About the team

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.  Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry.  We apply our expertise in technology, innovation and our business to support Pfizer in this mission. 

The Biopharma, Patient & CDI (BPC) team creates technology solutions for our external customers.  This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services and experiences in service of patients, HCPs, payors, pharmacists, or clinical sites.

Within BPC, the Platform DevOps team are accountable for the platforms at Pfizer that allow the creation, configuration, launch, and support of all externally facing digital (web, mobile, omni-channel, & device) products, services, and experiences, servicing all external customer types at Pfizer. This includes our Marketing Technology (Martech) platform codenamed “Rosalind”.
 

Rosalind manages the customer data that Pfizer collects from its integrated websites, mobile apps and marketing platforms. We have a range of traditional MarTech as well as journey orchestration, channel and analytics tools. Our platform has evolved over 8 years to send millions of emails and manage billions of customer interactions and events. 

Our mission is to change how customer data is managed, from fragmented implementations to a coherent customer-data ecosystem of services dedicated to the collection and management of profiles, consents and organised data. Our goal is to improve customer experience and especially to improve patient outcomes through intelligent, inventive and compliant use of the data collected as people interact with Pfizer’s customer-facing systems and assets.

Role Summary

We seek a skilled and experienced Principal Engineer to join Rosalind and help deliver our Customer Data Platform services. You will be accountable for technical engineering decisions, solution designs, and delivery, as well as elements of the operation of your assigned services.

In this technical leadership role, you will act as the executor and the visionary behind technical solutions. You will lead teams of between 10 and 25 technical resources to solve complex engineering problems, craft the technical designs and ensure a successful delivery of high-quality products and services from inception to completion. This role requires exceptional technical knowledge, strong management skills, and the ability to collaborate effectively with cross-functional teams while sharing responsibility with other program leads for achieving the desired objectives.

You will also be accountable for delivery of security-and privacy-first capabilities while creating an environment where engineers can do their best work as measured by a quarterly Developer’s Experience survey, and alignment and contribution to the service network and technical engineering standards.

Key Responsibilities

A normal work week consists of leading one or more teams of engineers to deliver and implement technical solutions, following your design approach to meet your assigned program objectives and KPIs. You will also collaborate closely and often with Chief Marketing Office (CMO) Leads, Digital Leads, and Product Owners, to ensure that technical decisions and their implementation align with broader strategic priorities.

You represent engineering in program and stakeholder meetings, as such you’ll need to be able to think on your feet: provide consultation, identify risks based on a variety of factors, and rely on your past experiences to identify potential solutions and develop ballpark estimates.

In many situations you will be working with technology that is new to Pfizer and requires you to learn quickly, be able to read and understand documentation, and architect robust and scalable solutions that align with our business objectives.

Using influence more than authority, you will lead teams of engineers on the implementation of the solution. Individual members of the team are responsible for delivering on their commitments, but the team supports each other. The team pride themselves on the quality of their code, our delivery practices and breadth of our test coverage. You will be expected to document your work.

Key responsibilities for a Principal Engineer are listed below:

Technical Leadership 

• Serve as the top technical authority on projects, making decisions on technology choices, design approaches, solution architecture and implementation.

• Lead and oversee the entire lifecycle excellence of engineering projects, ensuring alignment with architectural vision and adherence to best practices.

• Responsible for maintaining good code quality by promoting and ensuring secure code hygiene.

• Responsible for guiding the correct configuration of SaaS solutions to ensure security and compliance.

• Build a team able to manage change. Take appropriate risks to achieve the desired results, balancing risks to stability and current norms versus the need for constant change, improvement, and simplification.

• Facilitate the conversation between Enterprise Architects, Business Architects, Vendors and Developers, by providing technical clarity on solution(s) to build and code to write, move content from ideation into delivery to move from concept to reality.

Cross-Team Collaboration

• Act as a translator between business stakeholders and technical engineers, to ensure that technical, security and privacy considerations are represented in strategic discussions and business objectives are being met by our solutions.

• Align objectives, dependencies, and schedules across multiple teams to keep teams unblocked, and to ensure seamless projects execution.

• Collaborate with other Principal Engineers, and through the Principal Engineers Forum, to share best practices, quality standards, address improvement areas, and ensure effective communication of information.

• Collaborate with security teams to monitor vulnerabilities, implement defenses, and ensure compliance with security best practices.

• Collaborate with digital operations and support to ensure smooth BAU operations.

Excellence by Design

• Continuously discover, define, architect, deliver, and enable solutions that support program OKRs.

• Offer deep technical expertise, providing insights and guidance, ensuring solutions are secure, compliant, scalable, maintainable, and efficient.

• Advocate for the adoption of best practices, new technologies, automation, and continuous improvement initiatives in both technical and privacy domains.

• Foster a DevOps model of success by building a culture of shared responsibilities and transparency leading to higher quality and quicker delivery of outcomes.

• Stay updated on emerging technologies, industry trends, and best practices, and apply this knowledge to improve engineering processes and drive innovation within the organization.

• Ensure that privacy and security are an integral part of the system design, not merely layered on.

Coaching & Mentorship

• Participate in or lead code reviews, where applicable.

• Provide technical guidance and mentorship to junior and mid-level engineers, facilitate knowledge sharing and taking an active role in supporting the development of the wider team and their careers. Foster a culture of excellence, innovation, and continuous learning within the engineering team.

• Act on Developer Experience (DX) survey findings and feedback from the engineering team members, to drive continuous improvement initiatives to increase the “Ease of Delivery” of the team.

Incident Management & Recovery

• Lead or assist in the response to security incidents, ensuring rapid containment, mitigation, and recovery.

• Lead troubleshooting during operational outages, guiding the team to diagnose and resolve issues quickly.

• Work towards system resilience and implement post-mortem analyses to identify root causes and prevent future incidents.

• Ensure that solutions are designed with data privacy considerations from the outset.

