Total 201 job vacancies by Unison Consulting Pte Ltd

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• A minimum of 2+ years of experience with data centres will work, but the candidate should work on Thursday, Friday, Saturday, and Sunday until Monday morning 7 a.m.
• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware.
• Installing/de-installing/relocating all Data Center hardware.
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations in w/various facilities, electrical, and communications vendors

Responsibilities:

• Engage in both exploratory data analysis to identify trends and data patterns
• Perform data preparation and data cleaning part of data migration project. 
• Understand Source data and support Source to Target mapping rules
• Design and implement the ETL framework for the data warehouse
• Build and maintain DBT pipelines to transform source data into reporting data models for our visualization team
• Build the Data Ingestion framework and ingest data from source files to load into Staging layer using DBT
• Code orchestration pipelines leveraging Python to connect data ingestion, DBT, Power BI
• Perform data profiling and identify any data quality issues and report to source systems 
• Using best practices build the ETL components as per mapping rules to move data into ODS; SOR layer and Data marts 
• Ensure the ETL jobs are set up; configured and scheduled  
• Develop data pipeline observability test scripts in DBT to monitor anomaly and freshness, and detect data quality issues
• Perform Unit testing on ETL components built and provide unit test results. Support System Integration testing and User Acceptance testing and fix any issues 

• Proven experience as a Data Engineer, with a focus on ETL development, Azure Data Factory, and DBT Cloud.
• Strong proficiency in SQL and experience working with relational databases.
• In-depth knowledge of data modeling and data warehousing concepts.
• Experience with cloud-based data platforms, particularly Azure.
• Certification in Azure Data Factory or DBT.

• Identify and assess opportunities for change, challenging the status quo and showing the possible direction of travel
• Design solutions and provide guidance on how to successfully navigate change
• Drive outcome focused transformation including: focusing on the ‘why’, planning, executing, managing stakeholders, assuring buy-in and resources, resolving conflicts, ensuring alignment on priorities, etc.
• Lead others in the change journey – project teams and business service colleagues.
• Work across Group Businesses and support functions in the region to create an organizational ‘momentum for change’ based around commonality of solutions and standardization of product and process.
• Support the roll out and adoption of the process excellence training courses and e-modules by scheduling all management and supervisory staff to attend and again appropriate certification.
• Influence and collaborate with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations.

• Experience in managing and delivering change or business consulting (~5 years)
• Flexible and a sharp mind, ability to connect the dots and learn
• Team and people management exposure
• Hands-on experience in applying common transformation tools / frameworks e.g. Design Thinking, Six Sigma / Lean and Agile
• Provide timely reports on OT project/programme status, risks and issues, evaluating performance based on management information.
• Good stakeholder management and impactful personal communication (incl. negotiation and influencing)
• Effective project management
• Proficiency with numbers and ability to change data into insights
• Practice navigating matrix management & globally dispersed environments (teams, internal stakeholders, clients, management) will help a lot.
• Experience and understanding of the banking environment incl. regulatory framework will be an important asset

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations

• Min 2+ Years of experience as Dc operator .
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Provide hands-on, break/fix level 2 support for the data center systems and communications environments
• Coordinating and approving data center infrastructure change controls
• Performing daily tape ejects to increase current day processing capacity.
• Monitoring of tape related console messages.
• Managing all daily ad-hoc tape/job requests and scratch activity.
• Managing all physical and electronic vaulting activity.
• Manage tape destruction process, ensuring all proper documentation has been recorded and approved.
• Monitoring scratch levels on display screens, on-line library web specialist or visually monitoring panel on libraries.
• Replacing any/all damaged media.
• Willing to do night shift.

Capacity Analyst / Engineer

Responsibilities

1. Coordinate with stakeholders to understand capacity and demand needs
2. Review and reclaim unused Storage/Cloud capacity
3. Secure funding approval for capacity expansion if required
4. Establish and maintain effective communication with all related key stakeholders to ensure the successful delivery of capacity expansion / annual capacity plan

1. Good understanding of server and storage technologies
2. Excellent Excel and PowerPoint skills
3. Excellent communication and presentation skills (verbal and written)
4. Project management experience in working with medium to large-scale implementations
5. Ability to work in a fast-paced environment with several competing priorities
6. Ability to analyze data and produce trends to support capacity planning activities

Desired Skills

·        Comfortable working with ambiguity and rapidly changing priorities

·        Ability to effectively interact with all levels of management

• Expense Management: Tracking and analyzing all company expenses, ensuring they are within budgetary limits, and identifying cost-saving opportunities.
• Budgeting: Collaborating with various departments to create and manage budgets, forecasting future financial needs, and monitoring budget adherence.
• Invoice Processing: Verifying and processing invoices from vendors, ensuring accuracy, and making timely payments to suppliers.
• Purchase Order Management: Generating and managing purchase orders, including reviewing and approving purchase requests from other departments.
• Financial Analysis: Conducting financial analysis, such as variance analysis, to assess financial performance and provide insights for decision-making.
• Reporting: Preparing regular financial reports and statements for management, highlighting key financial metrics, and providing recommendations for improvement.
• Compliance: Ensuring compliance with financial regulations and internal policies, including tax regulations and procurement guidelines.
• Vendor Relations: Building and maintaining relationships with vendors and negotiating favorable terms and discounts.
• Data Analysis: Utilizing financial software and tools to analyze data and trends, helping the company make informed financial decisions.
• Continuous Improvement: Identifying process improvements and implementing best practices to enhance the efficiency and effectiveness of financial operations.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Unison Consulting Pte Ltd is currently seeking an experienced Ops Transformation Lead to join our team.
• In this role, you will be responsible for driving operational transformation initiatives within the organization.
• You will lead and oversee the implementation of process improvement projects to streamline operations, reduce costs, and enhance efficiency.
• Collaboration with cross-functional teams to identify areas of improvement and implement best practices will be crucial.
• Analyzing operational data and metrics to identify trends and opportunities for improvement will also be a part of your responsibilities.
• You will develop and implement change management strategies to ensure successful adoption of new processes and technologies.
• Providing guidance and support to team members involved in operational transformation initiatives is also an important aspect of this role.
• You will monitor and report on the progress of transformation projects, ensuring they are delivered on time and within budget.
• Staying up-to-date with industry trends and best practices in operational excellence and process improvement will be necessary.
• Identifying and driving the adoption of digital solutions to streamline operations and enhance productivity will also be a part of your responsibilities.
• Will work with Ops team to review Target Operating Model for new platform implementation. Test and sign off any requirements for new model.

