Total 9 Junior Executive database administrator job vacancies in Isleworth, TW7 6AF

A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust.


Assistant Patient Administrator - Band 2

Maternity and Ante-natal clinic on the West Middlesex Site

We are recruiting 1Band 2, Assistant Patient Administrator

We are searching a high performing, enthusiastic and empathetic individuals to work in the Maternity and Ante-natal Unit on the West Middlesex Site.
The post holders will contribute to the delivery of high quality, safe and compassionate healthcare to patients.
You will be expected to provide administrative support to a diverse team including clinical staff. You will be expected to have a positive attitude towards cross cover within the Department, showing the ability to be a team player.
The successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values.

Working Hours are, Monday - Sunday 8am -8pm including bank Holidays on a rota basis. Applicants must be able to work all the shifts.



The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post
holder will be required to work in all of the following areas, providing cross cover where necessary:


• Labour Ward
• Main and Ante - Natal Reception
• Top Floor Post natal ward
• Community
• back Office

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.


Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.


We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.


We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.


The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.


Some roles may require weekend shifts at multiple sites.

• Provide administrative support to the clinical team in the team assigned and provide cover
across the Trust’s administrative resource
• File all paperwork appropriately
• Provide cover across the POD as and when required
• Ensure all procedures are followed re data capture for service specific outcomes
• Provide an excellent standard of service to patients at all times
• Adhere to trust-wide standard operating procedures and policies developed for clinical
administrative processes and participate in their development
• Photocopying, filling
• Answering phones
• Greeting relatives as they enter the ward
• Booking follow up appointments
• Booking Transport
• Reception


This advert closes on Wednesday 4 Dec 2024

Provide administrative support to the clinical team in the team assigned and provide coveracross the Trusts administrative resource File all paperwork appropriately Provide cover across the POD as and when required Ensure all procedures are followed re data capture for service specific outcomes Provide an excellent standard of service to patients at all times Adhere to trust-wide standard operating procedures and policies developed for clinicaladministrative processes and participate in their development Photocopying, filling Answering phones Greeting relatives as they enter the ward Booking follow up appointments Booking Transport Reception

Provide administrative support to the clinical team in the team assigned and provide coveracross the Trusts administrative resource File all paperwork appropriately Provide cover across the POD as and when required Ensure all procedures are followed re data capture for service specific outcomes Provide an excellent standard of service to patients at all times Adhere to trust-wide standard operating procedures and policies developed for clinicaladministrative processes and participate in their development Photocopying, filling Answering phones Greeting relatives as they enter the ward Booking follow up appointments Booking Transport

Reception Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly Ensure the reception areas are always manned Interact with patients and relatives in a sensitive and empathetic manner Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns. Record appointments agreed in community settings on the system within 24 working hours Assist patients to locate their relatives who are current inpatients Assist patients to use the electronic check in service updating demographics where necessary Clinical Office: Match correspondence typed by the managed transcription service is matched with correct patient and clinician; make any amendments, dispatched and file in medical record. Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face Process all referrals into the department using local booking guidelines, following up with referrers where there is missing information as required Print all self-referral forms after checking all appropriate information is on the request liaising with the patient if needed. Provide any advice to patients upon booking-in, in preparation for their appointment Use the case note record tracking (CRT) system to electronically register / move / transfer / locate medical case notes Report to manager and clinicians on quality issues from transcription service, standards of dictation etc. File all relevant documentation, correspondence and reports in the patient records Return medical records to records library using CRT Cover reception when required Assisting patients to use the electronic check in service where appropriate and updating demographics where necessary. Book patients into clinics on the day where appropriate Process all follow up appointments as patients leave the department in line with 18week and local booking procedures Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly Manage and action clinics in a timely manner using Trusts PAS including DNAs and discharges. Provide patients with any required documentation, information leaflets, directions etc

Reception Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly Ensure the reception areas are always manned Interact with patients and relatives in a sensitive and empathetic manner Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns. Record appointments agreed in community settings on the system within 24 working hours Assist patients to locate their relatives who are current inpatients Assist patients to use the electronic check in service updating demographics where necessary Clinical Office: Match correspondence typed by the managed transcription service is matched with correct patient and clinician; make any amendments, dispatched and file in medical record. Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face Process all referrals into the department using local booking guidelines, following up with referrers where there is missing information as required Print all self-referral forms after checking all appropriate information is on the request liaising with the patient if needed. Provide any advice to patients upon booking-in, in preparation for their appointment Use the case note record tracking (CRT) system to electronically register / move / transfer / locate medical case notes Report to manager and clinicians on quality issues from transcription service, standards of dictation etc. File all relevant documentation, correspondence and reports in the patient records Return medical records to records library using CRT Cover reception when required Assisting patients to use the electronic check in service where appropriate and updating demographics where necessary. Book patients into clinics on the day where appropriate Process all follow up appointments as patients leave the department in line with 18week and local booking procedures Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly Manage and action clinics in a timely manner using Trusts PAS including DNAs and discharges. Provide patients with any required documentation, information leaflets, directions etc

Reception Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly Ensure the reception areas are always manned Interact with patients and relatives in a sensitive and empathetic manner Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns. Record appointments agreed in community settings on the system within 24 working hours Assist patients to locate their relatives who are current inpatients Assist patients to use the electronic check in service updating demographics where necessary Clinical Office: Match correspondence typed by the managed transcription service is matched with correct patient and clinician; make any amendments, dispatched and file in medical record. Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face Process all referrals into the department using local booking guidelines, following up with referrers where there is missing information as required Print all self-referral forms after checking all appropriate information is on the request liaising with the patient if needed. Provide any advice to patients upon booking-in, in preparation for their appointment Use the case note record tracking (CRT) system to electronically register / move / transfer / locate medical case notes Report to manager and clinicians on quality issues from transcription service, standards of dictation etc. File all relevant documentation, correspondence and reports in the patient records Return medical records to records library using CRT Cover reception when required Assisting patients to use the electronic check in service where appropriate and updating demographics where necessary. Book patients into clinics on the day where appropriate Process all follow up appointments as patients leave the department in line with 18week and local booking procedures Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly Manage and action clinics in a timely manner using Trusts PAS including DNAs and discharges. Provide patients with any required documentation, information leaflets, directions etc

A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust.


Assistant Patient Administrator - Band 2 Ward Clerk

Monday - Sunday 08.00 20.00 Weekends and Bank Holidays on a rota

We are searching a high performing, enthusiastic and empathetic individual to work in the Inpatient Wards.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients.
You will be expected to provide administrative support to a diverse team including clinical staff
The successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values.

Working Hours

Monday-Sunday 0800-20.00 weekends and Bank Holidays on a rota basis



The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post
holder will be required to work in one of the following areas, providing cross cover where necessary:


• Wards
• Reception

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.


Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.


We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.


We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.


The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.


Some roles may require weekend shifts at multiple sites.



• Provide administrative support to the clinical team in the team assigned and provide cover
across the Trust’s administrative resource
• File all paperwork appropriately
• Provide cover across the POD as and when required
• Ensure all procedures are followed re data capture for service specific outcomes
• Provide an excellent standard of service to patients at all times
• Adhere to trust-wide standard operating procedures and policies developed for clinical
administrative processes and participate in their development
• Photocopying, filling
• Answering phones
• Greeting relatives as they enter the ward
• Booking follow up appointments
• Booking Transport
•


This advert closes on Thursday 3 Oct 2024

A Vacancy at Chelsea and Westminster Hospital NHS Foundation Trust.


Assistant Patient Administrator - Reception

NOTE: Previous Applicants Do not need to apply

West Middlesex University Hospital

We are looking for a friendly, self-motivated and confident person who has experience of providing a high level standard of customer care. The post holder will provide a comprehensive patient focused reception service working in our Outpatient department.

If you enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.

The successful candidate must have previous reception experience and have excellent communication and customer service skills.

Working Hours are between 9am-5pm Monday - Friday





The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Assistant Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover where
necessary:
• Outpatient Clinic Offices
• Wards
• Central Outpatients Booking Team
• Reception

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.





Reception
• Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients’ queries where possible and directing them accordingly
• Ensure the reception areas are always manned
• Interact with patients and relatives in a sensitive and empathetic manner
• Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns.
• Record appointments agreed in community settings on the system within 24 working hours
• Assist patients to locate their relatives who are current inpatients
• Assist patients to use the electronic check in service updating demographics where necessary

Clinical Office:
• Match correspondence typed by the managed transcription service is matched with correct patient and clinician; make any amendments, dispatched and file in medical record.
• Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face
• Process all referrals into the department using local booking guidelines, following up with referrers where there is missing information as required
• Print all self-referral forms after checking all appropriate information is on the request liaising with the patient if needed.
• Provide any advice to patients upon booking-in, in preparation for their appointment
• Use the case note record tracking (CRT) system to electronically register / move / transfer / locate medical case notes
• Report to manager and clinicians on quality issues from transcription service, standards of dictation etc.
• File all relevant documentation, correspondence and reports in the patient records
• Return medical records to records library using CRT
• Cover reception when required
• Assisting patients to use the electronic check in service where appropriate and updating demographics where necessary.
• Book patients into clinics on the day where appropriate
• Process all follow up appointments as patients leave the department in line with 18week and local booking procedures
• Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly
• Manage and action clinics in a timely manner using Trust’s PAS including DNAs and discharges.
• Provide patients with any required documentation, information leaflets, directions etc




This advert closes on Monday 26 Aug 2024

Reception Provide a customer focused reception service for all patients and visitors attending the area dealing with all patients or visitors in an efficient, polite and courteous manner dealing with all patients queries where possible and directing them accordingly Ensure the reception areas are always manned Interact with patients and relatives in a sensitive and empathetic manner Process all follow up appointments as patients leave the department in line guidelines, escalating any capacity concerns. Record appointments agreed in community settings on the system within 24 working hours Assist patients to locate their relatives who are current inpatients Assist patients to use the electronic check in service updating demographics where necessary Clinical Office: Match correspondence typed by the managed transcription service is matched with correct patient and clinician; make any amendments, dispatched and file in medical record. Make appointments, ensuring patients are sent letters of confirmation when appointments are not made face to face Process all referrals into the department using local booking guidelines, following up with referrers where there is missing information as required Print all self-referral forms after checking all appropriate information is on the request liaising with the patient if needed. Provide any advice to patients upon booking-in, in preparation for their appointment Use the case note record tracking (CRT) system to electronically register / move / transfer / locate medical case notes Report to manager and clinicians on quality issues from transcription service, standards of dictation etc. File all relevant documentation, correspondence and reports in the patient records Return medical records to records library using CRT Cover reception when required Assisting patients to use the electronic check in service where appropriate and updating demographics where necessary. Book patients into clinics on the day where appropriate Process all follow up appointments as patients leave the department in line with 18week and local booking procedures Check all demographic details either at check in or as patient is booking their follow up and update PAS accordingly Manage and action clinics in a timely manner using Trusts PAS including DNAs and discharges. Provide patients with any required documentation, information leaflets, directions etc