Total 149 job vacancies by Veterans Health Administration

The duties of the position may include but are not limited to:

• Incumbent operates one or more types of patient transport vehicles, including emergency vehicles, patient transport vans/buses and other types transport vehicles, capable of carrying up to 8 or more passengers, to and from VA Medical Center facilities, private healthcare facilities, and other private sector areas like patient homes, railway, bus stations and airports.
• Incumbent drives predetermined and/or scheduled routes or special runs. Arrives at and departs from pick up and discharge points at scheduled times.
• Operates the doors to allow passengers to enter and leave the vehicle. Read installation maps and judges road/traffic conditions to determine the shortest and safest route.
• Provide friendly, polite, and courteous service. Enforce passenger safety and seatbelt use. Check I.D. cards to ensure authorization of passengers as required.
• Responsibilities are to safely transport patients in a manner that minimizes disruption to personnel and ensure maximum comfort during travel.
• Knows and abides by rules, laws and traffic regulations pertaining to state laws.
• When transporting patients, the incumbent must be able to load and unload patients safely.
• Makes trip to medical facilities, homes, railway, bus stations and airport.
• Use multiple variations of Mobile Data Computer (MDC) in and out of the vehicles for assigned trips and duties daily.
• Employee required to deal with patients, families of patients, charge nurses, doctors and other medical staff in a professional and courteous manner.
• Incumbent loads and unloads patients, medical supplies and may be required to perform other duties as assigned.
• Incumbent may operate a stretcher van, 1-ton wheelchair van, a passenger van, a large passenger bus, Dual Use Vehicles and other vehicles as assigned and needed to transport patients.

The Dialysis (RN) is a professional nurse with specialized knowledge and skills who demonstrates proficiency when providing and directing care for patients with end-stage renal disease, acute kidney injury, and late-stage chronic kidney disease. Collaborates with other disciplines/departments to achieve desired patient outcomes. Functions as primary nurse for ESRD patient panel and serves as key resource assisting patients navigate the healthcare system. Completes documentation for all clinical and technical recordkeeping in the electronic health record and treatment flowsheets in accordance with established policies and procedures. Monitors, tracks/trends, and reports ongoing care continuity needs and outcomes to the interdisciplinary team. The nurse will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and enhance outcomes utilization. This nurse integrates knowledge, skills, abilities, and judgment and is self-directed in goal setting for managing complex situations.

PRACTICE: Delivers self-directed, professional nursing practice using the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) for complex patients based on conscious and deliberate planning with occasional supervision.
1. Independently plans and delivers technically competent care to patients with complex needs in alignment with the ANA Standards of Nursing Practice.
2. Manages the care of patients, while organizing and prioritizing patient care needs, and ensuring assigned tasks are completed.
3. Functions as an emerging leader in providing direction to staff to identify, implement and evaluate patient care needs.

VETERAN/PATIENT DRIVEN CARE: Provides and directs others in Veteran/patient driven care by optimizing the patient experience, satisfaction, and/or safety for a team of patients.
1. Provides and directs others in Veteran/patient driven care that optimizes the patient's experience, satisfaction, and/or safety for a team of patients.
2. Maintains professional boundaries to protect patient vulnerabilities and act in the best interest of the patient. Role models and displays ethical behavior.
3. Recognizes ethical issues related to professional nursing practice and models appropriate action by providing and directing others in the provision of care following established policies and ANA Code of Ethics for Nurses.

LEADERSHIP: Communicates and collaborates as an effective member of the interprofessional team demonstrating leadership responsibilities such as team leader/charge nurse.
1. Demonstrates knowledge over a wide range of job responsibilities, effectively communicating with individuals and groups to build a strong sense of teamwork and purpose.
2. Actively contributes to the collaboration process and clearly communicates ideas to promote team success. Makes meaningful and challenging contributions for the betterment of the work group.
3. Demonstrates compassion for self and others. Makes sound decisions under pressure. Effectively handles multiple demands, anticipates, and resolves conflicts.
4. Is consistent and dependable in carrying out responsibilities and exercises sound judgement.

PROFESSIONAL DEVELOPMENT: Shares knowledge and learning opportunities that enhance current nursing practice and self-evaluation for self and others on the team.
1. Shares knowledge and learning opportunities that enhance current nursing practice for self and others.
2. Shares knowledge gained from self-directed professional development activities.

EVIDENCE-BASED PRACTICE/RESEARCH: Applies evidence-based practice/research, considering patient preferences, to improve quality of care and resource utilization, participating in established improvement activities.
1. Models the application of evidence-based practice/research with peers to improve patient care.
2. Models effective resource utilization through the delegation of cost-effective care delivery.
3. Recruits' peers to participate in unit level performance improvement activities.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 3-12 hour days every week, 7:00a- 7:30p. An additional 8 hour day every other week from 11:00a- 7:30p.
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The NP is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients. Major duties and responsibilities of the position:

-Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
-Develops and implements an individualized plan to achieve optimal population health and disease management.
-Demonstrates leadership and works collaboratively with the interdisciplinary team.
-Orders and interprets labs, tests, and diagnostic studies.
-Prescribes pharmacologic and non-pharmacologic interventions.
-Initiates referrals and consults to specialty services.
-Provides education to patients and their families.
-Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
-Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

CLINICAL PRACTICE: Influences and models the delivery of evidence-based health care, demonstrating expertise in the ability to manage a patient panel, population, or program.

1. Independently practices as a NP providing a full range of care utilizing treatment guidelines in the delivery of high-quality care.
2. Collaborates with patients, families, and health care practitioners to develop, implement treatment plans, and evaluate health outcomes.
3. Demonstrates critical thinking in assessing and managing complex clinical situations.
4. Leads the delivery of care to assure continuity of care and peer accountability for practice, improving outcomes of panel/program.

OUTCOME FOCUS: Leads and implements changes that enhance the quality and timeliness of Veteran/patient care applying research and evidence in the delivery of healthcare for patient populations.

1. Leads performance improvement initiatives that improves care or processes.
2. Engages in evidence-based practice and the application of clinical practice guidelines.
3. Implements quality improvement initiatives that lead to outcomes at the panel/program level.

LEADERSHIP: Initiates and leads interdisciplinary teams informed by structured approaches and processes to improve outcomes that positively impact care for a patient panel, population, or program.

1. Demonstrates positive effective communication skills and professionalism that promote cooperation and teamwork with internal and external customers.
2. Works effectively as a leader in planning and facilitating systematic change to improve outcomes.
3. Collaborates with stakeholders to improve patient care, staff development, and performance measures.
4. Participates as a member or leader in formal/informal workgroups or interdisciplinary teams.
5. Leads within a High Reliability Organization (HRO) framework.

PROFESSIONAL DEVELOPMENT: Acquires knowledge and skills, then disseminates acquired information within and/or outside the medical facility.

1. Acquires and disseminates knowledge that impacts patient outcomes
2. Educates and/or mentors' colleagues and/or students.
3. Assumes responsibility and accountability for evaluating progress toward professional career goals.

PROFESSIONALISM/COLLEGIALITY: Initiates and leads interdisciplinary teams developing systems that positively impact outcomes at the panel, population, or program. Demonstrates effective communication skills and professional behavior, promoting cooperation and teamwork.

1. Utilizes cultural sensitivity, listening and communication skills in leading team(s).
2. Role models high standards of professional and ethical conduct.
3. Initiates and leads interdisciplinary teams.

Customer Services Requirements:
Meets the needs of customers while supporting the medical center and service missions. Consistently communicates and treats customers (patients, visitors, volunteers, and all medical center staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday, 8:00am-4:30pm
Telework: Not Available
Virtual: This is not a virtual position
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Major Duties:

The incumbent is responsible for the supervision of all Technicians with the operating room staff at Ann Arbor Healthcare System. The working supervisor/technician is responsible for operations, and equipment within the unit. Areas of responsibility include but are not limited to:

Supervisory Duties:

