Total 157 job vacancies by Veterans Health Administration

Duties include but not limited to:

• Distributes and balances the workload among employees in accordance with established workflow or job specialization and assures timely accomplishment of assigned workload.
• Monitors working conditions.
• Resolves simple, informal complaints of employees and refers others to supervisor.
• Maintains stock at primary and secondary inventory locations for all clinical and administrative services.
• Performs daily inventory of primary and secondary inventory points using bar coding equipment on a predetermined schedule that will allow for timely replenishment orders. Resolves differences between records and physical count of stock.
• Receives supplies and material into the VA Health Care System and supported catchment area.

Major duties and responsibilities will include:

• Performing maintenance, preventative maintenance, installation, and repair of a variety of locking and latching devices, door closures, battery operated alarms, and miscellaneous door, window and cabinetry hardware;
• Performing master keying, pinning, re-keying, and changing mechanical locking devices, i.e. removable core, interchangeable core, key in knob, key in lever, cylindrical and mortise locks and deadbolts;
• Maintaining master key records and generating master key systems for each type of locking encountered;
• Servicing and changing combinations on safes and vaults;
• Maintaining security and locks for narcotic storage and medication storage;
• Installing and maintaining window and door lock mechanisms;
• Inspecting, repairing, and installing all types and functions of locks throughout the medical center including doors, decks, lockers, cabinets, hinges and sliding doors, padlocks, electric panel locks and safety locks, tubular cylindrical, combination, on emergency basis in as much as all locks must be in good repair in the medical center;
• Removing foreign objects from locks, such as matches, chewing gum, etc.
• Picking or otherwise defeating or bypassing locks when keys are lost or lock is inoperable, improvising and applying neutralization techniques that don't damage the locking devices and security containers or doors during lockout situations;
• Determining the application for installing and maintaining electronic locks and keying devices;
• Programming electronic locks to function within the parameters of the application, using lock specific hardware and software;
• Troubleshooting and repairing electronic locks and keying devices using electronic test and repair equipment;
• Determining, installing, and maintaining the correct door closer for a door size, weight, swing and operation;
• Troubleshooting and repairing or overhauling various types of door closures;
• Performing related duties as required.

Total Rewards: Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Duties include, but not limited to:

Provide individualized massage therapy treatment
Utilizes standard patient evaluation procedures to formulate a treatment plan.
Incorporates various massage therapy and bodywork techniques taught within their professional education.
Provides Advanced massage therapy services of greater complexity applied to specialty populations in various clinical/environmental settings with limited supervision and coordinates follow up care as indicated.

Provide massage therapy instruction, education and training
Provides massage therapy instruction for self-care to patient and family as determined appropriate.
Educates patients on healthy lifestyle including hydration, basic nutrition, stretching, exercise, mind-body techniques, sleep habits, stress management and other matters related to massage therapy care.

Complete clinical notes in electronic health record system
Documents and codes information related to patient care in the VA's electronic health care record on a timely basis following established polices.
Makes sure consent is completed prior to treatment in accordance with local requirements.

Maintain trainings and attends required meetings
Maintains up-to-date with VHA and professional trainings.
Attends required professional meetings.

Research and quality improvement
Participates in research and quality improvement activities related to massage therapy.
Uses various communication techniques to encourage and educate individuals and groups to enhance massage therapy outcomes.

Administration
Reviews patient referrals to screen for appropriateness of care and direct Veterans to other services when necessary
Subject matter expert o massage therapy and related body work services and will provide guidance when requested regarding purchased care.

Work Schedule: Monday - Friday, 7:30am - 4:00pm
Recruitment/Relocation Incentive: Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 55548F
Permanent Change of Station (PCS): Not Authorized

Total Rewards: Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pdf

The Columbia VA Health Care System is currently recruiting for the position of a Rotational Pharmacy Technician. Pharmacy Technicians at this grade level can work autonomously, using independent judgement to perform a full range of duties. The technician will assist in both outpatient and inpatient Pharmacy areas. Inpatient functions include packaging unit dose medications utilizing unit dose packaging machine, replenishing stock in automated dispensing machines, conducting routine ward inspections, preparing intravenous admixtures, and delivering medications to inpatient wards and outpatient clinics. Outpatient functions include filling and labeling medications for verification by a pharmacist, assisting patients at the pharmacy pick-up window, cleaning and refilling the outpatient automated dispensing machines, and preparing outpatient-controlled substances in accordance with facility policy for pharmacist verification. The incumbent performs all duties under the supervision of a pharmacist and is expected to acquire and maintain a high degree of accurate productivity and performance. The technician assigned to this role will be assigned to all areas, duties, and tours to cover all technical work assignments in the pharmacy, and other duties assigned by management.

Major duties include, but are not limited to:

• Accurately interpret, fills, and prepares prescriptions with appropriate medications and or medical supplies for pharmacist verification.
• Appropriately restocks controlled substances items in automated secured cabinets (i.e., Pyxis) in pharmacy or throughout medical center, as assigned.
• Assures drugs and supplies are appropriately stored and secured according to USP and VA guidelines, including the storage of high-risk, look a-like sound alike, hazardous, controlled substances, corrosive chemical, flammable liquids, and refrigerated items.
• Utilizes automation dispensing equipment available to the pharmacy staff following all safety and QA procedures. Reports automation malfunctions timely to the supervisor as appropriate.
• Compounds and/or reconstitutes oral or external medications (non-sterile).
• Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution. Identifies basic therapeutic problems, such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention.
• Assists in training and orientation of new staff technicians, interns, and students. Assumes an active role in the overall pharmacy-training program consisting of students, externs, interns, etc.
• Ensures that proper handoff occurs when receiving or delivering controlled substances, assuring that at all times these medications are never left unsecured.
• Complies with all laws, regulations, directives, policies, and procedures applying to the dispensing, storage, transfer, inventory, and accountability of controlled substances.
• Assists inspectors with the inventory and accountability inspections.
• Receives and responds to all telephone inquiries from patients/family members regarding any issue related to prescription availability.

Chairside Assisting
Set up operatory for planned dental procedure and cleans dental operatory for timely turnover. Anticipates dentist needs passing instruments safely, accurately, and efficiently. Keeps operative field clear of debris and retracts oral tissues effectively and comfortably. Prepares dental medicaments and impression materials per manufacturer's instructions. Accomplishes all intra-operative procedures within standard infection control protocols. Assists in routine general dental procedures using concepts of four-handed dentistry. Assists in specialized dental procedures, such as oral surgery, endodontics, periodontics, prosthodontics, implant placement and restoration. Maintains dental equipment per manufacturer instructions and dental service standards.

Dental Imaging
Captures both standard and specialty dental imaging (ie. Cone beam) in digital format. Modifies settings to achieve the images as requested by provider. Images are characterized by diagnostic quality and accurately oriented. Dental imaging safety techniques are utilized, and retakes are minimized. Imaging requests are accomplished with the desired time frame.
Infection Control and Equipment Sterilization

Demonstrates proper infection control procedures in setting up and cleaning operatories. Disinfects all dental equipment per manufacturer instructions. Properly prepares instruments for transfer to SPS for sterilization. Follows all Standard Operating Procedures and Policy on Reusable Medical Equipment. Communicates with SPS to ensure availability of instruments so that clinical care is not delayed. Follows policy adorning all proper procedural Personal Protective Equipment.

Clerical Functions
Assists in filling gaps in doctor's schedule due to late cancellations and failed appointments. Initiates computerized progress note and electronic patient consent forms. Assists dentist in charting findings and treatment plans in patient electronic medical records.

Employee Education
Complies with Employee Education requirements. Completes mandatory annual safety training sessions.
Dental Laboratory Functions.

Pours impressions and prepares study models. Makes final denture impression trays. Fabricates athletic mouth guards and bleaching trays. Performs other dental laboratory functions as time and skill levels allow.

