About Our Job
The Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.
For more information, go to denverlibrary.org. Find us on Facebook, Twitter, Instagram, YouTube and LinkedIn.
DPL is hiring a Part Time (20 hour) Library Assistant II for the Hadley Library Branch. You will be spending most of your time at customer-facing service points, welcoming a diverse population with respect and dignity, and creating a safe library space where all are free to explore and connect. You’ll make positive experiences for library customers by checking out and returning books, registering customers for library cards, ordering books and other library materials from other agencies, and responding to customer questions about using library resources. You will assist customers with both library and personal technology.
You’ll use library technology and other tools to efficiently process and route library materials with accuracy and attention to detail while staying current on circulation policies and procedures. You’ll grow as you support the library's goal of being a learning organization by participating in approved learning opportunities, and support through action the Library's mission, vision and values and goals. You may assist with shelving, collection maintenance, and outreach projects as requested.
About Our Branch
Located in the Mar Lee neighborhood bordering Ruby Hill on the west corner of Federal Boulevard and Jewel Avenue, the Hadley Branch Library is a 13,000 square-foot public library that opened its doors in 1964. Our team consists of highly dedicated staff who are supportive, friendly, and collaborative with a sense of humor. The Hadley branch serves a highly diverse community that speaks Spanish & Vietnamese, in addition to English. On a given day, our customers visit our branch to access the internet, browse and check out materials, use our study rooms, print out documents, or pursue their creativity in our ideaLAB.
About You
Our ideal candidate has:
Ability to thrive in an active work environment with constant public contact. Excellent interpersonal skills, positive attitude, cultural sensitivity, compassion, and a sense of humor when working with customers and colleagues of all ages and backgrounds.
Ability to use workplace technology effectively including email, calendar, internet, databases, video conferencing, and other software, plus a willingness to learn new technology as needed.
A demonstrated commitment to developing and maintaining a welcoming environment for young people, including babies, toddlers, preschoolers, grade schoolers, and teens.
Other Info to know:
This role will be expected to work bi-weekly rotating weekend shifts on Saturdays and Sundays.
Employees may be asked to work at any of our locations due to emergency situations, fill leaves/vacancies, operational needs, etc.
The bi-weekly rotating schedule for this role is as follows:
Schedule A - Sundays (8AM - 5PM), Wednesdays (9AM - 6PM), Saturdays (1PM - 5PM).
Schedule B - Tuesdays (2PM - 6PM), Wednesdays (9AM - 6PM), Thursdays (9AM - 6PM). This schedule is subject to change due to business needs.
Minimum Qualifications:
High school diploma
1 year of customer service experience
Bilingual fluency preferred (Spanish or Vietnamese)
Please submit an application by the 3/15/24 deadline in order to be considered for this role.
About Everything Else
Job Profile
LC1485 Administrative Support Assistant II
To view the full job profile including position specifications, physical demands, and probationary period, click here.
Position Type
Unlimited
Library Hiring Range
$19.11 - $23.89
Starting Pay
$19.11 - $21.50
Agency
Denver Public Library
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click here for English or here for Spanish.
