Ensure effective implementation and maintenance of MS ISO/IEC 17025:2017,SAMM Policy as well as Natural Resources Group Quality Systems in all laboratories.
· Support his/her manager in handling daily operational and provide technical and management supervision laboratory staff operations to ensure the timeliness and accuracy of tests.
· Ensure that the operations are performed in accordance to the approved procedure or standard/method.
· To work and coordinate with his/her superior for resolve operational inquiries and ensure all root cause of non-conformities or customer-complaints are investigated and identified with appropriate corrective actions.
· Keep updated on industry & SGS best practices with regards to the use of appropriate analytical methods for the commodities serviced.
· Support Business Leaders to set up new operations within the given timeframe and work closely with the group leaders in local and Global to ensure efficient operations.
· Review laboratory operations plans and procedures to redress adverse variances in activity and maximize productivity and efficiency.
· Ensure the participation and excellence in Proficiency Test and Round-Robin program of designated laboratory operation.
· Coach, mentor and develop laboratory staff; identify the training needs relevant for technical skills improvement.
· Ensure all Analytical equipment in the operation are calibrated as needed and maintained.
· Ensure that all Health, Safety and Environment (HSE) / Operational Integrity requirements are met.
· Adhere and operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and local HR policies.
· Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
· Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