Direct Patient Care
Capture pre-treatment patient vital signs and monitor condition during treatment and recovery. Applications of topical anesthetics and topical fluorides. Takes impressions for diagnostics casts and preliminary impressions for prosthetic fabrication. Cleans removable prosthesis removing stain and soft debris.

Provides patient preventative educations and oral hygiene instruction. Provides post-operative instructions and other appropriate patient education.


Work Schedule: Monday - Friday, 8:00am-4:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 21N41-A

You will render expert contract pre-award and post award expertise to all administrative and clinical services within the medical center and supported catchment area. Duties include, but may not be limited to the following:

• Develops procedures, policies, and supporting artifacts to ensure procurement activities are consistent with Federal Acquisition Regulations (FAR), VA Acquisitions Regulations (VAAR) and other federal procurement laws and regulations;
• Conducts analyses and recommends courses of actions to ensure that vision clinical and administrative service requirements have addressed considerations such as construction, budgeting, supporting manpower and other factors;
• Provides training to the facility Contracting Officers on procurement policies and new processes and procedures related to procurement;
• Establishes, expedites and reviews consolidation of all procurement packages including unique, emergent and complex requirements to meet timely and technical needs of assigned acquisitions;
• Develops and conducts presentations/recommendations to leadership and other stakeholders to explain regulations and procedures;
• Negotiates performance requirements among multiple sites and service lines in order to obtain agreement, standardize enterprise equipment, supply and/or service requirements in support of strategic acquisition plans;
• Establishes and maintains controls to ensure that contracts are executed in accordance with terms;
• Advises on all phases of negotiation with the contract specialist/contracting officer for contract modifications, change orders, supplemental agreements and delivery order processes including requirements, definition, justification and approval for service contract extension, method of contracting, evaluation of proposals and all phases of contract administration; and
• Monitors quality assurance surveillance plans to ensure that contracted services meet the expectations and needs of the facility.

Located in historic downtown Charleston, SC, the Ralph H. Johnson VA Medical Center is a tertiary care teaching hospital providing the highest-level quality for more than 75,000 Veterans along the South Carolina and Georgia coast. The Ralph H. Johnson VA is rated is the second fastest growing VA in the U.S. for percentage patient growth. The Charleston VA is rated highly in terms of quality, efficiency and the VA's Strategic Analytics for Improvement and Learning Value (SAIL) model. The 152-bed hospital includes six outpatient clinics, women's health, and the full range of inpatient and outpatient care including Medical and Surgical Intensive Care. The VAMC provides more than 934,000 outpatient visits and approximately 4,300 inpatient stays annually.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment/Relocation Incentive (Sign-on Bonus): Not approved
Education Debt Reduction Program (Student Loan Repayment): This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more
EDRP Authorized: Contact VHAV07EDRPFACCo@va.gov, the EDRP Coordinator for questions/assistance.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 3 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract
Financial Disclosure Report: Not required

Functions include, but are not limited to the following:

The employee will provide comprehensive clinical services to Veterans within the CBOC setting. The preferred candidate will be well trained in all aspects of noninvasive ambulatory cardiology including outpatient consultation, clinical management, and diagnostic evaluation. The Cardiologist will be under the service of Medicine and Cardiology at the VA Medical Center in Charleston, SC, and will have access to supportive comprehensive cardiovascular services including interventional cardiology, cardiac electrophysiology, and cardiac surgery offered there. Additionally the incumbent will:

• Effectively identifies, evaluates, and addresses cardiac diseases, prevention, and health promotion issues of the Veteran population.
• Works in an independent and interdependent relationship with members of the medical staff, which allows for consultation, collaboration, or referral.
• Responsible for the diagnosis and treatment of acute, chronic, and long-term cardiac healthcare issues.
• Recognizes abnormalities and provides services and treatment as directed by protocols and makes referrals to other disciplines and services as indicated.
• Educates patients about preventative care, medical issues, and use of prescribed medical treatments to enhance awareness of health issues and relevant services.
• Fulfills continuing education, licensure and or Certification requirements to maintain required qualifications.
• Interpret diagnostic tests such as electrocardiograms, ambulatory rhythm monitors, stress tests, echocardiograms, etc.
• Answer phone and E-consult cardiology requests from Ralph H. Johnson VA Medical Center.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Nursing Assistant - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Nursing-Assistant-Career-Flyer.pdf

VA Nursing Assistants perform care as delegated by a Registered Nurse. Nursing Assistants will assist medical personnel in the care and treatment of patients, including direct patient care. They perform a wide variety of duties aimed at increasing the comfort and mental health of the patient. They perform patient care and take measures to address the patient's bio-psychosocial needs, personal hygiene, physical comfort, nutrition, hydration, and safety. They will encourage patients with self-care and promote independence, while reporting to the Registered Nurse.

Duties include, but are not limited to:

• Provides direct care for complex veterans.
• Makes observations of subtle changes in resident's condition, i.e. behavior shifts, mood, skin coloring, appetite, etc. and takes action accordingly within the NA's assigned role.
• Documents care given, observations and responses on appropriate tools or forms.
• Responds appropriately to subtle patient changes by contacting the appropriate nursing personnel.
• Monitor and documents patient intake and output reports deviations timely and accurately.
• Performs nursing procedures within scope of practice and according to policies and standard procedures to care for the veteran for such procedures but not limited to: care simple dressing, application of braces and prosthetic devices.
• Performing and documenting prescribed medical treatment and interventions for patients, such as diabetic urine testing and blood testing, simple dressing changes.
• Works on small group activities with veterans/residents according to the patients/resident treatment plan.
• Recognizes the residents' autonomy and promotes independence by means of respect, limit setting and individualized treatment.
• Actively participates in Treatment Planning Meetings.
• Utilizes equipment to promote the veteran self-care, such as; lift equipment, hydro sound tubs, and veteran/resident wandering system.
• Verbally provides patient information to the treatment team for inclusion in the veteran/residents' plan of care, participates in treatment team meetings for resident care planning.
• Enters information about the residents' condition in the chart, utilizing appropriate formats.
• Participates in maintaining a clean, safe environment for the patient/resident.
• Removes defective equipment, reports hazards, observes safety regulations, contributes to infection control, and utilizes proper aseptic technique in performance of duties.
• Manages distributed patient behavior and by appropriately intervenes and request assistant from other health care members.
• Appropriately initiates basic life support, takes actions appropriate action.
• Other duties as assigned.

The Registered Nurse - Nurse Recruiter is responsible for providing proficient, evidence-based practices in relation to recruitment and retention for the medical center and CBOC's. The Nurse Recruiter serves as the key member in delivering and improving the processes of recruitment, onboarding, and retention of Registered Nurses, Practical Nurses, and Nursing Assistants. The Incumbent will use nursing practice, clinical knowledge, and data to assess, plan, coordinate, implement and evaluate recruitment and retention efforts of nursing staff.

The Nurse Recruiter must identify highly qualified talent for their facilities who aligns with the mission of caring for Veterans by utilizing clinical knowledge, skills, and abilities to personalize the experience for the candidate, improve the recruitment and retention experience for all stakeholders' and deliver compassionate nurses ready to provide care.

Job Duties Include but are not limited to:

• Seek to develop strategic partnership with internal(facility leadership, current nursing staff, HR) and external (colleges, universities, associations) stakeholders to garner an applicable pipeline of candidates.
• Utilizes clinical practice to assess the knowledge and experience of the candidate to assure they are in alignment with the outlined job requirements.
• Possess knowledge and experience of the candidate requirements and will clarify information to ensure a best fit for the candidate and the organization.
• Utilize the nursing process to continually improve the nursing candidate's onboarding experience to ensure candidate's clinical experience and expertise aligns with the agency's mission.
• Analyze recruitment and retention data to assist the facility with development of nursing workforce strategies and initiatives.
• Proactively work with the Nurse Managers to develop retention strategies, fostering a safe and supportive environment conducive to the professional development of healthcare professionals.
• Function as a collaborator in assisting the improvement processes, programs, resources, and services related to recruitment and retention.
• Maintain databases, prepares, reports, and works collaboratively with others to assess variances and project needs.
• Work collaboratively with nursing administration, leadership, and Human Resources Management Service to meet resource needs.
• Utilize guidance in developing recommendations for systems and/or resource changes that will serve to improve the workforce and resource utilization.

Duties include, but may not be limited to the following:

• Lifecycle Management: Responsible for the lifecycle management of non-expendable assets; conducts short, mid and long-term advanced planning; analyzes data; supports customers and acquisition personnel in developing requirements, utilizing mandatory sources and standardization sources; and corresponds with procurement officials and other stakeholders to resolve issues
• Inventory Management and Control: Responsible for the management and control of NX equipment assets; serves as the point of contact for the coordination of material support and resolution of logistic problems; conducts forecasting and quantitative analysis; conducts spot checks; and complies with special requirements for firearms, ammunition and sensitive equipment
• Performs other related duties as assigned.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Appraised Value Offer (AVO): Not Authorized
Education Debt Reduction Program (Student Loan Repayment): Authorized Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VHA.ELRSProgramSupport@va.gov, the EDRP Coordinator for questions/assistance

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

This is an open continuous announcement. First consideration will be given to all who apply by December 02, 2024. If a selection is not made, applications will be reviewed as received. Please note, the announcement may close earlier than the currently posted closing date.

The Memory Disorder physician will be part of an interdisciplinary team of health care providers, caring for Veterans with dementia. The physician will be assigned to the Neurology Service and will see patients at the North Charleston and Charleston Neurology outpatient clinic. This involves outpatient neurologic consultations, review of screening results completed by the Neuropsychologists and development of treatment plans and future care for veterans. The Should the Memory Disorder physician will collaborate with other cognitive specialists from neurology, geriatrics, geriatric psychiatry, and social work services in the interdisciplinary management of dementia patients. Anti-amyloid infusion therapy and Amyloid Pet Scans are available to the physician at this facility. Suitable candidates will be offered up to 50% of unassigned clinical time for research purposes. This research will be conducted under the umbrella of the state-of-the-art VA Brain Health Center and National Coordinating Center for Research on Alzheimer's Disease and Related Dementias. Should the Memory Disorders physician have a need to refer patients to a subspecialist, these patients can be sent to the Charleston VA neurology clinic for consultations in the fields of epilepsy, headaches, movement disorders, neuromuscular medicine and , MS, and dementia. Charleston VA Neurology Service also has EEG/EMG testing, neurology inpatient service and an epilepsy monitoring unit and is partnering with the academic affiliate, Medical University of South Carolina, on educating medical students, residents and fellows. available. The interaction between the North Charleston Memory Disorder neurologist and the Charleston VA subspecialists will be of collaborative and interactive nature outpatient care and services.


Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. (Subject to change based on agency needs).

The Sioux Falls VA Health Care System is part of VA Midwest Healthcare System (VISN 23). We pride ourselves on the quality of care we provide. VA offers an incomparable benefits package. No state income tax. A teaching hospital that provides a full range of patient care service, with state-of-the-art technology as well as education and research. Comprehensive health care is provided through primary care, tertiary care, and long-term care in the areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, and transitional care. You can be part of that team, helping our Veterans receive the top-quality care they deserve.

The housekeeping aids who maintain VA facilities for Veterans and their families are essential to the patient care experience at the U.S. Department of Veterans Affairs (VA). A VA healthcare career as a housekeeping aide means working alongside other Veterans, who make up 85 percent of the housekeeping staff.

As a Housekeeping Aid, you will perform a full range of light and heavy cleaning duties and routine housekeeping duties. Veterans rely on the skills of these professionals to keep patient areas clean and safe by addressing spills quickly, discarding trash, installing light bulbs in halls and rooms, and vacuuming and polishing floors.

Duties include cleaning wards, patient rooms, storerooms, offices, corridors, restrooms, shower rooms, and other areas. Housekeeping Aids sweep, mop, scrub (machine) floors, vacuum carpets and upholstered furniture, empty waste baskets, clean light globes and Venetian blinds, wash walls, windows and ceilings by climbing small ladders, refill toilet tissue and towel dispensers and move furniture. Housekeeping Aids carry out assignments with minimal supervision.

Work Schedule: Full and Part-Time work schedules available. To be discussed further in an interview.

• Full time: Wednesday - Sunday -or- Saturday - Wednesday, 3:30pm - 12:00am
• Part-time: Weekends and Holidays, 3:30pm - 12:00am.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Supervisory, Medical Support Assistant in Community Care is aligned under the direct supervision of the Deputy Chief, Community Care. The primary duties of the Supervisory Medical Support Assistant (SMSA) may include but are not limited to:

• Plans and directs administrative and technical duties in support of referral management
• Assigns and evaluates work of subordinate staff
• Resolves complex problems so that patient services are met
• Evaluates new products, equipment, and systems and makes recommendations
• Identifies educational and training needs
• Makes final decisions on staffing selections
• Evaluates performance and takes disciplinary actions
• Plans and directs activities for support staff
• Extracts and analyzes data for reports
• Schedules appointments, consults, and tests
• Ensures transfer or medical records from and to the VAMC and other facilities
• Tracks patient's appointment status in the community
• Reviews VSSC or other reports to validate consult tracking
• Makes follow-up calls on a daily basis
• Verifies and updates demographics and insurance information
• Researches Optum database to assist Veterans with finding medical care in the community

Incumbent exercises judgment and reason and relieves Supervisor of as many administrative duties as possible. The HT Program Support Assistant performs a variety of clerical and administrative support duties for the HT Program and performs office data support using multiple automated programs and software such as SharePoint, databases, spreadsheets, word documents and graphics in support of the clerical and administrative work.

Duties include but may not be limited to the following:

• Handle and collate data for patients enrolled in the Home Telehealth(HT )Program.
• Serve as a point of contact for Veterans, medical center staff, community agencies, and various others who contact this office.
• Assist with any future proposals/projects that are implemented, distributes, and balances the workload among Care Coordinators, assures timely accomplishment of the assigned workload, helps with enrollment, disenrollment and troubleshooting non-responding activities on telehealth equipment and documenting these as appropriate.
• Collect, compile and/or track statistical information and patient census report for the support of program operations and to access status or outcomes in relation to established performance measures, goals, and objectives; receive and process documents and reports in accordance with established procedures; use software applications to draw information from a wide variety of sources in order to prepare reports; and assist in the planning, review, and reporting of data/statistical results of program studies.
• Receive and ascertain the nature of the calls or visits and directs telephone calls, messages, and patients/visitors.

Duties may include, but not limited to:

• Responsible for assigning staff for routine and non-routine duties on a daily and a project-by-project basis
• Reorganize work schedules efficiently to ensure work is accomplished in a timely manner
• Responsible for the cleaning of all patient areas, corridor spaces throughout the Medical Center, Operating Rooms, and all other areas as assigned
• Responsible for assuring the efficient and economical accomplishment of work assignments of subordinates within established policies and schedules set by higher levels of supervision
• Plans daily and weekly assignments, scheduling periodic work for areas
• Trains staff and ensure that they are using the patient centered care principles in terms of customer service to patients, patients' family members and personnel
• Provides on-the job training for subordinates as individual needs dictate
• Schedules regular meetings with staff to make them aware of new procedures or directives
• Keeps subordinates abreast of proper methods, procedures and uses of equipment and supplies; control the use of supplies and equipment to affect cost control within the unit
• May supervise the daily distribution of uniforms and textiles to the designated areas and persons and ensures record keeping is timely and accurate
• Responsible for the coordination of activities with other services, including rearranging work schedules during remodeling, painting and relocation of offices, clinics or patient wards and other duties which help coordinate moves
• Routinely inspects assigned areas to assure the timely accomplishment of employee assignments, sanitation levels are maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner.