About The Role
You will be working Monday to Sunday, 19 shifts per month, 08:00 to 16:00, 35 hours per week, on a permanent, full-time basis.
Key Responsibilities:
- Ensure all areas allocated are cleaned to the highest standard possible.
- Deliver exceptional customer service to all residents and clients whom you come into contact with.
- To be a part of the overall team maintaining the policies, company rules and quality of Lillie Square Management company (LSML)
Conditions of Work:
This position will be based on an average of a 19 shifts per month (hours may vary dependant on individual employment contracts). Cleaners will operate a Monday to Sunday week based on a five-day working Rota (unless agreed otherwise)
Working Hours:
Shift times will be agreed with the Estate Manager. Times may vary on occasions subject to business requirements.
Main Duties:
- Ensure the staff uniform is worn and standards of appearance are maintained at all times; all protective and external wear to be worn at all times.
- Always ensure that the necessary Health & Safety signs are displayed, and procedures followed before carrying out any work.
- Report any damage or defects immediately to the Duty Manager.
- To remove any animal waste left around the estate grounds using appropriate glove protection and dispose of correctly.
- Daily rotate paladin refuse bins within the building refuse rooms to ensure full are removed to central bin area (using bin tug to manually move).
- Assist with any large bulk items of waste as necessary and directed by the Cleaning Supervisor/Duty Manager.
- Dust and wipe down the walls throughout the building, using a clean, damp cloth only. Ensure all surfaces are clean and free of marks (as directed)
- Internal building cleaning as required, involving hoovering, mopping and regular dusting of surfaces as required.
- Clean external windows, main entrance areas as per schedule.
- Ensure you address all residents, visitors and staff in accordance to the company standards at all times & to regularly attend on-the-job staff customer care and in-house training courses.
- Report all maintenance issues to include light bulbs out to security/concierge and duty shift manager.
- Ensure that time sheets are accurately filled in daily, together with any other necessary forms.
- To follow all safety measures as advised by UK Government and estate management in relation to COVID-19, including whilst travelling to and from work.
Other Responsibilities:
- To know, understand and demonstrate the principles highlighted within the Lillie square management company Mission Statement
- To help to create a 'can do, will do, with pleasure' culture within all aspects of the Estates Team.
- Assist where necessary with any other tasks or duties when assigned by the Cleaning Supervisor, Duty Manager or Estate Manager
- Turn on and off lights within unoccupied areas at the appropriate times.
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
