Total 19 Director/C-Level communications manager job vacancies in The United States of America

Major duties include but are not limited to:

• Subject matter expert on all finance across the West Palm Beach VA Healthcare System.
• Responsible for establishing and administering an integrated system of financial staff services, which contribute to efficient and effective management controls over the facility's operations and require complex analysis of essential statistical data that facilitates decision making by executive leadership.
• Responsible for maintaining, tracking, reconciling budgeting, accounting, various programs and activities, and analytical reporting of managerial financing and essential statistical data for executive leadership.
• Actively participates in both short and long term planning activities, and in this capacity influences decisions and actions that involve a broad scope of programs and overall policies and procedures of the medical center.
• Plans and conducts studies to determine the requirement for updated financial information. Prepares reports from a variety of sources identifying problem areas and containing analysis and recommendations for improvement.
• Oversees progress and administers accounting systems designed to track, reconcile and report on agency administered programs and/or appropriations for which the agency has legislative oversight responsibility.
• Validates a variety of accounting data that is entered into the schedules and accounts, this includes evaluating, interpreting, implementing operational ledger management and interrelated tasks that involve administering, categorizing, and organizing accounting and financial transactions.
• Coordinates and oversees financial audits of accounts and financial records to certify or attest that financial statements fairly represent the financial position as of a predetermined date.
• Ensures that payroll operates in accordance with established policies and procedures.

The Supervisory Program Specialist (Assistant Chief/Business Manager), is responsible for a wide range of administrative functions including Decision Support-Systems (RES), budget management, resource allocation, Health Information Management, Veteran benefits and eligibility for Community Care (CC), workload data management, customer service and vendor relations for claims processing and the establishment of a community care network across all VASNHCS.

Major duties include but not limited to:

• Formulates and issues policies relating to the broad area of patient administration which provides a basis for sound administrative practices, define responsibilities for carrying out specific functions, provides recognized authority consistent with applicable law under which action taken to minimize the possibility of unauthorized action or unfavorable criticism, and facilitates decisions to promote consistency of interpretation and application across organizational lines.
• Provides accurate and routine data analyses and evaluations.
• Applies Veterans Health Administration laws relating to the determination of eligibility for both inpatient and outpatient related services and benefits.
• Investigates and develops facts, conclusions, and recommendations in those matters requiring investigations that come within the jurisdiction of the facility.
• Review's patient administration and patient care functions to identify areas where studies should be made and initiates management improvement surveys by staff and operation personnel.
• Provides comprehensive analysis and reports on program accomplishments to include evaluation of effectiveness of station operations and work performance to assist management in planning and decision making.
• Prepares and/or reviews and evaluates financial analysis, summaries, recurring or non-recurring reports which keep management advised of the current financial situation in the Medical Center.
• Other duties as assigned.

This position is multidisciplinary and may be filled as a Psychologist, Social Worker, Marriage and Family Therapist, or a Licensed Professional Mental Health Counselor, at the Program Manager/Coordinator level.

Serves as a Psychology Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including a multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center.
• Responsible for Administrative and outreach staff service functions
• Responsible for the Vet Center's resource and fiscal management, monitoring control points, developing the annual budget, operating within that budget and accounting for appropriated funds
• Leads the coordination and briefing during meetings with Congressional representatives and their staff.
• Lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, and monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health Professionals recognized as licensed independent practitioners, Title 5 Readjustment Counselors, outreach workers, and program support assistants.
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services based on client preference, within the parameters of all current VHA directives, state licensure standards and VA OIG expectations.
• Responsible for professional assessment and specialized service planning to address the most complex readjustment problems presented by eligible clients within the Vet Center setting Service provision to such cases requires the incumbent to incorporate complex multiple causation in differential diagnosis and treatment perspectives into the development of the service plan
• Performs other duties as assigned.

This position is multidisciplinary and may be filled as a Social Worker, Marriage and Family Therapist, or a Licensed Professional Mental Health Counselor, at the Program Manager/Coordinator level.