• Provides direct supervision to scrub technicians, Medical Instrument Technicians, Supply Technician, and Health Technicians performing a variety of duties within the operating room setting at the VAAAHS. This responsibility includes development of performance standards, writing position descriptions, evaluating work performance, counseling of employees whose performance is marginal or unsatisfactory, and initiating disciplinary action when necessary.
• Receives formal grievances, resolving those that can be resolved at the first full supervisory level. Hears and resolves complaints from employees.
• Oversees the daily operation of the unit involving the OR technicians, ensures that agency policies and priorities are being followed, work assignments made to maximize OR time, patient care, and provide exceptional care to Veterans.
• Collaborates with intradepartmental and interdepartmental supervisors and leadership to
• negotiate, decide, implement, and monitor effectiveness of work-related changes affecting the operating room.
• Incumbent is the leave approving official, approving/denying requests for leave for the operating room technicians. Responsible for creating a fair and equitable vacation schedule, holiday on call schedule, as well as tracking leave usage and taking disciplinary action as necessary.
• Interview candidates for positions in the unit; prepares formal requests and recommendations for promotions, reassignments to such positions, and other status changes, or recognition of outstanding performance of assigned employees. Responsible for yearly performance appraisals, mid-term appraisals, and competency's. Annually reviews the functional statements and the performance standards on all employees under his/her supervision.
• Determines staffing requirement based on past, present, and future workload patterns and develops the monthly schedules in conjunction with the operating room manager.
• Supports OR Educator with formal orientation, training, and evaluation programs involving the various operating room technicians. Participating in education through departmental in-services.
• Participates in the evaluation of new and established employees. Utilizes developed expertise in surgical technology and supply inventory.
• Ensures technicians are compliant with AORN and AST standards of practice as well as hospital and unit specific policies.

• Ensures that adequate quantities of existing supplies are available to meet workload demands of the OR Technicians, through a cooperative systemized process managed by "logistics."
• Assures that clean core is stocked with necessary supplies always with special attention to emergent equipment and supplies.
• Routinely checks for and removes outdated/expired items before the expiration date.
• Coordinates new product evaluation (researching product information, obtaining quotes, analyzing product benefits, present to committee for approval). Recommends methods and products to reduce costs and/or increase quality.
• Works with vendors for new/additional instrumentation needs
• Keeps abreast of the repairs and installation of OR equipment in conjunction with SPS and Biomed.
• Serves as a liaison between Operating Room, SPS, and Biomedical Engineering.
• Recommends equipment improvements, repairs, upgrades, etc.
• Participates in quality assurance and improvement activities in the department. Incumbent performs regular QA assessments on technician related items (i.e. medication labeling, hand
• washing, instrument cleaning…) to assure the highest quality level.
• Covers implant coordinator responsibilities (entering pre-surgical consults, tracking implants, entering post-surgical consults) as necessary during leave periods

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
EDRP: Authorized

The John D. Dingell VAMC has an active hematology/oncology section currently staffed with three hematologist/oncologist and is a tertiary care (1c) facility located in Detroit Michigan. Our Facility is a major academic affiliate of Wayne State University School of Medicine. In addition, we participate in a joint hematology/oncology fellowship program with the Karmanos Cancer Institute.

Duties and Responsibilities include:

• Provide care for patients with malignant and benign hematological disorders and patients with oncological disorders in both the outpatient and inpatient setting
• Experience in performing bone marrow aspirates and biopsies is required

• The physician will be expected to teach fellows, residents, medical students and provide education for other attending staff

• Active participation in selected multi-disciplinary committees related to cancer care is required

Evaluates patients, plans, establishes and executes a full range of treatment procedures designed to restore homeostasis to the individual patient or to enhance the adaptive capacities through the use of physical measures, exercises, manual techniques, activities, prostheses or assistive devices. Provides home programs as appropriate and involves significant others in this process. Physical Therapist may also conduct teaching activities for PT students.

Duties include but are not limited to:

• Receives the patient's referral from an appropriate physician or primary care provider and schedules the patient for evaluation and treatment in a timely fashion.
• Responsible for sole PT participation in the Patient Multidisciplinary Treatment Team.
• demonstrate skills in performing examinations and evaluations of individuals who have or may develop impairments, activity limitations, and participation restrictions related to conditions of the musculoskeletal, neuromuscular, cardiovascular, pulmonary, and/or integumentary systems while considering the effects attributable to unique psychosocial and environmental factors.
• Independently utilizes evaluation data to implement comprehensive patient treatment plans, involving patient/family/caregiver/Home Based Primary Care (HBPC) staff in goal-setting process if feasible.
• Independently modifies treatment plan and treat patients according to evaluative findings on an on-going basis to better meet short and long-term goals.
• Recognizes adverse reaction to treatment and initiates effective action immediately.

• Responsible for vouchering and payment processing using the invoice payment processing system (IPPS) to ensure payment is proper and timely.
• Ensure all processing rejects are resubmitted within 24 hours of identification.
• Verifies payment documents against the accepted document listing (ADL) the following day after payment processing to ensure the correct payment amount.
• Processes vendor inquiries, researching payment records and providing timely information and/or corrections as necessary.
• Researches returned payments and initiates reissuance if appropriate.
• Receives obligation documents for certification as to the availability of funds. This is a detailed process involving a multiplicity of obligatory instruments requiring determinations from several appropriations and funds. These are further subdivided into programs, limitations and analysis, which must be verified as proper prior to obligation.
• It is imperative that obligations made for documents submitted to Fiscal Section for certification are contained within the limits of funding available. Failure to do so can result in serious consequences to the station.
• Utilizes an extremely complex interrelated system of fund control, cost, general ledger and allotment a counting. Numerous combinations of the above are utilized in making a single analysis. The incumbent is responsible to make determination for each document processed.
• Monthly reconciliation of subsidiary records to FMS Reports generated.
• Prepares and verifies numerous types of FMS code sheets which generate general ledger entries for all of the above types of transactions.
• Performs a variety of duties in relation to maintaining controlling accounts and subsidiary records such as general post funds, personal funds of patients, suspense fund accounts, employee travel advances, and inventory accounts.

Evaluates patients, plans, establishes, and executes a full range of treatment procedures designed to restore homeostasis to the individual patient or to enhance the adaptive capacities through the use of physical measures, exercises, manual techniques, activities, prostheses, or assistive devices. Primary function is direct access to patient care for musculoskeletal evaluations, triage, and treatment as indicated by a physical therapist. Duties include extensive and thorough direct access evaluations followed by clinical decision making that guides triage to other disciplines for testing or intervention as needed. The population served includes Veterans who present to Primary Care with musculoskeletal complaints. Physical Therapist provides home programs as appropriate and involves significant others as needed in this process. Physical Therapist may also conduct teaching activities for PT students.

Duties include but are not limited to:

• Serves as a consultant in outpatient physical therapy within the department, VA network, PT profession and the community at large.
• Skilled and proficient in the direct access model delivery of Physical Therapy. Incumbent shares his/her knowledge with medical staff, nursing staff and support staff within the PACT team.
• Incumbent shares his/her knowledge with medical staff, nursing staff and support staff within the PACT team.
• Incumbent is skilled and proficient in the direct access model delivery of Physical Therapy.

Major Duties Include, but are not limited to:

• Functions as a clinical expert and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care.
• Assesses, plans, implements, and evaluates delivery of care based on age specific components.
• Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Influences care outcomes by collaborating with members of the interdisciplinary team and participating in process improvement initiatives.
• Supports the Nurse Manager (NM) with supervisory duties and responsibility and accountability for the 24/7 operation of their designated units.
• Provides coverage for other ANMs as needed.
• Has responsibility and accountability for the direction and supervision of specific orientation, training, development of staff, and provides input into the evaluation of individual staff performance.
• Functions as a role model, educator, practitioner, and supervisor providing leadership to the team.
• Enhances care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• Engages in professional organizations to enhance leadership and career growth.
• Adheres to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• Equips staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• Cultivates alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.
• Promotes an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).
• Leads professional practice using the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) to improve evidence-based and/or data-driven outcomes for an identified patient population and/or specialized areas within immediate practice setting.
• Improves Veteran/patient driven care by optimizing the patient experience, satisfaction and/or safety for the immediate practice setting.
• Communicates and collaborates as an effective leader of the inter-professional team, at the expert level, with improved evidence-based and/or data-driven outcomes for the immediate practice setting.
• Expands knowledge base and practice evaluation through mentoring, precepting, and/or teaching to improve outcomes in the immediate practice setting.
• Leads the integration of evidence-based practice/research with clinical expertise to improve quality of care and resource utilization with improved outcomes for the immediate practice setting.
• Meets the needs of the Veteran and as appropriate the Veteran's family, caregiver and/or significant other, the Veteran's representative, visitors to VA facilities, all VA staff and other customers while supporting VA missions.
• Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, Federal regulations, VA statutes and policy, and VHA policy.

The staff optometrist duties include but are not limited to the following:

