Total 114 job vacancies by Veterans Health Administration

Duties include but are not limited to the following;

• Make repairs that can be accomplished by removing, replacing, tightening, splicing, soldering, and insulating defective wiring, controls, equipment, and fixtures such as broken and bare wiring, burned out switches and relays, loose connections and fittings, damaged light fixtures, and poorly operating thermostats with the aid of an journeyman level HVAC technician or electrician.
• Receive work orders, oral instructions, and wiring diagrams that indicate the nature of the repair or installation to be made, the layout and placement of circuitry, fixtures, and controls, and the types of wiring, parts, and equipment installed.
• Responsibility for planning, materials, tools, and techniques with little or no advice.
• Works as a plumber repairing new and existing utility, supply, and disposal systems and equipment such as sewage, water, oil, and gas distribution systems, and water closets, tubs, fire sprinkler systems, and showers. Incumbent works from building plans, blueprints, and sketches.
• Works as a painter and coats surfaces using accepted methods of the painting trade including special finishing techniques such as marbling and graining, but using coating materials that are prepared in special as well as common ways, and by applying coating techniques that ensure surfaces have a smooth textured and decorative appearance and meet thickness and level requirements.
• Utilizes carpentry skills to construct, install, repair, and modify wood and wood substitute structures and items requiring close tolerance fit and structural soundness.
• Locate broken, worn, damaged, or poorly operating wiring, fixtures, controls, and equipment through visual check or through use of a small variety of test equipment, for example, test lamps, voltage testers, ammeters, and polarity testers.
• Completes various HVAC related preventive maintenance tasks including but not limited to filter and belt replacement in air handlers, ceiling and floor mounted fan coil units. cleans and maintains refrigeration and air conditioning evaporator and condenser coils.
• Must be able to work well with others having a good attitude and the ability to switch gears quickly as priorities can change on an hourly basis. Must contribute positively to the successful operation of the facilities department.

General Description of Assigned Duties;

The registered nurse provides care and counseling of persons or in the promotion and maintenance of health and prevention of illness and injury based upon the nursing process which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling; provision of care supportive to or restorative of life and well-being; and executing medical regimens including administering medications and treatments prescribed by a licensed or
otherwise legally authorized provider. The nurse's primary commitment is to the patient, whether an individual, family, group, or community (ANA Code of Ethics for Nurses).

Specific Duties;

The incumbent is accountable to the Chief Nurse for Community Care. The incumbent is a registered professional nurse, qualified by education and experience. The incumbent accepts responsibility for assessing, developing, implementing, evaluating and revising the program elements performed by the Community Care staff. He/she coordinates with Care in the Community staff, VAAAHS providers, non-VA providers, and non-VA facilities regarding program elements. These elements include outpatient non-VA care, inpatient non-VA care, authorizations, claims review, appointment scheduling, and other Community Care program elements. The goal of Community Care is to facilitate high quality, appropriate, and cost-effective care for Veterans receiving non-VA care. Clinical oversight of the non-VA care processes is provided by the Chief of Staff and/or designated appointee. He/she promotes, creates, demonstrates and ensures a culturally diverse workforce in which the values and needs of all individuals are respected. The duties of Community Care Nurse Manager are considered a non-bargaining unit assignment, since the duties involve supervision of assigned personnel and engagement in administrative work, in other than a purely clerical capacity. The Community Care Nurse Manager executes position responsibilities that demonstrate leadership, experience, and creative approaches to the management of patient care for adult and geriatric patients, in accordance with the Michigan Nurse Practice Act, Medical center, and VA standards of care. The Community Care Nurse Manager has continuing responsibility for all the following functions: (1) planning work to be accomplished by subordinates, setting priorities and preparing schedules for completion of work; (2) assigning work to subordinates based on priorities, selective consideration of difficulty and the requirements of the assignments, and the capabilities of subordinates; (3) evaluating the performance of subordinates; (4) making recommendations for appointments, advancements, or reassignments of subordinates; (5) giving advice, counsel, or instruction to subordinate personnel on work and administrative matters; (6) hearing and resolving complaints of subordinates and referring more serious complaints not resolved to higher level supervisors; (7) recommending and/or taking disciplinary action where appropriate; and (8) identifying developmental and training needs of subordinates and providing or making provision for such development and training (VA Handbook 5007, Part III, Chapter 8). The Community Care Nurse Manager is also responsible for performance measures, performance improvement, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. The Community Care Nurse Manager is responsible for time scheduling of the unit, coaching staff, dealing with employee conduct and performance issues, completing and submitting recurring reports, proficiencies and performance evaluations in a timely manner. The Community Care Nurse Manager participates on service and medical center committees and task forces to improve nursing practice and patient care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday, 7:30am-4:00pm
Compressed/Flexible: No
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The duties of the position may include but, are not limited to:

• This position performs project planning, produces designs, manages designs, manages construction, and provides construction administration for Minor Construction Projects, Non-Recurring Maintenance (NRM) Projects, Station Level Projects, and Leases, including all areas and aspects (architectural, electrical, life safety, mechanical, civil, structural, etc.) at an assigned medical center and associated Community Based Outpatient Clinic (CBOC)'s.
• The position serves as resident and program engineer consisting of the planning, design, and overseeing of major healthcare system projects
• Oversees Professional Architecture/Engineering (A/E) and Construction contracts to ensure the contractor is in compliance with all contractual requirements, healthcare regulations and codes, specifications and schedules are met in accordance with the government's requirements for VA owned and leased facilities.
• The position provides engineering support to the assigned healthcare system and is responsible for maintaining construction specifications and drawings, maintaining technical reference library of codes, standards, and other regulations which are applicable to the engineering construction industries Occupational Safety and Health Administration (OSHA), National Fire Protection Association (NFPA), American National Standards Institute (ANSI), and others.
• The position serves as a healthcare engineering advisor, engineer consultant, engineer designer, contract administrator, project manager, construction coordinator, and instructor during the design and construction of all projects assigned.
• The position is responsible for providing healthcare engineering support to all assigned projects.
• The position is responsible for performing the duties of a Contracting Officer Representative (COR) on professional design and construction projects, training service staff on technical issues and assisting the service staff on the completion of technical and administrative issues regarding infrastructure related operations of the medical facility.
• The position serves as the Integrated Project Team (IPT) Chairperson, comprised of diverse and multi­discipline professional team members, consisting of internal and external stakeholders, and is a recognized expert in project management.
• The position participates in planning deliberations and contributes significantly to the management decision-making process through teamwork, innovation, coordination, and collaboration with other senior members and stakeholders to ensure objectives are met toward meeting the healthcare system's overall strategic plan goals.

MAJOR DUTIES AND RESPONSIBILTIES

Technical Program Duties: 65%

• Under general supervision, the Program Support Assistant (PSA) is responsible for the submission of all statistical and administrative reports or data from their designated assignment area with the aforementioned programs. This may include data research and entry, program reports, patient lists, accounting and budgetary duties and ongoing responsibility for projects. problems. or requirements that arise within their designated work site. The work will be performed in a timely, professional and courteous manner to sustain quality patient care and customer satisfaction.
• Responsible to operate all necessary applications within FBCS, CPRS and VistA (including but not limited to VistA FEE, Lodging, Admissions, AOD, Caregiver, TCM, MFH and Eligibility Computer Systems as well as ability to work with Microsoft Word, Outlook, Power Point, SharePoint and Excel Spreadsheets).
• Will assess the dimension, consequences, and impact of the assigned work and thus prioritize, collect, and assemble the necessary facts, resolving conflicts, and performs these functions independently. Creativity in the development of procedures where no guidelines exist may be necessary; will identify these irregularities in the course of the work and reconcile those problems .
• Educate Veterans and family members of Veterans on benefits, eligibilities alternative lodging and other available programs with in the Service. Issue discount letters for non-eligible or families, meal vouchers as appropriate by policy.
• Monitor and ensure external supporting services goals are met i.e. dietary, housekeeping, logistics, respiratory and voluntary to complement our systems or services.
• Resolve problems with office equipment malfunctions, obtaining JRM, Engineering, copier/fax technician, or Facilities Management support as indicated.
• Assigned as an authorized user of the Government Purchase Card for small item purchasing in their designated site and section. As an authorized user of this card the incumbent is responsible for meeting the standards for documentation and monthly reconciliation of the purchase cards in accordance with all rules and regulations.
• Automated Data Processing Application Coordinator (ADPAC) liaison, responsible for systems administration within the service and will provide guidance and assistance to clinical staff within the service. Conduct training for new employees as to the administrative requirements of their jobs in the program, i.e., function, documentation, clinic encounters. etc.

• Works with a patient population ranging from age 18 through senior adults (age 65 and over) and must be aware of, and respond appropriately to the physical, social, and psychological differences among these groups.
• Communicate effectively with patients, patient's family or caregiver, clinical staff, and hotel contractors in person or by telephone in order to assess the Veteran's needs.
• Take messages; track call-ins/call-off by other staff members, and notify the appropriate supervisor, they will assess Veterans' needs, assist with the Veteran's situation or redistribute to the appropriate manager, social worker, department, patient advocate, etc.
• Handle consult requests expeditiously or assign to the respective social worker as they are received in the service and log them into the tracker.
• Working with the clinical unit/providers, the PSA will ensure Veterans are screened and approved appropriately prior to social services being rendered.

• Obtain, organize, file and retrieve reports, correspondence, and numerical data for use in preparing status reports, briefings, and presentations i.e. daily AOD log, gain and losses sheets, lodging lists and admission reports, medical records etc. in accordance with all Federal, VA and local policy and guidance.
• Responsible for the administrative handling of all records, forms and documents, retrieval and dissemination of data relating for the programs listed above.
• Type, edit, maintain current copies of records or forms relating to the program such as letters, memos, reports and summaries, surveys, program brochures, letters of introduction, and other types of written communications.
• Compose correspondence; prepare agendas and meeting minutes as indicated to assist clinical functions of as the need arises.
• Print daily roster of Veterans when necessary, maintain a weekly list of scheduled CNH Veteran VA medical center appointments and arrange travel consults to meet the appointments.
• The PSA will perform other duties as assigned.

The NP is a licensed independent practitioner with advanced education and national certification who provides evidence-based care for a population of patients.

Duties include, but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Develops and implements an individualized plan to achieve optimal population health and disease management.
• Demonstrates leadership and works collaboratively with the interdisciplinary team.
• Orders and interprets labs, tests, and diagnostic studies.
• Prescribes pharmacologic and non-pharmacologic interventions.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families.
• Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.
• Attends and participates in daily inpatient rounding with the health care team.
• Completes inpatient discharges, discharge summaries, and daily notes.
• Performs bedside procedures, wound care, and wound VAC dressing changes.
• Responsible for carrying the pager for the General Surgery and Peripheral Vascular services and is responsible for addressing calls from inpatient ward nurses and communicating changes in patient status to residents and faculty surgeons as needed.
• Signs out pager to the junior resident at the end of the day.
• Coordinates patient transition from inpatient to outpatient settings.
• Accomplishes discharge planning and coordinates post-hospital care.
• Provides follow-up phone calls to patients/families to review newly resulted lab findings.
• Any other work assigned by supervisor.

Major Duties and Responsibilities

Guest Relations and Patient Transport :

• The incumbent carries out required performance of this position as transportation program support assistant Guest Relations Program to the Office of Veteran Experience. The program is designed to provide Veterans/patients, their families and visitors with staff who can respond quickly to inquiries, identify problems, and improve the experience of those visiting the campus. The services are designed to respond to customer immediate needs including navigation, direction, and information assistance.
• As a key challenge of patients, navigating the campus will be a primary focus along with providing a positive first impression. For those who do not know how to access medical center programs and/or services, personal assistance will be provided by the staff. The incumbent serves as the initial, as well as the final point of contact for guests entering and leaving the facility and is a key influence toward patient/public perception. In this role, the incumbent performs these responsibilities using skills that will foster a culture of care at the VA facility. The incumbent is assigned to the Office of Veteran Experience and Employee Engagement.
• The incumbent performs customer service guest relations, shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, politeness respect and dignity to others; relates well to people from varied backgrounds and different situations. He/She receives, greets and direct callers over the telephone and in person with precise clear instructions. He/She provides a variety of information about the organization, its functions, and activities and is able to meet the needs of the individual and explain in general terms the information in a way that is understandable to the target audience. or to resolve confusion surrounding the inquiry. He/She provides the assistance requested to ease the experience of the customer. He/She directs Veterans, visitors, and callers to appropriate staff member and/or department based on specific request or by determining the nature of the need and initiates service recovery when needed. The incumbent takes accurate messages and ensures their delivery to support a responsive culture to the customer. He/She provides personal wayfinding assistance and often take Veterans and visitors to locations when they have difficulties with instructions provided. He/she provides excellent customer service via the telephone and face to face simultaneously. He/She ensures customers are greeted with respect and dignity.

• The incumbent must maintain a good rapport and good public relations using judgment, tact, and sensitivity with internal and external customers. Concern for the patient's total needs-physical, emotional and social-must be evident in every interaction.
• Provides basic transport of patients to and from departments. Utilizes sound judgment and critical thinking skills to prioritize actions and meet urgent/emergent patient needs in an unpredictable, rapidly changing environment of care.
• Recognizes that establishing and maintaining a therapeutic relationship with patients will promote trust. Consistently transfers, and transports patients (traveling by golf cart, wheelchair) for appointments or tests in a safe and efficient manner.

• Demonstrates knowledge of VA Policies and Procedures and assists with orientation of new personnel in appropriate areas of expertise. Maintains confidentiality and integrity of all materials containing patient's identifiable and sensitive information. Recognizes and reports safety hazards in the environment that can contribute to falls or other injuries to patients and takes appropriate action. Knowledge of National Safety Goals.
• Consistently practices good hand hygiene and other Standard Precaution principles. Practices proper sanitation by disinfecting/wiping down transport equipment with approved cleaning product prior to each patient transport Demonstrates basic knowledge of equipment safety, i.e., wheelchair, stretcher, and other lift equipment. Consistently practices proper body mechanics to prevent injury to self, other staff, and patients. Maintains positive interaction with the patient and significant others

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Duties include, but are not limited to:

• Clinical and Administrative:
  • Provides medical services to Veterans on an outpatient basis in the primary care setting. Provision of inpatient care or Urgent Care may be seldom required and will be then specifically requested of the primary care provider by the supervisor.
  • Provides primary care medicine to an assigned panel of adult Veterans. Veteran populations we serve are mostly male, with diseases consistent with those seen in the general population, namely diabetes, hypertension, hyperlipidemia, COPD, mental health disorders, amongst others. Comprehensive primary health care for women is also required. A primary focus of practice is on preventive medicine.
  • Participates in the provision of Pain Management, Mental Health, and End of Life Care to Veterans in the primary care setting as required.
  • Participates in the use of clinical practice guidelines, provision of standard of care to patients, and meets relevant performance measures as mandated by Veterans Health Administration (VHA).
• Communication:
  • Meets with the Assistant Associate Chief of Primary Care, the Associate Chief of Primary Care (ACOS) and/or the Chief of Staff as necessary to ensure that the goals and objectives of the VAMC are met.
  • Communicates with other healthcare providers, as necessary, to ensure the timely access and continuity of care to Veterans.
  • Communicates clearly with the Nurse Practitioner (NP) or Physician Assistant (PA) that he/she oversee. This entails co-signage of all NP/PA notes when applicable. This communication should be clear, professional, and directly related to medical care provided to patients.
• Education/Training:
  • Participates in the education/training of personnel as requested.
  • Completes required Veterans Affairs (VA) education and annual training in a timely fashion.
  • Maintains CME credits as required by state law.

Duties include, but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Develops and implements an individualized plan to achieve optimal population health and disease management.
• Demonstrates leadership and works collaboratively with Primary Care Team and other interdisciplinary team members.
• Orders and interprets labs, tests, and diagnostic studies.
• Prescribes pharmacologic and non-pharmacologic interventions.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families.
• Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

VA offers a comprehensive total rewards package.

Duties include, but are not limited to:

• Performing initial medical histories and physical examinations on new and established patients at the Aleda E. Lutz VA Medical Center, indicating clinical problems and patient assessment.
• Providing and coordinating comprehensive care for assigned patients in any care setting, within the limits of this Scope of Practice.
• Performing special examinations, such as compensation and pension examination, examinations on outpatients and also non-adjudicative employee health examination after appropriate training has been completed.
• Performing periodic physical examinations on outpatients ,and screening them to determine the need for further health care.
• Ordering appropriate laboratory tests, consultations, and other diagnostic studies according to criteria previously established by the supervising physician(s) and the Medical Staff Executive Committee.
• Drawing blood specimens (venipuncture) for testing and performing other comparable procedures when personnel who customarily perform such procedures are not available.
• Making interim or final summaries of patients' medical records as required. The responsible physician(s) will review and sign the summary.
• Making appropriate records on all procedures performed for which the PA is responsible.

The duties of the position may include but, are not limited to:

• Responsible tor determining Veteran eligibility status for BT mileage reimbursement and requests for payment of special mode transportation (ambulance, air ambulance, wheelchair, etc.).
• Processes BT mileage reimbursement requests, assigning the correct Fund Control Point (FCP) to each transaction.
• Performs BT financial Co-pay tests to determine BT eligibility and notifies veteran of outcome.
• Incumbent serves as a liaison between medical center personnel, Veterans and their representatives requesting transportation, and is responsible for arranging and coordinating, ambulette, ambulance, and airline trips etc., using the most cost-efficient mode to the Government. Incumbent ensures completion of consults for special mode trips in Computer Patient Record System (CPRS) daily.
• Patient Record System (CPRS) daily. Assures all vendors billing information, BT data, and control point obligation data is entered correctly in the pertinent computerized fiscal budget accounts.
• Assures all vendors billing information, BT data, and control point obligation data is entered correctly in the pertinent computerized fiscal budget accounts.
• Daily responsibilities include transportation appointment scheduling, collecting, compiling, and tracking data and statistical information in support of VTS and SMT programs.
• Performs a basic analysis of the data and generates a variety of reports.
• Aggregates incoming data from a variety of sources.
• Reviews documents, reports, and/or application for omissions and inconsistencies, and ensures data entry is complete and accurate.
• Enters pertinent information into an automated tracking system.
• Maintains automated system of program-specific data to track items such as service project milestones, progress reports, program
  trends, performance measures, compliance strategies, etc.

Major Duties and Responsibilities

Guest Relations and Patient Transport :