Serves as a Supervisory Social Worker RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including a multi-disciplinary team of social work and other mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distance from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center
• VCD is responsible for Administrative & outreach staff service functions, ensuring that the needs of individuals in their VSA are met
• The Supervisory Social Worker oversees the fiscal, contractual and operational obligations of the community-based Vet Center
• VCD leads with coordination and briefing during meetings with Congressional representatives and their staff
• Leads in Planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, monitoring, coordinating and evaluating the work of all Vet Center Staff, including Social Workers, other Hybrid Title 38 Mental Health Professionals, Title 5 Readjustment Counselors, outreach workers and Program Support Assistants
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services
• Perform other duties as assigned

This position is multidisciplinary and may be filled as a Psychologist, Social Worker, Marriage and Family Therapist, or a Licensed Professional Mental Health Counselor, at the Program Manager/Coordinator level.

Serves as a Psychology Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including a multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center.
• Responsible for Administrative and outreach staff service functions
• Responsible for the Vet Center's resource and fiscal management, monitoring control points, developing the annual budget, operating within that budget and accounting for appropriated funds
• Leads the coordination and briefing during meetings with Congressional representatives and their staff.
• Lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, and monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health Professionals recognized as licensed independent practitioners, Title 5 Readjustment Counselors, outreach workers, and program support assistants.
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services based on client preference, within the parameters of all current VHA directives, state licensure standards and VA OIG expectations.
• Responsible for professional assessment and specialized service planning to address the most complex readjustment problems presented by eligible clients within the Vet Center setting Service provision to such cases requires the incumbent to incorporate complex multiple causation in differential diagnosis and treatment perspectives into the development of the service plan
• Performs other duties as assigned.

This position is multidisciplinary and may be filled as a Social Worker, Marriage and Family Therapist, or a Licensed Professional Mental Health Counselor, at the Program Manager/Coordinator level.

Serves as a Supervisory Social Worker RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including a multi-disciplinary team of social work and other mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distance from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center
• VCD is responsible for Administrative & outreach staff service functions, ensuring that the needs of individuals in their VSA are met
• The Supervisory Social Worker oversees the fiscal, contractual and operational obligations of the community-based Vet Center
• VCD leads with coordination and briefing during meetings with Congressional representatives and their staff
• Leads in Planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, monitoring, coordinating and evaluating the work of all Vet Center Staff, including Social Workers, other Hybrid Title 38 Mental Health Professionals, Title 5 Readjustment Counselors, outreach workers and Program Support Assistants
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services
• Perform other duties as assigned

This position is multidisciplinary and may be filled as a Psychologist, Social Worker, Marriage and Family Therapist, or a Licensed Professional Mental Health Counselor, at the Program Manager/Coordinator level.

Serves as a Marriage & Family Therapist Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including a multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center.
• Responsible for Administrative and outreach staff service functions
• Responsible for the Vet Center's resource and fiscal management, monitoring control points, developing the annual budget, operating within that budget and accounting for appropriated funds
• Leads the coordination and briefing during meetings with Congressional representatives and their staff.
• Lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, and monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health Professionals recognized as licensed independent practitioners, Title 5 Readjustment Counselors, outreach workers, and program support assistants.
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services based on client preference, within the parameters of all current VHA directives, state licensure standards and VA OIG expectations.
• Responsible for professional assessment and specialized service planning to address the most complex readjustment problems presented by eligible clients within the Vet Center setting Service provision to such cases requires the incumbent to incorporate complex multiple causation in differential diagnosis and treatment perspectives into the development of the service plan
• Performs other duties as assigned.

This position is multidisciplinary and may be filled as a Marriage and Family Therapist, Licensed Professional Mental Health Counselor, or a Social Worker at the Program Manager/Coordinator level.

