Total 21 job vacancies by Vacancy Filler

About the Role
We have an exciting opportunity for a full time Property Services Inspector to join an existing team of inspectors responsible for the standard of communal areas and appearance of Hightown properties.
As a Property Services Inspector, you will have good technical knowledge within the housing construction field and will be expected to carry out regular inspections and following up actions needed to meet the high standards expected by residents.
The successful candidate will be responsible for:• Ensuring the continued maintenance of the standard of the Association’s properties and estates in a designated geographical area.• Taking ownership for the standard of communal areas and appearance of the properties, carrying out regular inspections and following up actions needed to maintain the expected standards agreed with residents• Ensuring up to date accuracy of the property database so that future works can be efficiently planned• To pre inspect works to effectively investigate, identify and diagnose building defects and produce solutions by actioning remedial repairs and maintenance works• Carrying out property and health and safety inspections including pre works and post works inspections• Frequently liaising with residents to ensure the expected property standards are maintained• Complete Fire Risk Assessment reviews of communal buildings and assets
About You
We are therefore looking for an individual who demonstrates a compassionate, enthusiastic and respective and `can-do` approach.You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others.
To apply for the role of Property Services Inspector you will need to have the following:• Experience, knowledge or qualifications in a relevant sector, for example in building construction/surveying/building regulation• Experience of working within public sector housing• Knowledge / understanding of Building & Fire safety systems and regulations • Ability to climb stairs and ladders on a regular basis• A good working knowledge of IT, particularly proficiency in Microsoft office packages• Excellent verbal and written communication and customer care skills• Strong time management skills
All applicants must hold a valid UK driving licence and have access to a vehicle.
About Us
Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.We currently manage over 9,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver around 500 new affordable homes each year.
The Benefits
We offer a range of benefits which include:• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service• £42,588 pa for a 35 hour a week contract• Regular support from your line manager and colleagues• Annual bonus based on satisfactory performance (Dependant on start date and contract length)• Monthly attendance bonus on top of your basic salary• Annual salary and cost of living review• Commitment to health and wellbeing with the Five Ways to Wellbeing• Ongoing professional development and support to deliver outstanding support• Workplace pension scheme and life assurance of three times your annual salary• Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us• Friendly and supportive team environment• Employee assistance helpline• Mileage paid for car usage• Well-equipped on-site gym
Closing date: Thursday 21st November 2024
Interview date: Friday 29th November 2024
We are an Equal Opportunities & Disability Confident Employer.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a sa

Payroll Officer - £39,039 pa - 35 hours per week
This role is one of a small team responsible for the delivery of a first class payroll service to the Association and its employees, through the input of payroll data and management of the payroll provider RSM.
Key Responsibilities:

To work collaboratively with other members of the Payroll team to deliver a first class payroll service, ensuring all employees are paid the correct amount on the due date.
To promptly and accurately input employee data into the payroll software for new starters, contract changes, leavers and other relevant changes, either manually or via data upload.
To process all data input accurately and promptly and to ensure that the resulting payroll accurately reflects all the data supplied.
To extract and submit payroll information required to facilitate pensions automatic enrolment to the agreed timetable and in accordance with legislative requirements.
To deliver all payment data requirements for Real Time Information (RTI) to HMRC in accordance with required timetable.
To produce overpayment invoices and write to employees who have been overpaid using the template provided by HR.
To extract and submit payroll information required to facilitate pensions automatic enrolment to the agreed timetable and in accordance with legislative requirements.

About You
We are therefore looking for an individual who demonstrates a compassionate, enthusiastic, and respective and `can-do` approach.
You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others.
To apply for the role of Property Services Inspector you will need to have the following:

Experience of working in a payroll and/or process driven customer service environment
A good general knowledge of IT, particularly Microsoft office packages
Good knowledge of national government legislation, regulations or guidelines relating to payment of employees via payroll
Able to handle sensitive information in a confidential manner with particular regard to data protection requirements
Must be computer literate and proficient in the use of the Microsoft suite of programmes, and in particular Excel and Outlook
Able to understand and interpret policies, procedures and relevant legislation relating to pensions regulations and guidance, eg SHPS Pensions, NHS Pensions, LGPS etc

