Total 152 job vacancies by Veterans Health Administration

The manager provides professional and managerial support for the food production and service areas, which includes planning, implementing, and directing work activities. He/she supports the hospital mission and coordinates the section activities with other services in the department as well as other units in the facility.

• Manages the Food Service and Production operation with conventional and convenience cooking, as appropriate.
• Evaluates the current food production and service system and makes appropriate and effective recommendations to the Chief/Assistant Chief, Nutrition & Food Service to improve services provided to patients, reduce, or stabilize cost of services, improve quality of food services and performance of human resources in the administrative section.
• Develops and annually reviews standard operating procedures that relate to the Food Production and Service sections. Coordinates special programs with nursing and other services within the facility.
• Assesses quality and quantity of work produced utilizing nutrient analysis of menus, qualified product taste panels, safety and sanitation programs, Hazard Analysis Critical Control Point Program (HACCP), infection control program, menu review and other quality improvement monitors. Implements changes based on above monitors and systematic internal and external reviews to assure compliance with all regulatory agency requirements (i.e. Joint Commission, TJC) Academy of Nutrition and Dietetics (AND), Food Code and specific VHA guidelines.
• Oversees the management of the prime vendor contracts, subsistence, and supply purchasing for NFS. Completes required prime vendor surveys and submits reports to Chief/Assistant Chief, Nutrition and Food Service as requested.
• Oversees the management of menu planning and implementation processes for N&FS. Assures that all menus meet the nutrition requirements as established in the nutrition care manual, budgetary standards, production limitations, and food delivery system needs.
• Assures that requisitioning, receipt/storage, preparation and service of food conforms to quality/quantity and HAACP standards.
• Manages the planning and coordinating of equipment needs and develops requirements to meet the service's objectives. Assesses technological equipment innovations, automation, improvements in food production/food service systems and space utilization. Implements and maintains COMPUTRITION software and VISTA dietetic software.

• Develops strategic planning goals and objectives for the Food Production and Service sections.
• Prepares financial reports and comparative data for the formulation of subsequent fiscal year's budget and forecasts.
• Maintains current year budget and expenditures to assure compliance with service objectives.
• Develops positions descriptions or functional statements and determines the level of competency necessary to meet mandatory job requirements.
• Develops performance standards and competency statements for employees and conducts performance reviews and competency assessments for those under direct supervision.
• Counsels' employees whose performance is marginal or unsatisfactory. Assists supervisory subordinates to determine performance problems vs. conduct problems and determines appropriate actions.
• Evaluates performance of employees and uses the incentive award process to recognize staff for performance awards or special contributions.
• Oversees the management of the Computrition Software and Vista Database.
• Manages the HACCP quality control program of the section. Develops, monitors, and ensures compliance with local, VISN, and VHA performance measures and monitors.
• Manages employee leave system for the Food Service and Production section according to established procedures.
• Integrates customer service into the strategic plan, including patient satisfaction and stakeholder support.
• Manages the submission of data for Quarterly QPI reporting and Annual report, analyzes the report and makes recommendations for data driven decision to Chief/Assistant Chief NFS.
• Ensures that all personnel actions concerning employees are consistent with Union and EEO principles.
• Advises and guides supervisory personnel and employees regarding grievances that may be resolved at the department level, EEO and Affirmative Action program within the department.

The manager provides professional and managerial support for the food production and service areas, which includes planning, implementing, and directing work activities. He/she supports the hospital mission and coordinates the section activities with other services in the department as well as other units in the facility.

• Manages the Food Service and Production operation with conventional and convenience cooking, as appropriate.
• Evaluates the current food production and service system and makes appropriate and effective recommendations to the Chief/Assistant Chief, Nutrition & Food Service to improve services provided to patients, reduce, or stabilize cost of services, improve quality of food services and performance of human resources in the administrative section.
• Develops and annually reviews standard operating procedures that relate to the Food Production and Service sections. Coordinates special programs with nursing and other services within the facility.
• Assesses quality and quantity of work produced utilizing nutrient analysis of menus, qualified product taste panels, safety and sanitation programs, Hazard Analysis Critical Control Point Program (HACCP), infection control program, menu review and other quality improvement monitors. Implements changes based on above monitors and systematic internal and external reviews to assure compliance with all regulatory agency requirements (i.e. Joint Commission, TJC) Academy of Nutrition and Dietetics (AND), Food Code and specific VHA guidelines.
• Oversees the management of the prime vendor contracts, subsistence, and supply purchasing for NFS. Completes required prime vendor surveys and submits reports to Chief/Assistant Chief, Nutrition and Food Service as requested.
• Oversees the management of menu planning and implementation processes for N&FS. Assures that all menus meet the nutrition requirements as established in the nutrition care manual, budgetary standards, production limitations, and food delivery system needs.
• Assures that requisitioning, receipt/storage, preparation and service of food conforms to quality/quantity and HAACP standards.
• Manages the planning and coordinating of equipment needs and develops requirements to meet the service's objectives. Assesses technological equipment innovations, automation, improvements in food production/food service systems and space utilization. Implements and maintains COMPUTRITION software and VISTA dietetic software.

• Develops strategic planning goals and objectives for the Food Production and Service sections.
• Prepares financial reports and comparative data for the formulation of subsequent fiscal year's budget and forecasts.
• Maintains current year budget and expenditures to assure compliance with service objectives.
• Develops positions descriptions or functional statements and determines the level of competency necessary to meet mandatory job requirements.
• Develops performance standards and competency statements for employees and conducts performance reviews and competency assessments for those under direct supervision.
• Counsels' employees whose performance is marginal or unsatisfactory. Assists supervisory subordinates to determine performance problems vs. conduct problems and determines appropriate actions.
• Evaluates performance of employees and uses the incentive award process to recognize staff for performance awards or special contributions.
• Oversees the management of the Computrition Software and Vista Database.
• Manages the HACCP quality control program of the section. Develops, monitors, and ensures compliance with local, VISN, and VHA performance measures and monitors.
• Manages employee leave system for the Food Service and Production section according to established procedures.
• Integrates customer service into the strategic plan, including patient satisfaction and stakeholder support.
• Manages the submission of data for Quarterly QPI reporting and Annual report, analyzes the report and makes recommendations for data driven decision to Chief/Assistant Chief NFS.
• Ensures that all personnel actions concerning employees are consistent with Union and EEO principles.
• Advises and guides supervisory personnel and employees regarding grievances that may be resolved at the department level, EEO and Affirmative Action program within the department.

The incumbent reports to the Chief of the service. Participates actively in the management of the office of the Section Chief Nurse by performing a wide range of administrative, analytical, and budgeting functions using office automation systems, which generate output of reports, database management, word processing, administrative forms, and organizing logistics for meetings and programs.

• Designs, organizes and maintains data bases and filing systems.
• Compiles and prepares weekly, monthly, quarterly and annual schedules and reports related to the operations of the Program(s).
• Analyze existing or proposed internal reports to ensure procedures are followed.
• Maintain master files of standard operating procedures & assigns the standard operating procedures number corresponding with the applicable regulation.
• Responsible for the overall coordination of all computer information needs for current and on-boarding employees.
• Prepare agendas, attends, and transcribes minutes for meetings.
• Review proposed directives/policies to ensure proper arrangement, format, and consistency with existing directives, as well as their proper distribution.
• Assist Nurse Recruiter by providing documentation needed for in-processing and orientation activities for all incoming staff (students, residents, and fellows).
• Serve as purchase card holder.
• Determine entries required and performs accounting and coding functions.
• Administer patient satisfaction and other related surveys to patients in the assigned Program(s).
• Other data collection practices as assigned by the Supervisor.
• Design and implement methods and procedures which facilitate the completion of administrative responsibilities with a minimum expenditure of time.

The MVO drives gasoline or diesel-powered vehicle weights up to and over 26,000 pounds. The vehicle types include passenger cars, vans, station wagons, cargo van, stake trucks, bus, various capacities up to a 40-passenger bus (similar to a school bus). The vehicles are used for transporting patients and personnel on official business and for delivery of supplies and materials on and off the station. Vehicles are driven interstate, over roads and streets, through all kinds of traffic and weather conditions.

Duties Include:
-Perform duties over pre-determined routes and in accordance with a pre-determined schedule, over public roads at highway speeds.
-Operates doors and wheelchair lift to allow veterans and staff to enter and leave the bus.
-Assists nursing service personnel with loading and unloading of patients in wheelchairs.
-Ensures that patients and cargo are properly secured.
-Maneuvers cars, vans, and trucks in close quarters and in heavy traffic on both Interstate highways and local roads.
-Uses caution when backing to load or unload at loading docks, ramps or similar locations.
-Drives vehicle in a safe manner and complying with all vehicle traffic laws.
-Performs maintenance duties such as checking tires and tire pressure, battery condition, cooling system level, oil level, fuel level, power steering fluid and brake fluid levels, all lights, and checks for and report any physical damage before use of vehicles.
-Checks hydraulic fluid and performs air filter changes as appropriate.
-Reports motor vehicle accident and completes require reports.
-Maintains utilization records for all GSA and VA owned passenger and truck vehicles.
-Documents service or repairs, maintenance and inspections.
-Keeps vehicle clean (internal and exterior).
-Performs other related duties as assigned.

NOTE: Selected candidates will be required to pass a basic first aid and cardiopulmonary resuscitation (CPR) course at the VA prior to transporting patients.

Work Schedule: Various - will be discussed at interview.
Position Description Title/PD#: Motor Vehicle Operator, PD 99793-S
Relocation/Recruitment Incentives: Not authorized

The Community Living Center (CLC) Minimum Data Set (MDS) Admissions Coordinator (AC) Registered Nurse (RN) is responsible for providing competent, evidence-based care to assigned residents and oversight of licensed vocational nurses/nursing assistants, as appropriate to the setting. The nurse will assist in directing the provision of nursing education, orientation, competencies and providing quality improvement and outcomes utilization consultation. This position works in tandem with the Community Living Center Resident Assessment Coordinator to provide coding for sections of the Resident Assessment Instrument (RAI), Minimum Data Set (MDS) assessment, Care Area Assessments (CAA) in adherence to current Centers for Medicare and Medicaid Services (CMS) and Veterans Health Administration (VHA) while simultaneously coordinating records retrieval and review for admissions to the Community Living Center.

The nurse is responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday- Friday/ 07:30 AM - 04:00 PM
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Work will primarily encompass providing administrative support to an assigned clinic, however, other assignments at this level may include, but may not be limited to providing staff coverage to other primary care and specialty care clinics.

Major duties:

• Coordinates with the patient care team to review clinic utilization to ensure the clinic set-up is closely monitored to effectively support the needs of the clinic and to make any necessary adjustments.
• Reviews and follows up on open encounters and return to clinic orders daily.
• Develops and maintains effective and efficient communication with the patients, including facilitating/processing secure messages through My HealtheVet (MHV), with the interdisciplinary team, with VA medical centers, and other agencies.
• Processes delinquent recall reminders and contacts patients for scheduling into the primary care, specialty, and mental health clinics.
• Utilizes computerized programs and databases such as VS GUI, Scheduling Manger, Insurance Capture Buffer (ICB), Veterans Health Information and Technology Architecture (VistA), VetLink, Computerized Patient Record System (CPRS) and other enterprise systems to enter, modify and retrieve sensitive information and various data into or from electronic medical records, scheduling systems and/or reporting formats.
• Explains the VA's mandate to collect insurance information to veterans, their families, and other eligible patients.
• Screens/receives phone calls in a courteous and timely manner, determines the nature of request and provides the information desired using privacy rules and established clinic processes.
• Responsible for following through on providers' orders including scheduling appropriate consultation requests, labs, x-rays and various other specialty clinics available at the CBOC.
• Schedule all appointments with the patient's input, either in person or by phone.
• Participating in team huddles daily and team meetings weekly to plan and manage patient care.

The Edward Hines Jr. Healthcare Network is committed to fostering and sustaining environment which celebrates diversity, provides equitable opportunities for employment and promotion, and supports inclusiveness in our culture. Together, we strive to create and maintain working and learning environment that promote professional growth and teamwork, and are inclusive, equitable and welcoming. We embrace our differences as individuals and unite as a team towards a common goal to serve our nations Veterans.

