Trade Counter Assistant
£26,000 - £27,000 + company pension & annual bonus
Cardiff
Are you passionate about customer care and providing a great service? Do you enjoy a customer facing element to you role?
We are currently recruiting for a Trade Counter Assistant to join a leading company with a great reputation and over 50 years experience in providing quality products to the construction industry in Cardiff.
This is a great opportunity to join as a Trade Counter Assistant as the company continue to thrive and this role will come with excellent ongoing training and the opportunity to progress as your experience grows.
As Trade Counter Assistant you will:
- Assist customers in fulfilling their needs both physically at the trade counter, or virtually via our website, utilising both phone and email
- Build relationships with customers through excellent customer service, understanding requirements and ensuring that the correct products are selected; as a result, securing on-going business.
- Raise invoices, process orders and take payments in a timely manner
- Maximise every opportunity to increase revenue and customer satisfaction
- Keep the trade counter/showroom tidy and re-stocked at all times
- Help with additional duties such as re-stocking parts of the warehouse and helping with organising deliveries to the branch, checking items in and ensuring they are both correct and in good condition, highlighting and raising any issues immediately
- Complete any or all administration duties as requested
Skills, Knowledge and Experience required:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Word, Excel and Outlook is required.
- Excellent customer service and customer facing skills to work alongside customers on and off site.
What you will get in return:
- A competitive salary (£26,000-27,000 subject to experience);
- A contributory pension scheme;
- 28 days holiday (including bank holidays);
- An annual bonus based on branch performance
Now is a great time to join this company as a Trade Counter Assistant. The company in question is going from strength to strength and you will benefit from excellent ongoing trading, a great working environment and realistic prospects for progression.
For immediate consideration, please forward your CV to Alex art Vibe Recruit today.
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
