Total 27 job vacancies by National University Health System Pte. Ltd.

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Principal Clinical Pharmacist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in pharmaceutical care and medication management to make an impact on patient outcomes.

Key Responsibilities:

• Attend daily interdisciplinary rounds to collaborate closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans in a home-based hospital setting
• Conduct daily virtual ward rounds with the patients, driving innovation in pharmacological care and ensuring optimal patient outcomes.
• Utilize your extensive knowledge of inpatient care to manage complex cases across a wide range of specialties
• Innovate and optimize medication regimens, enhancing patient adherence and minimising adverse effects, while contributing to the transformation of clinical care models
• Provide expert consultation on medication management, ensuring the highest standards of safety and efficacy
• Engage in patient education, empowering patients with the knowledge they need to manage their therapies effectively at home
• Contribute to clinical governance, strategic planning, and the development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Embrace continuous learning and professional development opportunities, positioning yourself at the forefront of healthcare innovation

Clinical Practice also includes the following pharmacy duties:

• Provide general clinical pharmacy services to promote wellness and ensure optimization of medication therapy outcomes for patients, including ensuring accurate medication records, medication reconciliation, and ensuring medication adherence
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed
• Provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients and the health care team
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug- related problems and to assure optimal patient cooperation in drug therapy
• Document clinical activities as defined in the competency development framework and/or department guidelines
• Lead and/or serve on departmental and/or institutional clinical practice committees and/or other relevant committees as assigned
• EducationIdentify, plan, implement and provide educational programs and training to entry level health care professionals and the public
  Plan and contribute to the development or publication of high quality patient education materials and articles targeted at general professional education
  Lead the development and implementation of pharmacy professional standards, competency framework and/or assessments for future clinical pharmacists for this ACP telehealth service
  Lead and contribute to the continuing professional development strategy
  
• ResearchLead, initiate and participate in clinical research independently or in collaboration with other health care disciplines
  Publish scientific papers in peer reviewed journals and/or present findings at key local or overseas scientific meetings
  

Secondary Duties (10%)

• Lead and contribute to the review and evaluation of services, policies and processes, and identify and implement medication safety and quality improvements initiatives to ensure optimal outcomes under NUHS@Home
• Participates in and/or undertakes responsibility for projects and activities which supports the goals of the department and organisation at department or institution level
• Maintain and up-to-date professional portfolio
• Any other duties or responsibilities as assigned

Requirements

• Possess MSc (Clinical Pharmacy) or Pharm D or Board Certification
• Completion of a Collaborative Prescribing Course within last 2 years
• A minimum of 5 years of experience in clinical experience (ideally in inpatient care)
• Registered with the Singapore Pharmacy Council
• Possess extensive and current knowledge of pharmaceuticals, clinical practice guidelines and protocols
• Possess strong leadership qualities
• Possess good supervisory, negotiation and managerial skills
• Excellent clinical pharmacy and evidence-based medicine knowledge and skills
• Excellent clinical problem solving, judgment and decision making skills
• Excellent knowledge of drug information research tools, clinical research methodologies and outcomes evaluation
• Excellent listening and communication skills, with the ability to educate and engage patients, and work collaboratively with a diverse healthcare team. Ability to speak in a second language in addition to English will be helpful.
• Passion for transforming traditional healthcare models through innovative care delivery

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Physiotherapist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in physiotherapy to make an impact on patient outcomes.

Key Responsibilities:

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans.
• Report to referring doctor and other members of the medical team.
• Document patient physiotherapy records accurately.
• Charge patients accurately.
• Comply with clinical and service standards.
• Practise within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate.
• Collaborate with other healthcare members and participate in case conferences.
• Assist and/or co-lead in projects and activities which supports the goals of the department and organisation at department or institution level.
• Any other duties or responsibilities as assigned.
• Manage and oversee therapy equipment inventory.
• Contribute to departmental in-service training programmes, home hospital educational talks and external talks/ workshops/ forums/ seminars
• Contribute to development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Review and update of clinical protocols and SOPs
• Assist in developing, promoting /marketing clinical services
• Assist in the induction of new physiotherapists.
• Supervise students on clinical attachment
• Embrace continuous learning and professional development opportunities.

Requirements:

• Full AHPC registration
• Recognised Diploma or Degree in Physiotherapy
• Min. 2 years of relevant experience
• Good communication and interpersonal skills
• Service oriented and customer focus
• Motivated, self-driven and able to work independently and collaboratively in a team
• Passion for transforming traditional healthcare models through innovative care delivery

1. Job Purpose

The job-holder is responsible to assist the specialists in dental care delivery according to established hospital policies, procedures and standards of dental care and practices.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

• · Responsible for providing four-handed chair-side assistance to specialists in dental treatment and procedures for various disciplines.
• · Responsible for ensuring the instruments and materials are ready for each appointment, and ensure the proper maintenance of dental instruments.
• · Comply with Infection Control and maintains Infection Control Standards.
• · Comply with work safety regulations in handling of dental instruments and equipment.
• · Assist in cleaning, sterilising, sorting and packing of instruments in general sterilisation area.
• · Manage Inventory in assigned dental operatory and assist in stock ordering.
• · Assist with patient’s appointment.
• · Collaborate and co-operate with clinicians and other health-care providers in the smooth delivery of dental care and services.

2.2 Secondary Responsibilities and Duties (20%)

• · Participate in service quality activities.
• · Coach and guide the junior staff in dental assisting (For Dental Surgery Assistant role)
• · Assume additional responsibilities as assigned by Clinic Supervisor/ Clinic Manager.

3. Job Specification

• · Minimum NITEC Certification in Dental Assisting or Equivalent Qualification (For Dental Surgery Assistant role)
• · Minimum GCE “N” Level Certification
• · Proficient in computer skills (MS Office).
• · Possess good interpersonal and communication skills.
• · A team player and is also able to work independently.
• · A hands-on person with eyes on details.
• · Display compassion and have a positive and caring attitude.
• · Have strong interest in dentistry field

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Executive Assistant for NUHS@Home, you will play a vital role in providing administrative support to the Nursing team of NUHS@Home. You will be responsible for information management, training administration, project, audit and meeting coordination. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

Primary Duties & Responsibilities
Information Management
• Maintain nursing competency checklists, policies and procedures and ensure these are reviewed and updated in a timely manner.
• Maintain confidential and sensitive information.
• Organize and manage files, documents, and records.
• Develop forms when needed.
• Be proficient with Microsoft office software and technology tools.

Training Administration
• Registration and enrolment: Managing the process of enrolling staff in the training courses as per training schedule and tracking their progress. Collaborate with all stakeholders and ensure sufficient participants for the training to be held as planned.
• Classroom Set Up: Ensure appropriate classroom set-up for the training programs.

• Resource Allocation: Allocate resources such as training rooms, training materials, aids etc. for the training programs.
• Training Inventory: Ensure sufficient and appropriate training materials are accounted for and purchased in a timely manner.
• Evaluation: Measure the effectiveness of the training programs through assessments, feedback, and performance improvement metrics.
• Documentation: Keep records of training attendance, completion, and any certifications or credentials obtained.
• Continuous Improvement: Analyze training outcomes and feedback to make improvements to the training on an on-going basis with trainers.
• Compliance: Ensure training programs meet legal and regulatory requirements especially those mandated by Singapore Nursing Board etc. to achieve required nursing training hours.

Secondary Duties & Responsibilities
• Provides administration support for onboarding and offboarding nurses such as IT and pass access.

• Support internal and external audits, including but not limited to licensing and accreditation.
• Perform secretariat roles for assigned committees.
• Perform planned activities such as Nursing Grand Round, Quality week events etc.
• Handle correspondences and coordinate meetings.
• Any other tasks as assigned by the Supervisor.

Requirements
• Diploma in any discipline

• Good computer literacy and conversant in MS Office
• Good written and verbal communication skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

(1) Overview and purpose of the position*

1) Responsible in overseeing the performance of outsourced maintenance service providers in mechanical services and systems for the hospital and ensure functionality as well as serviceable at all times.

2)To audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider.

3)To provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects.

4)To coordinate and support hospital’s A&A and minor works.

(2) Accountabilities*

(2) Related Performance Indicators

1) Strong culture of staff and leadership accountability

• Work closely with FM Institution Lead and Mechanical Lead, in building clear scope, expectations and deliverables for the Mechanical team as well as planning for specialty training and develop the capabilities of Mechanical Team members.
• As a Subject matter expert to assist the Mechanical Lead in ensuring team members understands their scope.
• Work closely with team members, service provider and specialist vendors on system breakdown investigations, inspections, audits, review of maintenance program, etc.
• To lead / provide support in the investigation of incident/system failure to determine root cause of failure as needed.
• To participate and support in audits that the hospital subscribes to.

2) Contract management, evaluation, negotiation, and execution

• Manage Mechanical systems contracts to ensure timely renewals and contract requirements are fulfilled.
• Ensure timely renewal of authority licencing.
• Ensure processes are in accordance and compliance with Audit Compliance, NUHS Contract Management, Procurement and Finance Policies and Process.

3) Manage Managing Agent, vendors and liaison with authorities as well as communication to stakeholders

• To respond and support the maintenance agent and vendors in mitigating and recovery of critical system failure or incident.
• Work closely with Admin on compilation of contract documents, such as agreement, checklist, warranties, etc.
• Monitor vendors’ performance, deliverables and Key Performance Indicators (KPIs) are as per contract awarded.
• Perform invoice verification against works completed for timely processing of invoices.
• To ensure repair to reported system fault and breakdown are carried out in a timely manner.
• To carry out monthly analysis to Mechanical systems breakdown and recommend improvement plan as needed.
• Filing and documentation recording of all authorities’ correspondences.
• Conduct internal audits to check on non-compliances, identify gaps and follow-ups till closure.
• Represent Mechanical Team as the liaison party on authority matters.

4) Developing and implementing procedures, policies and checklists

• Review and update Standard Operating Procedures (SOP) and working instructions on a regular basis.
• Develop and harmonise trade related SOPs, Preventive Maintenance Checklists and working instructions with the cluster institutions for alignment to prevailing Singapore Standards / Code of Practices and/or industry best practices for benchmarking.

5) Asset Management

• Plan and oversee Mechanical system upgrades/improvements or replacements before their expiration or its end of life.

6) Projects

• Project Manager or render support to Project Managers for improvement works to existing hospital facilities such as renovation and retrofitting, replacement of system infrastructure and improvement initiatives to existing specialized systems and hospital facilities.
• Prepare Approval To Purchase (ATP) and Approval To Award (ATA) papers for Preventive Maintenance Contracts and projects.

7) Knowledge management

• Maintain good documentation (e.g records of all contracts, reports, agreements, check lists) with FM Admin team to ensure full compliance.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Minimum three (3) years of relevant experience in management of mechanical systems operations. (Note: Minimum 8 years for Diploma Holders)
• Experience in Fire Safety/ Alarm System, Medical Gas/ Vacuum System, Lift and Escalator System, Pneumatic Tube System, Mechanical Automation system is advantageous.
• Health care experience is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.

Responsibilities

• Develop and implement strategy to build network of volunteers to support population health work.
• Lead in building a network of volunteers with community partners to support health promotion activities.
• Lead a team to recruit, manage volunteers and deploy them to suitable volunteer activities.
• Develop training material and conduct training for volunteers.
• Develop and implement new programmes for volunteers to support health promotion and community care.
• Any other duties.

Job Requirements

• Bachelor degree in any discipline, with at least 8 years of volunteer management experience, preferably in healthcare.
• Able to think critically and strategically, with strong conceptual and analytical abilities.
• Strong planning, project management and organisational skills.
• Able to work well with others, to foster buy-in and collaboration.
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint).
• Experience in strategic planning and/ or programme development would be advantageous.

Job Description
As a Senior / Staff Nurse in Community Nursing, you will be required to perform nursing care and health coaching within the areas of:

• Health Promotion & Illness Prevention through patient education
• Primary Care by performing basic assessment and health education to the general public
• Home Care services for patients transiting from hospital to home
• Any other community related duties will be assigned.

Requirements
● Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
● Minimum 2 – 3 years of relevant work experience in Community Setting
● Able to work independently and as a team
● Strong organisational, coordination, interpersonal and communication skills
● Able to converse in local languages is preferred

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:Transition care programme
  Community Health Posts
  
• Support in operations planning in the following assigned areas:Data analysis and monitor workload
  Manpower planning and management
  Collaborate and engage community partners to co-ordinate community operations
  
• Drive continuous improvement to enhance care and residents experience including:Pilot new programmes and processes
  Evaluate the use of technology to ease workflow improvement
  Evaluate success of pilot programs for future action
  Manage service related feedback and ensure residents' concerns are addressed
  Evaluate feedback and identify potential service gaps for improvements
  
• Lead in regional community operations team in assigned areas:Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  Develop team members to enhance their skills & harness their potential
  Integrate team with the other RHSO departments and divisions
  
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous

Overview

The Position Holder will be responsible for engagement of partners and internal stakeholders to augment NUHS’ role as the population health manager for the western region. This includes ideation and project management of collaborations with partners and within NUHS to support the roll out of new policies, advancing social-health integration and enhance the delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Regular engagement and project management with key account agency/community/ internal partners on collaborations
• Keeping abreast of developments within social and health landscape
• Support team in development, implementation, data collation, evaluation and reporting of initiatives and collaborations with agency partners, social care players and cross-teams within NUHS
• Meeting and event organisation
• Taking minutes for meetings and events and following up on issues raised

Job Requirements

• Good Degree
• 1 - 2 years of working experience, prior experience in community care or strategic planning will be an advantage
• Experienced in project management and working with multiple stakeholders
• Good communication, interpersonal and organisational skills
• Ability to multi-task and work independently
• Ability to work in a fluid environment amidst multiple demands

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

Reporting to Director, Operations, RHS Office, the incumbent will Iead in developing healthy precincts and building community partnership to keep the community healthy.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

Job Responsibilities:

1. Lead in conceptualising the overall strategy and framework for Healthy Precinct.

• Plan and operationalise Health Precincts to achieve health-social integration with internal and community stakeholders.
• Develop and track progress of workplans and workstreams on Healthy Precincts.
• Develop and operationalise plan to empower community to take care of their health.
• Create community culture to drive behavior towards leading a healthy lifestyle and emphasis on preventive care with community stakeholders.

1. Build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings.
2. Develop and implement initiatives for integrated care and population health improvement.
3. Lead and support the team

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

Requirements:

• Bachelor Degree in healthcare or business related fields
• At least 10 years of relevant experience in healthcare, corporate/strategic planning and partnership development, including minimum 5 years of leadership experience
• Proven strategic thinking and planning ability
• Excellent writing skills
• Good interpersonal and communication skill

Job Responsibilities
1) Build a network of volunteers with community partners to support health probotion activities. 2) Recruit, manage volunteers and deploy them to suitable volunteer activities.
3) Develop training material and conduct training for volunteers. 4) Develop and implement new activities for volunteers to support health promotion in the community.

Job Requirements
• Bachelor degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Analytical and organised, able to translate concepts into actionable goals.
• Excellent verbal and written communication skills.
• Resourceful and meticulous team player who is able to multi-task in a fast-paced environment.

Experience
• At least 2 years of relevant working experience in volunteer management, preferably in Healthcare or Social Service Sector.

Overview

Health District @ Queenstown is a multi-stakeholder collaboration led by National University Health System (NUHS), Housing & Development Board (HDB) and National University of Singapore (NUS) to support residents in their journey of healthy living.

It aims to co-create, with residents and diverse stakeholders, effective, scalable, and sustainable interventions that enhance the physical, mental, and social well-being of residents throughout their life, by:

• Increasing healthy longevity
• Enabling purposeful longevity
• Promoting intergenerational bonding
• Empowering residents so they can age in place

The Job Holder will be the key data analyst for Health District@Queenstown (HD) related projects under NUHS, and provide support to fine-tune rapid prototyping and continuous iteration to improve health of residents using a data-driven approach, as well as analyses based on geographical boundaries.

Job Responsibilities

• Work with relevant stakeholders in obtaining necessary datasets.
• Data extraction from accessible databases, merging and cleaning it.
• Analyse datasets to provide meaningful insights and learnings.
• Perform calculations according to MOH technical manual to determine screening rates in HD.
• Translate stakeholder needs to generate analysis to support continuous iteration of interventions

Job Requirements

• Bachelor’s degree in Analytics, Statistics, Mathematics, Health Sciences or other relevant majors. Postgrad diploma in data analytics or any other data analytics relevant certificates. Master’s degree in public health is an added advantage.
• Good understanding of the Singapore healthcare system and knowledge of integrated care models. Experience in social and/or healthcare setting is an added advantage.
• Good analytical skills.
• Proficient in Python and/or R, STATA, Tableau and SQL
• Must be able to extract, clean and analyse data.
• Ability to perform geospatial analysis is an added advantage.
• Strong communication, presentation, writing and interpersonal skill.
• Good team player.
• Possess positive attitude and able to work within given timeline.

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline • At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)