Total 114 job vacancies by Veterans Health Administration

The primary work involves receiving, sorting, and marking linen and apparel in the Linen Distribution. The incumbent is responsible for receiving and sorting linen, transporting linen to and from the post laundry to using areas, assuring the availability of an adequate supply of linens and issuing the linen. Issuing uniforms/scrubs/patient clothing, marking, and sizing to meet customer's needs.

• Receives linen from the consolidated laundry in carts or other approved devices, unused linen from laundry carts and hampers from the wards and all other using areas.
• Receives clean linen and delivers it where directed, using a government delivery truck.
• Stocks linen carts, hampers, and special delivery bags for delivery to using areas according to predetermined quotas and requests from the using areas.
• Records all linen sent to using areas. Adjusts linen quotas as needed coordinating the changes in quotas with the supervisor or designee of the using area.
• Stocks shelves with excess linen for use as needed. Linen will be sorted according to type and class and placed in the proper area.
• Assists in linen inventory by counting all linen received in the linen distribution room during the time of inventory.
• Records the item counted according to type, class and size and submits completed count to the supervisor.
• Cleans and disinfects laundry hampers, shelves, and equipment using proper cleaning methods.
• Loads and offloads delivery truck with linen and delivers the linen to the using area returning with the empty carts and hampers for transport to the consolidated designated pick-up point.
• Receives, inventories, stores, delivers, and releases personal effects/uniforms/scrubs/lab coats according to procedures.
• Marks patient clothing/scrubs/uniforms/lab coats as needed.
• Checks number of items against actual items submitted.
• Uses established procedures to select correct number sequence. Checks number of items against actual items submitted.
• Logs and maintains records, verifies items according to procedures for record keeping purposes. Inventories items and verifies count.
• Secures all items according to appropriate procedure.
• Checks G&L for patient information. Files information including data cards, inventories and other administrative items.
• Marks and color codes all patient clothing, delivers to area assigned when completed.
• Conducts routine audits of storage area and linen.
• Performs other related duties as assigned.

The primary work involves receiving, sorting, and marking linen and apparel in the Linen Distribution. The incumbent is responsible for receiving and sorting linen, transporting linen to and from the post laundry to using areas, assuring the availability of an adequate supply of linens and issuing the linen. Issuing uniforms/scrubs/patient clothing, marking, and sizing to meet customer's needs.

• Receives linen from the consolidated laundry in carts or other approved devices, unused linen from laundry carts and hampers from the wards and all other using areas.
• Receives clean linen and delivers it where directed, using a government delivery truck.
• Stocks linen carts, hampers, and special delivery bags for delivery to using areas according to predetermined quotas and requests from the using areas.
• Records all linen sent to using areas. Adjusts linen quotas as needed coordinating the changes in quotas with the supervisor or designee of the using area.
• Stocks shelves with excess linen for use as needed. Linen will be sorted according to type and class and placed in the proper area.
• Assists in linen inventory by counting all linen received in the linen distribution room during the time of inventory.
• Records the item counted according to type, class and size and submits completed count to the supervisor.
• Cleans and disinfects laundry hampers, shelves, and equipment using proper cleaning methods.
• Loads and offloads delivery truck with linen and delivers the linen to the using area returning with the empty carts and hampers for transport to the consolidated designated pick-up point.
• Receives, inventories, stores, delivers, and releases personal effects/uniforms/scrubs/lab coats according to procedures.
• Marks patient clothing/scrubs/uniforms/lab coats as needed.
• Checks number of items against actual items submitted.
• Uses established procedures to select correct number sequence. Checks number of items against actual items submitted.
• Logs and maintains records, verifies items according to procedures for record keeping purposes. Inventories items and verifies count.
• Secures all items according to appropriate procedure.
• Checks G&L for patient information. Files information including data cards, inventories and other administrative items.
• Marks and color codes all patient clothing, delivers to area assigned when completed.
• Conducts routine audits of storage area and linen.
• Performs other related duties as assigned.

