of tasks, ensuring ongoing development and enhancement of data initiatives.
• Translating Business Requirements to Technical Solutions: Helping translate business needs into technical specifications, assisting in the development and enhancement of big data pipelines, and applying modern data engineering principles and best practices.
• Supporting User Acceptance Testing (UAT): Collaborating with business groups to conduct User Acceptance Testing (UAT) on analytics platforms and reporting tools, collecting feedback, and suggesting improvements to enhance system performance and usability.
• Optionally showcasing Insights through Dashboards: Developing and presenting data-backed insights using business intelligence and dashboarding tools (e.g. Power BI, QuickSight) to provide clear, visual representations of key platform metrics and trends.

What we’re looking for:

• Strong Communication & Business Acumen: Excellent verbal and written communication skills, with the ability to articulate complex data insights and translate them into business value. Demonstrated ability to foster strong working relationships across teams and with global business stakeholders.
• Experienced Data Analyst: Accredited Data Analyst with over 7 years of experience, preferably within the content publishing sector. Strong understanding of data analysis in both structured and unstructured environments, with experience in big data concepts being a significant advantage.
• Expertise in Data-Driven Projects: Proven track record of contributing to or leading Digital Transformation initiatives, with a focus on data interpretation and turning raw data into actionable insights, even when data is not readily available.
• Technical Proficiency: Hands-on experience with tools such as SQL, Power BI, and Microsoft Excel. Familiarity with cloud technologies like AWS, especially Redshift, is highly desirable.
• Commercial Understanding: Ability to work closely with global business stakeholders to understand commercial objectives, ensuring that data insights align with and support the organization's strategic goals.
• Critical & Analytical Thinking: A critical thinker who challenges assumptions and brings innovative solutions to business problems through data-driven decision-making.
• Business & Technology Alignment: Adept at connecting business requirements with technology solutions, helping to bridge the gap between users and technical teams to create effective and scalable data solutions.
• Agile Methodologies: Experience working within Agile frameworks, such as Scrum or Kanban, to drive continuous improvement and iterative delivery in a fast-paced environment.
• Project Management Tools: Excellent experience with project management and collaboration tools like Jira, JIRA Align (JA), and Confluence to manage workflows, track progress, and maintain alignment across teams.
• Relevant Certifications: Possession of relevant business analysis certifications or qualifications, demonstrating formal training and a commitment to continuous learning.

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!

What you will be doing:

• Develop policy and standards for API security.
• Experience and knowledge in Application Programming Interface (API), static application security testing (SAST) and related tools like Veracode / Checkmarx / Fortiy.
• Experience and knowledge in Burp Suite tool for dynamic testing (DAST).
• Primarily responsible for API application security but with a good working knowledge of other security domains (Cryptography, Identity and Access Management, Threat and Vulnerability Management)

What you bring:

• At least 2 years of working experience in application security that includes API, SAST and DAST along with Checkmarx, Veracode
• Experience and knowledge in static application security testing (SAST) and related tools like Veracode / Checkmarx / Fortiy.
• Experience and knowledge in Burp Suite tool for dynamic testing (DAST).
• Primarily responsible for application security but with a good working knowledge of other security domains (Cryptography, Identity and Access Management, Threat and Vulnerability Management).
• Knowledge of security technologies (encryption, data protection, design, privilege access, etc.)
• Proficiency in time management, communications, decision making, presentation and organizational skills
• Proficiency in planning, reporting, establishing goals and objectives, standards, priorities and schedules
• Excellent decision-making, analytical and problem solving skills
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
• Experience establishing and maintaining effective working relationships with employees and/or clients
• Strong knowledge of development and application security
• Hands-on experience performing application API security assessment, static and dynamic security assessments with tools such as: Burpsuite, OWASP ZAP, AppScan, WebInspect, Fortify, Veracode, Checkmarx, etc.
• Knowledge of OWASP Top 10/ SANS Top 25, identify vulnerabilities via manual and automated testing methods and how to effectively remediate vulnerabilities associated with each
• Expert knowledge of information security principles, web applications, and intermediate familiarity with malicious code and common hacking techniques used by malicious actors
• Experience conducting risk assessments and performing threat modeling of applications
• Ability to collaborate with teams remotely

What we offer you:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. 