The Benefits
We offer a range of benefits which include:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£39,039 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance (Dependant on start date and contract length)
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Well-equipped on-site gym

Closing date: Sunday 20th October 2024
Interview date: Friday 25th October 2024
We are an Equal Opportunities & Disability Confident Employer.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

About Us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.We currently manage over 9,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year.
About the Role
The Financial Inclusion Officer will be part of the Tenancy Support Team, providing a highly professional, customer focussed service to tenants and applicants for Hightown's General Needs Accommodation.
The post holder will:

Support tenants to maximise their incomes; including carrying out benefit checks
Work with tenants with complex circumstances to support rent recovery
Provide practical support to tenants on a range of issues to help them establish and maintain a tenancy.
Build positive working relationships with external agencies, such as Grant Funding Charities, the Department for Work and Pensions, Local Authorities, Citizens Advice and debt support agencies.
Work alongside the Tenancy Sustainment Officers to provide holistic support across a range of issues.

About You

Experience of working with a busy caseload.
Knowledge of welfare benefits, welfare reform and services to support with debt.
Excellent organisational, time management and communication skills.
Commitment to high standards of service to customers.
Car owner and qualified driver with access to own vehicle.

The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£39,039 per annum for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
On site gym

How to Apply
To apply please click the link belowand complete our online application form.
Please see below for a copy of the job description.
Closing date: Friday 4th October
Interview date: To be confirmed
Appointment to this position will be subject to satisfactory right to work, reference and medical checks.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
We are an Equal Opportunities Employer and a Disability Confident Employer.

Scheme Manager - Young people's Housing Service - Separated Migrant Children
37.5 hours per week - £32,391 per annum
About the role
The young peoples separated migrant children services (SMC) are a dedicated team committed to providing supporting and empowering environments for young people aged 16 – 18 years who are under the care of the Local Authority. Our approach is rooted in the principles of psychologically informed environments (PIE), ensuring that our services are tailored to meet the psychological and emotional needs of those we support. We believe in creating safe, welcoming spaces that foster growth, resilience and positive change, whilst adhering to Ofsted regulations.
We are seeking a compassionate and dynamic scheme manager to join our team. Your role as a scheme manager will be to support the management team to ensure that the home runs smoothly on a day-to-day basis and you will be involved in moving the service forwards, including developing new ideas.
We are keen to recruit individuals who care about supporting vulnerable young people to achieve their aspirations and goals, as well as understanding, promoting and embracing our values:

Putting our residents and service users first
Treating people with respect, promoting independence and choice
Developing passionate and committed teams
Being cost effective without compromising standards or safety

If you share our values and our passion for supporting young people, we would love you to work for us.
Ideally candidates will have 1 year’s management experience and at least 2 years’ experience working within the care & supported housing field/with young people.
Key responsibilities:

Empowering the staff team to support vulnerable young people to lead independent and fulfilling lives with the support of a network of staff, social workers and other professionals.
Expected to use a positive approach to support the young people to develop independent living skills such as cooking, cleaning, budgeting and building their confidence so they can move on positively.
Empowering the staff team to enable the young people to access meaningful activity such as education, employment, training opportunities and volunteering.
Liaise with various external agencies jointly to ensure that the young person has a smooth journey
Line managing a staff team of Senior Support Workers, Support Workers and Night Supervisors.
Managing rotas which will include organising annual leave and sickness cover

Qualifications and experience:

Qualified to NVQ Level 5 in Children & Young People/equivalent or willing to work towards achieving the qualifications within the work place.


Experience working with young people, particularly those facing complex challenges such as challenging behaviour, complex mental health issues or substance misuse.
Experience of working with young people who are currently going through the Home Office process in relation to their asylum claim in the UK
Can show a commitment to the principles of psychologically informed environments (PIE).
Strong interpersonal skills and the ability to adapt communication to the individual needs of the young person with the view to engage and motivate.
Flexibility and adaptability to work across different locations within the community and respond to varying needs.
Ability to work independently and as part of a multidisciplinary team.
Commitment to continuous professional development and reflective practice.
Applicant must be car driver with use of car. Please note that business car insurance is mandatory.
Knowledge of or willingness to understand Ofsted regulations and standards, with experience in ensuring compliance in a youth support setting.

