Total 227 job vacancies by Visa

To be populated by Early Careers TA in SmartRecruiters.

The Analyst will support partnership management initiatives for some of Visa’s most prominent strategic global partners. You will have the opportunity to develop an all-round perspective of the way Visa works partners across the ecosystem, including global merchants, acquirers, payment gateways and technology partners. Success in the role requires working well with a multitude of cross functional external and internal stakeholders to cultivate partner strategy and to execute on existing/new partnership agreements.

Your responsibilities will include:

• Establish operating model for execution of partnership agreement and reporting of partnership agreement progress to all key stakeholders

• Prepare client pitches, business performance reviews and operational reviews to engage partners and identify mutual areas of growth

• Cultivate relationship with partners and being the primary point of contact to assist partners in resolving operational concerns

• Identify, analyze, and interpret trends and patterns in complex data sets and support the creation of analytic insights about partner performance and help deliver findings from those analyses to external and internal stakeholders

• Develop and execute on partner strategy in Asia Pacific. You will work with the partner management team to execute on commercial deals and identify new ways to bring to life Visa’s product solutions through partnerships

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

Team Summary

Marketing Services is a growing business within Visa and delivers value to clients through a range of services, from advisory to execution to sponsorships.

The Marketing Services Hub team is dedicated to advancing Visa Marketing’s value-added services across AP, working closely with country Client Marketing teams, regional Finance & Hub partners and Global Marketing Services teams. This team is responsible for supporting AP’s Client Marketing teams by sharing best practices, developing training and communications materials, advancing key strategies to drive business growth, and ensuring efficient operating processes. 

This role will focus on Marketing Services service line diversification and business development across AP.   

Director, Marketing Services, AP responsibilities

As the Director, Marketing Services, you will report to the Senior Director and be responsible for the expanding Marketing Services service line use cases & business development. Main responsibilities are

• Lead service line growth strategies through close collaboration with country Client Marketing teams to understand and address client unmet needs
• Operationalize new ‘top-down’ opportunities for country Client Marketing teams, such as Sponsorships or Media platforms, to drive client uptake, including pricing strategy, development of sell-in materials, implementation process, pilot support
• Drive uptake of Marketing Services with Visa’s Commercial and Money Movement Solutions, with B2B clients
• Be champion for Marketing Services RFP and pitch proposal responses including leading Marketing Services pitch narrative with markets, supporting with best-in-class examples from across & outside of region to strengthen Marketing Services propositions
• Be champion for best practices and best-in-class examples of our engagements across the region and across the network, connecting with counterparts from other regions for learnings and collaboration
• Work closely with Global Marketing Services teams for cross-regional learnings for AP application
• Partner closely with Visa internal teams, such as VMS and VCA, to drive collaboration opportunities

Team Summary

The Asia Pacific regional communications team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. Within this team, the external communication team focuses on communication programs to support the region’s leaders and prominent business functions including Products and Solutions, Innovation, Commercial Money Movement Solutions and Merchant Sales and Acquiring. We work across external, client and employee communication activities to promote Visa’s products and solutions, our work with fintech and big tech partners and Visa’s ongoing strategy to extend our payments network into new areas of opportunity. In close partnership with the business functions, our team defines the company’s positions in the region on industry innovations and delivers corresponding thought leadership content.

What a Senior Manager, Corporate Communications does at Visa:

In this role, you will work with the AP leadership team and key functions including Products and Solutions, Innovation, Digital Partnerships, Merchant Sales and Acquiring. You will conceptualise and deliver communication programs that drive business results for Visa’s critical growth pillars.  You will oversee aspects of regional thought leadership communications including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communications lead for a range of areas that are central to Visa’s growth. You will manage the communications needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s largest and most high-profile functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, breaking down internal silos and coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Why this is important to Visa

In this role, you will be a member of a high-performing team charged with all aspects of corporate communications for critical business functions in Asia Pacific – areas that are focused on maintaining Visa’s leadership in innovative products and solutions and merchant engagement in an increasingly complex operating environment. As the Visa network evolves beyond plastic cards into a network of networks that can facilitate money movement to anyone, anywhere, it is essential to our long-term success that we communicate this evolution to all our constituents and define Visa as a purpose-driven payments technology company that enables individuals, businesses, and economies to thrive.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll be responsible for owning corporate communications in the following business areas:

• Products and Solutions
• Big tech and fintech partnerships, including all fintech engagement programs and overseeing partner communications activities
• Merchant Sales and Acquiring
• Contactless/tap to pay

You’ll also contribute to communication programs across the broader business areas that the regional AP comms team is responsible for: 

• All Products and Solutions, including eCommerce, tokenisation, loyalty, instalments, credit/debit/prepaid, tap to phone, data solutions, digital wallets and new product development.
• Innovations shaping the payments landscape, such as digital currency and data. This includes close partnership with and communication programs for the Singapore Innovation Center.
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communications (leading development of client-facing thought leadership collateral, supporting major client events) and employee communications (working closely with the Employee Communications team to promote product and merchant priorities on internal channels and at the annual regional market kick-off.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the United States.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a dynamic and experienced Content Strategy and Communications Senior Manager to support our Visa Consulting and Analytics (VCA) business. This individual should have the right mix of digital content development, design, communications and knowledge/project management skills to develop and drive business content, strategy and operations in support of Visa’s Advisory business, one of Visa’s critical Value Added Services.