What you will be doing:

• Demonstrated ability to apply strong analytical skills to effectively problem solve.
• Excellent verbal and written communication skills
• Solid mathematical ability 
• Demonstrated ability with excel and calculator text to perform mathematical equations.
• Basic knowledge of ERISA guidelines

What you bring:

• Solid understanding of the Omni system and transactions associated with adjustments.
• 12 months of prior RPS Operations adjustment or Omni transaction processing experience and/or knowledge
• Ability to work effectively both independently and in a team environment.
• Solid interpersonal skills and ability to effectively collaborate to solve business challenges.
• Excellent organizational skills and the ability to handle multiple tasks and prioritize accordingly.

Education Requirements:  Bachelor’s degree or the equivalent combination of education, training, or work experience.

What we offer you:

• A range of benefits designed to help support your lifestyle and wellbeing
• A multi-faceted job with a broad spectrum of responsibilities
• An international work environment and a dedicated and innovative team
• An extensive range of personal development opportunities  
• A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Senior QA Automation Testing Engineer - 6+ yrs - Bangalore (Hybrid Model)

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant
issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open,
collaborative, entrepreneurial, passionate and above all fun.

About the team
FIS Digital One encompasses several integrated banking modules that will deliver an omni- channel banking experience for our customers
and their employees, with a unified user experience and real-time access to customer, account and transactional data across all banking
channels.

What you will be doing
As QA Engineer you will perform the following activities:

• Interpret, understand and validate system requirements for new and existing solutions
• Work closely with the development and product management organizations to derive and interpret complex use cases in order to create the appropriate    test plans and test cases.
• Develop test plans, automated test scripts and test cases that adhere to the technical and business requirements
• Execute complex white box and black box functional, system and regression tests and document the overall results
• Categorize, track and triage new and existing defects for recommendation for future releases
• Provide appropriate test metrics around the results of executed tests
• Actively investigate and recommend new tools, processes and test approaches for improving the quality of the solutions
• Triage issues, react well to changes, work with teams and ability to multi-task on multiple products / projects.
• Provide release readiness recommendations based on test execution and defect metrics

What you bring:

• 6+ yrs of relevant experience in QA Automation Testing
• Primary Skills: STLC, Manual Testing, Automation Testing , SQL, Selenium framework, Java, Rest API, JavaScript and Postman.
• Secondary Skills: JUnit, Mockito, Reddy API, SoapUI or any others Automation Testing tool
• API testing using postman or similar tools, QA automation with knowledge of API Automation or UI automation using Java and Selenium or
• similar tools, Ability to write test suite, test cases, execute test cases, track defect cycle.
• Knowledge of basic JavaScript, Knowledge of API Automation in AWS/Azure cloud, TDD development, Swagger Hub.                                
• Experience on API testing & Automation of Rest/SOAP Services
• Expertise in Design Develop and Maintenance of automation scripts.
• Hands on automation experience in Web Applications as well as Devices using Appium
• Experience on Selenium WebDriver, Test-Ng & Selenium Grid
• Experience in Page object model framework, data driven framework, keyword driven model
• Experience in continuous build integration – Jenkins/Maven integration
• Experience in troubleshooting issues quickly.
• Experience in automation support in agile model
• Experience in managing batch execution, reporting test results
• Experience in reviewing the manual test cases for the application and provide the feedback on suitability for the automation to the project team.
• Good Knowledge on database and able to write and execute SQL queries
• Experience in defect management tools like JIRA/Test Rail
• Must have worked on Banking Domain.
• Excellent written and verbal communication skills

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
• A modern, international work environment and a dedicated and motivated team.
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology.
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Network Analyst (3-6) Years Bangalore.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

What you will be doing:

• Troubleshoot and resolve network connectivity issues, coordinated with concerned people as needed
• Active participation on network, load balancer and firewall configurations in Disaster Recovery exercises and application migrations
• Have initial awareness and advance your best practices around routing and switching data center architecture, understanding of the logical routing and switching setups in complex environments such as those with multiple routing instances / VRFs
• Firewall ops knowledge around policy and OS patching with Juniper SRX JUNOS, CISCO ASA, PALO ALTO firewall and VPN global protect.
• Data center switch management for CISCO ACI switch fabric, NEXUS (nx-os) switches, ASR Cisco Routers,
• Past experience around basic F5 LOAD BALANCER LTM support; SSL certificate renewal, creation of new vips. profiles, backend members, fallback host, cookie encryption, ssl passthrough

What you bring:

• 3-6 yrs experience working in a Network administration.
• Working knowledge with any of the Network technologies (Palo Alto Network, must know MPLS, VRF, VPN, and network routing.)
• Awareness to ITIL framework & concepts.
• Ready to work in 24x7 environment in rotational shifts.

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Business Analyst (IVR /contact center) - 5 to 9yrs-Bangalore/Chennai/Pune

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team

n-house team focusing on development and customization of IVR applications for Financial Institutions and Banks

What you will be doing

• Plans and coordinates all aspects of technical projects from initiation through delivery.

• Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.

• Identifies needed resources for projects, defines and assigns major project roles.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

What you bring:

• 5 to 9yrs Exp Creation of functional requirements based on business/client/end user needs

• Experience in technical writing

  Identifies Business strategies, finds solutions

  re-engineering of processes/procedures to produce best results

• Experience working on large/complex projects

• Ability to communicate with engineers on requirements and expected outcomes

• Ability to size development/engineering efforts for cost/timelines

• Abiilty to report project status/delays/escalations and other PM functions

• Familiarity with voice components and/or contact center practices/procedures

• Ability to interact with clients/customers in a professional manner

• IVR knowledge of call flows, automation, self service

  Creation of Visio call flows, both detailed and high level based off User interface documentation

• Ability to perform basic troubleshooting on reported issues for supported contact center platforms

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are a fast-paced, growth-oriented company that operates 100% remotely. We specialize in data consulting and data engineering solutions for mid-size, growth-stage startups in the US. With a flat organizational structure, we place a strong emphasis on trust and autonomy. Our culture encourages proactive problem-solving, and we value employees who take the initiative rather than expecting a traditional corporate approach.

Who Are We Looking For: 

We are seeking an individual who is detail-oriented and proactive. Someone who asks the right questions without needing to be prompted, who takes ownership of challenges, and actively works to solve them. We value a candidate who seeks constructive feedback and demonstrates accountability for operational success. This role requires someone who can analyze campaign performance over time and continuously suggest improvements to drive better results.

Key Responsibilities:

• Prospecting or qualifying leads – Assist the sales team in qualifying potential customers.
• Develop and drive GTM strategies for the service offerings.
• Liaise with the marketing team to undertake demand-generating activities such as webinars. Frequent two-way interaction with industry marketing - collaborating on market direction and developing specific messaging/programs for vertical and sub-market segments - to deliver on MQL.
• Plan, execute, and optimize email marketing campaigns—from content creation to delivery—to drive engagement and maximize open and click-through rates.
• Monitor email performance metrics (open rates, click rates, bounce rates) and work on improving email deliverability.
• Manage LinkedIn campaigns to ensure smooth execution and optimize outreach.
• Send out bulk marketing emails and SMS campaigns to prospects.
• Research prospects' backgrounds to draft personalized responses for those who show interest.
• Collaborate with the sales and marketing teams to ensure prospects are effectively nurtured till handoff to Sales.
• Managed and maintained data integrity in CRM to track prospects and keep records updated.

It is a 100% Remote opportunity with an overlap of 7pm IST to 12 am IST.

• Qualifications:
• Bachelor's degree in marketing/business or a related field.
• 2-5 years of experience in marketing operations.
• Experience working with startups and remote environments would be preferred.
• Exposure to B2B SaaS/Fintech/Data Solutions marketing and sales would be a plus.
• Hard Skills:
• Strong research skills and ability to interpret prospect data effectively.
• Good understanding of CRM systems, basic B2B marketing, and sales processes.
• Good understanding LinkedIn Sales Navigator, SMS tools, Email marketing tools.
• Ability to manage LinkedIn campaigns, bulk email, and SMS marketing.
• Experience with email marketing tools (e.g., Mailchimp, HubSpot, SendGrid) and CRM platforms (e.g., Salesforce, Zoho).
• Knowledge of email deliverability best practices, including list segmentation, email authentication (e.g., DKIM, SPF), and avoiding spam triggers.
• Soft Skills:
• Entrepreneurial spirit and self-motivation.
• Strong communication skills (both verbal and written).
• Ability to read between the lines and understand underlying prospects' needs.
• Smart, resourceful, and comfortable taking constructive feedback.
• Willingness to go beyond assigned tasks to contribute to growth.

• Flexible work hours
• Rapidly Growing Company
• Awesome work culture
• Learn From Experts
• Work-life Balance
• Competitive Salary
• No Hierarchy
• Highly Collaborative work environment
• Executive Presence
• End to End Problem Solving
• 50%+ Tax Benefit
• 100% Remote Company

If you thrive in a fast-paced environment, are eager to learn, and are passionate about making an impact, we’d love to hear from you!