Safer recruitment requirements:

All applicants must complete a detailed application form, providing a full employment history and explaining any gaps in employments.
Applicants will be required to provide at least two professional references, including one from their most recent employer, which will be checked before any offer of employment is made.
A rigorous interview process will be conducted, which could include scenario-based questions to assess suitability for working with young people in a PIE environment & second stage interviews with our ‘Voicebox’ team, which includes current service users from various schemes.
All successful candidates will be required to undergo an enhanced Disclosure and Barring Service DBS check prior to starting employment. There is a requirement that all employees register on the Update Service. Full costs will be reimbursed. Update Service and other DBS online services - GOV.UK (www.gov.uk)
Verification of qualifications and professional memberships will be conducted.
Proof of identity and right to work in the UK must be provided.
Successful candidates must complete a probationary period during which their performance and suitability for the role will be closely monitored.

Benefits:

Competitive salary
Competitive mileage allowance
Supportive and inclusive working environment
Chance to make a meaningful impact in the lives of young people
Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service pro rota
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Opportunity for professional development and training to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Access to the Employee assistance helpline
Opportunity for overtime

How to Apply
To apply for the position of Scheme Manager please complete an online application form.
Please see below for a copy of the Scheme Manager job description.
Closing date: Tuesday 3rd September 2024
Interview date: Friday 13th September 2024
Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks.
We are an Equal Opportunities & Disability Confident Employer.

Learning Disability Support Worker (Supported Living)
We are currently recruiting for 4 full time (37.5 hours) Support Workers at our service St Barnabas Court, Hemel Hempstead Hertfordshire. The role is based in Hemel Hempstead with some travel to locations in St Albans.
St Barnabas provides supported living homes for people with learning disabilities. We have 8 supported living homes for people with 24-hour support on site provided. We also provide outreach support for people with learning disabilities in the community.
The care support roles on site do not provide personal care and our aim is to provide personalised support to people living in their own homes to help them on their journey towards independence and to help them meet their full potential.
Who we are looking for
We`re keen to recruit individuals who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are:

Putting our residents and service users first
Treating people with respect, promoting independence and choice
Developing passionate and committed teams
Being cost effective without compromising standards or safety

We will give you all the training and support you need to be a Learning Disability Support Worker including a qualification in health and social care, if you don`t already have one.
If you share our values, we`d love you to work for us.
As a Learning Disability Support Worker you will be empowering our service users to lead the life they want and you`ll support them to go out for walks, going by car on day trips, to the cinema and bowling. You`ll join a supportive team with a `can do` attitude who engage with our residents to find new things for the service users to join in with whether it`s arts and crafts, cooking or a Friday night disco. As part of the role you will be required to provide personal care and support with eating and drinking.
You will need to want to work shifts, hold a full UK driving licence. Unfortunately at this time we cannot offer visa sponsorship and you will therefore need to demonstrate the right to work in the UK
If a Learning Disability Support Worker role sounds like the right opportunity for you or you want to have an informal chat, please contact us on 01442 292291 or recruitment@hightownha.org.uk
The Benefits
In return for your hard work and commitment as a Learning Disability Support Worker, we offer a considerable benefits package which includes:

Generous annual leave allowance of 33 days per year including bank holidays, rising with service (pro rata for part time)
£25,350 per annum
Monthly attendance bonus of 1.25% on top of your salary
Annual bonuses based on satisfactory performance
Regular reviews of salary and cost of living to ensure you receive the market salary for the role.
An organisational commitment to employee health and wellbeing
Life assurance of three times your annual salary and a workplace pension scheme.
You'll receive two weeks initial training which we will pay you for so you've got the basics in place then we will provide you with ongoing training and support
Fully paid DBS
A structured rota so you know your work pattern in advance
Mileage paid for car use
Opportunities to earn extra through overtime

You will need a full UK driving licence for these roles but you do not need your own car as we have scheme vehicles.
How to apply
If you are interested in joining our friendly teams as a Learning Disability Support Worker, please click on the link below to apply.
In accordance with CQC regulations, appointment to this position will be subject to satisfactory DBS, reference and medical checks.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
We are an Equal Opportunities Employer.
We are a Disability Confident Employer.

Tenant Services Administrator - £27,117 pa - 35 hours
About the role
The Tenant Services Administrator will be responsible for the provision of a professional customer focussed front line service for Hightown's internal and external customers as well as the provision of efficient and effective administration service to support Hightown's Housing Team. The Tenant Services Administrator will be joining a small, busy team; they will require a flexible approach to the job and will work as part of a team to deliver services and achieve targets.
Key Responsibilities:

To provide administrative support to Housing Officers dealing with housing management issues including general communications, mail merges and newsletters.
To respond to general housing management enquiries including pet permission requests, reports of anti-social behaviour, parking, and tenancy changes.
To ensure that accurate and detailed information is obtained from tenants, updating tenancy records where appropriate and keeping accurate records of customer contacts, including complaints.
To accompany Housing Officers on visits and to provide support at resident involvement events.
To liaise with appropriate external agencies and internal departments to deal with housing management issues.

About Us
Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
We currently manage over 9,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver around 500 new affordable homes each year.
The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£27,117 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage

Closing date: Wednesday 14th August 2024
Interview date: Thursday 22nd August 2024
Appointment to this position will be subject to satisfactory DBS, references and medical checks.
We are an Equal Opportunities and Disability Confident Employer.
If you are interested in joining our friendly team, please apply below.

About the Role
This influential role will be responsible for identifying and assessing evidence of Hightown’s compliance with all statutory and regulatory requirements across the business. This will include developing and managing systems for demonstrating effective controls relating to the governance and the management of Hightown's services. You will be working across the business to provide assurance to Hightown's Board and senior officers that we are fully compliant with the core standards expected of social housing providers. Your work will be varied including conducting compliance audits, helping managers to identify solutions to compliance gaps, acting as the deputy Data Protection Officer and updating key policies and procedures relating to compliance and assurance.
About You
You will thrive working with teams across the business, where you will put your excellent knowledge of compliance and business assurance processes to good use. Ideally, you will have experience of working within the housing sector or a similar highly regulated environment.
You must be able to work collaboratively with colleagues at all levels and have strong communication, written, and presentation skills. Your ability to interpret and present complex data to others will help to influence and achieve positive outcomes.
About Us
Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building and managing much needed new homes and providing care and supported housing services for a wide range of people.
Hightown currently manages around 9,000 homes and employs over 1,000 staff. We have an annual turnover of £121 million, and an ambitious development programme.
Our benefits
In return for your hard work and commitment, we offer a considerable benefits package which includes:

Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
Ability to work from home two days per week by agreement
Workplace Pension Scheme
Free staff car park facility
Discretionary annual bonus based on satisfactory performance
Monthly attendance bonus of 1.25%
Employee health and wellbeing programmes & access to onsite gym facilities


Closing date 15th August 2024
Interview dates w/c 26th August 2024

Unfortunately, at this time Hightown Housing Association cannot offer visa sponsorship and all applicants will need to demonstrate the right to work in the UK,
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
We are an Equal Opportunities Employer and would actively welcome applications from a diverse pool of people.

Complaints & Resolution Officer
£39,039 pa - 35 hours
About the Role
The Complaints and Resolution Officer is responsible for providing a customer focused and high quality service to ensure the delivery of a robust complaints handling service, respond to information requests and provide administrative support to collate tenancy records and respond to Subject Access Requests.
The Complaints and Resolution Officer will work with customers, colleagues, and contractors to investigate and respond to complaints, using listening and communication skills to build constructive relationships with customers to resolve concerns at the earliest opportunity. The Officer is responsible for writing comprehensive formal complaint responses which demonstrate a commitment to high quality service delivery and empathy.
The successful candidate will be responsible for:

To be the first point of contact for customers who express dissatisfaction and who may want to formalise a complaint.
To disseminate outcomes from complaints to other departments, and ensure that any follow up actions identified from complaint investigations are completed in a timely way. To support staff in other teams to identify and complete actions where appropriate.
Follow the Housing Ombudsman Service's Complaints Handling Code, ensuring that deadlines are met for acknowledging and responding to complaints and to deal promptly with complaints in accordance with Hightown’s complaints procedure.
To support with the identification and sharing of lessons learnt from complaints to promote service improvement.
To assist with the collation and redaction of documents relating to Subject Access Requests, Housing Ombudsman enquiries and legal claims.

All applicants must hold a valid UK driving licence and have access to a vehicle.
About Us
Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
We currently manage over 8,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver around 500 new affordable homes each year.
The Benefits
We offer a range of benefits which include:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£39,039 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance (Dependant on start date and contract length)
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Well-equipped on-site gym

Closing date: Wednesday 24th July 2024
Interview date: Friday 2nd August 2024
We are an Equal Opportunities & Disability Confident Employer.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

About the Role
We have two exciting opportunities for full time Property Services Inspectors to join an existing team of inspectors responsible for the standard of communal areas and appearance of Hightown properties.
As a Property Services Inspector, you will have good technical knowledge within the housing construction field and will be expected to carry out regular inspections and following up actions needed to meet the high standards expected by residents.
The successful candidate will be responsible for:

Carrying out a programme of stock condition surveys on a designated patch
Ensuring up to date accuracy of the property database so that future works can be efficiently planned
Carrying out property and health and safety inspections including pre and post inspections
Frequently liaising with residents to ensure the expected property standards are maintained
Complete Fire Risk Assessments of communal buildings and assets

About You
We are therefore looking for an individual who demonstrates a compassionate, enthusiastic, and respective and `can-do` approach.
You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others.
To apply for the role of Property Services Inspector you will need to have the following:

Knowledge or qualifications in a relevant sector, for example in building construction/surveying/building regulation
Experience of working within public sector housing
Ability to climb stairs and ladders on a regular basis
A good general knowledge of IT, particularly Microsoft office packages
Excellent communication and customer care skills

All applicants must hold a valid UK driving licence and have access to a vehicle.
About Us
Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
We currently manage over 8,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver around 500 new affordable homes each year.
The Benefits
We offer a range of benefits which include:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£42,588 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance (Dependant on start date and contract length)
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Well-equipped on-site gym


Closing date: Tuesday 23rd July 2024
Interview date: Wednesday 31st July 2024
We are an Equal Opportunities & Disability Confident Employer.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Scheme Manager - Young people's Housing Service - Separated Migrant Children
37.5 hours per week covering 2 schemes in Hemel Hempstead.
Who we are looking for
We`re keen to recruit individuals who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are:

Putting our residents and service users first
Treating people with respect, promoting independence and choice
Developing passionate and committed teams
Being cost effective without compromising standards or safety

If you share our values, we`d love you to work for us.
The young peoples separated migrant children services (SMC) are a dedicated team committed to providing supporting and empowering environments for young people aged 16 – 18 years who are under the care of the Local Authority. Our approach is rooted in the principles of psychologically informed environments (PIE), ensuring that our services are tailored to meet the psychological and emotional needs of those we support. We believe in creating safe, welcoming spaces that foster growth, resilience and positive change, whilst adhering to Ofsted regulations.
About the role
We are seeking a compassionate and dynamic Scheme Manager to join our team. In this role you will provide flexible and responsive support to the young people and frontline staff across 2 services, adapting to their individual needs and circumstances. Your work will be guided by the principles of PIE, ensuring that all interactions are trauma-informed and empathetic.
The Care and Supported Housing (C&SH) Scheme Manager role is part of the management team which provides a good quality service and promotes high standards of practice conducive to meeting the social, emotional, physical and spiritual needs of the young people.
The C&SH Scheme Manager will lead the team to provide a flexible service, which responds to changing needs. This includes ensuring the home runs smoothly on a day-to-day basis, being involved in driving up quality and moving the service forward with new ideas and acting as a role model for staff at the service.
You must also have a drivers licence and access to a vehicle.
Please note that a condition of your employment is that you commit to starting the following qualification within one year of joining Hightown:

Managers- NVQ Level 5 or equivalent Children and Young Peoples Workforce Diploma

You must also sign up to the DBS Update Service.
The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£32,391 for a 37.5 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Fully paid DBS

How to Apply
To apply for the position of Scheme Manager please complete an online application form.
Please see below for a copy of the Scheme Manager job description.
Closing date: Sunday 14th July 2024
Interview date: Thursday 25th July 2024
Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks.
We are an Equal Opportunities & Disability Confident Employer.

Working hours: Minimum of 35 hours per week (Flexible approach – Mon to Fri work pattern with occasional weekend)
Interview date: Week commencing 29/07/2024
The Salvation Army, Hemel Hampstead Corps is looking for someone who combines the skills of management with a heart for Christian mission as well as spiritual maturity and leadership, and who can develop the programme in order to intentionally introduce people to faith in Christ and integration into the church. You will work to meet the needs of the local community and support the work of The Salvation Army in Hemel Hampstead. This involves visits to other non Salvation Army sites within the community.
Key Responsibilities: The post-holder will play a significant role in the successful delivery of mission to the local community within a large and complex setting. The role is responsible for delivering both the operational elements of the mission programme and managing the business resources of the Corps including finances, people, buildings, and procedural and statutory compliance. There is a requirement in this role to set up meeting rooms to meet the needs of the programme.
The successful candidate(s) will: Have proven interpersonal skills, previous experience in a similar environment and in managing staff and/or volunteers, be able to work on their own initiative and in a team, enjoy working with people, and be able to deal tactfully with staff, volunteers, and the public. It is important that the candidate understands the needs of the community and has proficiency in English. Candidates must also be committed to the values, aims and ethos of The Salvation Army.
There is an Occupational requirement for the post holder to be a practising Christian.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Premises Officer
Department: Home Ownership and CommercialResponsible to: Head of Home Ownership and CommercialResponsible for: Receptionist and Housing Administrator/ReceptionistWorking Hours: 37.5 hours (8:30am to 5:00pm, Monday to Friday)
Job Summary:
Hightown is seeking a dedicated Premises Officer to ensure the smooth operation of Hightown House and the Caretakers' Hub. This role is pivotal in maintaining high standards and compliance with health and safety requirements. The successful candidate will oversee cleaning, car parking, and grounds maintenance arrangements, and manage repairs as needed. Additionally, the Premises Officer will provide a professional customer-focused reception service and manage the Reception Team.
Key Responsibilities:
Team Management:

Lead and motivate the Reception staff to deliver high-quality customer services.
Maintain a welcoming and clean reception area with up-to-date information displays.
Provide guidance, support, and training to the Reception Team, ensuring development needs are met and performance targets achieved.
Monitor and ensure procedural adherence and timely completion of tasks.
Ensure efficient document management and adequate reception cover.

Maintenance:

Report and oversee repairs for Hightown House and the Caretakers' Hub.
Conduct minor repairs and ensure regular testing of safety systems.
Maintain equipment and manage CCTV, entry fobs, and reports.
Ensure the tidiness of gym areas and maintain appropriate equipment stock levels.

External Grounds and Car Parking:

Manage planting, pruning, and maintenance of outdoor areas.
Ensure cleanliness and tidiness of grounds and parking areas, adhering to the parking policy.

Cleaning:

Ensure cleaning specifications are met and manage cleaning contractors.
Maintain tidy refuse/bin areas and kitchen facilities, ensuring dishwashers are managed and food products are in date.

Health and Safety:

Monitor and maintain high office standards, conducting regular inspections.
Act as a first aider and fire warden, arrange PAT testing, fire drills, and ensure compliance with H&S regulations.

General:

Attend training and liaise with local authorities, internal teams, and contractors.
Contribute to policy adherence, staff development, and service improvement.
Prepare meeting rooms and kitchen areas for out-of-hours meetings.

About Us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.We currently manage over 9,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year.
About the role
We are looking for a full time Housing Officer to be part of a team providing professional, customer focused housing management service to the Association`s general needs residents in rented accommodation.
Unfortunately although we love to develop people, at this critical stage in our journey you will need to have had experience of delivering a customer focused housing management service.
The role involves managing a geographical patch of properties and duties will include:

Carrying out tenancy reviews and tenancy audits with residents in their homes
Housing management casework including anti-social behaviour, domestic abuse, and hoarding
Taking appropriate action in regard to breaches of tenancies
Working with the Income Recovery team to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears

Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management. This may include:

Anti-social Behaviour
Domestic Abuse
Tenancy Fraud

As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed.
Due to the nature of the role you must have a driving licence and access to a vehicle.
The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:

Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
£39,039 pa for a 35 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Well-equipped on-site gym


We are an Equal Opportunities Employer.
We are a Disability Confident Employer.
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Youth Support Worker - Young People`s Housing Service
Full time - 37.5 hours per week - £24,141 pa
At Hightown, we`re a housing charity that builds homes and supports people. In Hemel Hempstead we provide high-quality care and support to young people aged 16 and 24 who are homeless to support them to move on as part of our YPHS service.
We're looking for great Youth Support Workers to join our team who have the right values, behaviours and attitudes to be the difference.
Who we are looking for
We`re keen to recruit individuals who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are:

Putting our residents and service users first
Treating people with respect, promoting independence and choice
Developing passionate and committed teams
Being cost effective without compromising standards or safety

If you share our values, we`d love you to work for us.
If you`re someone who is able to recognise the wishes and needs of vulnerable young people, responds well in a crisis and can work independently, we will give you all the training and support you need to do the role including a qualification in health and social care if you don`t already have one.
About the role
You`ll be empowering young people to lead independent and fulfilling lives with the support of a network of staff, social workers and local authority partners. You`ll use a positive approach to support them to develop independent living skills such as cooking, cleaning and budgeting so they can move into their own accommodation. You will also enable them to access work and educational opportunities and healthcare services. It will be a challenging but rewarding role where you can really be the difference to a vulnerable young persons` life.
We provide a 24 hour service so you must be able to work shifts as part of a rota system which will include weekend and bank holiday working as well as sleep-ins. You must also have a drivers licence and access to a vehicle.
Please note that a condition of your employment is that you commit to starting the following qualification within one year of joining Hightown:

Frontline Staff - NVQ Level 3 or equivalent Children and Young Peoples Workforce Diploma
Sign up to the DBS Update Service

The Benefits
In return for your hard work and commitment, we offer a benefits package which includes:

Generous annual leave allowance of 33 days per year ( pro rata for part time), including statutory bank holidays, rising to 35 days with service
£25,350 for a 37.5 hour a week contract
Regular support from your line manager and colleagues
Annual bonus based on satisfactory performance
Monthly attendance bonus on top of your basic salary
Annual salary and cost of living review
Commitment to health and wellbeing with the Five Ways to Wellbeing
Ongoing professional development and support to deliver outstanding support
Workplace pension scheme and life assurance of three times your annual salary
Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
Friendly and supportive team environment
Employee assistance helpline
Mileage paid for car usage
Fully paid DBS

How to Apply
To apply for the position of Youth Support Worker please complete an online application form.
Please see below for a copy of the Youth Support Worker job description.
Closing date: Monday 15th July 2024
Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will need to have a satisfactory enhanced disclosure from the Disclosure and Barring Service, together with any other relevant recruitment checks.
We are an Equal Opportunities & Disability Confident Employer.

About Us
Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.
About the role
We are looking for a relief Housing Officer to be part of a team providing a highly professional customer focused Housing Management service to the association’s residents in rented accommodation and to applicants.
Duties will include the housing management of a case hold of tenancies, carrying out tenancy reviews, taking appropriate action in regard to breaches of tenancies and working in conjunction with the income recovery team to ensure appropriate action is taken to deal with arrears of rent and charges. They will seek to improve the level of service in response to changing resident’s demands, regulatory requirements and best practice.
Due to the nature of the role you must have a driving licence and access to a vehicle.
The Benefits
In return for your hard work and commitment, we offer a considerable benefits package which includes:

Generous annual leave allowance of 33 days per year including bank holidays, rising with service to 35 days
Competitive salary of £39,039 pa for a 35 hour week
Ability to work from home two days per week by agreement
Workplace Pension Scheme
Free staff car park facility
Discretionary annual bonus based on satisfactory performance
Monthly attendance bonus of 1.25%
Regular market reviews of salary and cost of living
Life assurance cover of three times your annual salary
Employee health and wellbeing programmes & access to onsite gym facilities
Ongoing training and support to deliver outstanding support

To apply for this position please click the link below.
Closing date: 28th June 2024
Interview date: w/c 8th July 2024
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
We are an Equal Opportunities & Disability Confident Employer.