Part of the Asia Pacific (AP) Communications team and working in close collaboration with the VCA business, this individual will develop storytelling narratives and lead regional content development that enhance Visa’s Advisory reputation with our clients and stakeholders, such as financial institutions, merchants, and fintechs, through a multitude of digital channels.

This individual will be dedicated to supporting the Visa Consulting & Analytics (VCA) Asia Pacific team. This individual’s remit will include building Visa Advisory’s industry leadership across AP, developing Visa Advisory specific storytelling across owned and digital channels, working in close partnership with the broader VCA team and all internal Visa stakeholders, by mining for impactful content and stories.

Additionally, this role involves managing internal communications and employee engagement for the VCA team where responsibilities include developing regular newsletters, internal memos, managing regional townhalls, and support for webinars and client events, as well as organizing onboarding and training for new joiners, and any other communications related activities for the VCA AP team.

The ideal candidate is a dynamic, well-rounded team player with a digital-first approach to communications and with good business acumen. They should be versatile across various communication disciplines with a focus on content development, design and asset development, content marketing, campaign design, program management.  

Roles and Responsibilities:

• Develop and execute a robust pipeline of content and stories to build VCA's brand equity both internally and externally across Asia Pacific
• Business storytelling, content and asset development, including writing and editing thought leadership pieces for Visa’s clients and other external audiences (this includes articles, reports, whitepapers, case studies, videos, graphics and social media assets), as well as internal memos, newsletters and internal VCA sites.
• Create content promotion plans to drive awareness and engagement through various internal and external channels in Visa, including visa.com and Visa’s social and digital channels; develop compelling VCA narratives and tailor messages for specific channels and audiences, working in close partnership with our Marketing and Communications teams.
• Content marketing and support for webinars and client events, including designing, managing and measuring email outreach campaigns to internal and external audiences for the VCA team.
• Lead and manage internal communication and engagement, such as monthly newsletters, internal memos, functional townhalls and other updates for the VCA AP team.
• Strengthen Visa Consulting & Analytics employee value proposition and positioning to attract talent in the AP market, including developing collateral and getting involved in communications related to recruitment events, culture, training and onboarding for the VCA employee community.
• Program management, including measuring and tracking results and progress for communications and business objectives.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.  

The Lead Network Cloud Engineer will be responsible for designing and implementing deployments that span Visa’s private data center and public cloud environments with an emphasis on infrastructure as code network connectivity enablement for Visa’s Amazon Web Services, Google Cloud and Microsoft Azure public cloud presence.

We are looking for a hands-on individual with extensive knowledge in networking, automation, and infrastructure as code technology including knowledge of applicable public cloud processes, methodologies, standards, products, and frameworks. The ideal candidate would assist in the definition of the architecture, capturing functional requirements, preparing estimates, and developing technical solutions for Visa’s foundational cloud services.

This role offers the opportunity to combine architecture definition with hands-on development work as part of providing guidance to project teams on design and deployment related activities.

The successful candidate will work with Operations and Infrastructure, Cybersecurity and Product Development teams to define network solutions for hybrid cloud deployment solutions that will enable the use of Hybrid cloud infrastructure to meet the challenges of technology, regulatory, security, and competitive conditions.  The Cloud Network Engineer is a technologist with demonstrated experience and interest in networking, public cloud, workload migration from private to public cloud, cloud native design and application transformation/modernization.  The candidate should have a positive attitude and excellent communication skills to effectively share your knowledge. 

This position reports to the Senior Director, Network Engineering and is a key role within Visa’s O&I Network Engineering organization.

Key Responsibilities

The Lead Network Cloud Engineer provides senior technical leadership in several network engineering areas of expertise and is responsible for developing and executing new initiatives to drive growth, reduce cost, increase reliability and increase global synergy for Visa’s networks. (S)/He will collaborate with other functional and technology leaders to define and execute business priorities.

Key responsibilities for the role include senior technology leadership in network engineering, network automation and public cloud environments.

