Total 2,857 job vacancies by NHS Jobs

Formulate, contribute to, and participate in, the development and implementation of assessment and care planning systems in collaboration with the multidisciplinary team Manage a case load within the Crisis Resolution /Home Treatment Team Carry out generic and specialist assessments, including risk and provide therapeutic interventions/ home treatments within the most appropriate setting in accordance with the service users and/or carers needs. Complete Gatekeeping for all Inpatient admission requests across the Merseyside footprint. Assess whether users can be managed safely within the community promoting quicker recovery. Assess Risks and collaboratively develop safety plans with users/carers. Ensure effective liaison with inpatient units across the Trust to facilitate early discharges or to undertake reviews of those users placed out of area. Act as the Duty Practitioner /2nd Duty, as part of a rotational roster. Fully participate in ECC undertaking a care-coordinator role as appropriate Assist in the development and implementation of integrated care pathways, including appropriate service user assessments/referrals and models of care. Ensure record keeping is in accordance with Professional and Trust standards. Ensure the safe management of medicines and adhere to safe practice and principles of administration in accordance with the NMC code of professional conduct and Trust Medicines Code. Work in a professional and collaborative manner with the multi-disciplinary team. Participate and promote positive intra-agency working. Responsible for the assessment of care needs and the development, implementation and evaluation of programmes of care without supervision and act as Named Nurse as required. Participate and assist in setting standards of service user care based on sound research findings. Act as knowledge resource in specialist area of practice to other team members and other agencies as required. Where indicated and following completion of the relevant training the practitioner will act as a non-medical prescriber, at all times working within their sphere of clinical competence.

As a Recovery Worker you will be providing support and advice to people who are experiencing difficulties due to substance misuse. You will have your own caseload, working as part of our team and alongside other social care services to identify how we can help. You will develop plans with your clients to help them get their lives back to where they want them to be. This role involves actively engaging with rough sleepers in Stoke on Trent. It requires a flexible and proactive approach to the position and working pattern to support individuals into treatment. We are determined and always professional in our approach to each and every case and we never judge, we're just here to help. There will be assessments to carry out and records you need to keep and update, that's all part of our professional commitment and service to our clients and commissioners. This is a part time, fixed term position working 18.75 hours per week until March 2025. The salary for this role is £24,561 per annum pro rata. If you think this could be the career for you, take the first step and apply now to join our amazing team. Benefits What we offer Competitive salary 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Please note that this role may close early should sufficient applications be received, so early application is advised. At With You, we use our expertise to deliver support and raise awareness around drugs, alcohol and mental health, to enable people to have greater choices about their lives, free of problematic substance use. We are looking for compassionate and empathetic individuals and team players with the ability to connect quickly with the people we support. If you think this could be the career for you, take the first step and apply now to join our amazing team. This is a full time, permanent position which includes an element of Saturday working. We are looking for positive and motivated candidates who are able to communicate with a wide range of people and in different settings. You will also be results driven, highly organised with excellent time management skills. A full job description and person specification is available on request. Benefits Competitive salary 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice 2 days paid volunteer leave per year Auto-enrollment into We Are With You's pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

Patient Data · Maintenance and oversight of the practice generic email box, ensuring that all incoming emails are actioned or distributed accordingly. · Provide effective and timely scanning service – uploading and recording patient data on to the Practice clinical system including identification and coding of new problems, diagnoses and treatments from outpatient, community and discharge letters/reports received by the practice. · Adhere to the practice protocol for the processing of incoming discharge, outpatient clinic and other provider (WCF/OOH/111 etc) letters. Ensure that letters are processed in an accurate and timely manner. · Provide an effective coding service to ensure that clinical records are kept up to date and that full data is extracted and recorded in a timely manner to support clinical coding, chronic disease register management, Practice QOF achievement, Enhanced Services data capture and financial claims, CCG clinical priorities and any other ad-hoc or in-house Practice coding requirements. · Action workload in the “for coding” task box. · Manage workflow and allocate documents to GPs as appropriate. · Maintain the Dispensary Delivery Service register and send accepted application forms to the Practice Pharmacy Technician for medication alignment. · To provide admin support to all patient recall processes. This could include send bulk letters and/or text messages to involute patients for reviews, clinics or other procedures. · Summarise new patient notes in an accurate and timely manner to ensure practice clinical records are kept up to date and that full data is extracted and recorded to support clinical coding, chronic disease register management, Practice QOF achievement, Enhanced Services data capture and financial claims, CCG and LCG clinical priorities and any other ad-hoc or in-house coding requirements. Highlight any data issues or concerns with the Data & Systems Manager. · Check new GP2GP registrations to ensure that received patient data has been coded in an appropriate way. · Process incoming bulk data submissions to ensure that patient records are updated in an accurate and timely manner. · Process incoming national screening campaign results and information and ensure that the data is coded and recorded as appropriate on the patient’s record (for example, national bowel and breast screening campaigns). Maintain and complete the annual diabetic retinopathy screening register validation. · Provide admin support to any audit processes as requested. · Process incoming childhood immunisation data and arrange appointments and recalls in accordance with the current programme. Work alongside the Lead Nurse to ensure a high uptake and flag any patients for concern to the appropriate GP/Safeguarding Lead. · Process all patient deductions and arrangement the return of notes to the Health Authority. · Process incoming patient death notifications, advise the team and arrange the return of notes to the Health Authority as appropriate. · Process patient and/or third party requests for copies of medical records, ensuring that appropriate consent and authority as provided. Liaise with the Data & Systems Manager to resolve any queries or concerns notes requests · Maintain and promote the Practice Carers register including updating the carers information board, identifying and adding new carers to the register, obtaining consent to add their details to the council carers register and providing details of the GP Carers Prescription service. · Action and complete all Patient Data requests received by email, manual note or S1 task – including contacting the patient where appropriate or liaising with other healthcare agencies to chase results or referrals or to arrange or cancel further care. · Undertake any other additional duties appropriate to the post as requested by the Partners, Practice Business Manager, Operations Manager or Support Team Leader.

Main Duties and Responsibilities 1. Manage the expanding MHSTs working in conjunction with Clinical and Team Leads to ensure successful delivery of the work 2. Be responsible for the line management of staff in accordance with Trust policies and procedures. 3. Be responsible for establishing and maintaining working relationships with key partners and stakeholders 4. Lead effectively, with enthusiasm and by example, within Trust values, Honesty, Empathy, Ambition and Respect (HEAR) through effective communication; service model and structures; and facilitating staff, stakeholder and service user involvement 5. Ensure the vision, purpose and objectives of the organisation is integrated into the service and staffs job descriptions and that appraisals reflect these priorities 6. Interpret future Government (National/Local) directives as well as relevant clinical guidelines (in conjunction with MHST Clinical Leads) and ensure these are implemented in future service planning 7. Responsible for establishing and maintaining working relationships with key partners and stakeholders: 8. Externally to include NHS England, Health Education England, the Department for Education and the Integrated Care Boards. a. Externally with schools and other local partners b. Internally with other Norfolk CCS NHS Trust services, for example, the Healthy Child Programme c. Internally with existing MHSTs in Norfolk & Waveney, working closely with the counterpart Service Manager 9. Develop and lead on projects for service wide initiatives 10. Responsible for governance, including patient and staff safety, in line with Trust Policies and procedures 11. Demonstrate key leadership skills as identified in the NHS Leadership Framework. 12. Develop and implement policies and guidelines impacting across the whole service 12. Provide clinical advice and support to the teams as appropriate to the post holders experience and qualifications 13. Undertake supervision and ensure skills are refreshed in accordance with continuing professional development appropriate to the post holders experience and qualifications 14. Promote and market the EHWB local service offer to key stakeholders 15. Represent the Trust at performance meetings, where appropriate 16. Accountable for the delivery and performance reporting of the MHSTs to meet KPIs and the development and monitoring of remedial action plans where required 17. Contribute to the strategic development and planning of the service and implement objectives and actions from agreed service plans Communication 1. Communicate highly complex or sensitive or contentious issues relating to the EHWB work to a wide range of audiences, such as senior management, service users and their families/carers, schools, and other professionals 2. Influence decisions regarding service delivery through leading meetings 3. Communicate service-related information to senior managers, senior clinicians, and external agencies 4. Develop and maintain effective working relationships with colleagues, within the MHST, children services and across the Trust and externally with key stakeholders and commissioners 5. Establish and maintain positive relationships with professionals, agencies, charities and teams who also provide services to children and/or adolescents in the community. These relationships are a key part of the role in which you will be representing CCS NHS Trust 6. Ensure clients and their carers/families are aware of the standards they would expect from the service 7. Use sophisticated communication skills to impart difficult or unwelcome news to patients and staff for example, complaints, patient experience, disciplinary, performance and grievance matters 8. Analyse, provide reports and interpret information from data and communicate this information 9. Lead the investigation of incidents and complaints within the service and participate in the process within the wider organisation at the request of senior managers 10. Demonstrate the ability to reconcile conflicting interests as they arise Key communication with: 1. EHWS Clinical Lead and the Clinical and Team Leads of the MHSTs 2. Commissioners in the Integrated Care Board, NHSE, HEE and the DfE 3. MHST colleagues within the MHSTs, and across the country as the services are developed 4. Cambridgeshire & Peterborough wider childrens health Service Leads 5. University of East Anglia, who are the training provider for the Education Mental Health Practitioners (EMHPs) 6. School partners, including Head Teachers, Mental Health Champion/Lead, Teachers, SENCOs and Teaching Assistants 7. CAMHS & Younited colleagues 8. Social Care and Early Help Colleagues 9. SEND colleagues, including Specialist Teachers and Educational Psychologists 10. Other Managers and Clinical Staff Budgetary Responsibility 1. Responsible for achieving balance in delegated budgets, interpreting income and expenditure positions, budget statements and other information 2. Ensure the budget is managed effectively and that efficiency savings are identified and achieved to meet the Trusts cost improvement programme 3. Develop business cases and Service Level Agreements for service developments ensuring that the implications of service change or developments have been accurately assessed 4. Participate in setting yearly income targets and expenditure budgets 5. Be an authorised signatory People Management 1. Maintaining own professional development and requirement to take part in appraisal and KSF process 2. Responsible for day-to-day management of a group of senior staff including appraisal, grievance, disciplinary, performance management, appointing panel member at recruitment, reviewing work performance and progress 3. In conjunction with clinical colleagues and other stakeholders devise, develop and implement new ways of working, taking appropriate advice from corporate colleagues. This might include skill-mix reviews and other staffing strategies 4. Ensure that the recruitment, retention, motivation and development of staff is a key management priority 5. Lead the workforce planning and review processes within the service via the Training Needs Analysis process, working with corporate service colleagues as necessary 6. Ensure human resource initiatives, such as improving working lives, diversity, and safe employment are implemented and embedded, as well as seeking to develop new ways of working to improve service delivery and patient care 7. Implement all human resource policies within the service 8. Provide all staff with appropriate support and training to undertake their jobs satisfactorily, including mandatory training 9. Meet the Trust target rate for mandatory training and appraisal compliance 10. Ensure all staff within the service receives an appropriate annual appraisal, which will include the establishment of key objectives and personal development plans to enhance team and individual performance 11.Develop morale and motivation through effective personal leadership, ensuring views and decisions are communicated across the management and service structure 12. Ensure appropriate recording of meetings, supervisions and management actions and maintenance of personnel files Research & Development Activity 1. To lead and participate in regular audits, quarterly reporting, and research projects for the improvement of the teams clinical practice 2. To present findings and outcomes of the implementation of the MHST and support the continual improvement of the team and roll out of subsequent teams 3. Empower and facilitate a research and development culture that enables staff to take a critical and innovative approach to practice Clinical and Practice Governance 1. Participate fully in providing quality care in line with local and national guidelines e.g. NICE Guidance & Quality Standards relating to children and/or young people with mental health difficulties and social care difficulties 2. Follow emergency/crisis care protocols when required 3. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act 4. Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies 5. The post holder must adhere to the Trust risk assessment and risk management processes 6. The post holder must adhere to infection control policies and procedures 7. Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust 8. The post holder must participate in clinical and safeguarding audits as required 9. Provide patients and their families /carers with information on standards they should expect from the team 10. Participate in supervision on a regular basis 11. The post holder is required to participate in relevant emergency preparedness process for their team 12. The post holder is required to participate in relevant emergency preparedness process for their team Co-production and Patient Involvement 1. Actively work to involve young people, families, schools and other stakeholders in service development and delivery 2. Working with Clinical and Team Leads, capture patient experience. Tailor services according to feedback, keeping the child and family at the centre of all work undertaken 3. Develop appropriate mechanisms/forums for working with patient groups and voluntary agencies to enhance service delivery

Detailed job description and main responsibilities North Tees and Hartlepool NHS Foundation Trust is committed to developing both workforce and services within the Tees Valley and wider integrated care system. There may be opportunities to work collaboratively with other NHS organisations within the area as a part of this. Applicants must be fully registered with the General Medical Council (London) and also either be registered on its Specialist Registrar for Paediatrics or be within 6 months of completing CCT. Applicants must be fully registered with the General Medical Council (London) and have experience or want to develop experience in Paediatric Endocrine and Paediatric Diabetes See attached job description which outlines the main responsibilities associated with this position

Please relate to attached job description for a more comprehensive list of duties. Some aspects may include: Lead, manage, and supervise the Aseptic Services team, ensuring the effective delivery of high-quality services. Ensure compliance with all relevant legislation and guidelines related to aseptic manufacturing, compounding, and dispensing. Maintain robust systems of work with proper documentation and procedures, ensuring a safe, accurate, and efficient service. Act as an authorized signatory for pharmacy orders and non-stock requisitions. Manage the production of aseptic products in collaboration with the accountable pharmacist and ensure staff and process validation. Support the development of junior staff through mentorship, training, and participation in their appraisals. Contribute to corporate objectives, including managing sickness absence, promoting staff well-being, and ensuring cost-effective operations. Act as an ASCribe system manager, ensuring the quality of data in the pharmacy system.

As a Podiatrist working with Practice Plus Group you will: Provide outstanding evidence based care, listening and acting on patient feedback so that care is personalised and informed by what matters to patients focusing on both planned and unplanned care. Deliver non-judgemental care, building therapeutic relationships and promoting professional boundaries. Playing an active part in the assessment, planning, implementation and evaluation of the patients care following our policies, procedures and always considering safeguarding. Inspire excellence in your colleagues by being pro-active in the management of foot, ankle and lower extremity conditions and motivating the wider team to identify patients at high risk. You will forge strong working relationships with the Practice Plus Group healthcare team and the wider Health in Justice Service. Promote best practice, evidence based care and continuous quality improvement embedding a culture of reflection and shared learning. Share knowledge, skills and expertise to ensure safe care supporting your clinical and non-clinical colleagues to do a great job. Be responsible for your own caseload and waiting list and be able to work as an autonomous practitioner.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Healthcare Assistant to join our Primary Care team at HMP Stocken, a category C prison located in Oakham. Hours The site currently covers a 7 day service working: Monday - Friday 07:30-17:30 Saturday/Sunday and Bank Holidays 08:30-17:30 Salary This position is full time, youll receive an annual salary up to £28,690 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks

KEY DUTIES To be professional and legally responsible and accountable for all aspects of your own work including the management of patients/clients in your care. To ensure a high standard of clinical care for the patients/clients under your care, and support more junior staff to do likewise. To undertake a comprehensive assessment of patients/clients including those with diverse or complex presentations/multi pathologies; use specialist clinical reasoning skills and appropriate assessment techniques to provide an accurate diagnosis of their condition. Formulate and deliver an individual treatment programme using assessment, reasoning skills and treatment skills based on a sound knowledge of evidence-based practice and treatment options. Formulate an initial diagnosis and prognoses to recommend best course of intervention and develop comprehensive discharge plans. To take delegated responsibility from the Band 7 clinician for managing patients/clients with conditions and be responsible for providing specialist assessment and treatment plans for patients with these conditions. Evaluate patient progress, reassess, and alter treatment programmes as required. To have the ability to undertake self-directed/lone working in a variety of locations. CLINICAL & PROFESSIONAL RESPONSIBILITIES To maintain Professional Registration To work within Trust clinical guidelines, HCPC and Registrant Body guidelines and to have a working knowledge of national and local standards and monitor own and others quality of practise against these. To be responsible for a designated area of work, as delegated by a senior clinician. Plan and organise efficiently and effectively patient/client caseload, and use of time for self and more junior staff. To be responsible for equipment used in carrying out clinical duties, and to adhere to policy, including competence to use equipment and to ensure the safe use of equipment by others through teaching, training and supervision of practice. To provide spontaneous and planned advice, teaching and instruction to relatives, carers and other professionals to promote understanding of the aims of treatment and to ensure a consistent approach to patient care. To provide specialist clinical advice to colleagues working within other clinical areas To provide specialist clinical advice, teaching, and training to other members of the MDT regarding the management of patients To train, supervise and performance manage more junior staff and students. This will include the use of formal appraisal documentation. To communicate effectively with patients and carers to maximise potential and to ensure understanding of their condition. To assess capacity, gain valid informed consent and can work within a legal framework with patients/clients who lack capacity to consent to treatment. To communicate highly sensitive information effectively with all patient groups/clients/carers where there may be difficulties in accepting or understanding information. To maintain tact and diplomacy and use highly developed communication skills when working in situations which may become hostile/antagonistic including potential complaints as per Trust Policy ADMINISTRATIVE RESPONSIBILITIES To maintain accurate, comprehensive, and up to date documentation, in line with legal and local requirements, and communicate assessment and treatment results to the appropriate disciplines in the form of reports and letters. To undertake as directed the collection of appropriate data and statistics for the use of the department. To communicate effectively and work collaboratively with the Multi-Disciplinary Team (MDT) to ensure delivery of a co-ordinated multidisciplinary service. This will include participating in a variety of MDT, internal and external agency meetings, and forums plus other forms of verbal/written communication as necessary including report writing and referrals to other agencies. TEACHING & TRAINING RESPONSBILITIES To maintain own clinical professional development (CPD) by keeping abreast of any new trends and developments and incorporate them as appropriate into your work. To support junior staff to do likewise. To be an active member of relevant training programmes attending and delivering presentations and training sessions at staff meetings, tutorials, and by attending external courses and being a reflective practitioner To participate in the supervision scheme as supervisor and supervisee LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES To demonstrate leadership by means of: Delivering change within sphere of practice, when and where indicated, to improve service delivery. Influencing, motivating, supporting, and enabling others to contribute towards the effectiveness and success of the Therapy Team To provide specialist advice and guidance in working with colleagues locally to ensure best practice across all disciplines in the assessment, treatment, and long-term management of patients/ clients within sphere of practice. To deputise for the band 7 in terms of operational issues To take responsibility for their own specialist and complex decision making and the decisions of their team which effect service delivery To undertake any other duties that might be considered appropriate by senior staff. To participate in working parties developing policy changes within speciality which will impact on all service users. CLINICAL GOVERNANCE, RESEARCH & AUDIT To adhere to the appropriate Registrant Body code of Ethics and Professional Conduct and facilitate compliance of staff with local and national standards of practice. Implement policy and service development changes as directed. To demonstrate a sound understanding of clinical governance and risk management and apply to work situation. To undertake the measurement and evaluation of your work and current practices using evidence-based practice projects, audit, and outcome measures under the guidance of senior staff. Make recommendations for change and to implement change. To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate. To support research activity within the Service To engage actively in practice development, evaluation, audit, and research activities relevant to service to promote evidence-based practice.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Check telephone numbers, addresses, email addresses with patients Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits and telephone consultations onto the telephone consultation screen, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action repeats prescription requests following the practice guidelines and ensure that they are ready for collection by the patient within 48 hours. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Patient notes and correspondence: o Ensure that scanning and read-coding is up to date on a daily basis. Scanning must be double checked before being read-coded. Once letters are summarised on patients computerised medical records, they must be cross shredded. o Ensure that all recent correspondence is available when patients are seen. o Enter patient information onto their electronic records as required. Update telephone numbers and email addresses; liaise with secretaries for update of addresses. Update medical records as required. Premises: o Open up premises at the start of the day. De-activate alarm and make all necessary preparations to receive patients. o When last to leave at the end of the day, ensure that the building is totally secured, radiators, fans and internal lights are turned off and the alarm activated. Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety and Infection Prevention and Control: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy and Infection Prevention and Control Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non- judgemental and respects their circumstances, feelings, priorities and rights.

Please see attached job description and personal specification. Please contact department for in depth details of the job.

For further information on this vacancy, please see the attached Job Description and Person Specification.

Please see attached Job Description and Person Spec for a detailed view of the role or contact Gemma Street-Price, Junior Operational Services Manager on 01782 671522