Major duties include, but are not limited to the following:

• Receives and interprets requests or instructions for procedures from the physical therapist or physician. Able to independently provide carried and multifaceted physical therapy interventions based on the established care plan. Plans and implements specialized treatment programs and applies physical therapy procedures to patients under the general supervision of a physical therapist. Employee may carry out or oversee the work of lower graded assistants to accommodate requests.
• The PTA independently selects and adapts the procedures and techniques to be used, while including complimentary techniques as indicated, documents process and outcome in the patient's medical record and modifies programming based on the findings of the reassessment in accordance with previous training or accepted practices. The PTA independently makes recommendations regarding treatment or modifications to treatment plans and actively participates with physicians and nurses in planning rehabilitative treatment procedures.
• Ability to mentor other staff in advanced clinical guidelines and best practices in the specialty of orthopedic physical therapy.
• Ability to serve as subject matter expert (SME) for healthcare providers in orthopedic practice areas regarding physical therapy care.
• Ability to present advanced knowledge in the therapeutic interventions and clinical practice guidelines with the healthcare team for orthopedic physical therapy.
• Ability to interpret and apply clinical practice guidelines in keeping with VA, PT, and CARF standards.
• Able to apply advanced methodologies to a vast array of functional impairments associated with orthopedic dysfunction.
• Independently recommend and apply evidence-based treatment approaches within the plan of care.
• Ability to undependably implement treatment plan using knowledge of techniques related to the patient disability and needs (e.g., therapeutic exercise, balance, body mechanics, flexibility, strength, gait training, neuromuscular development, physical agents, functional training, etc.)
• Completes a preliminary review/examination of patient data (including medical history), compiles and organizes pertinent information, and develops/presents a patient profile to be used in assessing patient's status. Assists with or renders a course of treatment based on the assessed needs of the patient, developing progressive types of physical therapy treatment programs as related to physical therapy and other physical therapy musculoskeletal conditions. This is done in consultation with a physical therapist or physician.
• Has advanced knowledge of treatment techniques to assess changes in physical, mental, and/or medical status, as well as in data collection and assessment techniques to perform specified aspects of patient evaluations and interventions with a focus on orthopedic physical therapy.
• Assists therapist in development of a comprehensive specialized treatment plan that includes long- and short-term goals. Persuades and motivates veterans and family members to participate in treatment plans and comply with indicated regimens and post-discharge activities. Interacts with the patient and family regarding goals for treatment.
• Assists in the performance of, or independently performs, highly specialized and diversified treatment procedures. Utilizes the full range of modalities including heat, cold, sound, electricity, and massage. Administers non-complex active and passive therapeutic exercise. Fits, adjusts, and instructs patients in use of orthoses, prostheses, and mobility appliances. Instructs motivates and assists patients to learn activities of daily living and improve functional activities. Prepares and maintains appropriate equipment and supplies required for these treatments. Specialized knowledge in orthopedic procedures, advancement, and treatment is necessary.
• Varies procedures or positions to adjust for veterans' medical conditions. Modifies intervention environment, tools, materials, and activities in response to each veteran's response to treatment. With prior approval of the therapist, adapts the technical procedures and approaches involving new and unusual treatment and rehabilitation objectives to meet the individual veteran's needs. Modifies or adapts specialized treatment approaches within the scope of the established treatment plan to reflect the changing needs of the veteran.
• Completes documentation and event capture/encounters in keeping with John D. Dingell's policies.
• Weekend and Holiday work schedule rotation for inpatient rehab.

The incumbent assists in all aspects of the development, coordination, and management of the Center for Development and Civic Engagement (CDCE) Office and is responsible for independent management of specific programs or portions of larger programs. This includes, but is not limited to, planning, establishing and implementing policy, developing program goals and objectives, managing, evaluating, and coordinating (internal and external) resources of assigned areas.

• Assist in Development, coordination, and management of Center for Development and Civic Engagement (CDCE) office.
• Takes proactive role in meeting the needs of the facility or other VA affiliated program in establishing a vital link with the community.
• Interviews, schedules, places, and evaluates volunteers.
• Prepares volunteer personnel files in accordance with The Joint Commission and standards of VHA volunteers.
• Coordinates data analysis from diverse sources to prepare reports and evaluations of CDCE/Voluntary service programs and other initiatives.
• Plans and executes a variety of complex internal and external special events, including VISN-wide and national events where the local facility is a key host or sponsor, or responsible for securing major monetary or in-kind donations and volunteer support.
• Implements the strategic and operational plans developed by the CDCE/Voluntary Services Officer.
• Develops recruitment materials geared at both volunteers and community partners.
• Manages implementation of the Continuity of Operations and Emergency Management Plans in relation to volunteer training and communication, deployment of resources , and support of the overall facility emergency plan.
• Manages of all in-kind donations

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Major duties of this position include but are not limited to:
Functioning as the coordinator of care for Veterans at suicide risk receiving care through the Battle Creek VAMC healthcare delivery system including its Outpatient Clinics. The SPC also serves as an advisor to the Associate Chief of Staff for Mental Health, Mental Health Service Chiefs, facility leadership, program managers and other medical center staff concerning suicide prevention strategies for individual patients, for the facility and for the Veteran community as a whole in conjunction with the SPCs at the Wyoming Health Care Center and Battle Creek VAMC, and other members of the Suicide Prevention Team.

Specific functions of the SPC include, among others, identifying Veterans at risk for suicide, tracking appointments and coordinating enhanced care as needed, educating providers, Veterans, families, and members of the community about risk factors and warning signs for suicide, and identifying treatment options. This is accomplished through:

• Tracking all suicide attempts and patients with serious suicide ideation at each facility through the use of the "Suicide Behavior Report" progress note. The coordinator will implement the use of this template at each facility and be placed as a co-signer or additional signer on the template in order to be made aware of all attempts and patients with serious ideation.
• Ensuring that Suicide Behavior Flags are posted on the charts of relevant Veterans and monitoring the need for continued flagging.
• Assuring that all Veterans on the facility tracking list are being followed closely by the appropriate provider on a regular basis as determined by the coordinator and the provider.
• Tracking any no-show appointments by these patients and following up with the patient as soon as possible to reschedule the appointment.
• Following up with Veterans who have contacted the Veterans Crisis Line.
• Maintaining required databases and reports per the National Suicide Prevention Program.
• Preparing Heads Ups and Issue Briefs as needed.
• Monitoring and maintaining the REACH Vet database and the clinical care required.
• Monthly contact with Veterans deemed at high risk for suicide as defined by national guidelines and with those Veterans who remain actively on the high-risk list.
• Monitoring the completion of the treatment plan, safety plan, and means reduction for those patients who have been identified to potentially pose an increased risk for future suicidal behavior.
• Disseminating, organizing, and, where possible, conducting evidence-based and promising, emerging interventions.
• Maintaining awareness of suicide treatment options and making recommendations to the patient's provider when new options become available.
• Obtaining any relevant HIPAA clearances to allow transmittal of facility data on suicide attempts and individuals at risk to the Suicide Prevention Center of Excellence for trending and quality assurance purposes; and transmitting the data following cyber security requirements as applicable for this sensitive data.
• Assuring that all of these patients have a 24-hour resource number including the VCL to call and ways to get assistance if an immediate crisis should occur.
• Establishing an on-going Gatekeeper Training program with non-clinical frontline staff such as clerks and telephone operators to assure that they are aware of options for patients with whom they come in contact during crisis situations.
• Working with community resources such as VSO's and other community groups to assure that they are aware of how to recognize Veterans at risk for suicide and their options for getting these Veterans assistance.
• Developing and implementing an ongoing education plan for providers, Veterans, families, and members of the community on risk factors and warning signs for suicide, and treatment options.
• SPCs will participate in training activities and scheduled conference calls as required by the Office of Mental Health and Suicide Prevention (OMHSP)
• Performs other related duties as assigned

Duties include but are not limited to:

• Functions as a professional and technical advisor to clinical staff, other allied healthcare professionals, program directors and managers throughout the medical center/facility.
• Oversight over HR staffing, employee relations and labor relations in Food Service Operations.
• Exercises a full range of supervisory and personnel management authorities and responsibilities in planning, directing, and assessing work of subordinate staff.
• Establishes a training plan for the food operations section.
• Develops and leads food operations.
• Establishes strategic goals and ensures priorities align with the strategic plan of the NFS department, VISN and national programs.
• Leads the continuous quality improvement effort in Food Service Operations.
• Identify and prioritizes problems, sets long and short-term goals, develop action plans and analyze data to evaluate progress to improve outcomes.
• Develop and update policies and procedures and establish and oversee a system for regulatory compliance. Coordinate food service operation policies and procedures with clinical nutrition management, nursing and other services, as applicable.
• Manage the budget and other resources, anticipating future trends and inflation, new service opportunities, recommendations for growth, efficiencies and strategic efforts are factored into resource requests and brought to the Chief.
• Direct staff in management of contracts, subsistence, supply purchasing for NFS and submits reports to the NFS Chief.
• Solicits support and/or negotiates with facility managers to influence decisions to support food operations section success.
• Works closely with the Supervisory Dietitians to support the department, cover the work within NFS and execute the activities of the department.
• Other duties as assigned.

MAJOR DUTIES include but are not limited to:

• Set up assigned station with the correct supplies and food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients'/residents' plates
• Break down and clean the station when assigned
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room
• Deliver meal trays to the patients' bedsides and report the patients' comments and complaints to the supervisor or dietitian.
• Prepare beverages according to the number of servings required
• Prepare fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities
• Sort, wash, peel and cut cold foods using knives or other equipment
• Provide assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes
• Prepare uncooked food items, such as sandwich spread and salad dressings
• Operate and break down and clean all equipment assigned to food service and related areas
• Portion food items into standard serving sizes using the proper utensils and specified dishware
• Prepare boxed/to go meals
• Select and place correct items on patient trays
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections
• Identify obvious discrepancies between the prescribed diets and the food items designated by the menu
• Decide what food items to serve for the most common diets
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste, trash/recyclables from dishes, glasses and silverware
• Unload food/tray delivery carts
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub cookware and utensils
• Move garbage cans when collecting and transferring trash from the work area to the disposal area
• Other duties as assigned to meet the needs of the Medical Center

Duties include but are not limited to the following:

Program Management
- The Management and Program Analyst is responsible for human resource processes, to include, but not limited to, entering recruitment requests, coordinate credentialing paperwork, and onboarding requirements such as Compensation Panel and computer access requests.
- He/she will assist the Service Administrative Officer in all matters pertaining to the periodic equipment inventory process. This will include working with Logistics and Biomed, and Engineering staff to locate, track, and appropriately disposition all equipment listed in the Service EIL's.
- The incumbent has oversight responsibility for the GIP/Purchasing process, ensuring that VAAAHS, National, and VISN 10 standards are met. He/she will implement corrections to the process if the standards are not met. This coordination will entail working directly with the Logistics GIP/Purchasing Agent, the Supply Technician, and the facility GIP Team.

Physician Coordination and Clinic Grids
- The incumbent is responsible for coordinating all aspects of Physician hiring for Ambulatory Care Services. This includes recruitment, retention, salary determination, credentialing, and privileging. Additionally, this person will be responsible for Physician Productivity measures in relation to other class 1a facilities; they will perform in-depth analysis/audits for areas below the 25% or above the 75% developing action plans for submission to COS and facility director.
- The incumbent will manage all activities related to the residency program. He/she will initiate all necessary organizational procedures involved in maintaining an active residency program. Close coordination with the University of Michigan is necessary to effectively execute these
responsibilities thus requiring the incumbent to develop and maintain a close working relationship with the Residency Program at the University of Michigan. He/she will facilitate the scheduling for diverse Patient Align Care Team (PACT) teaching exposures for learners. The incumbent will assist with modifying and building new clinic grids for Primary Care Providers.

Data Capture and Coordination
- The incumbent will independently manage, analyze, and coordinate all decisions associated with Decision Support Services (DSS) activities within the Service. These duties will include meeting with various Section Chiefs within the Service, DSS (Finance) staff, and staff within the Service to
strategize and apply a problem-solving approach to supply cost distribution and labor mapping.
- The incumbent will identify necessary changes in cost distribution related to RVU's and determine the appropriate corrections as necessary. He/she will also periodically but routinely review with staff labor and supply mapping and product costing in order to ensure accuracy. In addition, incumbent
will coordinate the completion of annua1 Physician Service Agreements as well as Agreements for incoming staff physicians.

Contract Coordination
The incumbent is responsible for the processes involved in the coordination of all contracts with the department. The creation of contracts consists of preparing the documentation required and submission through appropriate leadership channels. Contracts often require close consultation
with local Logistics and national Contracting staff to complete these processes, and the required maintenance of these agreements throughout the life of the contract. The incumbent will assist AO with equipment and procurement requests.


Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday- Friday, 8:00am - 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst/PD920980 and PD939600
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

Duties to include but not limited to:

• Incumbent will have a level of autonomy in the performance of their duties. They will be the charge RRT in the absence of the Chief or Assistant Chief and will have full responsibility to modify the workload to accomplish the assigned duties.
• Incumbent will collect, review and evaluate relevant clinical data from the medical records, care team, patient and patient's family to ensure appropriate care when indicated.
• Incumbent will be capable of performing both basic and complex therapeutic procedures for all patients to include inpatient and outpatient areas. Example, but not limited to; monitoring patients receiving mechanical ventilation, assisting with bronchoscopy, Pulmonary Function Tests, Home Oxygen, using techniques that include interpretation of clinical data, describing and interpreting arterial blood gas values and acid base balance.
• Incumbent will apply clinical expertise where indicated and assist the provider in formulating an appropriate respiratory care plan based upon patient assessment, history, lung auscultation, chest x-ray, pulse oximetry, etc.
• Incumbent will communicate changes in the respiratory care plan and/or patient status to other health care team members as appropriate. the incumbent will make recommendations to providers regarding changes in treatment based upon patient observation and diagnostic test values.
• Incumbent will provide effective and relevant education to the patient, family, students, and facility staff when appropriate.
• Incumbent will perform both fundamental and advanced diagnostic procedures.
• Incumbent will perform Respiratory Care procedures in accordance with departmental guidelines and industry standards.
• Incumbent will actively participate in departmental quality assurance and hospital organizational performance improvement. The Lead RRT will comply with all Medical Center policies and procedures regarding safety practices. The Lead RRT will demonstrate working knowledge of the appropriate safety protocols.
• Incumbent will maintain clinical and professional competency based upon established standards of practice.
• Incumbent assembles, checks, and corrects malfunctions and performs quality controls on respiratory care equipment.
• Incumbent will participate in in-service education pertaining to respiratory therapy, maintaining a close relationship with other disciplines and students who may rotate through the health care facility.
• Incumbent will assign individual assignments based on patient acuity and staffing levels. Lead will be available to cover areas when needed and as indicated.
• Incumbent may be assigned a workload, however at a lesser amount than other assigned staff.
• Incumbent will be responsible to perform chart audits, monthly documentation submission and perform In-service education as necessary.
• Incumbent will have the capability to assign duties and responsibilities to staff. They will provide coverage in those areas that require continuous respiratory presence (SICU, MICU, etc.) when the assigned staff are on breaks or lunch or must leave for any reason.
• Incumbent will help monitor supplies within the department and orders supplies as needed. They will utilize VA systems to request repair and replacement of equipment through Information technology and Biomedical departments to ensure proper and timely replacement of supplies and/or repair of broken equipment and devices.

The Peer Specialist functions as an interdisciplinary team member, assisting professional and non-professional personnel as part of an interdisciplinary treatment team. Peer specialists perform a variety of therapeutic and supportive tasks that include assisting Veterans in articulating their goals for recovery and personal wellness, learning, and practicing new skills, as well as helping veterans monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the peer specialist's own recovery experience, and supporting them in advocating for themselves to obtain effective services. This position will serve as a community-based peer specialist within the local VA facility catchment area. The working environment may include providing peer support services in places such as Veterans' homes, prisons, jails, treatment courts, shelters, tent encampments, street outreach, etc.
Duties include, but not limited to the following:

• Participates in the service, training, consultation, and other professional activities of VA health care services and functions as a fully vested member of the multidisciplinary team.
• Uses personal recovery experiences to model coping techniques and recovery tolls to coach Veterans to relevant skills need for self-management of their health condition(s) and pursuit of their personal wellness.
• Observes behaviors that might indicate difficulty adapting or responding to treatment (e.g., missed assessment appointments, failure to attend or maintain abstinence, risk to self or others, disruptive behavior), completes appropriate documentation, and reports concerns to the treatment team in a timely manner.
• Uses ongoing individual and group meetings to teach Veterans how to identify and combat negative self-talk and overcome fears by providing a forum that allows Veteran to share their experiences.
• As necessary, handles crisis interventions for Veterans and addresses other emergent situations without the benefit of specific instructions.
• Informs Veterans about VA and community supports and resources, including how to effectively utilize them in the recovery and wellness process.
• Maintains a working knowledge of current trends and developments in holistic approaches in wellness and recovery by reading books, journals, and other relevant materials.
• Position requires operation of a motor vehicle or access to public transportation to perform assigned duties.
• Accompanies Veterans to appointments as needed, whether medical, housing, or other treatment plan goal appointments, either through agency vehicle or public transportation.
• Assists Veterans to identify resources and problem solve how to overcome barriers so that the Veterans can independently address transportation and other personal needs.
• Subsequent background checks may be required if treating Veterans in an institutional setting
• Performs other related duties as assigned.

The Extended Care Service Community Living Center Staff Nurse is a Professional Nurse with broad-based clinical knowledge enabling him/her to effectively implement health promotion, disease prevention, and management for adult or older adult residents requiring skilled Nursing interventions in a long term care setting. CLC Staff Nurses typically provide care for residents with complex, mixed chronic medical and/or psychiatric conditions, residents with cognitive impairments, and residents who are terminally ill. The CLC Staff Nurse utilizes the Nursing process when assessing, planning, implementing, evaluating, and documenting Nursing care provided. He/she works collaboratively with the interdisciplinary team when planning and providing care to Nursing Home residents and their families. The Staff Nurse functions independently as a charge Nurse on the unit, organizing and delegating care activities to other RNs, LPNs, and NAs and providing feedback to the Nurse Manager regarding the practice of others in order to improve care. He/she may either direct the care of other Staff members or provide direct patient care depending on the needs of the unit. The CLC Staff Nurse participates in Quality Improvement activities in the CLC and/or Medical Center with the objective of improving patient care outcomes. He/she takes an active role in identifying his/her own educational needs and continually updating clinical skills.

83-1 Palliative Care
83-2 Short Stay Behavioral
84-1 Long Term/Respite Care/Rehabilitation
84-2 Dementia

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 7:00am to 7:30pm or 7:00pm to 7:30am (six 12 hour shifts and one 8 hour shift). Hours may be rotated or extended based on needs of the Medical Center and our Veterans.
Compressed/Flexible: Available
Telework: Not available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

• Nurse Manager (NM) is the designated first-line supervisory authority and is responsible and accountable for the 24/7 operation of their assigned units and provides coverage for other NMs as needed. The NM is responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• The NM seeks knowledge from professional organizations to enhance leadership and career growth. They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes. They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• The NM participates in the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. They promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• The NM maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).

Dietitian (Clinical) duties include:

• Conducts comprehensive nutrition assessments using the Nutritional Care Process (NCP), including nutrition focused physical examinations, to establish a nutrition diagnosis and determine risk and/or degree of malnutrition.
• Develops and implements Medical Nutrition Therapy (MNT) to address the nutrition diagnosis, evaluates and monitors the effectiveness and outcomes of MNT interventions. Modifies the plan as needed to achieve positive patient outcomes.
• Calculates nutrient requirements and necessary diet restrictions or food and drug interactions tailoring the diet prescription to each individual patient.
• Documents MNT in the medical record using the Assessment, Diagnosis, Intervention, Monitoring, Evaluation (ADIME) format.
• Functions independently and accurately when record keeping.
• Identifies patients in need of nutritional support and recommends the appropriate mode of support and communicates appropriately with the health care team.
• Actively participates in formal and informal interdisciplinary team meetings.
• Assesses educational needs and provides nutrition education/counseling for individuals and groups that is tailored to the Veteran(s).
• Utilizes virtual care technology to improve access to care.
• Maintains productivity standards.
• Maintains accurate record keeping of daily clinical activities and completes patient encounters using approved systems.
• Ensures continuous improvement of safe and quality care of Veterans.
• Leads activities in the implementation of new initiatives. Uses data in the development of measures, data evaluation, and initiation of corrective actions.
• Complies with The Joint Commission requirements and other accrediting agency standards to ensure safe and quality patient care.
• Collaborates with the Food Operations Section and department leadership to enhance the Veterans' dining experience, support patient satisfaction, and serve as a liaison between clinical units and the Food Operations Section.
• May perform other related duties as assigned which are appropriate for this grade and assignment.

The AMSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources.

Some of the major duties of this position include, and are not limited to:

• Answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit.
• Scheduling, canceling, re-scheduling patient appointments and/or consults, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines.
• Entering no-show information.
• Monitoring appointment requests from multiple electronic sources.
• Verifying and updating demographics and insurance information when patient's check-in for appointments.
• Processing laboratory related activities such as dictation, transcription, upload reference lab results, etc.
• Coordinating administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.).
• Coordinating with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary.
• Developing and/or maintaining effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies.
• Processing incoming patient secure messaging through My Healthy Vet and coordinates with care team as appropriate.
• Participating in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team.
• Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
• Identifying incomplete encounters and communicating findings to providers, as needed.
• Entering appropriate information into the electronic record; monitoring pre-appointment information and/or requirements to assure readiness for patient visit/procedure.
• Managing patient systems to verify and validate accuracy and resolve issues; evaluating patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informing team members about shared patients.

Duties include but not limited to:

• The Nurse Manager (NM) is the designated first-line supervisory authority
• Responsible and accountable for the 24/7 operation of their assigned units
• Provides coverage for other NMs as needed
• Responsible and accountable for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance
• Function as a role model, educator, practitioner, and supervisor providing leadership to the team
• Enhance care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• Engages in professional organizations to enhance leadership and career growth
• Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).