• Contribute to the network architecture strategy for Visa’s Private/Hybrid/Public Cloud adoption including long-term network architecture scenarios in collaboration with stakeholders, partners, and customers.
• Collaborate with Cloud, Systems, and Cyber Security Architects to assist in driving our public cloud strategy and standards. 
• Architect, design, and deliver innovative solutions to enable public cloud connectivity with Private DCs. 
• Develop standard automation templates for deployment of public cloud infrastructure and platform components. 
• Use cloud-native approaches for solutions based on business goals, objectives, and requirements, while understanding integration with legacy solutions. 
• Design security into all projects and processes for design, implementation, and operational stages. 
• Design solutions that are secure, scalable, repeatable, and highly available while efficient. 
• Provide knowledge transfer to engineering and operations teams on architecture, design, and delivery of public cloud solutions. 
• Actively participate in communities/forums/guilds on Cloud computing. 
• Drive software development for Visa’s Infrastructure as Code (IAC) efforts across Private/Hybrid/Multi Cloud environments.
• Influence enterprise technology selection and define High Level Design documentation for key technology initiatives.
• Collaborate with network architecture, cyber security, and operations teams. Making recommendations on next-generation capabilities to support new business opportunities.
• Drive coordination, consensus, and execution to mitigate cyber risk issues and emerging threats in such a dynamic environment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Expertly manage a portfolio of accounts, developing relationships, managing stakeholders, and identifying advocates
• Coordinate a swift and smooth onboarding, implementation, and go-live experience for new customers in collaboration with New Business Sales and Solutions
• Identify/track adoption and growth opportunities within existing clients
• Organise monthly/quarterly reviews with customers to minimise friction and churn risk
• Work with Account Managers to identify upsell and renewal opportunities
• Identifying and leading strategic initiatives within the team to improve ways of working, training, customer escalations and revenue execution
• Cross functional collaboration within the organization to continually enhance and improve communication, processes, and product positioning
• Represent the customer internally as a stakeholder for the product, marketing, and other internal teams in order to ensure customers are always central to what we do
• Anticipate customer requirements and challenges, work towards a (re)solution by acting on data-driven insights and strategic knowledge
• Help identify patterns for success and best practices within a portfolio, to improve processes and prioritise activities

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Team Summary

We are seeking a passionate, collaborative, and strategic Inclusion & Diversity (I&D) Manager who wants to make a sustainable impact in our talent and business strategy. You will support the Head of I&D and work with a variety of internal and external partners, including business leaders, HR partners, I&D champions, ERG Leaders, and Corporate Communications, to deliver tangible I&D results. You will influence the uptake and implementation of data-driven solutions that drive improvement in I&D and have a direct impact on the way we recruit, develop, retain, and engage all our employees.

If you enjoy strategic planning, influencing, and delivering transformative change, please get in touch today:

What an I&D Manager does at Visa:

• Lead and implement components of the I&D strategy in partnership with the regional I&D Director.
• Inspire and motivate colleagues across the AP region to be active advocates and champions for I&D.
• Collaborate with talent acquisition, talent management, people business partnering, and regional leadership to build inclusive practices across the organization and employee lifecycle.
• Identify and address systemic biases in existing policies, processes, and systems, working with the wider People team.
• Partner with Visa University to ensure I&D training and content are fit for purpose and facilitate sessions where appropriate.
• Promote I&D learning and development across Visa in AP.
• Support the growth and development of regional employee networks.
• Manage the annual ERG planning process and monthly connects with ERG leads.
• Bridge gaps between ERG activities and business initiatives.
• Consult and advise on ERG campaigns and initiatives to ensure alignment with the I&D and business strategy.
• Provide strategic advice to functions to build diverse and inclusive teams.
• Leverage data and metrics to inform our approach, communicate priorities, and measure progress.
• Manage vendor contracts and payments process for I&D.

Why this is important to Visa

Universal acceptance for everyone, everywhere is at the heart of our company. We promote diversity of thought, culture and background that connects the entire Visa family.

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are partners to Visa’s clients, providing expertise to support and successfully grow their business.

The role of the Client Services Digital Partnerships (CSDP) team is to drive the successful onboarding of fintech and non-FI client opportunities, and account manage specific regional/global clients. In partnership with the respective business account leads across AP and globally, the team will account manage and support the clients’ growth plans in AP. In addition, the team provides onboarding program management support to client opportunities new to Visa.

What a CSDP Senior Consultant does at Visa:

The CSDP Client Success Manager (CSM) will lead the overall operational relationships with Visa’s key global and regional Digital Partners in Asia Pacific. The Sr Consultant role will work closely with the respective business leads to strengthen relationships, enable new capabilities, manage the geographic and product expansion of the clients, optimise performance, drive Visa’s business agenda, and act as the overall client advocate.

The expectations of this role include the following and is not limited to:

• AP Client Services relationship lead for key global and regional digital clients.
• Develop and deliver operational account plans & delivery roadmaps supporting key client objectives and Visa initiatives
• Work with Client Services and business counterparts in AP and other regions to ensure seamless support of global fintech and non-FI clients.
• Deliver the clients’ growth and expansion plans with accountability for delivery that meets the expectations of the client and Visa’s business objectives.
• Proactively collaborate across functions and geographies including teams such as Digital Partnerships, Product, Risk, Account leads, Treasury, and Client Services to deliver the clients’ requirements and key initiatives  
• Prepare and deliver operational reviews, quarterly and annual business reviews with effective and consultative support aligned to business objectives.
• Manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans
• Align and set direction with Visa’s client teams, ensuring synergy through effective communication and a holistic approach to client management in AP and globally.
• Deliver Visa’s operational and strategic initiatives to clients such as enabling new business initiatives, products and solutions, onboarding new clients, delivering Business Enhancements and educating on tools and services
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction
• Improve performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Pursue revenue generating opportunities with our clients including delivering value added services
• Accountable for operational client satisfaction.
• Provide an advanced level of technical consultation on systems, services & changes to clients
• Deliver effective event/incident management, coordinating business and client responses to processing incidents impacting clients, managing through to resolution, and root cause analysis.

Why this is important to Visa

Client Success Management is a critical function in Visa. We are the subject-matter-experts to deliver best-in-class client services from an operational perspective. As these digital partners expand, it is critical that Visa provide effective and agile support that allows the clients to succeed. This role will also provide the opportunity for you to be Visa’s advocate as well as the voice of the clients.

Visa Corporate IT has embarked on a major transformation journey. We are transforming ourselves into a true engineering organization where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing world class operational support to our end users. This change is geared towards rethinking how we provide engineering support for

the services we're responsible for. As a member of the End User Technology team, this position is responsible for providing our end users best possible solution in Office 365 and Azure technologies. The successful candidate will work with a dynamic and evolving global team that is driving the charge to ensure that Visa is not only the best way to pay but also the best place to work with state-of-the-art end user technology and solutions.

Scope:

Reporting to the Head of Corporate Cloud Engineering, this 3rd level Corporate IT Engineering role is based in Singapore. The candidate will ensure an excellent customer experience with Office 365 and Azure technologies, train the 2nd level Operations team, and handle escalations. Proficiency in Microsoft O365, Windows clients and servers, mobile endpoints, Intune, AD FS, AAD Connect (Entra ID), SSO, Federation, and MCAS configuration is required.

Primary Responsibilities include:

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Execute Engineering and 3rd level support for Office 365, including Azure, Conditional Access, Intune, and Entra ID (Azure Active Directory).

• Administrate O365, Hybrid deployment, AD FS, WAPs, and Azure Application Proxies.

• Draft and maintain engineering blueprints and architectural documents.

• Collaborate with Cybersecurity Organization to ensure deployed solutions comply with Visa Security Requirements, supply technical assistance for the investigation and analysis of security alerts, and uphold system security.

• Offer technical support to Operations, Engineering team members, and end users to guarantee prompt problem resolution.

• Coordinate and communicate with all relevant departments, immediately inform appropriate parties of any issues impacting operational efficiency, such as outages, service disruptions, or frequent customer complaints.

• Engage with customers to gather necessary details or communications designs.

• Support internal customers professionally and with a service-oriented approach during M&A activity, new deployments, or service-related configurations.

• Aid other team members in completing assignments to meet goals, deadlines, and OKRs.

• Develop and document policies, procedures, and related training materials for systems administration and operations teams.

• Oversee security assessments and vulnerability management portfolio for Cloud Infrastructure.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As the lead for our core program based in Singapore for AP region you will be the product and business lead responsible for building out corporate T&E strategy for our issuers including forming and launching initiatives, offering product capabilities, as well as engaging in key partners including TMCs, travel enablers that support corporate travel requirements.  You will work in close collaboration with our market teams and business development teams to drive overall issuer goals in commercial.

This is a unique opportunity to be part of a new team within Visa in AP, managing one of the company’s most important strategic product initiative globally. This role will report to Head of Large and Mid-Market segment in AP as well as secondarily, to the Global B2B Travel team.

Key responsibilities will include

• You will own and drive our Corporate Travel and Entertainment segment strategy in Asia Pacific across variety of issuers
• The role will require you to collaborate with key partners both internal and external in executing Visa’s strategy while meeting Issuers and corporates needs in the T&E user journey
• Drive product development, enhancements of CVPs, introduction of VCS Services to meet corporate needs.
• Provide best practices guidelines for corporates and government to benchmark their current program and evaluate recommendations for future growth plans. 
• You will work collaboratively with the client deal teams working on selling strategies, executing, optimising portfolio as well as commercial arrangements.
• As such, you will work with market teams to develop and execute sales pipeline in Corporate T&E Programs in the region, introducing new B2B products and services as appropriate.
• As the voice of the market clients, you will need to provide feedback, develop product plans and collaborate with global LMM Core product teams to prioritize and maintain product roadmap to drive future growth. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.