Total 70 job vacancies by Nuffield Health

Shaping the Future of Healthcare: It Starts with You

Join us on an inspiring journey of transformation and innovation under the leadership of our new CEO, Alex Perry. We are seeking outstanding, commercially astute, and inspiring Hospital Directors to deliver exceptional patient care while driving strong commercial performance in a safe and supportive environment.

Why Join Us?

We are committed to putting patient safety, care and experience at the forefront of everything we do. By reinvesting in our services and people and driving operational excellence, we are building a sustainable and patient-focused business that underpins our commercial success.

As our hospital network continues to evolve, we are looking for leaders who can:

• Deliver excellence in the quality of patients' care and experience.

• Drive commercial success through strong revenue growth and operational and cost management.

• Empower and uplift teams, fostering a collaborative and nurturing work environment where quality care thrives.

• Lead strategic initiatives that enhance patient care, boost revenue, improve cost efficiency, and optimise hospital performance.

• Champion innovation in healthcare delivery, continuously adapting to the evolving needs of patients and ensuring the highest standards of quality safety.

What We Offer

• A distinctive UK-owned health and wellbeing company with a strong reputation for excellence, trust, and innovation.

• Competitive compensation and a comprehensive suite of benefits that prioritise your well-being.

• A supportive, mission-driven culture that fosters collaboration, inclusivity, and a shared commitment to quality of patient care and safety.

• Opportunities for professional growth and leadership development tailored to your career goals.

The Role of Hospital Director

As a Hospital Director, you will play a pivotal role in both operational and financial leadership, ensuring clinical excellence and the delivery of safe, high quality, compassionate care while driving revenue and profit growth. Your responsibilities will include:

• Overseeing hospital operations to deliver the highest standards of patient care, with a relentless focus on quality, safety and patient experience.

• Driving the commercial performance of your hospital through revenue generation, managing operational efficiency and costs, and improving margins.

• Collaborating with senior leaders to execute strategic initiatives that deliver excellence in patient-centred care with growth and financial sustainability.

Join Us

If you are ready to lead with energy, integrity, and a passion for driving excellence in care and commercial performance, we encourage you to register your details so we can schedule an initial conversation. Be part of our mission to shape the future of healthcare. It starts with you.

Contact Centre Coordinator
Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week
Salary: £23,887.50 per annum

Onsite interview dates: Friday 8th November and Wednesday 20th November
Start date: 25th November 2024

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Contact Centre Coordinator, you will:

• Expertly handle all contact with our customers

• Make good use of a variety of channels, including calls, emails, live chat and social media

• Ensure the customer journey is always seamless

• Be part of an exciting, varied and dynamic environment

• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

• Deliver excellent customer service, every time.

• Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Specialist Oncology Pharmacist

Hybrid - Epsom (Home based but some potential for on site meetings) | Fixed Term (3-6 Months) | 37.5 Weekly hours (Part time will be considered)

Salary: Competitive (depending on experience)

At Nuffield Health, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connecting health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all. Join our journey. It starts with you.

Are you a dedicated and forward-thinking pharmacist with expertise in haematology/oncology? We are seeking a high-calibre individual to join the Central Pharmacy Team and play a pivotal role in updating protocols and regimen builds within our SACT electronic prescribing system.

The system covers 11 hospitals across the Nuffield Health organisation and is accessed by a wide range of users including consultants, pharmacy teams, oncology nurses and admin teams. As an integral member of our central pharmacy team, you will work collaboratively to implement changes in medicines prescribing within the haematology/oncology specialty across Nuffield Health.

As a Specialist Oncology Pharmacist you'll:

• Lead and champion patient safety in own area of practice, seeking out potential issues and encouraging staff to call out and report safety concerns.

• Lead and promote governance activity, championing clinical effectiveness and ensuring full compliance with Nuffield Health's Quality governance framework and national standards, e.g. CQC/HIW/HIS Regulation, fundamentals of care, professional standards and evidence-based guidelines.

• Update and develop SACT prescribing protocols.

• Update SACT Regimen builds within the system.

• Work collaboratively with the Quality Lead for Oncology Pharmacy, clinicians and the oncology teams at site to ensure excellence in SACT prescribing practice.

• Be an integral member of the S-PAG (SACT Prescribing Advisory Group) within Nuffield Health

• Support the delivery of high-quality clinical care, ensuring that all patients, families, friends and representatives are treated with kindness, dignity, respect and compassion

To succeed as a Specialist Oncology Pharmacist we're looking for:

• A Registered Pharmacist with the General Pharmaceutical Council

• Evidence of stretching continued professional development.