Apply Now to be part of our growing team.

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Business Analyst with FIS PROFILE Experience

Chennai / Bangalore

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

FIS PROFILE is a comprehensive real-time Core Banking Solution. The team is comprised of host developers, UI developers as well as Business Analysts who work closely in PROFILE implementations. 

What you will be doing:

• Research, analyze, design, document, test, implement, maintain and support PROFILE enhancements that is delivered on time and within budget.
• Work closely with customers, business analysts, developers and team members to gather business requirements, perform research and impact analysis that will further be utilized for the design of quality solutions.
• Provides functional and technical support on Profile product to developers, QA and customers typically in a defined project.

What you bring:

• Overall experience of 7-15 years as Business Analyst and 5 + years into FIS PROFILE.
• Solid understanding of solution architecture of Core Banking Applications.
• Experience in Requirements Elicitation, analysis and documentation.
• Strong analytical skills and time management skills.

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Network Analyst (3-6) Years Bangalore.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

What you will be doing:

• Troubleshoot and resolve network connectivity issues, coordinated with concerned people as needed
• Active participation on network, load balancer and firewall configurations in Disaster Recovery exercises and application migrations
• Have initial awareness and advance your best practices around routing and switching data center architecture, understanding of the logical routing and switching setups in complex environments such as those with multiple routing instances / VRFs
• Firewall ops knowledge around policy and OS patching with Juniper SRX JUNOS, CISCO ASA, PALO ALTO firewall and VPN global protect.
• Data center switch management for CISCO ACI switch fabric, NEXUS (nx-os) switches, ASR Cisco Routers,
• Past experience around basic F5 LOAD BALANCER LTM support; SSL certificate renewal, creation of new vips. profiles, backend members, fallback host, cookie encryption, ssl passthrough

What you bring:

• 3-6 yrs experience working in a Network administration.
• Working knowledge with any of the Network technologies (Palo Alto Network, must know MPLS, VRF, VPN, and network routing.)
• Awareness to ITIL framework & concepts.
• Ready to work in 24x7 environment in rotational shifts.

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This will be a part of Plan document team under US retirements

What will you be doing
• Creates and maintains employee benefits language databases for plans, e.g., 401(k), profit sharing, money purchase plans for clients, e.g., prototype plans, volume submitter plans, in compliance with current IRS plan requirements, reflecting current IRS as well as DOL required language.
• Submits employee benefit plans to IRS on client’s behalf and ensures timely and accurately filing.
• Ensures client’s elective provisions and options are accurately selected in system screen entry.
• Ensures IRS submission package, summary plan descriptions, administrative forms, and plan administrator guides accurately reflect client’s plan.
• Works with consultants, attorneys, technical writers, and clients to create and maintain employee benefits language databases.
• Works with consultants and attorneys to define language and system functionality to meet client and product needs.
• Analyzes and determines language changes. Verifies changes are documented in mark-ups.
• Creates and modifies IRS employee benefit language development project timetables and schedules.
• Maintains language manual, checklists, and compares files for each product.

• Plans, schedules, and coordinates design and development of employee benefit plan language database systems.

• Creates and maintains employee benefits language databases using Relius Documents Pro authoring tool.

• Monitors development, testing and implementation of language releases.

• Troubleshoots language database issues and escalates as appropriate for technical support.
• Other related duties assigned as needed.

What do you bring

• 1-3yrs of experience into understanding of U.S. retirement plans
  • Experienced reading and understanding legal documents relating to employee benefits plans
  • Strong computer skills with working knowledge of Microsoft Office applications
  • Working knowledge of language logic coding utilizing proprietary database development software (Relius Documents Pro) and implement and create language releases on database files.
  • Demonstrated proficiency with FIS and third-party applications, e.g., Relius Documents Author Pro software
  • Language database development experience preferred
  • Excellent service skills to build high levels of satisfaction for internal and external clients
  • Effective analytical and problem-solving skills
  • Advanced written and verbal communication skills
  • Ability to maintain confidentiality.
  Bachelor’s degree in business administration or equivalent combination of education and related experience.

What we offer you

• A competitive salary with attractive benefits including private medical and dental coverage insurance
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern work environment and a dedicated and motivated team
• A broad range of professional education and personal development opportunities
• A work environment built on collaboration and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass