Total 350 job vacancies by Technopals Consultants Pte. Ltd.

Key Responsibilities:

Technical Leadership

• Coordinate the review and ongoing management of the UC and AV system.
• Understand business needs and processes.
• Lead the assessment, justification, implementation, and integration of UC and AV system.
• Accountable for maintenance of UC infrastructure. Ensure that all UC-supported systems stay up-to-date and compliant with updates and security patches. Determine and identify opportunities for system improvement. Provide response to system hardware and operating system software problems as necessary.
• Drive the cross functional teams to ensure a smooth delivery of customer’s major events or meetings over the UC and meeting room AV platform.
• Facilitate and maintain relationships between vendors, assist in reviewing of contracts.

Administrative Leadership

• Responsible for talent management cycle, including talent acquisition, employee development and mentoring, and performance management.
• Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention.
• Support the advancement of staff competencies through the creation of development plans.
• Assesses the effectiveness of team responsibilities and accountabilities and makes recommendations as needed.
• Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided. Such an environment may include attendance at regional or national conferences staff members as appropriate.
• Provide general technical assistance, consulting, and direction to staff. Identify training needs and assist in developing training plans.
• Assist in development, modification, review and maintenance of procedures and operations guide.

Enterprise Project Management

• Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team.

Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new UC and Meeting Room AV implementations.

Roles and Responsibilities

• Develop, enhance and implement IT service management strategies, policies, and procedures to support the organization’s goals and objectives.
• Lead a team of IT service management professionals, providing guidance, coaching, and mentorship to ensure effective service delivery.
• Ensure client agreed Critical Service Levels and Key Performance Indicators are met and launch specific Service Improvement Programs when certain CSL(s)/KPI(s) do not meet the target
• Collaborate with Infosys Limited and client stakeholders to understand business needs and requirements and align IT service delivery accordingly.
• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT service delivery processes.
• Oversee incident, problem, change, request, configuration and knowledge management processes to minimize service disruptions and optimize service delivery.
• Ensure compliance with relevant regulations, standards, and best practices related to IT service management including that of client’s policies and mandates.
• Chair weekly, fortnightly, monthly and quarterly reviews of IT Service Management with respective client stakeholders; prepare and present reports in these forums.

Requirements:

· Bachelor’s degree in information technology, computer science, or a related field; master’s degree preferred.

· 15-20 years of experience in IT Service Management with at least 10 years of working experience working for a major Financial institution.

· IT service management certification (e.g., ITIL, COBIT) required.

· Strong knowledge of IT service management frameworks, methodologies, and best practices.

· Proven track record of successfully leading IT service delivery teams and driving process improvement initiatives.

· Excellent communication, interpersonal, and leadership skills.

· Ability to effectively manage multiple priorities in a fast-paced environment.

· Strong analytical and problem-solving abilities.

Primary Skills (max 5 only) Bachelor’s degree or relevant IT work experience SalesForce.com / Veeva: 3 to 5 years of support experiences in global multiple country setup
Service Management Coordination, experience with Services Management processes and demonstrated coordination experience in managing IT Support vendors Accountable for IT Global Application Experience provided services for the area under scope (group of applications/software, product team, region) experience in IT Application Operational Support or System Analyst roles Secondary Skills (max 5 only) Accountable for the global IT Support Services for the assigned system cluster - support will be provided by one of our IT Support vendors Ensure the correct quality/performance of the service according to Service Level Agreement Coordinate the workload of support team, responsible for the vendor operational management Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Main Roles and Responsibilities (max 5 only) Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Regular proactive review of support tickets to assure service quality according to SLA Overall view of the service and analysis of trending and deviations of support Ensure the correct quality/performance of the service according to Service Level Agreement

Mandatory Skills

• MS SQL - ability to build complex queries and stored procedures
• .NET (C#)
• Python
• REST-based services
• React JS
• Containers - Docker or Kubernetes

Skillsets (Good to have)

Brief Job Description

Summary:

• The successful candidate will work on Private Market applications that cover analytics, data and investment processes/workflow including integration services with external products.

Required experience: 10+ Years

Skills: Informatica 10/ 9.5/8.6/7.x (PowerCenter), Data Stage 8.1, Talend 5.0.2, Attunity, Golden Gate, SAP Business Objects, Power BI, ERWIN and SSIS, Oracle11g, Teradata, Hadoop, Hive, Sqoop and Flume, Windows, UNIX, and Linux

Salary: SGD 11,000 pm to SGD 12,500pm

Requirement details:

· Degree in Information Technology or relevant

· Must have experience n ETL Architecture, Development, Enhancement, Maintenance, Data Modelling and BI Reporting including Business & System Requirement Gathering of Enterprise Data Warehouses

· Sound knowledge on Investment Banking & Retail Banking Business, Financial concepts, Products & Services. Regulatory & Compliance, Risk Management, Business Intelligence, MIS, Data Lake (ODS), Data Warehouse / Marts, Modelling & Mapping, Governance, Privacy policies and FSLDM

· Ability to perform independent analysis, ask focused questions and rapidly gain in-depth understanding on various business requirements and deliver necessary solution using multiple technologies, straddling the line between IT and Business to help bridge the gap and improve efficiency.

· Experienced in project management, planning, resourcing, outsourcing, vendor negotiations & management, budgeting and implementing projects ensuring consistency with global strategy, goals, commitments, governance and controls using Waterfall and Agile model.

· Expert in SQL (Teradata, SQL Server, Oracle), ETL Tools (Informatica, Datastage, SSIS), BI Reporting tools (Cognos, Power BI, SSAS)

· Efficient in performing in-depth data analysis using SQL and tools with strong analytical, problem solving and critical thinking skills.

· Good understanding of business process, studying and analysing workflow to design solutions (As-Is and To-Be Analysis); conducting gap & impact analysis, assess scope of studies and suggesting the most suited solution.

· An effective leader with proven abilities in leading teams during the project phase, guiding members and enabling knowledge sharing among the team

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Primary Skills (max 5 only) Bachelor's degree in Information Technology, Computer Science, or a related field Mini 8+ years of exp in SAP S/4 Hana retail consultant. Developing and testing SAP-based solutions that help meet business objectives. Configuring the system, fixing glitches and ensuring a smooth integration Implemented a conversion of non-batch management items to batch managed
in SAP and 3PL system Secondary Skills (max 5 only) Analyze complex business processes and provide consultation to users regarding processes and procedures to ensure business in achieving maximum efficiencies out of SAP Lead and Support all SD and/or MM related activities, including supervision of onsite consultants and offshore support Created Functional Specifications Designs for new requirements and bug fixes. Conducted System Integration Testing, User-Acceptance Testing, and Go-Live
Support for Projects Implemented Warehouse Management RFID functionality with next empty-bin,
Bulk, Fix and Open storage Put-away strategies Main Roles and Responsibilities (max 5 only) implemented Integration of Truck-Scale System and Intake weigher system to
SAP In-Charge to monitor inbound and outbound IDOCs coming in and out of other
third-party systems such as SOA and Supplier Portal. In-Charge to support IDOCs related to Materials Management Implemented Consumption based-planning in a storage location using MRP
Are Coordinate and drive end-user testing

Mandatory Skills

1. Web Component ‘Lit’ Framework 2.7 & above (version 3.0)
2. Javascript/Typescript
3. Source Code Management using Git
4. SQL + LINUX Redhat 7
5. Minimum SpringBoot 2.7 & above (version 3.1)
6. Minimum Java 8 & above (version 17)

Brief Job Description

Job Description:

• Minimum of 5 years (out of 6-9 yrs) of working experience in a Scrum Master role
• Scrum Master certification from a recognized Scrum standard organization
• Proficient coaching techniques to Product owner in maintaining healthy Backlog ownership, Value Delivery, Risk Management
• Efficient guiding practices to Dev team in maintaining Building Quality In, Adaptive planning, Self-organized, Result-oriented
• Demonstrated experience in working on large scale, remotely located, multiple Scrum team projects that leverage continuous integration processes
• Facilitate team for better creativity and tries to improve the efficiency of the development team.
• Facilitate effectively all scrum events
• Possesses conflict resolution, does conversation by focusing on scrum values of openness, honesty and respect.
• Must possess excellent verbal and written communication skills and a passion for working in highly collaborative environments
• Should be a good coach in Agile practices.
• Help team or individual to clarify goals and actions to achieve them. Ability to ensure the correct use of scrum process.
• Ability to successfully engage in multiple initiatives simultaneously is required.
• Ability to shield the team from outside distractions and interferences. Ability to track and remove impediments.
• Ability to facilitate release planning, sprint review, sprint planning, and retrospective sessions with cross functional teams
• Ability to monitor, report on Agile metrics and team performance using information radiators
• Expertise in working with Jira for Sprint / Agile management, Test management
• Working experience in Full stack Java Technologies is an added advantage

As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:

Provide technical support to users and troubleshoot platform-related issues, Works on incident tickets and monitoring the third-party tool integration within ServiceNow and, responsible for scheduled jobs.

• Ensures compliance with ServiceNow best practices and standards.Maintains the ServiceNow platform to ensure optimal performance and security
• Perform Instance management: platform upgrades, patching on platforms, security hardening, IDR sync (Tmus to test), Instance replication, clones
• Collaborates with other IT functions, businesses and technical teams to design solutions for complex problems and understands end-to-end business processes. Conduct staff training on new procedures.
• Develops, design, enhance, administer and support ServiceNow suite of applications that consists of ITSM services using best practices and industry standards.
• Work closely with clients to implement and designed solutions.
• Comprehensive experience in ITSM, IRM, SecOps

Required Technical and Professional Expertise

3+ yrs of ServiceNow development experience.

• Experience implementing ITSM, IRM, SecOps modules
• Understanding data management, data integration, and data analysis
• Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow
• Solid understanding of the overall Servicenow platform integrations, development, implementation, integration, java script, UI policies, UI action, work flow, business rule, client script.

As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:

Provide technical support to users and troubleshoot platform-related issues, Works on incident tickets and monitoring the third-party tool integration within ServiceNow and, responsible for scheduled jobs.

• Ensures compliance with ServiceNow best practices and standards.Maintains the ServiceNow platform to ensure optimal performance and security
• Perform Instance management: platform upgrades, patching on platforms, security hardening, IDR sync (Tmus to test), Instance replication, clones
• Collaborates with other IT functions, businesses and technical teams to design solutions for complex problems and understands end-to-end business processes. Conduct staff training on new procedures.
• Develops, design, enhance, administer and support ServiceNow suite of applications that consists of ITSM services using best practices and industry standards.
• Work closely with clients to implement and designed solutions.
• Comprehensive experience in ITSM, IRM, SecOps

Required Technical and Professional Expertise

3+ yrs of ServiceNow development experience.

• Experience implementing ITSM, IRM, SecOps modules
• Understanding data management, data integration, and data analysis
• Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow
• Solid understanding of the overall Servicenow platform integrations, development, implementation, integration, java script, UI policies, UI action, work flow, business rule, client script.

Primary Skills (max 5 only) understanding of various systems across our organisation for problem solve or identify areas for improvement for the business. maintaining, optimizing and delivering business applications solution for our line of business working in a highly dynamic environment that utilizes strong vendor management skills and functional understanding of various systems across our organisation for problem solve or identify areas for improvement for the business. Executive with business system analyst and strong vendor management experience good understanding in sustainability-related solutions Secondary Skills (max 5 only) Partner the IT and Business Teams in the provision of Line of Business (LOB) IT solutions for the Business Unit with right value proposition Analyze Line of Business system operation process and identify the area of improvement / and manage the change / optimization implementation. Under general supervision, understand business problems, develop and deliver Business solution IT solutions as well as maintaining these solutions As LOB (Line of Business) Systems application custodian, Overseeing Managed Service team and vendors team Activity to ensure the LOB systems BAU operation and performance as per business expectation and SLA whilst ensuring the operation adhere to policy and regulatory requirement Main Roles and Responsibilities (max 5 only) Manage Internal Stakeholders escalation and help on conflict resolution Assist in audit activities both internal and external Communicating with stakeholders like clients and developers to gather user requirements, doing test cases and well user testing for the project Helping out with documentations and powerpoint slides to train users Provided consultation to 8 startup founders, resulting in optimized
product deck, pitch and interview approach

Mandatory Skills

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• The broad area of your role covers the following:
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A Good Team Player.

Brief Job Description

Job Description:

• Responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Primary focus would be development of iOS applications and the integration with back-end services. Need to work along with other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills

Proficient with Objective-C and Swift and Cocoa Touch

Experience with iOS frameworks such as Core Data, Core Animation, etc.

Experience with threading, and performance tuning

Familiarity with RESTful APIs to connect iOS applications to back-end services

Knowledge of other web technologies and UI/UX standards

Understanding of Apple’s design principles and interface guidelines

Experience with performance and memory tuning with tools

Familiarity with cloud message APIs and push notifications

Knack for benchmarking and optimization

Proficient understanding of code versioning tools

Key Responsibilities and Key performance indicators

The resource will be responsible for the BAU maintenance of the existing IWF application and lead a small team of 5 members.

Perform Team Lead Activities which include below: -

1. Do Delivery Planning for Enhancements and Fixes for the team.

2. Able to do and justify Estimates for Enhancements.

3. Able to articulate Solutions to Key Stakeholders.

4. People Management for a small sized team.

5. Able to create Status reports and present.

6. Manage Key Stakeholder expectations and align delivery accordingly.

To provide BAU (Business as Usual) support for Investment Workflow (IWF) which include

1. Attending to Business & Technical Users on a Day-to-Day Queries / Requests.

2. Attending to Application Change Requests.

3. Participating in Regular Planned BAU Activities (e.g. Audit, Disaster Recovery Exercise, etc.)