Qualifications and education requirements (include ‘basic’ and ‘preferred’ qualifications / skills)

In order to fulfil the responsibilities listed above, we expect that you possess and demonstrate:

• Extensive experience in software engineering, with a focus on leading complex projects.

• Deep technical expertise from a well-documented background as a senior-level engineer.

• Strong problem-solving and analytical abilities, with a keen attention to detail.

• A broad technical knowledge of digital pharmaceutical sciences platforms and best practices across both user interfaces and back-end systems, as a “jack of all trades”.

• Proven technical leadership skills, mentorship, with the ability to motivate and inspire team members and fellow engineers towards achieving common goals.

• Exceptional interpersonal skills, with the ability to communicate effectively in a matrix environment with geographically distributed resources, and establish strong partnerships with senior non-technical stakeholders, with a talent to explain complex topics simply.

• Ability to influence and work with cross-functional teams to deliver complex projects in accordance with broader strategies.

• Deep understanding of software development methodologies and best practices for implementing principles of privacy & security ‘by design’.

• Understanding of the implications, regulations, and best practices of data handling in the pharmaceutical industry.

• Understanding of the DevSecOps best practices that should be in place, driving an “Everything as Code instead of paperwork” mentality.

• Familiarity with the multiple policies, standards, systems, and organizations within the pharmaceutical industry, to minimize risk of challenges or duplication in implementation.

Qualifications & Education Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• Minimum of 10 years’ experience with increasing responsibility delivering digital solutions, products, and services.

• Professional certifications in engineering leadership are a plus.

• Demonstrable experience operating in a DevOps environment.

• Proven capability handling large scale, enterprise software delivery in a global 24/7 environment.

At a technical level, we are looking for engineers with qualifications and expertise in the following areas:

• Experience driving and participating in technical discovery to architect and deliver solutions that meet program business objectives.

• Systems thinking experience demonstrated by architecting complex solutions that require integrating multiple solutions.

• Demonstrated hands-on experience using AWS services to build real-life large-scaled solutions.

• Understanding of CI/CD practices, RESTful APIs, integration patterns, microservice patterns and other areas of interest to modern software development.

• Excellent experience with API-led development using Postman and Open API 3.0 is a must.

• Excellent experience with Agile team processes, including Scrum and Kanban delivery - we enjoy working with lean methods.

• Experience with the types of process problems that come when trying to build complex, new applications and comfortable when things are uncertain and require problem solving.

• Excellent experience estimating complex technical stories and breaking them down.

• Strong written and spoken English with excellent asynchronous collaboration and communication.

We don't expect you to know everything, but we want people with sufficient experience to do most of the job and who are open to learning new things.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

This is a global role, with vendors largely based in North America. Travel therefore may be required from time to time.  Attendance at meetings in the Eastern US timezone will be required.

Last Date to Apply for Job: 3/27/2024

Relocation assistance may be available based on business needs and/or eligibility.

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

COVID Notification:

Candidates selected for a position must provide proof of COVID-19 vaccination or have an approved reasonable accommodation request on file for a medical condition or sincerely held religious belief that prevents them from complying with Acuity's mandatory COVID-19 vaccination requirement.

To request a reasonable accommodation form, email humanresources@acuityinternational.com

SCOPE:

The Director of Emergency Medical Services and Operations reports to the Program Manager and will provide Mission Operations Support throughout the entire MSSI Program.

The Director of Emergency Medical Services and Operations will be responsible for ensuring all program activities are implemented in a timely manner and will report activities as required. The Director of Emergency Medical Services and Operations will work directly with the PMO staff as well as program staff to ensure that all program management operations are handled in accordance with best practices.  This includes communication and coordination within the PMO and providing guidance and maintaining communication with all for the daily operation of the program. The Director of Emergency Medical Services and Operations will emphasize close coordination, communications, and collaboration with the DoS officials in Iraq, the MSSI DSH, small DSHs, HUs, CONUS support and other relevant locations to ensure that responsive and reliable services are always delivered.

The Director of Emergency Medical Services and Operations will manage day-to-day EMS operations, logistic and administrative functions to optimize overall service delivery.  The Director of Emergency Medical Services and Operations is responsible for technical oversight over all assigned EMS, UDS and DS staff.  The Director of Emergency Medical Services and Operations may also provide clinical services as an EMT-P. The Director of Emergency Medical Services and Operations monitors the skills, training and performance of all medics using the national standards currently in place.

LOCATION: Deploying to Baghdad, Iraq

DUTIES AND RESPONSIBILITIES:

Emergency Medical Services Responsibilities

• Manages, counsels and mentors Paramedics throughout MSSI Theater
• Responsible for overall operation and administration of medical transportation services for MSSI EMS; provide active and ongoing management of all facets of MSSI EMS program
• Planning, organizing, coordinating, and evaluating the functioning of medical transportation services; arranging/conducting meetings between various agencies
• Preparing, and presenting EMS assessments and recommendations on a periodic basis and as needed
• Implement a clinical Quality Assurance/Quality Improvement system that can comprehensively examine and evaluate the quality of care provided by the EMS system
• Ensure EMS PTO schedule maintain staffing coverage at all sites
• Performs initial and annual skills evaluations for all MSSI paramedics with the assistance if the DS Trainer

Urine Drug Screen responsibilities

• Direct oversight of the DS UDS program
• Supervises the UDS Admin  

Diplomatic Security Training Responsibilities

• Oversight of and all training activities
• Track employee certifications
• Oversees validation, verification, and testing of all WPS Medic personnel
• Mechanisms for remedial education, training, and certification/licensure/authorization review
• Supervises the DS Trainer

Mortuary Affairs Responsibilities

• Oversees Mortuary Affairs tasks. Coordinates repatriation activities and provide guidance and communication with DOS, DOD, Coalition, and other contracting companies on behalf of CHS/Acuity.
• Provides guidance to DOS and other contracting companies during the repatriation process.