• The incumbent carries out required performance of this position as transportation program support assistant Guest Relations Program to the Office of Veteran Experience. The program is designed to provide Veterans/patients, their families and visitors with staff who can respond quickly to inquiries, identify problems, and improve the experience of those visiting the campus. The services are designed to respond to customer immediate needs including navigation, direction, and information assistance.
• As a key challenge of patients, navigating the campus will be a primary focus along with providing a positive first impression. For those who do not know how to access medical center programs and/or services, personal assistance will be provided by the staff. The incumbent serves as the initial, as well as the final point of contact for guests entering and leaving the facility and is a key influence toward patient/public perception. In this role, the incumbent performs these responsibilities using skills that will foster a culture of care at the VA facility. The incumbent is assigned to the Office of Veteran Experience and Employee Engagement.
• The incumbent performs customer service guest relations, shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, politeness respect and dignity to others; relates well to people from varied backgrounds and different situations. He/She receives, greets and direct callers over the telephone and in person with precise clear instructions. He/She provides a variety of information about the organization, its functions, and activities and is able to meet the needs of the individual and explain in general terms the information in a way that is understandable to the target audience. or to resolve confusion surrounding the inquiry. He/She provides the assistance requested to ease the experience of the customer. He/She directs Veterans, visitors, and callers to appropriate staff member and/or department based on specific request or by determining the nature of the need and initiates service recovery when needed. The incumbent takes accurate messages and ensures their delivery to support a responsive culture to the customer. He/She provides personal wayfinding assistance and often take Veterans and visitors to locations when they have difficulties with instructions provided. He/she provides excellent customer service via the telephone and face to face simultaneously. He/She ensures customers are greeted with respect and dignity.

• The incumbent must maintain a good rapport and good public relations using judgment, tact, and sensitivity with internal and external customers. Concern for the patient's total needs-physical, emotional and social-must be evident in every interaction.
• Provides basic transport of patients to and from departments. Utilizes sound judgment and critical thinking skills to prioritize actions and meet urgent/emergent patient needs in an unpredictable, rapidly changing environment of care.
• Recognizes that establishing and maintaining a therapeutic relationship with patients will promote trust. Consistently transfers, and transports patients (traveling by golf cart, wheelchair) for appointments or tests in a safe and efficient manner.

• Demonstrates knowledge of VA Policies and Procedures and assists with orientation of new personnel in appropriate areas of expertise. Maintains confidentiality and integrity of all materials containing patient's identifiable and sensitive information. Recognizes and reports safety hazards in the environment that can contribute to falls or other injuries to patients and takes appropriate action. Knowledge of National Safety Goals.
• Consistently practices good hand hygiene and other Standard Precaution principles. Practices proper sanitation by disinfecting/wiping down transport equipment with approved cleaning product prior to each patient transport Demonstrates basic knowledge of equipment safety, i.e., wheelchair, stretcher, and other lift equipment. Consistently practices proper body mechanics to prevent injury to self, other staff, and patients. Maintains positive interaction with the patient and significant others

FUNCTIONS OR SCOPE OF ASSIGNED DUTIES

• Professional social worker assigned to the Patient Aligned Care Team (PACT), Referrals typically originate from members of the interdisciplinary treatment team, from Veterans, families, caregivers, guardians, community professionals, and VA Ann Arbor staff members in the form of consults, phone calls, walk-ins, emails, and electronic medical record alerts. Referrals will be managed timely and appropriately using the Outpatient Social Work response protocol(s).
• Possess a working knowledge and experience in use of medical terminology, medical/mental health diagnoses, disabilities, treatment procedures including acute, chronic, and traumatic illnesses, common medications, and their side effects.
• Demonstrates a skill in assessment, intervention and treatment plan development when addressing the comprehensive psychosocial needs of the Veterans .
• Will assess the patient to identifying emotional, social, physical, familial, economic instability, and vocational needs that may be causing distress and impacting the health condition or creating barriers to the patient receiving recommended care/treatment. Stressors can include adjustment to the current medical condition, untreated or under-treated Mental Health or Substance Abuse condition, economic instability, legal problems, inadequate housing and transportation, abuse/neglect and exploitation.
• Must complete a thorough assessment to determine the underlying causes of the presenting issue(s), interpersonal and environmental factors, the patient's functional acuity and its effect on the patient's ability and desire to comply with treatment recommendations by the multidisciplinary treatment team.
• Provide a thoughtful approach to assist the patient/ family to understand the contributing factors to the identified issue(s), discuss available short/long term solutions and/or resources, using a strengths-based empowerment model to formulate an appropriate patient centered intervention plan to reduce stressors, improve health and reach health related goals.
• Actively participate as a member of the interdisciplinary treatment team and actively participate through collaboration with Veterans/family/caregivers/Non-VA providers.
• Must be available to provide consultation to treatment team and staff members regarding psychosocial needs of Veterans, the impact of the identified psychosocial barrier on the Veteran's health care planning and compliance with treatment and available interventions/programs/services available to assist in resolving identified barriers.
• Identify appropriate VHA/VBA/community resources and facilitate utilization of and linkage to these resources by the veteran and family to assist clientele in reaching optimal functioning.

FUNCTIONS OR SCOPE OF ASSIGNED DUTIES

• Professional social worker assigned to the Patient Aligned Care Team (PACT), Referrals typically originate from members of the interdisciplinary treatment team, from Veterans, families, caregivers, guardians, community professionals, and VA Ann Arbor staff members in the form of consults, phone calls, walk-ins, emails, and electronic medical record alerts. Referrals will be managed timely and appropriately using the Outpatient Social Work response protocol(s).
• Possess a working knowledge and experience in use of medical terminology, medical/mental health diagnoses, disabilities, treatment procedures including acute, chronic, and traumatic illnesses, common medications, and their side effects.
• Demonstrates a skill in assessment, intervention and treatment plan development when addressing the comprehensive psychosocial needs of the Veterans .
• Will assess the patient to identifying emotional, social, physical, familial, economic instability, and vocational needs that may be causing distress and impacting the health condition or creating barriers to the patient receiving recommended care/treatment. Stressors can include adjustment to the current medical condition, untreated or under-treated Mental Health or Substance Abuse condition, economic instability, legal problems, inadequate housing and transportation, abuse/neglect and exploitation.
• Must complete a thorough assessment to determine the underlying causes of the presenting issue(s), interpersonal and environmental factors, the patient's functional acuity and its effect on the patient's ability and desire to comply with treatment recommendations by the multidisciplinary treatment team.
• Provide a thoughtful approach to assist the patient/ family to understand the contributing factors to the identified issue(s), discuss available short/long term solutions and/or resources, using a strengths-based empowerment model to formulate an appropriate patient centered intervention plan to reduce stressors, improve health and reach health related goals.
• Actively participate as a member of the interdisciplinary treatment team and actively participate through collaboration with Veterans/family/caregivers/Non-VA providers.
• Must be available to provide consultation to treatment team and staff members regarding psychosocial needs of Veterans, the impact of the identified psychosocial barrier on the Veteran's health care planning and compliance with treatment and available interventions/programs/services available to assist in resolving identified barriers.
• Identify appropriate VHA/VBA/community resources and facilitate utilization of and linkage to these resources by the veteran and family to assist clientele in reaching optimal functioning.

MAJOR DUTIES AND RESPONSIBILITIES

The program at VAAAHS comprises of approximately 400 active research projects under 150 active research investigators. Annual research support totals about $18.7M of direct VA support and a total research budget of $25M (including National Institutes of Health [NIH], Department of Defense [DoD], industry, nonprofit, and University funded programs) and the balance administered by the VA-affiliated non-profit research corporation (VA-NPC) Veterans Education Research Association of Michigan (VERAM), and the academic affiliate (University of Michigan). The Deputy Associate Chief of Staff duties and responsibilities include but are not limited to the following:

Direction & Strategic Planning 40 %

• Has technical and administrative responsibility to provide staff supervision and evaluate all health-related programs and management policies pertaining to the agency. Participates in long-term strategic planning and exercises delegated decision making authority for resource management of the agency's research and development programs and policies and is responsible for evaluating the impact of current research standards on programs.
• The Deputy ACOS/R&D monitors the effectiveness of the interactive systems and procedures necessary to advance the research program in accordance with all principles, rules, and regulations affecting research within the VA. Likewise, the Deputy ACOS/R&D monitors the effectiveness of the interactive systems and procedures necessary to advance the research program regarding NIH, DoD, FDA and other national rules and regulations. The Deputy ACOS/R&D also evaluates research productivity and the contributions of programs to the goals of the VAAAHS and the agency. In this capacity, the Deputy ACOS/R&D exercises oversight of programs, principal investigators, and their staff.
• This position establishes guidelines and performance expectations for principal investigators and their staff, which are clearly communicated through the formal employee performance management system. Other duties include observing and evaluating the performance of principal investigators and their staff, conducting work performance critiques, and providing formal or informal feedback.

• Plan work to be accomplished by subordinates; set and adjust short-term priorities, and prepare schedules for completion of work.
• Evaluate work performance of subordinates;
• Give advice, counsel, or instruction to employees on both work and administrative matters;
• Interview candidates for positions in the unit; recommend appointment, promotion, or reassignment to such positions;
• Hear and resolve complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager;
• Effect minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases;
• Identify developmental and training needs of employees, providing or arranging for needed development and training;
• Find ways to improve production or increase the quality of the work directed.

• Recommends long-range schedules, priorities, and deadlines for a variety of regular and special work assignments.
• Formulates and issues written instructions, standard operating procedures, and special instructions for non-routine or complex assignments or to clarify published guidelines.
• Establishes operating guidelines to implement procedures and methods in delivering services or completing maintenance projects to maintain research program accreditation and to maintain regulatory compliance in all areas of expertise.
• Resolves technical work problems not covered by precedents or established policies.
• Works with other research and medical center staff with a goal of increased patient and customer satisfaction frequently requiring independent assessment of work and facility condition.

• Serves as liaison on behalf of the R&D Service with medical center services and other local and national agencies in all matters dealing with research standards and related issues. This includes representing the R&D on related task forces, at professional conferences, and appropriate meetings. It also includes interactions with the VA Central Office, DoD, NIH, nonprofit foundations, and private industry.
• Performs other related duties as assigned.

Major Duties Include, but are not limited to:

• Functions as a clinical expert and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care.
• Assesses, plans, implements, and evaluates delivery of care based on age specific components.
• Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.
• Influences care outcomes by collaborating with members of the interdisciplinary team and participating in process improvement initiatives.
• Supports the Nurse Manager (NM) with supervisory duties and responsibility and accountability for the 24/7 operation of their designated units.
• Provides coverage for other ANMs as needed.
• Has responsibility and accountability for the direction and supervision of specific orientation, training, development of staff, and provides input into the evaluation of individual staff performance.
• Functions as a role model, educator, practitioner, and supervisor providing leadership to the team.
• Enhances care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.
• Engages in professional organizations to enhance leadership and career growth.
• Adheres to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels.
• Equips staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes.
• Cultivates alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.
• Contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards.
• Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution.
• Promotes an inclusive workplace valuing diversity to achieve the organizations vision and mission.
• Maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).
• Leads professional practice using the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) to improve evidence-based and/or data-driven outcomes for an identified patient population and/or specialized areas within immediate practice setting.
• Improves Veteran/patient driven care by optimizing the patient experience, satisfaction and/or safety for the immediate practice setting.
• Communicates and collaborates as an effective leader of the inter-professional team, at the expert level, with improved evidence-based and/or data-driven outcomes for the immediate practice setting.
• Expands knowledge base and practice evaluation through mentoring, precepting, and/or teaching to improve outcomes in the immediate practice setting.
• Leads the integration of evidence-based practice/research with clinical expertise to improve quality of care and resource utilization with improved outcomes for the immediate practice setting.
• Meets the needs of the Veteran and as appropriate the Veteran's family, caregiver and/or significant other, the Veteran's representative, visitors to VA facilities, all VA staff and other customers while supporting VA missions.
• Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, Federal regulations, VA statutes and policy, and VHA policy.