Major Duties Listed but Not Limited to:

Clinical

• Evaluates and assesses patients, as assigned, to determine the treatment course to be followed
• Performs tests and measurement of muscles, nerves (including but not limited to ASIA assessment), range of motion, posture, strength, ambulation, circulatory and respiratory status
• Performs and interprets results of tests and measurement of the patient's condition for use in preparing a treatment plan, modifying treatment, and evaluating results of treatment
• Performs stimulation of the peripheral and central nervous systems as a noninvasive means of therapy for the control of chronic pain
• Plans and implements a comprehensive treatment regimen designed to maximize patient's functional potential, using a myriad of treatment modalities and procedures, including but not limited to neuromuscular facilitation, muscle re-education, electrical stimulation, sensory integration techniques, positioning, application of assistive devices and joint protection techniques to work toward established goals
• Documents evaluation, goals, patient/family education, progress, and change in treatment or patient's condition in medical records accurately, timely, and includes all elements as per hospital and service policies
• Participates in PT rotation for weekend coverage for inpatient services

• Serves as subject matter expert and education liaison for SCI rehabilitation to medical center staff, patients, families, visitors, students, and volunteers
• Participates in presentation for the SCI Hubs and Spokes conferences
• Instructs new physical therapists in wheelchair evaluation procedures
• Attends regularly scheduled conferences and staffing and is a specialist physical therapist on multidisciplinary teams, contributing information for overall goals of patients
• Instructs new staff in advanced physical therapy seating and positioning techniques/equipment
• Responsible for participating in patient care audits and ongoing quality assurance activities throughout Physical therapy/Rehabilitation Service Program, as assigned by Physical Therapy Supervisor

• Assists in the allocation of available profession and physical resources, assigning workload based on employees training and capabilities, and delegating responsibilities among other physical therapists in the unit
• Attends and participates in scheduled and appointed professional service/program committee meetings, management workshops, conferences, and seminars
• Establishes priority of objectives and evaluates existing programs, conducts needs assessments prior to establishment of new programs
• Communications special problems/conflicts to the Physical Therapy Supervisor/Program Manager

The Edward Hines Jr. Healthcare Network is committed to fostering and sustaining environment which celebrates diversity, provides equitable opportunities for employment and promotion, and supports inclusiveness in our culture. Together, we strive to create and maintain working and learning environment that promote professional growth and teamwork, and are inclusive, equitable and welcoming. We embrace our differences as individuals and unite as a team towards a common goal to serve our nations Veterans.

Major Duties Listed but Not Limited to:

Clinical

• Evaluates and assesses patients, as assigned, to determine the treatment course to be followed
• Performs tests and measurement of muscles, nerves (including but not limited to ASIA assessment), range of motion, posture, strength, ambulation, circulatory and respiratory status
• Performs and interprets results of tests and measurement of the patient's condition for use in preparing a treatment plan, modifying treatment, and evaluating results of treatment
• Performs stimulation of the peripheral and central nervous systems as a noninvasive means of therapy for the control of chronic pain
• Plans and implements a comprehensive treatment regimen designed to maximize patient's functional potential, using a myriad of treatment modalities and procedures, including but not limited to neuromuscular facilitation, muscle re-education, electrical stimulation, sensory integration techniques, positioning, application of assistive devices and joint protection techniques to work toward established goals
• Documents evaluation, goals, patient/family education, progress, and change in treatment or patient's condition in medical records accurately, timely, and includes all elements as per hospital and service policies.
• Participates in PT rotation for weekend coverage for inpatient services

• Serves as subject matter expert and education liaison for SCI rehabilitation to medical center staff, patients, families, visitors, students, and volunteers
• Participates in presentation for the SCI Hubs and Spokes conferences
• Instructs new physical therapists in wheelchair evaluation procedures
• Attends regularly scheduled conferences and staffing and is a specialist physical therapist on multidisciplinary teams, contributing information for overall goals of patients
• Instructs new staff in advanced physical therapy seating and positioning techniques/equipment
• Responsible for participating in patient care audits and ongoing quality assurance activities throughout Physical therapy/Rehabilitation Service Program, as assigned by Physical Therapy Supervisor

• Assists in the allocation of available profession and physical resources, assigning workload based on employees training and capabilities, and delegating responsibilities among other physical therapists in the unit
• Attends and participates in scheduled and appointed professional service/program committee meetings, management workshops, conferences, and seminars
• Establishes priority of objectives and evaluates existing programs, conducts needs assessments prior to establishment of new programs
• Communications special problems/conflicts to the Physical Therapy Supervisor/Program Manager

The Advanced Practice Nurse (APN) III Certified Nurse Practitioner (NP) practices in Surgery Service to provide a full range of services emphasizing quality, timeliness, and the advancement of the Veterans Affairs (VA) mission. The NP provides advanced clinical practice, consultation, and management. The NP practices to the full extent of their education, training, and certification. Core functions are outlined in the clinical privileges that correspond with this position. The NP has prescriptive authority for a panel of patients or program as indicated by their position.

Duties unique to Urology include but are not limited to:
- Examines and diagnoses disorders and diseases of the genitourinary tract and organs. Consults with patients to determine the appropriate course of treatment. Recommends and orders tests to determine extent of illness or help diagnose urologic conditions.
-Prescribing medication and treatment to patients with urological conditions.
-Making rounds daily for urology in-patient in collaboration with operating Urologists; completes admission orders, provides aftercare plans and discharge summaries
-Performs History and physicals for pre-op patients.
-Independently perform procedure as outlined in her/his priviliges.

Major duties and responsibilities of the position:
-Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
-Develops and implements an individualized plan to achieve optimal population health and disease management.
-Demonstrates leadership and works collaboratively with the interdisciplinary team.
-Orders and interprets labs, tests, and diagnostic studies.
-Prescribes pharmacologic and non-pharmacologic interventions.
-Initiates referrals and consults to specialty services.
-Provides education to patients and their families.
-Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
-Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday 8:00 am - 4:30pm
Telework: ad-hoc
Virtual: This is not a virtual position.

Preferred Experience: Obtaining medical histories and performing physical examinations. Providing and coordinating medical care patients, including establishing diagnoses formulating and implementing care plans.

The Urology Physician Assistant (PA) is responsible for the care and administrative needs of the Surgery Service patient in both the inpatient and outpatient setting of the urology section. The PA also functions as a coordinator between the attending physician and the other team members to include Nursing, Social Work, Rehabilitative Services and Dietician. The PA will also be directly responsible to the Urologists for all clinical and administrative duties.

Duties include but are not limited to:

• Provide medical and surgical care for both inpatients and outpatients in the urology section. These patients often have concomitant medical problems and are multi-symptomatic. The PA shall coordinate patient care programs based upon the admitting chief complaint and shall perform the following duties:
  • Admission History and physicals, admission orders, aftercare plans and discharge summaries under direction of Urologist.
    Orders and interprets labs, tests, and diagnostic studies.
  • Prescribes pharmacologic and non-pharmacologic interventions
  • Provide medical education /counseling of patients and their families.
  • Demonstrate the ability to diagnose and treat urology patients seen in consultation with other health care providers.
  • Initiates referrals and consults to specialty services.
  • Promote patient care programs for urology patient and periodically updates them based upon current and new concepts, as well as findings of the attending physician.
  • Integrates the activities of the urology service with other patient care programs at the facility.
  • Evaluates outside consultations presenting t the urology section and determines the appropriate disposition, routing, and urgency of those consults.
  • Develops and implements in-service training for primary care providers in regards- to the subspecialty field of Urology surgery.
  • Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

• Plans, develops, and maintains a network of relationships with community resources and other advocates for the homeless to effectively screen and identify Veteran members of the homeless population
• Interviews potential clients, interprets VHA guidelines and eligibility requirements and completes a psychosocial history and assessment
• Initiates eligibility determination, and forwards to VA eligibility staff members
• Establishes an initial assessment in accordance with policy
• Develops a treatment plan. Using known available resources and the initial assessment, makes initial and continuing decisions regarding the services available and referrals
• Documents the assessment and all treatment plans in accordance with the requirements of Medical Center policy and requirements of various accrediting bodies
• Employs casework methods and techniques to maintain a therapeutic relationship that will help the client work towards the best way of dealing with his/her life situation
• Contributes to policy formulation and participates in establishing procedures within the assigned service area

Major Duties:

• Create, develop, produce, direct and edit audio/visual productions.
• Uses knowledge of a wide variety of principles, practices, and techniques for communicating information through audiovisual means.
• Ability to utilize specialized equipment, develop props and scenes, and direct numerous staff to assist in all major production functions.
• Ability to take existing materials (ex. videotapes, audiotapes, film slides, and photos) to develop projects.
• Ability to analyze the needs of the customer and work with the customer to select the best media to full-fill those needs.
• Produces live broadcasts and serves as the lead point of contact.
• Ensures finished products are polished, grammatically correct, and meets the needs of the agency graphic standards, pain language, and 508 compliance.
• Utilizes a variety of digital cameras and lighting setups.
• Creates high-resolution, high-quality still digital images both in indoor and outdoor settings
• Responsible for labeling, categorizing, and archiving raw and finished audiovisual products.
• Provides guidance and technical assistance to all levels of personnel in all areas pertaining to audiovisual presentation needs.

A Careers - Microbiology/Molecular Medical Technologist: https://youtube.com/embed/eSDGhIwZKdw

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Technologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Medical-Technologist-Career-Flyer.pdf

Duties/Tasks:

• Performs a broad range of laboratory procedures including all testing and tasks of the medical laboratory technologist occupation. In addition, performs advanced and complex laboratory procedures; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
• Evaluates and solves problems related to collection and processing of biological specimens for analysis taking into account physiologic processes and requirements.
• Maintains and documents the optimal functioning of laboratory equipment. Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment. Diagnoses deviations in test performance due to instrument malfunction.
• Performs and documents quality control and assurance activities and corrective actions related to test performance using statistical principles and theories of performance improvement.
• Adheres to practices and regulations governing biosafety and biosecurity in the workplace.
• Identifies discrepancies, solves problems, and presents solutions.
• Answers inquiries regarding test results, methodology, test specificity, test sensitivity, and specific factors, which influence test results. Interprets results and suggests follow-up test selection or procedures.
• Evaluates and implements new techniques and procedures in the laboratory in terms of equipment, method comparison, and establishment of reference intervalsusing statistical methods and theoretical knowledge. Interprets findings and makes recommendations.
• Incorporates principles of educational methodology in the instruction and training of new employees and students and in the laboratory's in-service/continuing education program.
• Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (health care providers, patients, and others). Gives direction and guidance using underlying principles of laboratory testing.
• Organizes work and sets priorities to meet deadlines.

• The department supervisor outlines assignment parameters, deadlines, and priorities and provides advice on how to proceed when unusual problems are encountered.
• The technologist plans and carries out the procedures necessary to complete the work assignment and handles problems and corrects errors in accordance with established protocols or accepted laboratory practices.
• The supervisor reviews the work reports for the technical soundness and conformity to policy and established requirements.

• Meets the needs of customers while supporting VA missions.
• Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner.
• Provides the customer with consistent information according to established policies and procedures.
• Handles conflict and problems in dealing with the customer constructively and appropriately.

The Occupational Therapist will serve as the CSP Clinical Assessor in the Caregiver Support Program with primary responsibilities to provide clinical evidence-based services and interventions; provide caregiver, Veteran and staff education on caregiver issues; engage in community outreach and resource development; continuous quality-improvement activities, and evaluation/consultation.

The CSP Clinical Assessor must demonstrate the ability to apply occupational therapy knowledge, theories, and techniques to a full range of patient populations. The incumbent uses their knowledge to complete specialized consultation on the administrative and clinical considerations of the CSP as referenced in VHA Directive 1152 (1). They apply clinical skills in the following components:

1. Sensory motor, to include sensory integration, neuromuscular and motor;
2. Cognitive integration and cognitive components;
3. Psychosocial skills and psychological components.

• The CSP Clinical Assessor assists in the day-to-day operations of the Caregiver Support Program and ensures compliance and collaboration with local facility and VA Central Office Caregiver Support Program initiatives.
• Collaborates with the other members of the CSP team in the provision of comprehensive health care services to Veterans, ensuring equity of access, service, and benefits to this population, and ensures the care provided is of the highest quality.
• Provides leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs as assigned.
• Updates program management of any potential shifting trends in workload or programmatic concerns and assists with providing recommendations to enhance program effectiveness.
• Participates in direct caregiver and Veteran wellness contacts to assess caregiver stress/burden and the development/application of directed clinical treatment interventions. Provides caregiver and family clinical interventions to facilitate the treatment of caregiver stress, psychiatric illness, emotional distress, and social needs.
• Conducts regular home visits to Veterans and Caregivers participating in the PCAFC, responds to calls from the National Caregiver Support Hotline, responds to other phone calls and general inquiries regarding the CSP, and assists with general tasks associated with the program.
• Advises and collaborates with interdisciplinary teams throughout the medical center on caregiver issues. Creates educational tools, develops programs, and implements trainings focused on specific caregiver needs/issues and providing education and in-service training to VAMC employees, Veterans, families, and caregivers.
• Serve as a consultant for navigating the complex processes caregivers, Veterans, and their families encounter when interacting with government and community agencies.
• Stays informed regarding current federal and state legislation directed at assisting caregivers to continue to provide caregiving in an environment that is safe for both themselves and the Veteran
• Provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family/caregiver conferences and serves as liaison to family members and caregivers.
• Maintains familiarity and responsibility for all performance measures relating to the CSP.
• Assists the Medical Center with MISSION Act implementation, as it relates to CSP and PCAFC & PGCSS expansion
• Other duties and responsibilities may be assigned by the Program Coordinator as needed for the benefit of the Veteran, family, and quality of services provided

A Careers - Microbiology/Molecular Medical Technologist: https://youtube.com/embed/eSDGhIwZKdw

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Technologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Medical-Technologist-Career-Flyer.pdf

Duties/Tasks:

• Performs a broad range of laboratory procedures including all testing and tasks of the medical laboratory technologist occupation. In addition, performs advanced and complex laboratory procedures; recognizes deviation from expected results; analyzes and corrects problems using scientific principles.
• Evaluates and solves problems related to collection and processing of biological specimens for analysis taking into account physiologic processes and requirements.
• Maintains and documents the optimal functioning of laboratory equipment. Uses, calibrates, identifies malfunctions, repairs, and performs preventive maintenance of laboratory equipment. Diagnoses deviations in test performance due to instrument malfunction.
• Performs and documents quality control and assurance activities and corrective actions related to test performance using statistical principles and theories of performance improvement.
• Adheres to practices and regulations governing biosafety and biosecurity in the workplace.
• Identifies discrepancies, solves problems, and presents solutions.
• Answers inquiries regarding test results, methodology, test specificity, test sensitivity, and specific factors, which influence test results. Interprets results and suggests follow-up test selection or procedures.
• Evaluates and implements new techniques and procedures in the laboratory in terms of equipment, method comparison, and establishment of reference intervalsusing statistical methods and theoretical knowledge. Interprets findings and makes recommendations.
• Incorporates principles of educational methodology in the instruction and training of new employees and students and in the laboratory's in-service/continuing education program.
• Communicates effectively and courteously while working as a healthcare team member. Provides excellent service as defined by the customer (health care providers, patients, and others). Gives direction and guidance using underlying principles of laboratory testing.
• Organizes work and sets priorities to meet deadlines.

• The department supervisor outlines assignment parameters, deadlines, and priorities and provides advice on how to proceed when unusual problems are encountered.
• The technologist plans and carries out the procedures necessary to complete the work assignment and handles problems and corrects errors in accordance with established protocols or accepted laboratory practices.
• The supervisor reviews the work reports for the technical soundness and conformity to policy and established requirements.

• Meets the needs of customers while supporting VA missions.
• Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner.
• Provides the customer with consistent information according to established policies and procedures.
• Handles conflict and problems in dealing with the customer constructively and appropriately.