• Significant post-registration experience as a Pharmacist in an Oncology acute setting

• Leadership/management experience

• Competency in clinical skills related to role

Helping you feel good.

We want you to love coming to work, feeling healthy, happy, and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Shaping the Future of Healthcare: It Starts with You

Join us on an inspiring journey of transformation and innovation under the leadership of our new CEO, Alex Perry. We are seeking outstanding, commercially astute, and inspiring Hospital Directors to deliver exceptional patient care while driving strong commercial performance in a safe and supportive environment.

Why Join Us?

We are committed to putting patient safety, care and experience at the forefront of everything we do. By reinvesting in our services and people and driving operational excellence, we are building a sustainable and patient-focused business that underpins our commercial success.

As our hospital network continues to evolve, we are looking for leaders who can:

• Deliver excellence in the quality of patients' care and experience

• Drive commercial success through strong revenue growth and operational and cost management

• Empower and uplift teams, fostering a collaborative and nurturing work environment where quality care thrives.

• Lead strategic initiatives that enhance patient care, boost revenue, improve cost efficiency, and optimise hospital performance.

• Champion innovation in healthcare delivery, continuously adapting to the evolving needs of patients and ensuring the highest standards of quality safety.

What We Offer

• A distinctive UK-owned health and wellbeing company with a strong reputation for excellence, trust, and innovation.

• Competitive compensation and a comprehensive suite of benefits that prioritise your well-being.

• A supportive, mission-driven culture that fosters collaboration, inclusivity, and a shared commitment to quality of patient care and safety.

• Opportunities for professional growth and leadership development tailored to your career goals.

The Role of Hospital Director

As a Hospital Director, you will play a pivotal role in both operational and financial leadership, ensuring clinical excellence and the delivery of safe, high quality, compassionate care while driving revenue and profit growth. Your responsibilities will include:

• Overseeing hospital operations to deliver the highest standards of patient care, with a relentless focus on quality, safety and patient experience

• Driving the commercial performance of your hospital through revenue generation, managing operational efficiency and costs, and improving margins.

• Collaborating with senior leaders to execute strategic initiatives that deliver excellence in patient-centred care with growth and financial sustainability.

Join Us

If you are ready to lead with energy, integrity, and a passion for driving excellence in care and commercial performance, we encourage you to register your details so we can schedule an initial conversation. Be part of our mission to shape the future of healthcare. It starts with you.

Contact Centre Coordinator
Hybrid working | Service Centre | Permanent | Full time
Salary: £23,887.50 per annum
Full Time: 37.5 hours per week

Start date: 28th October

Interview date: 16th October

Are you passionate about customer service? Do you have a good standard of English? Then you could join the UK's leading Healthcare Charity. We're recruiting great people to our friendly, welcoming Contact Centre offering hybrid working. If you have strong experience in a customer-facing role, you could join us here.

As a Contact Centre Coordinator at our Contact Centre, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Contact Centre Coordinator, you will:

• Expertly handle all contact with our customers
• Make good use of a number of channels, including calls, emails, live chat and social media
• Ensure the customer journey is always seamless
• Be part of an exciting, varied and dynamic environment
• Bring your skills to deliver excellent customer service, every time
• Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Forecast, Planning and Performance Manager

Epsom | Business Service Capacity | Permanent | Full-Time

Competitive salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Forecast, Planning and Performance Manager you possess advanced expertise in forecasting techniques, including the ability to manually forecast using sophisticated Excel models and Erlang formulas. You understand resource load balancing in customer contact channels, can link forecasts to financial impacts, and are proficient with Contact Centre technologies (e.g., Cxone, Calabrio).

You have strong commercial and financial awareness, with the ability to translate forecasting data into potential financial impacts and understand how all Contact Centre KPIs contribute to overall business performance.

You are a strong communicator and analytical thinker with commercial insight, and attention to detail, with a focus on enhancing the customer experience.

As our Forecast, Planning and Performance Manager you will:

• Be accountable for Business Services forecasts, considering capacity issues for people, systems, and infrastructure in both front and back office.

• Incorporate all planned and proposed changes into budget and operational plans for Business Services.

• Ensure forecasts are operationalized into viable resource plans to support business needs.

• Support efficient coordination of resources, service levels, future planning, revenue targets, and optimized performance.

• Lead and develop the team to optimize agent performance through process improvements.

• Focus on the customer journey while maximizing efficiencies and developing management information (MI) and dashboards for ongoing performance monitoring.

• Review all pipeline activities, including customer contact across various channels, and plan resources for future projects and contract mobilization.

• Maintain regular contact with senior stakeholders to address potential impacts on forecasting and operational performance.

• Drive contact centre performance to ensure consistently exceptional service for every customer, every time.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Contact Centre Coordinator

Hybrid | Epsom Support Centre | Service Centre | Permanent | Full Time

37.5 hours per week

Competitive salary, depending on experience

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Contact Centre Coordinator, you will:

· Expertly handle all contact with our customers

· Make good use of a variety of channels, including calls, emails, live chat and social media

· Ensure the customer journey is always seamless

· Be part of an exciting, varied and dynamic environment

· Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)

· Deliver excellent customer service, every time.

· Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Credit Controller

Hybrid/Epsom (3 days per week) | Finance Shared Services | Fixed Term: 12 months | Full Time

Competitive salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Credit Controller you'll bring proven experience in a similar role, good attention to written and numerate detail and excellent communication skills. Your "can do" attitude and a flexible and helpful approach are essential to your success.

As our Credit Controller you will:

• Ensure the prompt collection of cash.

• Minimise the risk in our debtors ledger by prompt collections

• Promptly identify issues and deal with them as quickly as possible to secure payment

• Work on Collection queues (high Volume)

• Deliver excellent customer service.

• Provide support to colleagues in the Finance team as required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Contact Centre Coordinator

Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week

Salary: £23,887.50

Onsite interview dates: 14th August & 23rd August

Start date: 2nd September

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Customer Service Coordinator, you will:

*    Expertly handle all contact with our customers 
*    Make good use of a variety  of channels, including calls, emails, live chat and social media 
*    Ensure the customer journey is always seamless 
*    Be part of an exciting, varied and dynamic environment 
*    Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
*    Deliver excellent customer service, every time.
*    Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. 

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today. 

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Contact Centre Coordinator

Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week

Salary: £23,887.50

Onsite interview dates: Wednesday 24th July and Friday 2nd August

Start date: 2nd September 2024

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Customer Service Coordinator, you will:

* Expertly handle all contact with our customers
* Make good use of a variety of channels, including calls, emails, live chat and social media
* Ensure the customer journey is always seamless
* Be part of an exciting, varied and dynamic environment
* Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
* Deliver excellent customer service, every time.
* Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Billing Administrator

Epsom/Hybrid Working | Finance | Permanent | Full-Time

Competitive salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Billing Administrator, you'll bring experience of managing a high-volume workload within a shared service centre environment, experience of working within SLA guidelines and previous experience in a Finance environment. You will strong attention to detail, intermediate excel skills and first-class communication skills.

Our Billing Administrator will play a key role within the shared service transactional team. You'll be responsible for the timely and accurate billing of all charges in a specific portfolio of sites and accounts.

As our Billing Administrator, you will:

• Raise patient policy excess invoices.

• Raise patient policy expired invoices.

• Take patient credit card payment.

• Allocate payments.

• Manage patient queries on policy excesses.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Laboratory Information Management System Trainer

Based at Epsom - Nationwide travel required on a regular basis | Learning Foundation | Hybrid Working | Fixed Term - 12 months | Full Time

Competitive salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a charity we are embarking on an exciting new project to upgrade our Laboratory Information Management System (LIMS). To ensure the successful implementation of our new system, we're looking for a LIMS Trainer to join our Learning Foundation.

As a LIMS Trainer, you will work with the Laboratory Information Management Training Programme Manager and other Trainers to deliver a best-in-class systems training curriculum across the charity that meets the learning needs of Nuffield Health professionals.

You'll work across several of our locations delivering systems training as we roll out our exciting new LIMS upgrade.

As our Laboratory Information Management Systems (LIMS) Trainer, you will:

• Conduct on-site training sessions to Nuffield Health colleagues on the configuration, and utilisation of our LIMS.

• Serve as a subject matter expert on LIMS functionality.

• Provide ongoing support and troubleshooting assistance to teams post-training to ensure successful adoption of our LIMS.

• Support the design and delivery of best-in-class bespoke learning solutions (both in-house and in conjunction with expert third parties) that utilise appropriate learning methodologies. These include blended learning approaches such as: e-learning, practical workshops, toolkits, virtual classrooms; F2F approaches e.g., F2F delivery, simulation, practice-based learning; experiential learning and coaching.

• Work with the Foundation's Learning Partners and wider business stakeholders to understand the learning needs of professional groups.

• Lead on system training projects and programmes as required.

To succeed as our LIMS Systems Trainer, you will have:

• A Bachelor's degree in Biomedical Sciences, Biology, Biochemistry, or a related field or relevant work experience.

• Experience working in a laboratory environment

• Proven experience in technical training, with the ability to effectively communicate technical information to diverse audiences.

• Experience of learning design and delivery

• Knowledge of Laboratory Information Management Systems (LIMS), with experience in configuring, implementing, or using LIMS in biomedical applications would be an advantage.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Laboratory Information Management System Trainer

Epsom/Hybrid - Nationwide travel required on a regular basis | Learning Foundation | Fixed Term - 12 months | Full Time

Competitive salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a charity we are embarking on an exciting new project to upgrade our Laboratory Information Management System (LIMS). To ensure the successful implementation of our new system, we're looking for a LIMS Trainer to join our Learning Foundation.

As a LIMS Trainer, you will work with the Laboratory Information Management Training Programme Manager and other Trainers to deliver a best-in-class systems training curriculum across the charity that meets the learning needs of Nuffield Health professionals.

You'll work across several of our locations delivering systems training as we roll out our exciting new LIMS upgrade.

As our Laboratory Information Management Systems (LIMS) Trainer, you will:

• Conduct on-site training sessions to Nuffield Health colleagues on the configuration, and utilisation of our LIMS.

• Serve as a subject matter expert on LIMS functionality.

• Provide ongoing support and troubleshooting assistance to teams post-training to ensure successful adoption of our LIMS.

• Support the design and delivery of best-in-class bespoke learning solutions (both in-house and in conjunction with expert third parties) that utilise appropriate learning methodologies. These include blended learning approaches such as: e-learning, practical workshops, toolkits, virtual classrooms; F2F approaches e.g., F2F delivery, simulation, practice-based learning; experiential learning and coaching.

• Work with the Foundation's Learning Partners and wider business stakeholders to understand the learning needs of professional groups.

• Lead on system training projects and programmes as required.

To succeed as our LIMS Systems Trainer, you will have:

• A Bachelor's degree in Biomedical Sciences, Biology, Biochemistry, or a related field or relevant work experience.

• Experience working in a laboratory environment

• Proven experience in technical training, with the ability to effectively communicate technical information to diverse audiences.

• Experience of learning design and delivery

• Knowledge of Laboratory Information Management Systems (LIMS), with experience in configuring, implementing, or using LIMS in biomedical applications would be an advantage.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Change Analyst - NEPR

Epsom/Hybrid/Travelling to our Hospitals | Central Operations | Secondment opportunity - 1 year

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

We are looking for an enthusiastic Change Analyst - NEPR with a passion for implementation.

Nuffield Health Electronic Patient Record (NEPR) is a large-scale change programme, which is implementing the TrakCare EPR across all Nuffield Health hospitals. As a Change Analyst you'll have responsibility for all elements of the change journey associated with the implementation of TrakCare into our hospitals.

As our Change Analyst - NEPR, you will;

• Engage with senior programme and Hospital stakeholders and supporting all hospital staff and consultants to understand and learn new ways of working, related to the use of the system. This includes related business and clinical pathways, processes and workflows.

• Support the successful delivery of training for all staff, consultants, and other partners.

• Track of outcomes and evaluation of the programme. Making the necessary adjustments.

• Have operational knowledge of processes in Hospitals either in a Clinical and/or Administration environment.

• Be confident in managing change within large organisations ideally within a healthcare environment.

• Be an effective stakeholder manager, communication and training, with evidence of adopting a flexible approach to suit the needs of different audiences.

• Due to the nature of this role, we would like someone to join the team with clinical and/or non-clinical experience.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Contact Centre Coordinator

Epsom Support Centre | Service Centre | Permanent | Full Time - 37.5 hours per week

Salary: £23,887.50

Onsite interview dates: Wednesday 24th July and Friday 2nd August

Start date: 2nd September 2024

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity. We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.

As a Contact Centre Coordinator, you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. Thanks to your logical approach and confidence with a variety of systems, you'll be able to prioritise and manage your workload in a fast-paced team environment.

As a Customer Service Coordinator, you will:

* Expertly handle all contact with our customers
* Make good use of a variety of channels, including calls, emails, live chat and social media
* Ensure the customer journey is always seamless
* Be part of an exciting, varied and dynamic environment
* Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
* Deliver excellent customer service, every time.
* Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.