Serves as a Licensed Professional Mental Health Counselor Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center
• Administrative and outreach staff service functions are also the responsibility of the VCD
• The LPMHC Program Manager VCD oversees the fiscal, contractual, and operational obligations of the community-based Vet Center
• Leads the coordination and briefing during meetings with Congressional representatives and their staff
• VCD takes the lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health professionals, Title 5 Readjustment counselors, outreach workers and office Managers
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services
• Perform other duties as assigned

VA Caribbean Health Care System (1A complexity) is offering an exceptional leadership opportunity as Chief of Psychology. The incumbent reports to the Mental Health & Behavioral Health Sciences Service (MH&BHSS) and organizes, manages the delivery of comprehensive mental health care and activities which serve Veterans with a wide range of mental health disorders and supervises interdisciplinary teams. The incumbent also serves as Director for the Workplace Violence Prevention Program that oversees the Disruptive Behavior Committee, Employee Threat Assessment Team, Fugitive Felon Program, Prevention and Management of Disruptive Behavior (PMDB) program, and Behavioral Health Response Team. All these programs encompass integral components to the functioning of the MH&BHS Service and the VA Caribbean Health Care System. The incumbent serves as the Chief for the Psychology Profession & Workplace Violence Prevention Program Director at the VA Caribbean Healthcare System (VACHS). The Psychology Chief has overall responsibility for all aspects of professional standards and training related to the practice of psychology provided at the VACHS at main medical center and the various community based outpatient clinics.

Duties and responsibilities include, but are not limited to:

• Review requests for clinical privileges in communication with providers supervisors. Recommends their approval, their limits and revocation.
• Collaborates with ACOS MH&BHS, Section chiefs, with other managers and other behavioral health leadership in fostering compliance with VA performance measures and VHA organization goals and guidelines set forth in the Uniform Mental Health Services in VHA Medical Points of Service Directive (VHA Directive 1160.01).
• Responsible for the development and oversight of his/her programs' performance improvement activities SAIL and ORYX action plans and redesign projects. Develops and implements action plan to improve areas of opportunity in performance measures.
• Oversees compliance with accreditation, safety, and other occupational standards. Prepares reports and documents.
• Shares responsibility with MH&BHS Chiefs and leaders in the timely and accurate completion of MH Action Items.
• Conducts meetings with facility wide Professional Psychology group to communicate important Standards, procedures and information regarding the practice of professional Psychology at the VA while fostering the utilization of evidence-based practices.
• Recommends, initiates, and processes any personnel action pertaining to administrative and clinical position within his/her oversight and supervision.
• Approves or disapproves annual, sick, authorized absence, and other leaves certifies time and attendance electronic cards for staff under his/her direct supervision.
• Actively participate in leadership roles on local, state and national professional organizations.
• Ensure that DBC reports directly to the Chief of Staff per VHA Directive 2010-053, is chaired by a senior clinician, has the appropriate clinical and administrative staff to conduct clinical threat assessments, initiate corrective actions, manages Patient Record Flags, reviews and appeals. Prepares and presents reports to the Clinical Executive Committee (CEC) as required by the COS. In conjunction with Employee Education Service, assure that all employees are provided PMDB training, oversees the Employee Threat Assessment Team and Fugitive Felon program.
• Reviews the facility's Workplace Violence Prevention Program and participates as a member of the Environment of Care Committee and participates in the multi-disciplinary Facility Safety Rounds to assure that the program is current and addresses the facility's needs.
• Serves as the Behavioral Health Incident Response Team Leader coordinating psychological services for staff, patients and families during crises and disasters.
• Other duties as assigned.

VA Caribbean Health Care System (1A complexity) is offering an exceptional leadership opportunity as Chief of Psychology. The incumbent reports to the Mental Health & Behavioral Health Sciences Service (MH&BHSS) and organizes, manages the delivery of comprehensive mental health care and activities which serve Veterans with a wide range of mental health disorders and supervises interdisciplinary teams. The incumbent also serves as Director for the Workplace Violence Prevention Program that oversees the Disruptive Behavior Committee, Employee Threat Assessment Team, Fugitive Felon Program, Prevention and Management of Disruptive Behavior (PMDB) Program and Behavioral Health Response Team. All these programs encompasses integral components to the functioning of the MH & BHS Service and the VA Caribbean Health Care System. The incumbent serves as the Chief for the Psychology Profession & Workplace Violence Prevention Program Director at the VA Caribbean Healthcare System (VACHS). The Psychology Chief has overall responsibility for all aspects of professional standards and training related to the practice of psychology provided at the VACHS at main medical center and the various community based outpatient clinics.

Duties and responsibilities include, but are not limited to:

• Review requests for clinical privileges in communication with providers supervisors. Recommends their approval, their limits and revocation.
• Collaborates with ACOS MH&BHS, Section chiefs, with other managers and other behavioral health leadership in fostering compliance with VA performance measures and VHA organization goals and guidelines set forth in the Uniform Mental Health Services in VHA Medical Points of Service (VHA Directive 1160.01).
• Responsible for the development and oversight of his/her programs' performance improvement activities SAIL and ORYX action plans and redesign projects. Develops and implements action plan to improve areas of opportunity in performance measures.
• Oversees compliance with accreditation, safety, and other occupational standards. Prepares reports and documents.
• Shares responsibility with MH&BHS Chiefs and leaders in the timely and accurate completion of MH Action Items.
• Conducts meetings with facility wide Professional Psychology group to communicate important Standards, procedures and information regarding the practice of professional Psychology at the VA while fostering the utilization of evidence-based practices.
• Recommends, initiates, and processes any personnel action pertaining to administrative and clinical position within his/her oversight and supervision.
• Approves or disapproves annual, sick, authorized absence, and other leaves certifies time and attendance electronic cards for staff under his/her direct supervision.
• Actively participate in leadership roles on local, state and national professional organizations.
• Ensure that DBC reports directly to the Chief of Staff per VHA Directive 2010-053, is chaired by a senior clinician, has the appropriate clinical and administrative staff to conduct clinical threat assessments, initiate corrective actions, manages Patient Record Flags, reviews and appeals. Prepares and presents reports to the Clinical Executive Committee (CEC) as required by the COS. In conjunction with Employee Education Service, assure that all employees are provided PMDB training, oversees the Employee Threat Assessment Team and Fugitive Felon program.
• Reviews the facility's Workplace Violence Prevention Program and participates as a member of the Environment of Care Committee and participates in the multi-disciplinary Facility Safety Rounds to assure that the program is current and addresses the facility's needs.
• Serves as the Behavioral Health Incident Response Team Leader coordinating psychological services for staff, patients and families during crises and disasters.
• Other duties as assigned.

This position is multidisciplinary and may be filled as a Marriage and Family Therapist, Licensed Professional Mental Health Counselor, or a Social Worker at the Program Manager/Coordinator level.

Serves as a Licensed Professional Mental Health Counselor Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center
• Administrative and outreach staff service functions are also the responsibility of the VCD
• The LPMHC Program Manager VCD oversees the fiscal, contractual, and operational obligations of the community-based Vet Center
• Leads the coordination and briefing during meetings with Congressional representatives and their staff
• VCD takes the lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health professionals, Title 5 Readjustment counselors, outreach workers and office Managers
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services
• Perform other duties as assigned

This position is multidisciplinary and may be filled as a Psychologist, Social Worker, Marriage and Family Therapist, or a Licensed Professional Mental Health Counselor, at the Program Manager/Coordinator level.

Serves as a Marriage & Family Therapist Program Manager, RCS Vet Center Director (VCD) and is responsible for the professional and administrative supervision and oversight of all readjustment counseling, outreach, referrals and follow-up care coordination services provided to eligible individuals within the designated Vet Center Service Area (VSA).

• The VCD supervises both professional and nonprofessional staff including a multi-disciplinary team of mental health professionals of various performance levels who work in multiple locations (Vet Centers, Vet Center Outstations and Community Access Points) and in communities distant from the Vet Center through planned outreach, often in conjunction with a Mobile Vet Center.
• Responsible for Administrative and outreach staff service functions
• Responsible for the Vet Center's resource and fiscal management, monitoring control points, developing the annual budget, operating within that budget and accounting for appropriated funds
• Leads the coordination and briefing during meetings with Congressional representatives and their staff.
• Lead in planning, establishing and implementing Vet Center policies and procedures, developing staff goals and objectives, and monitoring, coordinating and evaluating the work of all Vet Center staff, including social workers, other Hybrid Title 38 Mental Health Professionals recognized as licensed independent practitioners, Title 5 Readjustment Counselors, outreach workers, and program support assistants.
• Provides direct readjustment counseling services within and outside of the Vet Center to include in-person and virtual services based on client preference, within the parameters of all current VHA directives, state licensure standards and VA OIG expectations.
• Responsible for professional assessment and specialized service planning to address the most complex readjustment problems presented by eligible clients within the Vet Center setting Service provision to such cases requires the incumbent to incorporate complex multiple causation in differential diagnosis and treatment perspectives into the development of the service plan
• Performs other duties as assigned.

The Assistant Chief Medical Technologist Laboratory Manager shares with the Chief Medical Technologist Laboratory Manager, full responsibility for managing and supervising all phases of laboratory service operations.

Duties Include:

• Provides guidance and serves as an authority and subject matter expert on laboratory medicine, including research, agency policies, new test and procedures.
• Develops guidelines.
• Assesses laboratory effectiveness.
• Establishes and maintains quality management programs.
• Consults with or serves as a consultant to local, network, and national program officials.
• Manages regulatory affairs and compliance.
• Develops and manages program budget and resource utilization, inventory, acquisition and contracting processes.
• Assists and participates in educational programs affiliated with institutions providing training for individuals in laboratory science or related medical field of study.
• Keeps abreast of current research, clinical methods, and technical advances in the field.
• Develops and integrates new techniques, and procedures into laboratory programs.
• Provides direction and guidance for the staff.
• Maintains coverage throughout the laboratory and active recruitment and personnel selection functions.
• Interprets and provides technical guidance on agency policies and procedures.
• Other duties to be assigned.

The Chief Medical Technologist Laboratory Manager with the Director of laboratory service, full responsibility for managing and supervising a phases of laboratory service operations.

Duties Include:

• Provides guidance and serves as an authority and subject matter expert on laboratory medicine, including research, agency policies, new test and procedures.
• Develops guidelines.
• Assesses laboratory effectiveness.
• Establishes and maintains quality management programs.
• Consults with or serves as a consultant to local, network, and national program officials.
• Manages regulatory affairs and compliance.
• Develops and manages program budget and resource utilization, inventory, acquisition and contracting processes.
• Assists and participates in educational programs affiliated with institutions providing training for individuals in laboratory science or related medical field of study.
• Keeps abreast of current research, clinical methods, and technical advances in the field.
• Develops and integrates new techniques, and procedures into laboratory programs.
• Provides direction and guidance for the staff.
• Maintains coverage throughout the laboratory and active recruitment and personnel selection functions.
• Interprets and provides technical guidance on agency policies and procedures.
• Other duties to be assigned.

Duties of the Supervisory Psychologist serving as the Guam Vet Center Director and licensed professional with knowledge of and ability to apply advanced professional psychological treatments to the full range of patient populations include but are not limited to:

• Supervising a multidisciplinary staff composed of clinical and administrative team members, whose primary mission is to provide direct readjustment counseling to eligible individuals in the areas of suicide prevention, crisis intervention, short- and long-term treatment for symptoms associated with Post-Traumatic Stress Disorder, and readjustment issues;
• Planning, developing, implementing, coordinating, monitoring, and evaluating professional services rendered by subordinates;
• Setting guidelines and establishing intervention strategies/treatment priorities for individual, group, conjoint and families employing varying clinical and therapeutic modalities;
• Conducting Performance Based Interviews (PBI) and determining selection processes to ensure fair and equitable recruitment of qualified, high achieving, and well prepared applicants;
• Developing networks and working relationships external to the Richmond Vet Center and the Department of Veteran Affairs with Veteran service organizations, community based agencies, and mental health organizations to enhance service delivery and develop referrals of Veteran clients to appropriate care;
• Serving as a consultant and subject matter expert to programs and resources external to the Vet Center on matters of readjustment needs of Veterans;
• Creating, implementing, and measuring market penetration of Vet Center services through a comprehensive outreach plan for the primary service area;
• Ensuring fiscal/budget management, in compliance with applicable RCS and VHA policies and procedures as an approving official for time & attendance reports, leases/contracts management, staff local travel, Government Purchase Card (GPC) purchases, etc.; and
• Screening/assessing of Veteran clients, treatment planning and goal setting, referral to service providers, development of a resource file, Veteran advocacy, crisis intervention, education/health promotion, coordination of non-institutional and institutional services, and individual/group counseling.