• Demonstrated experience leading operational transformation projects and driving tangible results is essential.
• Strong analytical and problem-solving skills, with the ability to analyze complex operational data and trends, are necessary.
• Experience with process mapping and process improvement methodologies such as Lean Six Sigma is strongly preferred.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, are required.
• Ability to effectively manage multiple projects and prioritize tasks is necessary.
• Knowledge of digital solutions and emerging technologies related to operational transformation is highly desirable.
• Relevant certifications such as Lean Six Sigma or Project Management Professional (PMP) are preferred.
• Ops SME with Transfer Agency background is preferred.

•  Support Production system of LifeAsia and Integral Group.
• Program enhancements/developments related to Life Asia and/or group 400 system
• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself
• Liaise with Web Application Team on Front-end applications on inter-related projects
• Perform system analysis, design and system unit/integration testing
• Prepare/update Technical Specifications and end user system job instructions documents
• Liaise with external parties pertaining to system collaboration and system testing
• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set
• Ensure quality deliverables, documentation and reporting for work assigned and performed

• Sound experience in Life Insurance industry
• At least 3 years hands-on coding experience in SMART 400 on AS400
• Knowledge of both Life-400 and Group-400 will be an added advantage
• Fluent in English spoken and written language
• Meticulous and highly accurate in performing coding and documentation
• Systematic in keeping track of time spent on projects assigned

• Will work with Ops team to review Target Operating Model for new platform implementation. Test and sign off any requirements for new model.
• Develop and lead the strategic transformation roadmap for operations within the Transfer Agency and Funds Post Trade/Order Management domain.
• Lead and manage change initiatives, ensuring seamless transitions in operations.
• Implement robust risk management strategies to mitigate operational risks.
• Ensure compliance with regulatory requirements and industry standards.

• Operations Transformation lead with strong years of experience in this area, again experience in Transfer agency and Funds post trade/ Order Management domain preferred
• Good to have experience in Mutual fund.
• Proven experience in operations transformation within the Transfer Agency and Funds Post Trade/Order Management domain.
• Strong understanding of industry regulations, fund operations, and order management processes.
• Leadership experience in managing cross-functional teams.
• Excellent strategic planning and execution skills.
• Familiarity with technology solutions in the financial services sector.

• Plan, execute, and finalize projects according to strict deadlines and within budget.
• Define project tasks and resource requirements.
• Develop and maintain project schedules and deliverables.
• Manage project budget and track project costs.
• Proactively identify and mitigate project risks and issues.
• Manage project stakeholders, ensuring effective communication and collaboration.
• Facilitate project team meetings and provide regular project status updates.
• Manage the end to end on-boarding of Clients in accordance with the client Project Governance, Methods, competencies and change management framework.
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals.
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes

• Proven experience as a project manager, delivering projects on time and within budget.
• Strong expertise in project planning and management methodologies.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects and priorities effectively.
• Attention to detail and strong problem-solving abilities.

• The Ops Transformation Lead will be responsible for driving operational transformation initiatives within the organization.
• Lead and oversee the implementation of process improvement projects to streamline operations, reduce costs, and enhance efficiency.
• Collaborate with cross-functional teams to identify areas of improvement and implement best practices.
• Analyze operational data and metrics to identify trends and opportunities for improvement.
• Develop and implement change management strategies to ensure successful adoption of new processes and technologies.
• Provide guidance and support to team members involved in operational transformation initiatives.
• Monitor and report on the progress of transformation projects, ensuring they are delivered on time and within budget.
• Stay up-to-date with industry trends and best practices in operational excellence and process improvement.
• Identify and drive the adoption of digital solutions to streamline operations and enhance productivity.

• Minimum of 8 years of experience in operations management or process improvement roles.
• Demonstrated experience leading operational transformation projects and driving tangible results.
• Strong analytical and problem-solving skills, with the ability to analyze complex operational data and trends.
• Experience with process mapping and process improvement methodologies such as Lean Six Sigma.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to effectively manage multiple projects and prioritize tasks.
• Knowledge of digital solutions and emerging technologies related to operational transformation.
• Relevant certifications such as Lean Six Sigma or Project Management Professional (PMP) are preferred.
• 8+ years of experience in operations transformation role.
• TA experience is preferred but not a primary requirement.
• Will work with Ops team to review Target Operating Model for new platform implementation. Test and sign off any requirements for new model. 
• Ops SME with Transfer Agency background is preferred. 
  

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech