Billing Co-ordinator

Reference Number - 79780

This Billing Co-ordinator will report to the Billing and Agreements Manager and will work within the Commercial Services directorate based in our Crawley office. You will be a 12 Month Fixed Term Contract employee.

You will attract a salary of £26,672.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date:12/11/2024

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

About the role:

As someone who enjoys working with numbers and has good organisation skills, you will manage the daily activities that bill the main sources of UK Power Networks' £2billion income.

These include raising and sending invoices with supporting information, allocating bank payments, chasing for non-payment and penalties for non-payment.

Attention to detail is important in updating standing data in a timely manner and analytical skills, using large amounts of data, will help with query resolution and disputes.

The team invoices 220 electricity suppliers and IDNOs and you will have direct dealings with these counterparties as well as interacting with senior management and being a point of reference for billing matters.

Main Skills:

• A minimum of five GCSE's Graded A* to C (including English and mathematics), or equivalent qualifications (such as the English Baccalaureate).

• Experience in a commercial or financial role would be an advantage but is not essential.

• Numerate with good attention to detail.

• Able to communicate in written and oral form.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Are you an experienced IT Asset Management professional looking for a new challenge? Join UK Power Networks, the leading Distributed Network Operator (DNO), and help us support the transition to Net Zero at the lowest possible costs to customers.

As an IT Licensing and Hardware Asset Analyst, you will report to the IT Hardware and Software Asset Manager and work within the Information Systems; Commercial Team based in our Crawley office. You will be responsible for optimizing our IT Hardware & Software Assets, managing the Asset Management Database, and resolving discrepancies. You will also facilitate the JML process and provide support in asset managing approximately 5,000 laptops, 3,000 field devices, and 5,300 mobile phones, as well as 200 licensed desktop applications and server software.

We offer a competitive salary of £30,000.00 and a bonus of 7.5%. After a probationary period of 6 months, you can enjoy blended working with 3 days in the office and 2 remote. Additional benefits include 25 days annual leave plus bank holidays, a personal pension plan with contributions from UK Power Networks, a tenancy loan deposit scheme, tax-efficient benefits like the cycle to work scheme, a season ticket loan, occupational health support, discounts on hundreds of retailers' products, discounted access to sports and social clubs, and an employee assistance programme.

Don't miss this opportunity to join a dynamic team and make a difference in the energy sector. Apply now and be part of our journey towards a sustainable future. The closing date for applications is 06/11/2024.

This Field Engineer will report to Lead Field Engineer and will work within Network Operations based in our Crawley / Brighton area. You will be permanent employee.

You will attract a salary of £51,245 - £76,229 per annum and a bonus of 3%.

All applications will be reviewed after the close date.

We also provide the following additional benefits

• Annual Leave

• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

• Tenancy Loan Deposit scheme

• Tax efficient benefits: cycle to work scheme

• Season ticket loan

• Occupational Health support

• Switched On - scheme providing discount on hundreds of retailers products.

• Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres

• Discounted access to sports and social clubs

• Employee Assistance Programme.

Job Purpose:

To work as part of a team within the Crawley and Brighton Network Operations area. This includes liaison with customers, network operations and control, networks planning and management of field staff and management of contractors.

Principle Accountabilities:

• Ensure of safety management throughout all responsibilities.

• Responsibility for delivery of all maintenance, construction and fault works to time, cost and quality.

• Ensure staff comply with all procedures and work to a high standard of quality.

• Daily planning, coordination and real-time responsibility for the efficient utilisation of resources.

• Communicate with HV/LV control - submission of HV/LV switching log, complete HV/LV network operations in accordance to distribution safety rules and policies and procedures etc.

• Ensure that the Asset Database - SAP, is updated with completed work etc. As needed by the system.

• Support and provide technical support to field staff,

• Manage and resolve any contract actual issues, with the support of Contract Management.

• Produce Risk Assessments and Method Statements for the safe delivery of projects work.

• Complete quality assurance checks of works completed and to rectify any quality issues identified.

• Communicate with and manage relationships with our customers to meet their expectations wherever possible.

• To be prepared to assist other sections e.g. organisational changes, system emergencies as determined by your experience.

• Complete out of hours safety/emergency response (Standby) as and when required.

Nature and Scope:

You will be an important contributor to the team manage the delivery of all Maintenance, Capital Programme, Connections and Faults work within a geographical area. Together with the scheduling team, Work Planner, Field Staff Supervisor and Field Staff you will deliver an excellent service to the customer, ensuring we meet the requirements of our Guaranteed Service Standards.

Qualifications:

• £51,245 = LV Field Engineer / Trainee Engineer

• £61,723 = 11k SAP (with ONC)

• £76,229 = 33kv SAP (with HNC)

• IT literate including MRS, SAP etc.

• Current valid driving licence

• ONC Electrical Engineering (or equivalent)

• NRSWA (City & Guilds) Supervisors certificate

• IOSH Managing Safely certificate

• Familiarity with MS Excel spreadsheets

Essential

• Organisational Awareness

• Customer Service

• Safety Management

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Recruitment Co-Ordinator

Reference Number - 79694

This Recruitment Co-Ordinator will report to the Recruitment Co-ordinator - Team Leader and will work within the HR - Talent Acquisition Team based in either our London or Crawley office. You will be a permanent employee.

You will attract a salary of Circa £29,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 16/10/2024

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose:

To provide a full shared service activity to deliver all associated "end to end" administration for vacancies. To deliver customer satisfaction, raising the bar and improving performance.

Dimensions

You will be an enthusiastic team player with excellent interpersonal and customer focused skills with an eye for detail. You will have experience working in a customer service environment and can use your experience to quickly identify the customer needs and provide a swift and accurate solution. You will ideally have experience working in an HR or recruitment field.

Principal Accountabilities:

The team must complete all recruitment administrative activities and actions, this includes,

• New starter contracts
• Internal appointment letters
• Perform pre-employment checks on new starters and managing entire process
• Set up new agency / permanent staff in SAP
• Create position numbers
• Respond to ad hoc recruitment queries
• Checking/verifying all non-UK qualifications and any other documentation
• Manage recruitment inbox and dealing with queries
• Ensure all required candidate information is captured as a full pack per candidate with no omissions, eg interview notes etc
• Offer and contract completion
• Satisfactory referencing
• Liaise with new employees, arranging start dates, ensuring a link is maintained with candidates post offer acceptance and pre joining
• Induction process/on-boarding.

Qualifications:

• Excel experience with the ability to produce reports
• Collaborative working
• Excellent Customer focus including, written, telephony, email, face to face
• All completed activities follow best practice and any legislative requirements
• Manage relationships with wider HR team and multiple Business Managers
• Respond to all requests for information or support within an appropriate timescale
• Support projects relating to new activities within the resourcing team as required
• HR knowledge & experience

Nature and Scope:

You will contribute to success of the function by supporting change and striving to achieve high levels of customer satisfaction. A confidential approach will help the team maintain excellent customer satisfaction.

You will need to take an active interest in their self-development and take advantage of learning opportunities in the workplace.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Operational Engineer

Location: Gatwick Airport, GB

79513 - Operational Engineer

This Operational Engineer will report to Lead Operational Engineer and will work within UKPN Services based in our Area A (Gatwick Airport) office. You will be permanent employee.

You will attract a salary of £61,723 plus car and a bonus of 3%

Close Date: 09/10/2023

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support

You will deliver the engineering activities within your allocated Operational team. You will undertake the delivery of Construction and Maintenance requirements relating to the UK Power Networks Services owned assets, customer owned assets and associated infrastructure in the Stansted Regional Area under the direction of the Lead Operational Engineer.

You will deputise for the Lead Operational Engineer including attendance at Client and Contractor meetings.

You will ensure delivery of Client-focused Capital works Construction projects, NAMP and maintenance plans as directed by the Lead Operational Engineer, oversee the management of substation and cabling construction and maintenance works on designated Client private networks Infrastructure. The position holder will work with team members to ensure standards of safety management are maintained throughout all activities during the delivery of the engineering tasks observing the UK Power Networks Services Stay Safe initiative.

Principal Accountabilities:

• Delivery of the Construction and Maintenance programmes for the UK Power Networks Services owned assets and customers assets operating at voltages through the range 33kV to 400V.
• Work with the Lead Operational Engineer to ensure that all programmes of work are delivered to time and budget following contractual commitments to time, cost and quality.
• Work with Technicians and Apprentices to ensure the delivery of all engineering activities.
• Help manage budgets relating to the construction and maintenance delivery and meet ongoing our goals.
• As a team member work to ensure that UK Power Networks Services Company ambitions are achieved especially in Staff and Client satisfaction.
• Follow Client and UK Power Networks Services Operations and Procedures.
• Operate HV and LV Distribution Protection Systems.
• Test and Commission HV and LV Distribution System.
• Maintain the Control and Protection Systems
• Ensure compliance with CDM and UK Power Networks Services Health and Safety policies.
• Develop site specific H,S & E procedures.
• Compliance with UK Power Networks Services quality policies.
• Responsibilities

• Co-ordinate daily construction and maintenance activities with Client / Principal Contractor's ensuring programmes are met.
• Obtain quotations from suppliers and raise Purchase Order request with Finance & Governance teams.
• Change Management - ensure early warning notices are brought to the attention of the Airport Manager / Commercial Manager & Client.
• Provide technical support as part of the team
• When deputising for the Lead Operational Engineer deliver team briefings, give feed-back
• Work unsocial hours to respond to faults on system and programmed activities.
• Assist the Lead Operational Engineer in the development of the ongoing NAMP
• Undertake the delivery of maintenance and construction activities to meet client requirements within their area of authorisation
• Represent UKPN Services at meetings with clients and contractors
• When undertaking engineering activities manage the team of employees and contractors for the delivery.
• When undertaking engineering activities manage the compliance with all H&S procedures such as Putting People to Work and Distribution Safety Rules.
• Knowledge of protection testing software including Omicron Test Universe, MiCOM S1 Agile, Raydisp Evolution, DIGSI, Enervista and can program protection relays and test that they function correctly within the protection scheme.
• During commissioning and testing diagnose problems and propose modifications to the scheme to ensure correct operation.
• Witness contractors testing and coordinate the use of test sheets, test routines and policies applied across UKPNS.
• Ensure that all as-built drawings and settings applied to relays are confirmed back into our company database before energisation.
• Investigate, advise, diagnose and correct mal-operations that occur during the life of equipment.

Qualifications

Essential

• Minimum 11kV Senior Authorised Person, as defined by the Distribution Safety Rules.
• Experience in distribution systems through the range 400kV to 33kV
• Security clearance for Client infrastructure Access - provide a five year work history.
• Medical & Drugs and Alcohol screening
• Educated to ONC level qualification in Electrical Engineering.
• Working knowledge of distribution HV Systems
• Knowledge of Building Services Systems
• Working knowledge of specialist HV equipment
• Hold full driving licence

Desirable

• A broad understanding of UK Power Networks Services businesses.
• Travel around the Airport Sector's Client portfolio.
• A broad understanding of the Airport Sector's clients requirements.
• To be skilful in decision making.
• Educated to HNC level qualification in Electrical Engineering.
• Relevant Safety Qualification such as IOSH or NEBOSH

IT Software & Hardware Asset Analyst

Reference Number - 79446

This IT Hardware & Software Asset Analyst will report to the IT Hardware and Software Asset Manager and will work within the Information Systems; Commercial Team based in our Crawley office. You will be a permanent employee.

You will attract a salary of £30,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 04/10/2024

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays

• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)

• Tenancy Loan Deposit scheme

• Tax efficient benefits: cycle to work scheme

• Season ticket loan

• Occupational Health support

• Switched On - scheme providing discount on hundreds of retailers products.

• Discounted access to sports and social clubs

• Employee Assistance Programme.

Job Purpose:

UK Power Networks is the leading Distributed Network Operator (DNO), with the ambition on supporting the transition to Net Zero at the lowest possible costs to customers.

Reporting to the IT Hardware and Software Asset Manager, the purpose of the IT Hardware Asset & Software Analyst's role is to help ensure overall optimisation of our IT Hardware & Software Assets.

You will be involved in the managing the Asset Management Database, resolving any discrepancies. Facilitating the JML process.

Dimensions

Hardware

Provide support in asset managing approximately 5,000 Laptops, 3,000 Field Devices and 5,300 mobile phones.

Software

Provide support in asset managing approximately 200 licensed desktop applications and UK Power Networks server software responsibilities.

Responsibilities

To provide support to the IT Hardware and Software Asset Manager in all areas of IT Software & Hardware Asset Management.

We are looking for someone with administration, organisational and analytical skills to help ensure UK Power Networks IT Hardware & Software Assets are managed, records are kept up to date and Assets are utilised for cost efficiency.

You will perform relevant tasks. This can include:

Hardware

• Analysis of Hardware allocations and usage from database reports to identify.

• Movement of hardware without process/approval

• Non usage of equipment

• Anomalies in data

• Ensure records are kept to support any audits.

• Identify process improvements.

Software

• Compile analysis on license positions including

• Current compliance position

• Recommended actions

• Timeline for actions to be complete

• Ensure records are kept to support any audits.

• Help with the renewal of software for our large account reseller by providing usage analysis

• Identify process improvements.

Required Experience:

• 2+ years' experience working in an IT Department working with data analytics.

• Experience of managing small projects and gathering requirements.

• Excellent collaboration skills with both internal and external partners

• You will provide reliable data to ensure we are managing our hardware assets inline with policy.

• Microsoft Office 365 skills especially Excel, TEAMS and PowerBI.

Preferred Qualifications:

• Familiar with ITIL/ITSM/ITAM processes.

• Familiar with IT Hardware Asset Management.

• Familiar with Software Licensing

• Familiarity with Service Now & Intune.

NATURE AND SCOPE:

The Nature of this team is representing UKPN's IS Department in all aspects of Support to the business's user community. To instil user confidence in the IS Department's ability to provide and support the best possible solution. To bring previous experience to the role, work with the IS Department to effect improvement.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Are you looking for a challenging and rewarding role as a Project Manager in the SPN Investment Delivery team? If you have experience managing construction or engineering projects of values in the region of £10m plus, a degree in a construction or engineering related subject or equivalent experience, and excellent understanding of construction management best practice, then you might be the perfect candidate for this position.

As a Project Manager, you will report to the Programme Manager and work within Invest Delivery - Capital Programme based in our Crawley office. You will be a permanent employee with a salary of £76,229 + car/allowance and a bonus of 3%. You will also enjoy a range of benefits, such as, generous personal pension plan, tenancy loan deposit scheme, tax efficient benefits, occupational health support, and discounted access to sports and social clubs.

Your main responsibilities will include delivering projects or a portfolio of projects from inception to completion, ensuring construction assurance, producing delivery plans, managing commercial arrangements with contractors, providing monthly reports, managing the portfolio of projects delivery risks, contributing to the regulatory reporting requirements, collaborating with key stakeholders, and ensuring high levels of customer service and safety.

You will also develop the project execution plan, present project governance approval papers, and undertake a formal qualification in Project Management. If you are interested in this exciting opportunity, please apply by 02/10/2024. To see the full job description please click apply which will direct you to our careers page.

Are you looking for a challenging and rewarding role as a Programme Manager in the SPN region of UK Power Networks?

If you have a formal qualification in Project/Programme Management or Electrical or Civil Engineering, and substantial experience in delivering infrastructure projects, you might be the perfect candidate for this position.

As a Programme Manager, you will be responsible for ensuring the safe, compliant and commercially guided delivery of the individual capital project schemes within your defined programme of work, from the handover from Asset Management/Major Connections to the handback to Network Operations.

You will also lead a multi-discipline team of UKPN and partner staff, manage all interfaces between Capital Programme functional departments and key stakeholders, and implement Project and Programme Execution Plans.

The role offers a competitive salary of £89,786 + car/allowance and a bonus of 3%, as well as a range of benefits, such as generous personal pension plan, tenancy loan deposit scheme, tax efficient benefits, occupational health support, and discounted access to sports and social clubs. You will also have the opportunity to work in a blended mode after the probationary period (6 months), with 3 days in the office and 2 remote. If you are interested in this role, please apply by 29/09/2024.

Please see the full job specification by clicking apply directing to you to our careers page.

SOC (Security Operations Centre) Level 3 Analyst

Reference Number - 79158

This SOC (Security Operations Centre) Level 3 Analyst position will report to the Cyber Security Operations Manager and will work within the Information Systems directorate based in our Crawley or Ipswich office. You will be a permanent employee.

You will attract a salary of £75,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 16/09/2024

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.

DIMENSIONS:

• People -Work collaboratively in a team of circa 14 permanent and temporary cyber security operations staff. Mentor Level 1 and Level 2 SOC Analysts, providing guidance and training.
• Suppliers - regular interaction with technical resources provided by the outsourced Cyber Security Managed Service provider and cyber security tooling vendors.

Principle Responsibilities:

1. Advanced Threat Hunting: analyse and assess multiple/complex threat intelligence sources and indicators of compromise (IOC) to identify new threat patterns, vulnerabilities and anomalies and, using this intelligence information and the available tooling, search the UKPN environment to find and remove 'hidden' threats, which may have initially evaded our detective controls defences.
2. Policy Development: develop and create SOC policies, technical standards and procedure documentation in consideration of current industry best practice.
3. Log Management: work with our MSSP and service owners to ensure onboarding of all log sources into the SIEM solution, create alert use cases to correlate suspicious activities across assets (endpoints, network, applications) and environments (on-premises, cloud) to identify patterns of anomalous activity.
4. Incident Response: improve security incident response playbooks and processes, lead the response to escalated security alerts and events and high-severity security incidents, provide senior level response activities such as incident tracking, communication with partners, overseeing remediation and recovery actions, reporting and applying root cause analysis and lessons.
5. Security Orchestration, Automation, and Response (SOAR): support and develop UKPN's SOAR platform, produce new workflows for automation using SOAR tools, automating our response to common attack types and enhancing operational playbooks to allow efficient correlation and enrichment of security events.
6. Digital Forensics: identify, analyse and report on serious cyber security incidents. Using experience combined with industry tools and techniques, perform forensic analysis against information gathered from multiple data sources (endpoint event logs, SIEM data, dashboards, enterprise applications, network traffic patterns), and present consistent and reasoned action and response activities to ensure threats are contained and eradicated from UKPN's network systems.
7. Cyber Crisis Scenario Testing: participate in regular cyber-attack simulation exercises to test the organisation's resilience to cyber threats and improve its cyber defences and attack preparedness.

Qualifications:

• Considerable experience (commensurate to that of a subject matter expert) in a SOC Level 2 or 3 role with evidence of advanced threat hunting and incident response.
• Must have specific SOC training or qualification or academic equivalent such as bachelor's degree in the field of Computer Science, Cybersecurity and IT, or related subject.
• Ideally hold an industry recognised information security qualification such as CISSP, AZ-500, including knowledge of industry best-practice GIAC/GCIA/GCIH, or CompTIA Advanced Security Practitioner (CASP+), Certified Ethical Hacker (CEH) and/or SIEM-specific training and certification.
• Experience or knowledge in log correlation and analysis, including chain of custody and forensics investigations and requirements.
• An understanding of compliance and regulatory frameworks such as National Cyber Security Centre (NCSC) Cyber Assessment Framework (CAF) and SO/IEC 27001/27002, GDPR, CIS, NIST.
• Working knowledge of security technologies including SIEM, SOAR, EDR, /AV, IDS/IPS, NAC, AD, DLP, Web Filtering, Email Filtering, Behavioural Analytics, TCP/IP Protocols, network analysis, and network/security applications.
• Detailed knowledge of SIEM and SOAR solutions, Identity and Access Management and Data Loss Prevention technologies preferably including FortiSIEM, Q-Radar, McAfee Web Gateway, McAfee ePolicy Orchestrator, Darktrace and Microsoft Defender. Microsoft Sentinel experience an advantage.

77447

This DCD Telecoms Engineer will report to Senior Project Manager and will work within Distribution Capital Delivery (SPN Region) based in our South east region office. You will be permanent employee.

You will attract a salary of £51,245 per annum and a bonus of 3%.

Closing Date : 5th September 2023

Function:

Help deliver the Operational Telecoms SCADA projects, fault rectification and maintenance programs.

Job Purpose:

To participate in the daily management of Operational Telecoms infrastructure. Ensuring all SCADA projects are designed and built to UKPN specification. Help with testing, commissioning of our technologies and the development of approaches for SCADA operation.

Dimensions:

Role Holder is responsible to the Senior Project Manager for the design, management and repair of UKPN SCADA equipment, forming part of a team of Technical specialists.

Definitions:

• Although there is no requirement to hold a budget the DCD Project Engineer manages SCADA costs on behalf of the Senior Project Manager, ensuring all projects meet our standards and delivery timescales.
• Meet the business agreed Service level agreements / KPI's for all aspects of SCADA related business.
• The post holder has the responsibility for Network Operations, Asset Management, Capital Programme, Connections and UKPN Services SCADA infrastructure design and construction
• The post holder has a responsibility to ensure that the SCADA design meets needs legacy and future products, and, also assists with ideas to help improve Network reliability and CI's and CML's.

Principal Accountabilities:

• Ensure that a high standard of safety management prevails throughout the responsibilities and that safety performance is maintained with parameters defined. Ensuring that staff are aware of all safety issues and adopt safety working procedures. Ensure that equipment used is compliant with the needs arising from health surveillance, sickness monitoring and site environmental controls.
• Help deliver annual Ops Telecoms work programme following the network management plan, contributing to the development (and in some cases ownership) of strategies for resolving intractable technical issues.
• Investigate Technical incidents, making recommendations to avoid recurrence and following through these recommendations to reduce network risk.
• Help use design solutions and be seen to lead the application of developments in the Ops Telecoms fields. Provide leadership and balance in technical development and assessment of solutions to maintain reliability of new solutions introduced to the network.
• Communicate with main suppliers on both the development of new products and the resolution of faults on existing plant and equipment.
• Apply UK Power Networks disciplinary rules and code of conduct.
• Ensure that procurement and contract management processes are followed and that control measures are complied with.
• Plan, Consult and implement Technical Projects.
• Collaborate with other departments in the implementation of projects requiring advice and expertise.

Qualifications:

• In-depth knowledge of Networks SCADA including familiarity with HV Switchgear & substation apparatus.
• An understanding of schematic and wiring diagrams to allow build or repair tasks to be carried out.
• Train others in RTU testing and commissioning procedures.
• Can recognise limitations to ask and receive advice from outside parties or manufacturers.
• Will hold competency certificate under UK Power Networks safety rules. Permitting entry into and work within substations unattended including operating on SCADA equipment.
• To have a minimum competency of Authorised Person UG and OH 11kV
• Experience of the HV & LV Network and its tele-control
• Minimum academic qualification (or working towards) ONC or equivalent

Competencies:

• A Team player
• Accept advice from all levels of the business.
• Keep a clear head when handling more difficult problems.
• Prepared to undertake further education and support succession plans.
• Enthusiastic and reliable.
• Work under the direction.
• A well balanced individual in all situations.
• Appreciation of the need to meet departmental goals.

Measure of Success:

• New products are tested, and approved and deployed for use on the Network promptly.
• Any faults are identified and resolved within the pre agreed timeframes.
• Customer feedback shows that the role holder enhances the department and implements use of communication methods.
• Records are up to date and accurate.
• Ensure that reports produced are support Management decision-making.
• Plan/recommendations enhance the service to the business and operation of the network.
• Projects are implemented to quality, specification and time.
• The business is found to be compliant with external legal requirements.
• Advice is,correct and complete, and leads to quality outcomes.

The DCD Telecoms Engineer often gets issued with a minimum amount of information about the extent or nature of any issues and this information could come from a variety of sources. The DCD Telecoms Engineer would need to consider the nature of the work, evaluate what needs to be done and check whether you have the tools and expertise to undertake a job. Approximately 90% of the role requires the DCD Telecoms Engineer to and use your judgement and expertise in the assessment of a situation.

Reward & HR Services Administrator

Reference Number - 79498

This HR Services & Reward Administrator will report to the HR Services Team Leader and will work within the Human Resources directorate based in our Crawley office. You will be a permanent employee.

You will attract a salary of £28,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 01/09/2024.

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

JOB PURPOSE:

You will carry out the day-to-day HR Services and Reward tasks, ensuring provision quality administration and advice.

DIMENSIONS:

No direct reports - works in a team of up to 6 members.

No FAL Level

PRINCIPAL ACCOUNTABILITIES:

1. Perform the daily HR Services and Reward tasks.
2. Ensure that any specific tasks given are managed and completed competently.
3. Contribute in implementing improvements on SAP system, automation and working practices.
4. Ensure Service level agreement and audit targets are complied with.
5. Manage projects that you are allocated.
6. Observing GDPR and all HR Services processes

NATURE AND SCOPE:

To include:

• You will perform all daily activities of the team, with responsibility for administration of company benefits, reconciliation of benefits accounts and invoice validation.
• Work with the Reward Adviser to provide a first-class service and individuals are enrolled into their chosen benefits.
• Advise and assist employees and managers with queries around company benefits and entitlements.
• Work to tight deadlines such as payroll close, and team service level agreement.
• Maintain accuracy and following the team auditing process, contributing to the objective of 1%> inputting errors
• Ensure that any specific responsibilities you are given are carried out and completed promptly.
• Partake in regular team meetings and contribute to Team Briefs
• Build supportive relationships with team members and other wider HR personnel so to facilitate "One HR" initiative.
• Help with the identification and facilitation of improvements to processes.
• Help test all new process

Qualifications:

• Willingness to take responsibility and assume ownership
• Ability to work collaboratively in a team and on own initiative
• Concise and accurate written style, and collaboration skills
• Intermediate knowledge of Microsoft Word, Excel.
• Experience with numerical work, and ability to manipulate spreadsheets and reconcile accounts.
• Evidence of administration experience preferably HR, Payroll or Finance
• CIPD Level 3 or willingness to study towards.

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Are you looking for a rewarding career in the electricity distribution industry? Do you have a passion for customer service and technical support? If so, you might be the perfect candidate for the Technical Support Assistant role at UK Power Networks.

As a Technical Support Assistant, you will report to the Lead Design Engineer and work within Connections, Projects based in our Crawley office working as part of a team that strives to deliver excellent standards of customer service and quality, safety, and financial targets.

You will be responsible for managing customer requests for connection, diversion, or alteration of UKPN's network assets, as well as processing SmartConnect and G99 applications.

You will also develop skills in network assessment, point of connection analysis, pricing, and work pack creation. You will receive a competitive salary of £39,740 and a bonus of 3%, as well as a range of benefits such as generous personal pension plan, tenancy loan deposit scheme, tax efficient benefits, occupational health support, discounted access to sports and social clubs, and employee assistance programme. You will also have the opportunity to work in a blended mode after a six-month probationary period, with three days in the office and two days remote.

To apply for this role, you need to have a minimum of GCSE Grade C in both Maths and English, and experience working in an office-based environment. You also need to be customer-focused, able to work both independently and as part of a team, and willing to learn and develop. It is desirable but not essential to have a City & Guilds 2304 in Electrical Engineering or a similar qualification, and some knowledge of the variation, requote, and asset hierarchy processes, as well as the current standards and licence conditions.

If you are interested in this exciting opportunity, please apply by 08/08/2024. Please see the full job description by clicking applying which direct you to the UKPN careers page.

Cyber Security Portfolio Lead

Reference Number - 78716

This Cyber Security Portfolio Lead will report to the Head of Cyber Security and Technology Risk and will work within the Information Systems directorate based in either our Crawley, London or Ipswich office. You will be a permanent employee.

You will attract a salary of £80,000.00 and a bonus of 10%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 07/07/2024

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

JOB PURPOSE:

You will be responsible for the development and management of a large portfolio of projects and programmes that are delivering enhanced cyber security technology, process and organisational change against a defined, UK Power Networks (UKPN) multi-year strategy.

DIMENSIONS:

• People - manage resources assigned to deliver projects will vary, as a minimum you will have direct management of circa 9+ permanent and temporary project resources which could rise to over 25 at peak project demand.
• Financial - shared responsibility for £1-3m annual budget covering permanent resources, tools and professional services, with governance and oversight responsibility for project/ programme budgets of approximately £80m over a 3-5 year time horizon.
• Communication - business-fluent written and spoken English language skills. Excellent verbal, written, and presentational skills to effectively synthesize and tailor communication of technically complex issues to various audiences to provide timely, balanced insights into and assurance on the health of the portfolio.
• Planning and Organisation: drive cohesion across the portfolio, identifying shared objectives, potential conflicts and common risks and work with project teams to design plans for optimizing outcomes across the portfolio. collaborating with senior partners on the prioritization of portfolio, tracking the scope, budget, and enforcing r

PRINCIPAL ACCOUNTABILITIES:

1. Transform the UKPN Cyber Security Strategy and strategic objectives into an aligned cyber security portfolio of programs, working with the Cyber Security Architecture Manager to develop the cyber security roadmap, and the Cyber Security Governance Manager on control remediation plans and assigning to teams to build and deliver the expected benefits and cyber security capability and control enhancements to the organisation.
2. Define controls and standards for projects to ensure the health of the portfolio is maintained with management of budgets, resources, risks and scope.
3. Develop portfolio-level performance metrics and provide senior management with regular, accurate management information on the portfolio status and against measurements.
4. Manage the Cyber Security Portfolio team, to ensure the quality and timeliness of services and deliverables to meet our requirements, reviewing performance and driving continuous improvement of the cyber security portfolio capabilities.
5. Collaborate with senior leaders, technical subject matter experts, operational teams and portfolio governance personnel to address issues and risks threatening the outcomes of the projects and to ensure the smooth transition of the new services into BAU operational management.
6. Accountable for the full cyber security project lifecycle, from initiation to completion, ensuring all project work for projects is delivered to agreed deadlines/schedule, meeting business objectives and financial targets.
7. Support Project Managers and Program Managers during the analysis and planning stages, driving adherence to processes, procedures, methods, and standards for program delivery.
8. Lead activities required for the realisation of the benefits of each part of the change programme, ensuring understanding of expected benefits.
9. Provide leadership to project teams, promote the adoption of industry best practice project management principles, methods and tools, govern the change control process, and assess and manage complex and material project risks.

NATURE AND SCOPE:

The Information Systems Department works across UK Power Networks, supporting us in the achievement of our vision to become the best performing DNO. The team achieve this through the provision of technology solutions and the optimisation of current solutions to improve how we operate. Continuous improvement, customer service and seamless delivery is at the heart of this ethos and are therefore strongly underpinned by effective cyber security.

You will oversee the delivery of UKPN's Cyber Security Resilience programme and project portfolio.

The Cyber Security Programme Manager will manage the cyber security roadmap across the organisation. We ask that you understand programme and portfolio management concepts, technologies, and best practices, and the ability to collaborate with other teams. You will be committed to delivering high-quality security projects that result in tangible risk reduction. You will have a track record in delivering cyber security change and transformation within critical national infrastructure or the energy-industry.

The Cyber Security Portfolio Manager's has five main functions/services.

1. Portfolio Leadership: Create clear, coherent approaches to guide effective program/project setup, execution, and control. Define a comprehensive portfolio plan, defining clear objectives, deliverables, budgets, and resource allocation. Conduct regular risk assessments and implement mitigation strategies to manage potential threats and challenges. Monitor program progress, identify potential roadblocks, and proactively initiate corrective actions. Maintain communication channels with partners, ensuring updates and transparent status reporting and progress. Operate controls and reporting standards for projects within the portfolio.
2. Value and Benefit Realisation - identify important value drivers and define metrics to monitor portfolio performance. Establish robust budget management across the portfolio and working with Finance and project teams to forecast, track, escalate and report. Support activities required for the realisation of the projected benefits of each part of the program, to deliver committed results.
3. Risk Management - identification, investigation, resolution and escalation of program issues and risks impacting project delivery to the appropriate senior partners; ensure mitigation strategies are executed.
4. Programme Management Office (PMO) - Ensuring implementation of common PMO standards, reporting, and closure process across programs. Coordinate and report programme and portfolio health, financial tracking and reporting, trend analysis for plan and budget including annual planning, quarterly/monthly forecasts.
5. CISO Office Administration - management and administration of the cyber security budget, supplier and contract management, function performance reporting, organise and coordinate team meetings and events, monitor staff development requirements. drive continuous improvement culture, govern documentation and knowledge management, training and compliance administration, recruitment and onboarding administration etc.

Your principal challenge is to translate the UKPN Cyber Security Strategy and strategic objectives into a multifaceted roadmap of tactical programs to deliver the required services, products and systems with the expected level of quality, and to the agreed schedule and cost.

SKILLS, QUALIFICATIONS AND EXPERIENCE:

• Bachelor's degree in computer science, management or Information Systems or relevant field.
• 7 years of experience managing large-scale cyber security programmes delivering all aspects of cyber security transformation - including technology, processes, and culture.
• Hold an industry recognised Project, Program, and/or Portfolio Management certification such as Portfolio Management Professional (PfMP), Program Management Professional (PgMP), Managing Successful Programmes (MSP), Project Management professional (PMP).
• Hands on experience managing programme management concepts such as resource allocation, programme/project budgets, risk management, benefits tracking, programme assurance.
• Excellent experience in leading the implementation of cyber security technologies and capabilities - including Security Operations, SIEM platforms, PAM, Vulnerability Management
• equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Are you looking for an exciting opportunity to manage and deliver complex projects in the electricity distribution sector? If so, we have a permanent position for you as a Project Manager in our Capital Programme Investment Delivery team based in Crawley or Maidstone.

You will be responsible for overseeing a portfolio of projects from beginning to completion, ensuring that they meet the highest standards of safety, quality, cost and customer service. You will also liaise with various stakeholders, such as Design, Infrastructure Planning, Procurement, Supply Chain, Network Operations and Asset Management, to ensure that the projects are aligned with the business objectives and regulatory requirements.

You will have a degree in a construction or engineering related subject, or equivalent experience, and a strong track record of managing construction and engineering projects of values in the region of £10m plus. You will also have experience with construction management best practice, CDM regulations, ISO9001 quality processes, Primavera P6, Microsoft Project and other project management tools. A recognised project management qualification/membership, such as APM or Chartered status, would be an advantage.

As a Project Manager, you will enjoy a competitive salary of £76,229 plus car and a bonus of 3%. You will also benefit from a range of perks, such as generous personal pension plan, tenancy loan deposit scheme, tax efficient benefits, occupational health support, discounted access to sports and social clubs, and employee assistance programme.

If you are interested in this role, please apply by 07/07/2024. We will review all applications after the close date and contact you if you are shortlisted. Please see the full job description by clicking apply which will direct you to our careers page.

Are you looking for a challenging and rewarding role as a Project Manager in the SPN Investment Delivery team? If you have experience managing construction or engineering projects of values in the region of £10m plus, a degree in a construction or engineering related subject or equivalent experience, and excellent understanding of construction management best practice, then you might be the perfect candidate for this position.

As a Project Manager, you will report to the Programme Manager and work within Invest Delivery - Capital Programme based in our Crawley office. You will be a permanent employee with a salary of £76,229 + car/allowance and a bonus of 3%. You will also enjoy a range of benefits, such as, generous personal pension plan, tenancy loan deposit scheme, tax efficient benefits, occupational health support, and discounted access to sports and social clubs.

Your main responsibilities will include delivering projects or a portfolio of projects from inception to completion, ensuring construction assurance, producing delivery plans, managing commercial arrangements with contractors, providing monthly reports, managing the portfolio of projects delivery risks, contributing to the regulatory reporting requirements, collaborating with key stakeholders, and ensuring high levels of customer service and safety.

You will also develop the project execution plan, present project governance approval papers, and undertake a formal qualification in Project Management. If you are interested in this exciting opportunity, please apply by 30/06/2024. To see the full job description please click apply which will direct you to our careers page.