• Provide low vision care to legally blind/visually impaired patients as appropriate as part of the Visual Impairment Services Outpatient Rehabilitation (VISOR team); collaborate with blind rehabilitation specialists (BRS) and visual impairment services team (VIST) coordinators on treatment plans for patients [50% time]
• Provide routine and disease-specific vision care to patients as part of the eye clinic [50% time]
• Independently examine, diagnose, treat, and manage ocular conditions, diseases, and injuries as specified by the State Board of Optometric Practice
• Ordering appropriate laboratory and/or imaging studies
• Prescribing ocular prosthetic devices (spectacles, contact lenses, prisms, artificial eyes and low vision aids)
• Provide consultative reports to requesting primary care physicians, staff and specialists
• Refer patients requiring care outside scope of optometry practice
• Opportunity to supervise, educate, and train interns, residents, and ophthalmic trainees
• Certify as a reader in Tele-eye program
• Certify as a Compensation and Pension (C&P) provider
• Provide administrative support to service
• Functions and responsibilities include but are not limited to: eye care treatment planning, optometry clinic patient assessment, optometry clinic follow-up patient visits, optometry peer review, optometry grand rounds, and optometry strategic planning.
• Exercise corporate citizenship by serving as leader and/or active member on Medical Center committees as requested
• Works in a proficient and self-directed manner in order to accomplish all clinical and administrative duties

The staff optometrist duties include but are not limited to the following:

• Independently examine, diagnose, treat, and manage ocular conditions, diseases, and injuries as specified by the State Board of Optometric Practice
• Ordering appropriate laboratory and/or imaging studies
• Prescribing ocular prosthetic devices (spectacles, contact lenses, prisms, artificial eyes and low vision aids)
• Provide consultative reports to requesting primary care physicians, staff and specialists
• Refer patients requiring care outside scope of optometry practice
• Supervise, educate, and train interns, residents, and ophthalmic trainees
• Certify as a reader in Tele-eye program
• Certify as a Compensation and Pension (C&P) provider
• Provide administrative support to service
• Functions and responsibilities include but are not limited to: eye care treatment planning, optometry clinic patient assessment, optometry clinic follow-up patient visits, optometry peer review, optometry grand rounds, and optometry strategic planning.
• Teaching is an integral part of the work of a BC VAMC staff optometrist. This pertains to colleagues, residents, optometry and medical students, nursing and other ancillary staff.
• Exercises corporate citizenship by serving as leader and/or active member on Medical Center committees as requested.
• Timely documentation (notes and encounter forms) is necessary in all areas in accordance with facility policy. All administrative work will be completed in a timely fashion.
• All VA requirements must be met on a timely basis including computer security training, customer service training and cultural/diversity training.
• Demonstrates courtesy and professionalism and a positive attitude toward Veterans, co-workers and the public.
• Identifies Veteran concerns and applies discernment and sensitivity when performing tasks required to resolve issues accurately and timely. She/he facilitates any necessary follow-up so as to ensure satisfactory resolution of problems.
• Utilize computerized programs in order to enter, modify, and retrieve sensitive information in the form of electronic medical records. Patient confidentiality with be maintained at all times per HIPPA requirements.
• Works in a proficient and self-directed manner in order to accomplish all clinical and administrative duties.

This position is responsible for performing installation, modification, preventative maintenance, and repair of electronic equipment, components, and complex systems which includes, but is not limited to, multiplex fire alarm system, electric track vehicle, systems (ETVS), computerized security systems, medical center radio paging system, CCTV system, variable frequency motor controls, nurse call system, electronic panic alarm systems, audio-visual receivers and recorders, televisions, and digital electronic equipment and components. Major duties includes, but are not limited to:

• Repairing, adjusting, modifying, installing, troubleshooting and inspecting systems necessary for the medical center's operation during days, afternoons, or evening shifts, weekends and holidays.
• Performing all installations, troubleshooting and preventative maintenance at a journeyman level for the facilities electrical, electronic, and medial gas systems.
• Installing, fabricating, maintaining, troubleshooting, analyzing, and making repairs to all of the electronic and medical gas systems and associated apparatus from simple to most difficult.
• Using guidelines, including, but not limited to, national electrical codes, national fire codes, national mechanical codes, local building codes, VA specifications, regulations, policies, procedures, programs, manuals, and other established guidelines.
• Reading blueprints, sketches, as-built drawings, manufacturers, instruction, brochures, diagrams, guidelines and schematics in order to perform repairs safely and to prevent injury to self and others.
• Installing electrical equipment such as conduits, junction boxes, fittings, cables, fixtures, switches, outlets and all components to make a complete working system.
• Operating a variety of electrical and electronic testing, metering, measuring devices, and testing equipment to help in locating and determining types of electrical malfunctions.
• Closing out all work orders on a daily basis to include documenting work performed and their work hours on work orders for job assignments and preventative maintenance.
• Performing repairs during non-duty hours on the essential electronic equipment breakdown on emergency call-in.
• Installation, termination and testing of low voltage cabling such as but not limited to, fire alarm, CAT6A, HDMI, coaxial.

The Health Technician duties include:

• Welcome callers courteously and identify themselves/ the service/ the organization. Communicates effectively via telephone and in-person and uses strong listening and speaking skills. Properly operates telephone equipment in order to transfer or place calls on hold. The incumbent will consider both verbal and nonverbal aspects of communication.
• Practice excellent customer service skills in all forms of communication, either via telephone, e-mail or in-person. The incumbent must also practice proper business telephone etiquette while answering the phone. When communicating with customers, incumbent will be pleasant, friendly, personable, and professional.
• Maintain the vital connection between Nutrition Communication Center (NCC) Associates, Registered Dietitian, higher graded dietetic technicians, food service staff, Nursing, patients and guests. NCC Associate will follow local-facility policies and standard procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments at the lowest level and will refer issues that cannot be resolved to Food Service Supervisor or other as determined by local policy.
• Retrieve computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery. Organizes work to complete assignments.
• Assists patients in selection of the proper foods according to their individual diet. Uses communication skills to converse with veteran's to accurately take menu orders via COTS Dietetic software System.
• Able to provide Veterans, guest/family members, VA employees (i.e. nursing staff) with basic information about the menu, available food items and refers concerns on compliance problems or appetite to supervisor and/or dietitian. Has working knowledge of diet principles, such as carbohydrate counting for meal planning. Conducts new-admit patient rounding to introduce and discuss, menu available food items and ways to order meals with patients and residents.
• Handles routine telephone inquiries from nursing units/nursing personnel regarding patient meal orders and may maintain a log of telephonic client inquiries/concerns received directly from the client or unit personnel based on local policy.
• Initiates corrective action and/or notifies appropriate dietitian/dietetic technician for follow up.
• communicates patient concerns with registered dietitian or dietetic Technician as appropriate and communicates with supervisor to complete all task assigned such as production/menu changes, menu specials, or menu shortages.
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements.
• Ensures supplemental feedings are correctly entered.
• Cleans and maintains NFS equipment such as refrigerators and juice machines located on patient units.
• Prepare nourishments for patients.
• Performs other related duties as assigned.

The Health Technician duties include:

• Welcome callers courteously and identify themselves/ the service/ the organization. Communicates effectively via telephone and in-person and uses strong listening and speaking skills. Properly operates telephone equipment in order to transfer or place calls on hold. The incumbent will consider both verbal and nonverbal aspects of communication.
• Practice excellent customer service skills in all forms of communication, either via telephone, e-mail or in-person. The incumbent must also practice proper business telephone etiquette while answering the phone. When communicating with customers, incumbent will be pleasant, friendly, personable, and professional.
• Maintain the vital connection between Nutrition Communication Center (NCC) Associates, Registered Dietitian, higher graded dietetic technicians, food service staff, Nursing, patients and guests. NCC Associate will follow local-facility policies and standard procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
• Triages calls from inpatient units or outpatient clinics and procedure areas relating to patient meal trays or nourishments at the lowest level and will refer issues that cannot be resolved to Food Service Supervisor or other as determined by local policy.
• Retrieve computerized information/printouts to assist with tray and/or nourishment assembly such as standing orders, nourishment labels, tabulated recipe lists, and other simple information to assist in meal delivery. Organizes work to complete assignments.
• Assists patients in selection of the proper foods according to their individual diet. Uses communication skills to converse with veteran's to accurately take menu orders via COTS Dietetic software System.
• Able to provide Veterans, guest/family members, VA employees (i.e. nursing staff) with basic information about the menu, available food items and refers concerns on compliance problems or appetite to supervisor and/or dietitian. Has working knowledge of diet principles, such as carbohydrate counting for meal planning. Conducts new-admit patient rounding to introduce and discuss, menu available food items and ways to order meals with patients and residents.
• Handles routine telephone inquiries from nursing units/nursing personnel regarding patient meal orders and may maintain a log of telephonic client inquiries/concerns received directly from the client or unit personnel based on local policy.
• Initiates corrective action and/or notifies appropriate dietitian/dietetic technician for follow up.
• communicates patient concerns with registered dietitian or dietetic Technician as appropriate and communicates with supervisor to complete all task assigned such as production/menu changes, menu specials, or menu shortages.
• Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements.
• Ensures supplemental feedings are correctly entered.
• Cleans and maintains NFS equipment such as refrigerators and juice machines located on patient units.
• Prepare nourishments for patients.
• Performs other related duties as assigned.