Operations Responsibilities

• In the absence of the PM or DPM, will brief Contracting Officer (CO), CO Representative, DOS representatives and DOD as needed
• Assist the OCONUS PMO staff with the ongoing activities associated with the base medical services contract
• Assists with the managing of day-to-day activities and prioritizing tasks
• Accomplishes staff results by communicating job expectations, planning, monitoring, appraising job results, coaching, counseling, disciplining employees.
• Provide oversight of new employee orientation program for new CHS/Acuity MSSI employees upon their arrival OCONUS
• Maintains quality service by enforcing quality and customer service standards, analyzing, and resolving quality and customer service problems, identifying trends and recommending system improvements
• Maintain awareness of MSSI staffing and provide input and planning for foreseen deficiencies
• Perform payroll duties in the absence of the BAM
• Assist MSSI movement when needed

Meetings

• Attends various leadership meetings as the CHS/Acuity representative to coordinate effort with USG and other contracting agencies to ensure the operations at the site
• Attends PMO meetings, and through employing operational knowledge, adds beneficial recommendation to advance the functioning of the program. i.e., weekly site lead meeting, MSSI sync meeting and quarterly corporate compliance meeting
• Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements i.e., weekly MASCAL and Leadership meeting with the Role

Reports

• Prepares the IPR presentation for DOS
• Develop a variety of reports as directed by management to convey information concisely to sites, CHS/Acuity management, CHS/Acuity headquarters, and DOS
• Developing, coordinating, and enforcing company policies, procedures, and initiatives.
• Consolidates key statistical information regarding medical operations and packages into a presentable format for the PM to brief to CHS/Acuity corporate headquarters and DOS, thus providing valuable data regarding CHS/Acuity operations over various periods of time.  
• Provides on-site inspections, written appraisals and recommendations, and operational guidance at PMO meetings for the coordination of CHS/Acuity site closures as requested by DOS
• Provides oversight of daily SITREP updates and ensures corrections of deficits as noted by CHS/Acuity sites as noted on the SITREP
• Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements
• Update HEDIS monthly
• Prepares monthly reports for COR and ACOR
• Other duties as assigned

REQUIRED CERTIFICATION, QUALIFICATIONS, AND EXPERIENCE:

• Must hold and maintain certification by the National Registry of Emergency Medical Technicians – Paramedic
• Must hold and maintain a state Paramedic license
• Must hold and maintain PHTLS/ITLS/TCCC, ACLS, BLS and PALS
• Must hold current BLS, ACLS and PALS instructor certification with American Heart Association
• PHTLS / TCCC / ITLS and EVOC instructor certification preferred
• Minimum 5 years of experience as a Paramedic Supervisor or Field Training Officer
• Minimum 10 years clinical and field experience with patient care experience within the last 6 months
• Experience working in an austere environment.
• Certified as a urine drug collector, instructor certification preferred
• High School diploma, GED or equivalent education required.
• Proficient in Microsoft Office applications (Outlook, PowerPoint, Excel, Teams)

OTHER REQUIREMENTS:

• Must have a valid, current U.S. Driver’s License
• Must have a current U.S. Passport
• Must sign a CHS Foreign Service Agreement (FSA) and is bound to the terms and conditions of the FSA
• Shall be proficient in the ability to speak, write and communicate in English.
• Work hours are based on a 72-hr. work week; typically, six 12-hour days but other variations may apply
• Requires a favorably adjudicated Moderate Risk Public Trust (MRPT) investigation conducted by the Department of State, Bureau of Diplomatic Security
• Shall Attend a Foreign Affairs Counter Terrorism training course prior to deployment to Iraq for work on the MSSI-Iraq contract. Training may include Combat First Aid, Weapons Familiarization, Defensive Tactics/Driving, IED recognition, Surveillance Detection and Hostage Survival and Personnel Recovery
• Shall demonstrate proficiency in the use of Microsoft Office, electronic medical record software

PHYSICAL REQUIREMENTS:

• Must be confirmed by a dental and medical examination to be “medically and dentally fit” in accordance with CHS requirements
• Must be able to work wearing body armor and helmet
• Must be able to lift a minimum of 100lbs to simulate lifting patient and ambulance stretchers

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Director of First Impressions to join our growing Caton Hosey team in Port Orange, FL!

This individual will act as the front desk receptionist for our Caton Hosey office and is responsible for greeting and directing clients and guests at the front desk as well as on the telephone.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honesty, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For:  We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

General Responsibilities:

• Provide the first impression to the public for the Caton Hosey office.

• Answer all incoming calls and route caller to the appropriate person in a pleasant and professional manner. Answer calls efficiently; answer client inquiries, as needed, or direct the inquiry to the person best able to answer the request.

• Greet and direct visitors to the proper person in a pleasant and professional manner.

• Manage incoming and outgoing mail, scan, and direct to appropriate teammates, including mailing out of insurance certificates

• Retrieve and distribute messages left on the main office voicemail.

• Ensure supply inventory is full, ordering supplies as needed, and assist agency personnel with various clerical and administrative functions

• Maintain pleasant and satisfactory relationships with all company and agency personnel, communicating all relevant information to the respective parties

• Perform other duties as assigned

Required Qualifications:

• High School diploma or general education degree (GED)

• Proficiency in Microsoft Office 365

• Exceptional telephone demeanor

• Exceptional customer service and interpersonal skills

• Ability to multi-task

What We Offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off (PTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

The Internal Audit Director – Finance and Treasury Portfolio will focus on co-leading the Finance and Treasury Internal Audit team under the direction of the Audit Senior Director – Finance and Treasury, conducting audits in the areas such as general accounting, regulatory reporting, product control, liquidity management, capital management, and interest rate risk management.  The Internal Audit Director is a leadership position within the US Internal Audit Department responsible for the development and execution of a risk based audit plan that addresses the significant risks relevant to the Finance and Treasury Portfolio.  The Internal Audit Director develops strong relationships with Finance and Treasury business partners to obtain an understanding of the risks facing the organization and stay close to new developments impacting the business.  Additionally, the Internal Audit Director role will be responsible for leading, directing, evaluating, and developing audit professionals to ensure audit activities are conducted to high standards of accuracy, rigor, and credibility and according to regulations and industry standards.  The Internal Audit Director will also assist the Audit Senior Director in mentoring and developing the Finance and Treasury Internal Audit team to ensure team members continue to progress their careers. 

Responsibilities:

• Assist the Audit Senior Director – Finance and Treasury in developing a comprehensive audit plan for the Finance and Treasury Portfolio that addresses key regulatory requirements / expectations and provides a sound third line of defense risk based coverage
• Provide oversight in the execution of the audit plan through the review of detailed project plans that effectively incorporate appropriate risks, scope, staffing requirements, deliverables, timelines, budgets and client availability
• Demonstrate a forward-looking mindset to anticipate what is needed to timely meet objectives and department needs
• Oversee and manage multiple engagements at one time
• Participate in certain committees of the US Region to increase understanding and awareness of current issues and new developments
• Guide department personnel in their careers and provide learning opportunities through coaching and mentoring activities
• Collaborate with team members in Enterprise Internal Audit to ensure a consistent approach to auditing risk and ensure there is a robust exchange of information and ideas
• Provide guidance to the team in all phases of an audit as needed
• Expand the operational audit team’s knowledge of key banking requirements / regulatory expectations in the areas of finance and treasury management
• Prepare or review meaningful, relevant, and well-supported audit reports
• Effectively communicate findings to various levels of management
• Translate broad business strategies and key initiatives within assigned areas into effective, risk sensitive audit plans
• Assist the Audit Senior Director – Finance and Treasury in executing and evolving department strategy and governance
• Set the proper tone and culture for the department
• Contribute to the positive and team-oriented culture by maintaining cooperative relationships (assisting other project teams when necessary), facilitating the resolution of conflicts, sharing information, and accepting and providing feedback
• Work closely with management to promptly resolve any concerns that may arise and build trust. Serve as a business advisor and partner by providing the business unit and senior management with advice related to business issues and controls
• Demonstrate commitment to professional growth by assuming progressively more challenging assignments (in-line with standard audit career progression), proactively seeking relevant education and training opportunities, and expanding professional network
• Represent the Audit Senior Director or Head of Internal Audit – US Region in meetings with Audit Committee/Regulators as needed
• Ensure compliance with IIA Standards

Required Skills & Experience

• Bachelor’s Degree in Accounting, Finance or related field is required
• Professional certification such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
• Experience working in an Internal Audit department at a large US bank focusing on audits of the finance and treasury function
• Strong knowledge of US banking regulations, including Regulation YY
• 12+ years of relevant, progressive experience
• Big 4 or other professional services experience preferred
• Ability to work independently in areas of difficult or complex nature
• Project management skills, including the ability to manage shifting priorities
• Strong analytical, written/verbal communication, interpersonal, and relationship building skills
• High level of expertise in collaboration and communication with internal and external parties
• Exemplify a positive attitude, strong work ethic, team work and professionalism
• Ability to travel (10%)
• Experience with CCAR (Comprehensive Capital Analysis and Review) a plus

What CIBC offers

At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents and empowers teams to do what’s right for the client and to do it well. As part of our team, you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home.
• Connect: Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity.
• Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training.
• Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more.

California residents — your privacy rights regarding your actual or prospective employment 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Employment Type

Weekly Hours

Skills

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

The Senior Director, Operations (SDO) is responsible with overseeing the strategic direction and operational direction of the Program Managers and is responsible for the effective delivery of all aspects of the scope of services agreed to and expected by the clients. The SDO is accountable for all aspects of service delivery and contractual obligations under the Client Service Agreements or Master Service Agreements for his/her clients. The SDO is accountable for delivering quality products and services to Acuity clients while maintaining professional excellence and achieving profit targets. Reports directly to the Vice President of Operations, Care Division.

Location:  Cape Canaveral, FL

Travel Required:  25%

Duties and Responsibilities

• Responsible for the execution and oversight of a repeatable, standard delivery model for the Care offering.
• Must exhibit organizational leadership and serve as a resource and mentor.
• Assumes oversight, accountability and administrative responsibility for all designated Client Service Agreements and Master Service Agreements throughout the contract life cycle.
• Supports program management and maintains involvement in material client issues that could impact Acuity’s reputation with the client.
• Develops and oversees the implementation and compliance of policies, guidelines and standard operating procedures for program activities, to ensure achievement of financial and operational goals and to deliver “Best in Class” services. 
• Oversees the establishment, monitoring and reporting of key performance indicators, including quality, efficiency, and customer/client satisfaction measures.
• Accountable for audit outcomes and any necessary plans for improvement resulting from audits.
• Maintains budgetary responsibility for client profit and loss statements or project status reports.
• Collaborates with corporate resources (HR, IT, Quality, Finance and Accounting) regarding company processes, policies, and procedures.
• Uses continuous quality improvement methods to identify performance gaps, develop innovative solutions and implement changes for program enhancement.

OTHER DUTIES: 

• May lead or participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements.
• Supports marketing/sales objectives and efforts as requested. May be required to travel for client meetings, presentations, etc.
• Follows the corporate safety policy. Participates and supports safety meetings, training, and goals.
• Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Maintains a clean and orderly work area.
• Identifies close calls and/or safety concerns to supervisory personnel.
• Assists in active implementation of company initiatives to ensure compliance with ISO, OSHA VPP, JCAHO, AAAHC, and other mandated regulations/standards.

Qualifications

• Bachelor’s Degree required, preferably in business or healthcare administration.
• Experience with managing Global operations withworking knowledge of international regulations, licensing, policies and export control.
• Additionally, 10+ years team management experience, including onboarding new personnel. And 10+ years business experience, preferably including contracts and financial/budget expertise.
• Experience working with both Commercial and Government clients.
• Exceptional presentation, oral and written communication skills required with strong analytical and problem-solving skills.
• Demonstrated skills in staff management, project management and contract negotiation. Management experience should include financials, programs, and personnel management.
• Must have experience in successfully working with, and leading, integrated teams, and using current business management principles.
• Proficiency with computer and common office equipment, as well as with MS Office products required.
• Ability to think strategically, understand clients’ underlying business needs, and effectively work with key internal colleagues to facilitate and deliver work products.
• Strong sense of self-motivation and desire for success
• Ability to obtain and maintain a security clearance from Government agencies.
• Ability to maintain medical clearance in accordance with Acuity’s Medical Readiness policy for deployed personnel.

Physical Requirements and Working Conditions

• Work is normally performed in a typical interior/office work environment.
• Work involves sitting for prolonged periods of time.
• May require bending, stooping and lifting up to 15 lbs.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

The Senior Director, Operations (SDO) is responsible with overseeing the strategic direction and operational direction of the Program Managers and is responsible for the effective delivery of all aspects of the scope of services agreed to and expected by the clients. The SDO is accountable for all aspects of service delivery and contractual obligations under the Client Service Agreements or Master Service Agreements for his/her clients. The SDO is accountable for delivering quality products and services to Acuity clients while maintaining professional excellence and achieving profit targets. Reports directly to the Vice President of Operations, Care Division.

Location:  Cape Canaveral, FL

Travel Required:  25%

Duties and Responsibilities

• Responsible for the execution and oversight of a repeatable, standard delivery model for the Care offering.
• Must exhibit organizational leadership and serve as a resource and mentor.
• Assumes oversight, accountability and administrative responsibility for all designated Client Service Agreements and Master Service Agreements throughout the contract life cycle.
• Supports program management and maintains involvement in material client issues that could impact Acuity’s reputation with the client.
• Develops and oversees the implementation and compliance of policies, guidelines and standard operating procedures for program activities, to ensure achievement of financial and operational goals and to deliver “Best in Class” services. 
• Oversees the establishment, monitoring and reporting of key performance indicators, including quality, efficiency, and customer/client satisfaction measures.
• Accountable for audit outcomes and any necessary plans for improvement resulting from audits.
• Maintains budgetary responsibility for client profit and loss statements or project status reports.
• Collaborates with corporate resources (HR, IT, Quality, Finance and Accounting) regarding company processes, policies, and procedures.
• Uses continuous quality improvement methods to identify performance gaps, develop innovative solutions and implement changes for program enhancement.

OTHER DUTIES: 

• May lead or participate in interdepartmental project groups or task forces to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, contract awards, and new policy requirements.
• Supports marketing/sales objectives and efforts as requested. May be required to travel for client meetings, presentations, etc.
• Follows the corporate safety policy. Participates and supports safety meetings, training, and goals.
• Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Maintains a clean and orderly work area.
• Identifies close calls and/or safety concerns to supervisory personnel.
• Assists in active implementation of company initiatives to ensure compliance with ISO, OSHA VPP, JCAHO, AAAHC, and other mandated regulations/standards.

Qualifications

• Bachelor’s Degree required, preferably in business or healthcare administration.
• Experience with managing Staffing contracts, recruiting teams.
• Work experience that demonstrates progressive advancement in a large staffing agency company
• Additionally, 10+ years team management experience, including onboarding new personnel. And 10+ years business experience, preferably including contracts and financial/budget expertise.
• Experience working with both Commercial and Government clients.
• Exceptional presentation, oral and written communication skills required with strong analytical and problem-solving skills.
• Demonstrated skills in staff management, project management and contract negotiation. Management experience should include financials, programs, and personnel management.
• Must have experience in successfully working with, and leading, integrated teams, and using current business management principles.
• Proficiency with computer and common office equipment, as well as with MS Office products required.
• Ability to think strategically, understand clients’ underlying business needs, and effectively work with key internal colleagues to facilitate and deliver work products.
• Strong sense of self-motivation and desire for success
• Ability to obtain and maintain a security clearance from Government agencies.
• Ability to maintain medical clearance in accordance with Acuity’s Medical Readiness policy for deployed personnel.

Physical Requirements and Working Conditions

• Work is normally performed in a typical interior/office work environment.
• Work involves sitting for prolonged periods of time.
• May require bending, stooping and lifting up to 15 lbs.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

ROLE SUMMARY

Relocation assistance may be available based on business needs and/or eligibility.

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Job Description:

SUMMARY OF POSITION

The Director of Nursing develops, organizes, directs, monitors, and evaluates assigned clinical programs in the hospital.  Provides oversight of nursing in other settings within the corporation. 

Supports the Centerstone Mission, Vision and Values in delivering care that changes people’s lives. Treats all clients and colleagues with dignity and respect, regardless of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, military status.

Communicates clearly and appropriately; provides excellent customer service. Adheres to applicable policies and procedures. Regular attendance and punctuality is required.  

CENTERSTONE DIVERSITY STATEMENT

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

• Provides management to nursing staff.
• Ensures proper nursing care is delivered to patients.
• Administers policies for documenting patient's conditions, vital statistics, diagnosis, and prescribed treatments.
• Provides guidance to nurses who provide treatment and administer medications.
• Assist family and patients with escalated issues.
• Tracks quality control, budgeting activities, compliance, and overall financial performance of the nursing department.
• Mentors and provides career development or succession planning to nursing staff and subordinate managers.
• Liaisons with staffing coordinators on matters of shift schedules and potential opening for nursing positions.
• Ensures adequate, properly prepared personnel carry out nursing service functions.
• Promotes optimum health care delivery. 
• Establishes goals and objectives for the corporation consistent with organizational philosophy.  Participates in budget preparation; manages budget. 
• Manages and coordinates program activities. 
• Coordinates program activity with other corporate programs and community resources. Ongoing professional staff development. Serves on committees, collects data as assigned. 

• Understanding and knowledge of relevant laws and regulations.
• Ability to understand nursing functions in an inpatient and outpatient setting.
• Ability to coordinate a multitude of services across a broad range of nursing setting
• Ability to manage large teams.
• Must utilize conversational speech for effective verbal communication. 
• Must be able to handle a high noise level, such as in some patient care areas. 
• Must be able to hear equipment alarms, overhead pages, and direct verbal communication.

Minimum Requirements:

Education Level

BSN or Bachelor’s degree in Health Care Administration or Business Administration, or related degree. 

Years of Experience

Must be a Registered Nurse in the State of Florida. Ten years of relevant experience, including prior management experience.  Experience working in a psychiatric hospital setting is required, with at least three years in a leadership role.

Preferred Qualifications:

Education Level

Post graduate degree in nursing or related field (MSN, DNP, DNS, or PhD)

Years of Experience

(MSN) Minimum of five years experience working in a psychiatric facility, with at least two years in a leadership role. 

National certification in psychiatric nursing.

Certification/Licensure

A graduate of an accredited nursing school, licensed as an RN in the State of Florida.

Task

Percentage of Time/Frequency

Task

Percentage of Time/Frequency

Standing

20%

Sitting

80%

Squatting

Frequently

Driving

occasional

Kneeling

Frequiently

Lifting 

(up to 50 lbs)

occasional

Bending

Frequently

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

By signing below the employee is acknowledging receipt of this job description and understanding of the position requirements as stated.

Time Type:

Entry Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Address:

Job Family Group:

Provides advisory-based sales and relationship management to attract, retain and grow a portfolio of prospect and client relationships and deliver an exceptional client experience. Demonstrates an understanding of and care for the client through proactive delivery of holistic advice and solutions designed to meet the client’s specific financial planning needs. Coordinates and integrated team of subject matter experts to craft and execute creative solutions for the client.

• Develops and executes the business development strategy, sales targets and the sales results for the assigned region.
• Develops internal and external networks and referral sources to grow business in the assigned portfolio / jurisdiction.
• Enhances presence in the marketplace by collaborating with other experts (e.g. internal team, outside attorneys, accountants) to create integrated business development plan.
• Act as the primary Relationship Manager for assigned client relationships
• Leads / assists with creation business proposals or presentations (e.g. relationship plans, financial plans and reviews)
• Leads Annual Client Review with team members to evaluate changing needs, increase communication with client, and implement the client experience.
• Produces client reports that demonstrate the value provided and assesses clients at-risk for retention.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Proactively identifies client needs and concerns to diagnose and facilitate resolution of client issues.
• Introduces subject matter experts to the client.
• Shares wealth solutions expertise and product knowledge across regional team.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Bridges banking, trust and investment disciplines together for client communications when the full relationship exists.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Leads/participates in the design, implementation and management of core business/group processes.
• Develops and manages a business/group program.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Uses an advisory-based financial planning approach to manage opportunities and relationships.
• Supports the achievement of the business plan within the designated territory / region.
• Collaborates effectively with internal stakeholders to build capability and drive business growth.
• Meets high-quality service standards to maximize relationship retention and growth.
• Develops rapport and instills confidence with the client to develop credibility and earn their trust.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
• Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• MBA certification preferred.
• Experience dealing with HNW clients and equivalent knowledge base.
• Certified Financial Planner is preferred.
• Broad knowledge of all facets of wealth management.
• In-depth / expert knowledge of Bank products, services and capabilities.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

Compensation and Benefits:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Address:

Job Family Group:

This is a sales/business development role within Wealth Management. It is not a leadership position.

The Private Wealth Advisor/Director provides advisory-based sales and relationship management to attract, retain and grow a portfolio of prospect and client relationships and deliver an exceptional client experience. Demonstrates an understanding of and care for the client through proactive delivery of holistic advice and solutions designed to meet the client’s specific financial planning needs. Coordinates and integrated team of subject matter experts to craft and execute creative solutions for the client.

• Develops and executes the business development strategy, sales targets and the sales results for the assigned region.
• Develops internal and external networks and referral sources to grow business in the assigned portfolio / jurisdiction.
• Enhances presence in the marketplace by collaborating with other experts (e.g. internal team, outside attorneys, accountants) to create integrated business development plan.
• Act as the primary Relationship Manager for assigned client relationships
• Leads / assists with creation business proposals or presentations (e.g. relationship plans, financial plans and reviews)
• Leads Annual Client Review with team members to evaluate changing needs, increase communication with client, and implement the client experience.
• Produces client reports that demonstrate the value provided and assesses clients at-risk for retention.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Proactively identifies client needs and concerns to diagnose and facilitate resolution of client issues.
• Introduces subject matter experts to the client.
• Shares wealth solutions expertise and product knowledge across regional team.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Bridges banking, trust and investment disciplines together for client communications when the full relationship exists.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Leads/participates in the design, implementation and management of core business/group processes.
• Develops and manages a business/group program.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Uses an advisory-based financial planning approach to manage opportunities and relationships.
• Supports the achievement of the business plan within the designated territory / region.
• Collaborates effectively with internal stakeholders to build capability and drive business growth.
• Meets high-quality service standards to maximize relationship retention and growth.
• Develops rapport and instills confidence with the client to develop credibility and earn their trust.
• Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensures an effectively run function.
• Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• MBA certification preferred.
• Experience dealing with HNW clients and equivalent knowledge base.
• Certified Financial Planner is preferred.
• Broad knowledge of all facets of wealth management.
• In-depth / expert knowledge of Bank products, services and capabilities.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

Compensation and Benefits:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Summary - Director, Strategic Planning 

Essential Functions - Director, Strategic Planning 

• Working closely with System and Division leadership, lead strategic planning and development ensuring alignment with SH strategy. The strategy plan will consider business performance, market competition, researched innovation (both technical and business) and shifting demographics. Bring innovative thinking and ideas to the table for leadership consideration which could include joint ventures, mergers and acquisitions or other creative solutions.

Qualifications - Director, Strategic Planning 

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Job Description

The Division Director, Client Account Management for Language Services skillfully executes consultative client management and growth strategies as they lead, develop, and oversee the management of our client’s language services programs.  Each Division Director will manage 10-15 Client Account Managers and/or National Account Directors, all of whom are individual contributors. The Division Directors drive and execute retention, happiness, and revenue maintenance and ultimately revenue expansion goals and targets for their assigned territory and teams.  This position is tasked with securing contract renewals, ensuring programs meet target goals, and growing customer share with current account.

* Travel is 75% plus

Job Tasks:

• Build and execute upskilling for each member of their teams to review progress to goals, support skill-building opportunities, and strategize toward their achievement of Key Performance Indicators.

• Design and employ relevant tools and strategies to achieve team and company objectives including market sizing, penetration rates, C-Suite engagement at clients to gain additional Language Services products.

• Lead and participate in weekly team meetings and 1:1 meetings to maintain strong communication, and build trust and teamwork among the account management team members.

• Craft and communicate AMN performance management tools PSP - Performance Success Planning, PIP - Performance Improvement Plan, IDP - Individual Development Plan) to measure, evaluate, redirect, and/or develop engaged peak performers.

• Build and supervise account plans with each individual contributor to ensure strong penetration and identify new areas of minutes growth. Implement and inspection progress on account plans at regular intervals with Client Account Managers..

• Cultivate high-trust relationships of shared accountability with other business units and corporate teams through informal interactions that promotes collaboration, share best practices, discuss the progress of team production goals, and design and implement strategies to overcome performance challenges and company staffing brand penetration rates. Teams to include Sales Operations, Legal, Contracting, Client Support, Field Services, etc.

• Act as the escalation point for inquiries, issue resolution or opportunities for growth and expansion that are unable to be completed by direct reports.

• Leverage corporate resources, policies and structure to staff and develop engaged teams in order to achieve strategic and financial goals with the largest return on investment.

• Manage the individual contributor management of delinquent accounts by communicating directly with clients in order to acquire payment or determine when to submit the account to legal for further action.

• Be the funnel point for rate adjustment requests and the corresponding volume increases or margin erosion associated with contracting and pricing.

• Travel with team members to face-to-face client interaction and to meet with existing and potential clients.

• Ensure self and team maintain an expert understanding of company products and services.  

Minimum Education/Certifications:

•  Bachelor’s degree or equivalent experience.

Preferred Education/Certifications:

•   Master’s Degree

Minimum Experience:

• 10+ years of total experience

• At least 6 years’ experience as a quota-carrying Client Manager or similar with accountability for current client revenue growth

• At least 4 years’ experience managing individual contributor Client Account Managers.

• Experience in healthcare and hospital client management strongly preferred.

• Sales Force

• Microsoft Office (Word, Excel, Outlook)

• Workday (HRIS)

Our Core Values

Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate

Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown Insurance has an exciting opportunity available for a Data Analytics Audit Director in one of these 3 locations: Orlando, FL, Daytona Beach, FL, or Tampa, FL.

This individual is responsible for developing and executing a robust risk-based Audit Analytics Program. Responsibilities include the creation of dynamic analytics tools, developing talent to have more analytics capabilities, and will drive efforts to support the audit disciplines of Financial Audit, Insurance Operations Audit, and Team Resources Audit with the goal to deliver value added audit analytics that materially enhance the efficiency and effectiveness of identifying risks, compliance and developing continuous auditing and monitoring of transactions/data.

The Data Analytics Audit Director is a critical player to support the company’s and the Internal Audit department's aspiration of enhancing a strong risk/control assurance function, being consistently sought out for risk/control advisory services, delivering value added data-driven risk/control insights, and positively influencing continuous improvement of the changing risk/control environment. 

WHAT YOU’LL DO:

• Develop and execute a dynamic risk based Audit Analytics Program, that is flexible and adaptable to support the ongoing growth and complexity of the company.   This person will also help develop the analytics skills across a diverse group of individuals within the Audit department
• Drive continuous improvements in the Audit Analytics Program which will include further development and support for implementation and evolution of automated analytic and data visualization tools, dashboards and other analytics/continuous monitoring solutions. These analytics will be used within the business as well as the audit department.
• Lead internal audit projects with a focus on developing and programming analytics and statistical tests to evaluate risks and controls over company activities as identified in the annual Internal Audit plan or supporting investigations.
• Support all Audit disciplines (financial, operational, and team resources) and other compliance audits through the use of data and analytics
• Be an active leader to drive  continuous improvement of Audit approaches, tools and methodologies; maintain compliance with The Institute of Internal Auditors’ Standards for the Professional Practice of Internal Auditing
   

WHAT YOU’LL NEED:

• Bachelor’s Degree required in Accounting, Finance, Data Science, or Management Information Systems
• Relevant experience required which must include 3+ years’ experience with a Large Public Accounting/Consulting Firm (Audit or Advisory Services serving public companies) or 3+ years of industry experience (large Public Company Internal Audit, SOX department, or data analytics/data science team preferred)
• Proven data analytic skills, utilizing metadata to identify potential errors and provide business insights
• Strong problem-solving skills
• Experience in successfully managing multiple concurrent projects
• Experience in effectively working in a large team environment (within the department and on cross-functional teams) to solve multi-faceted business issues
• Strong interpersonal skills; ability to interface and collaborate with key stakeholders and leaders
• Strong communication, negotiation, and presentation skills with stakeholders at all levels of the company both verbal and written formats
• Available to travel approximately 10-20%
• Have or willing to pursue various technical certifications such as CPA, CIA, and/or various insurance designations such as AAI
   

WHAT WE OFFER:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary Time Off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

With Weatherby Healthcare, a division of CHG Healthcare, you can love what you do and make a difference in people's lives. We are experts in providing highly qualified locum tenens physicians, physician assistants, and nurse practitioners to hospitals and healthcare facilities in all 50 states. We are known for our invigorating culture, but what really gets us out of bed in the morning is the fact that our efforts touch the lives of millions of patients every year.

Lead and manage the sales process to create and sustain a high performance team. The Director has full P&L responsibility and will lead a team of sales managers and several specialty sales teams.  

Responsibilities:

• Collaboratively set sales strategies and tactics
• Facilitate regular sales and financial progress meetings with leaders and sales staff
• Work with sales managers to develop and execute ongoing staffing plans inclusive of recruiting, hiring, training, development and measurement strategies and tactics
• Create, implement and measure an operating strategy that is designed to achieve profit goals
• Stay abreast of market conditions and competitive environment impacting the business and translate understanding into sales and marketing strategies
• Facilitate ongoing and regular one-on-one interactions with direct reports, designed to enhance awareness, support and accountability
• Form business relationships that will support growth objectives, externally and internally
• Stay aware of group KPI and develop, execute and measure strategies taking advantage of opportunities
• Conduct weekly/monthly communication meetings focused on performance, opportunities and culture
• Participate in management meetings and provide feedback and suggestions to solve departmental issues
• Contribute and drive the company culture and performance driven mentality
• Create, implement and measure group gross margin initiatives
• Collaboratively establish and maintain group focus on sales metrics
• Formally present financial achievements and projections to Sr. leadership monthly
• Develop and train sales managers

Qualifications:

• Demonstrated effective sales skills, business planning and P&L Analysis
• Able to translate market knowledge into strategies that will growth the group
• Demonstrated ability to develop sales manager leaders
• Minimum of 3+ years-experience in developing sales manager leaders
• Minimum of 5+ experience leading sales people in a diverse environment.  (Preferably service industry)
• 5 + years staffing industry experience

Preferred Skills:

• College level educationExposure to multiple staffing models
• Strong demonstrated understanding of healthcare staffing sales cycles across multiple specialties
• Must have staffing/recruitment experience

In return we offer:

• 401(k) retirement plan with company match

• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.
 

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different? You.
 

The Risk Director-Collections & Loss Mitigation, is a senior management-level position that will oversee a team of risk professionals accountable for (1) Collections Strategy, Analytics and Risk Oversight (2) Loss-Mitigation Strategies, Analytics and Risk oversight (3) Home Equity (HELOC)  Account Management Strategies, Analytics & Risk Oversight (4) Decision sciences in Collections & Loss Mitigation including risk execution og segmentation models, risk scorecards,  related models & decision frameworks covering use cases in front-end collections, contact strategies and loss-mitigation treatment options.

You will work closely with the stakeholders in risk management, policy, independent risk, mortgage-servicing legal & compliance areas supporting both US Personal Banking and Wealth divisions on an expansive set of portfolio objectives to deliver performance aligned with Citi’s risk-appetite framework.

The role requires a strong understanding of the US residential real estate industry, mortgage servicing landscape, supervisory guidelines, applicable regulations, and deep expertise in the domain i.e., collections & loss-mitigation risk management in residential real-estate (mortgage, home-equity). In addition, excellent communication skills are required to engage with, influence and persuade key stakeholders internally, often at a senior level. The role may also require some external communication with regulators and sub-servicer.

The Risk Director is responsible for determining the approach and executing functional strategy in the Collections & Loss Mitigation area and accountable for end to end results pf the area(s) under coverage. Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Typically, a direct report to a senior leader and integral member of the functional leadership team within a country/site location, job family, or line of business.

Responsibilities:

• Manage a team that oversees strategy, analytics, risk execution and oversight for Collections, Loss-Mitigation, HELOC Account Management and Recovery for US residential real estate portfolio.
• Responsible for end-to-end ownership of all aspects of the function’s responsibilities including strategy, analytics, risk execution, and risk oversight in accordance with Citi policy and applicable supervisory or regulatory guidelines.
• Develop and optimize collections strategies (contact, intensity, payment channels) and closely monitor delinquency trends, roll-rates, and performance.
• Develop and manage loss-mitigation strategies (treatment options, policy and decision frameworks) providing appropriate customer assistance for short-long term hardships while optimizing performance.
• Responsible for the development and implementation of line-management, end-of -draw and reset risk mitigation strategies.
• Identify and escalate risk and control issues to controls partners and to the CRO with transparency, in a timely fashion and in adherence to applicable policies and procedures.
• Ensure that governance responsibilities of the CRO are carried out, that appropriate controls are in place and operating effectively to manage performance within applicable benchmarks and within risk-appetite.

• Assess the effectiveness of credit risk controls of assigned area of responsibility. Propose pragmatic solutions to risk and controls issues.
• Drive the execution of remediation & corrective actions plans, regulatory commitments etc. as may be applicable to the area of responsibility.

• Interacts with Audit and Risk Review personnel and with external regulators during their periodic reviews of US RRE portfolio.
• Promotes a strong risk management culture and discipline.
• Manages a team or multiple teams of risk-management professionals. Responsible for hiring, compensation, performance appraisals, staff development, training, etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of strategy and/or risk management experience, ideally with a large bank mortgage portfolio or equivalent consumer credit portfolio management experience at a leading consumer financial institution with knowledge of consumer residential real estate market and regulatory management in the U.S.
• 5+ years of managerial experience including experience as a manager of managers.
• Knowledge and expertise in holistic risk management (identification, measurement, monitoring) risk analytics, risk oversight in addition to collections & loss-mitigation domain experience desired.
• Ability to navigate complex decisions and situations including engagement with various senior stakeholders (CRO, LOB CEOs, senior business representatives and regulators).
• Strong, clear, concise written and verbal communication capabilities. (ex. complex issues in concise executive summaries).
• Experience in leading highly visible, cross line-of- business initiatives across multiple functions. The ability to work with a diverse group of stakeholders to achieve milestones and meet deadlines.
• Demonstrated ability to establish strong relationships with senior stakeholders and partner effectively with peers across functional areas and lines of business.
• Excellent skills with common Microsoft productivity tools including Outlook, Excel, PowerPoint, Word, Visio. Technical capabilities in SAS/Python/SQL considered a plus.
• Tireless work ethic with ability to work well under pressure, with equanimity while managing a high volume of priorities and deliverables.

Education:

• Bachelor’s/University degree
• Master’s degree with business or quantitative focus preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting