This job is open to current, permanent employees of the Western New York (WNY) VA Medical Centers and WNY affiliated Community Based Outpatient Clinics.
The Deputy Chief of Quality, Safety & Value (QSV) - Registered Nurse demonstrates leadership, experience, and creative approaches to improvement in quality-of-care outcomes. The Deputy Chief of QSV will demonstrate performance that is broad enough to improve the care for a group of patients. The incumbent will ensure that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks in order to lead performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and act as a subject matter expert in data analysis and data display.
The Deputy Chief of QSV - RN assumes a leadership role in facilitating regulatory compliance for internal and external oversight bodies (i.e., The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), Veterans Health Administration (VHA) Directives and Handbooks, etc.), Occupational Safety and Health Administration (OSHA), Office of the Medical Inspector (OMI), Office of the Inspector General (OIG), and VHA performance measures, supporting performance improvement work, and supporting and guiding the work of committees.
Job Duties Include but are not limited to:
- Execute position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.
- Ensures that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks.
- Leads performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and acts as a subject matter expert in data analysis and data display.
- Consult and act as a resource to leadership and staff in standards interpretation implementation, patient safety, infection control, risk management, and re-design of processes and structures to improve care outcomes.
- Develop and implement policy and procedures, collaborates with service departments, and works toward meeting the strategic plan of the organization.
- Monitor corrective actions from survey findings and assists services who are performance outliers.
- Responsible for completing clinical quality reviews, clinical data analysis, and identifying opportunities for improvement.
- Influence care outcomes by collaborating with members of the interdisciplinary team.
- Support all QSV work to include but not limited to Accreditation, System Redesign, Infection Prevention, Patient Safety, Risk Management, High Reliability Organization (HRO), Just Culture, and evidence-based practices.
Work Schedule: Full-time. 7:30 am - 4:00 pm (Monday - Friday)
Compressed/Flexible: Not Available
Telework: Ad-hoc Telework eligible - as determined by agency policy
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
VA offers a comprehensive total rewards package:
VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Starting at $92,594 Per Year (VN 3)