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Organsational----Convene meetings, prepare agendas and ensure distribution of minutes as necessary Carry out audits and reports as required. Work closely to support all the administrative and reception staff functions and processes Oversee the rotas and annual leave for clinical staff in the practice and co-ordinate locums when necessary. Be responsible for staff induction programmes. Patient Services---Maintain registration services and monitor patient turnover and capitation. Be the first point of contact for patient complaints and queries Manage patient surveys. Oversee and manage the appointments and rotas. Patient risk management including the investigation of incidents. Provide the second point of contact for patient advice, queries and complaints that have not been successfully dealt with by the reception supervisor. Assist the PM and responsible Partner to provide an effective complaints management system. Liaise with the Patient Participation Group and Practice Health Champions. Information management and technology Be the first point of contact for IT issues within the practice. Work with system suppliers and the PM to solve any problems. Work with the PM to ensure the practice has effective IT data security. Human Resource----Manage training records and schedules for all staff to ensure everyone is up to date. Keep personnel records and attendance records. Assist the PM in any major changes to the workforce. Liaise without-sourced HR advisors as directed by the management team Line manages the Reception Supervisor. Overall management of the reception and admin teams. Carry out appraisals and performance reviews for reception supervisor and office staff.

Please see the attached Job Description and Person specification for more information on the role requirements and duties.

Please see job description and person specification attached to this advert for detailed description about this role. Alternatively contact the Team Manager(s)whose contact details are listed below.

This post is a middle management position within a Community Substance Misuse Service. The post-holder will be required to function as both a manager and as a senior clinician and lead a team which has a strong emphasis on social inclusion, recovery and engagement in a community drug service. Clinically there is an expectation for the post holder to work with individuals with the most complex substance misuse, mental health and physical health problems.

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Care Home Deputy Manager. ABOUT THE ROLE Your focus as Care Home Deputy Manager will be to support the General Manager to operate a compliant and effective person-centred care home which provides a safe, caring and stimulating environment for residents and their visitors, whilst meeting stringent professional and statutory standards and commercial performance targets. Other responsibilities will include: Providing on-going inspirational leadership and management to the staff team. Ensuring that medication policies and procedures are adhered to and support with the reviewing of medication and administration. Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans. Completing monthly audits, quality indicator report and any other report as required. Attending weekly clinical meetings and monitor clinical risk areas in the home. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a minimum of two years experience working in a similar care environment, in a management position. Have excellent leadership and management skills. Have the ability to communicate effectively verbally and in writing and be competent in use of IT systems. Be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Develop individual competence and knowledge through experience and training which will enable autonomous practice and support the provision and evaluation of seamless specialist nursing within Moorfields, ensuring patients receive the highest standard of clinical care. Through work-based learning and development, develop specialist knowledge and skills, demonstrated through the provision of advice, education and support to staff, patients and their families and carers. Provide a seamless, high-quality service from referral through to assessment. Plan, implement and review care, referring to other specialists as required. Provide guidance to staff, patients, their families, and carer on pathway navigation, seeking support, guidance and advice from more experienced colleagues from within the team or affiliated teams as required. Supervise, carry out and assist with clinical procedures/practice as required, ensuring optimal recovery to health of the patients in accordance with trust policy, procedures, guidelines, and expanded practice protocols. Delegate these tasks as appropriate

Package Description: Shift Details: Bank contract , hours may vary At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Care Assistant. ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive,honest, respectful, and accountable in all that you do.Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

To coordinate requirements and responses from both internal and external stakeholders with regards to FOIs and SARs service delivery. Act as the first point of contact for Information Governance enquiries, some of which will be of a confidential nature, referring callers onward where appropriate. Assist with Information Governance audits of clinical and corporate departments to ensure compliance information governance standards. Manage and update the information governance staff intranet and website pages. Promote and raise awareness of information governance by working with the Information Governance Manager to plan, organise and deliver training programmes to all levels of staff in the organisation. This includes staff induction, mandatory training and face to face. Assist and monitor Information Governance training reports and chasing staff members who are non-compliant Working within Trust policies and procedures, legislation and NHS standards. To maintain confidentiality and observe data protection guidelines. Attend internal and external meetings representing the information governance team To liaise and consult with departments, officers, local authorities, outside bodies and individuals as necessary by building a network of champions to support you in the role. Plan and manage own workload to weekly, monthly and annual timescales to ensure continuity of service. Demonstrate excellent time management skills and ability to work under pressure and meet tight deadlines. Supporting the implementation of Trust policies, strategies and supporting procedures. Undertake systematic Data Protection Act compliance audits in accordance with national guidance. Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement. Support with requirements of the Data Security and Protection toolkit submission Support with the maintenance of the Information Asset Register and registration of new Assets and Administrators Deliver against agreed objectives, achieving quality outcomes. Organise meetings or events and assist in the diary management requirements of individuals in connection with IG projects.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

Clinical staffing (to include key research/practice interests) a. The post provides excellent experience in acute and elective cranial and spinal neurosurgery and is suitable for those pursuing a career in neurosurgery. b. The post is not recognised by the Royal College of Surgeons for Training purposes. Seminars are organised for further postgraduate teaching and there are opportunities to take study leave. c. There are weekly MDT meetings with Neurovascular, Neuro-oncology, Skull Base, Pituitary Complex Spine, CSF Disorders, Craniofacial, and Functional subspecialties. 3 Key areas of responsibilities Provide high quality care to patients in Neurosurgery The post holder must be medically qualified and maintain GMC registration. o To develop and maintain the competencies necessary to carry out the duties required of the post. o To ensure patients are involved in decisions about their care and to respond to their views. Research, teaching and training o Where possible to collaborate with academic and clinical colleagues to enhance the Trusts translational research portfolio, at all times meeting the full requirements of research governance. o To provide high quality teaching to medical undergraduates and members of other health care professions as required by Clinical Director. Performance management o To work with medical, nursing, allied health and managerial colleagues to ensure high performance in the following areas: Clinical efficiency e.g. LOS reductions, reducing cancelled operations and DNA rates. Quality of outcomes e.g. infection control targets, reducing re-admission rates Operational efficiency e.g. day-case rates, waiting list activity and demand management. Governance o To participate in clinical audit, incident reporting and analysis and to ensure resulting actions are implemented. o To ensure clinical guidelines and protocols are adhered to by junior medical staff and updated on a regular basis. o To keep fully informed about best practice in the speciality areas and ensure implications for practice changes are discussed with the divisional director/clinical director o To role model good practice for infection control to all members of the multidisciplinary team. Leadership and team working o To demonstrate excellent leadership skills with regard to individual performance, clinical teams, the Trust and when participating in national initiatives. o To work collaboratively with all members of the multi-disciplinary team and Imperial College London as required. o To resolve conflict and difficult situations through negotiation and discussion, involving appropriate parties. o To adhere to Trust/departmental guidelines on leave including reporting absence.

Adhering to GCP at all times. Responsible to support existing team and support current portfolio and develop it further and work to recruit to time to target. Working closely with Research Manager, R&D Lead, Chief Investigators, Principle Investigators, Local R&D, REC, external stakeholders. CLINICAL: Work autonomously to manage and coordinate existing and new portfolio of clinical research whilst working as part of a multidisciplinary team. Maintaining effective communication with patients, carers and professionals to ensure service delivery. Assist in selecting, screening and organising the patients and/or volunteers suitable for entry into clinical trials/studies when applicable. Ensure team are fully informed trained in all of the trials and play a key role to support informed consent to participate, randomising and allocating treatments as required. Act as a resource and support to patients and their relatives, explaining practical aspects of the trial or study, assisting and supporting local nursing teams. Coordinate the collection of all biological samples required as part of the clinical trial/study and ensure safe and appropriate storage of specimens, in conjunction with Sponsors. Ensure the safe administration of trial drugs, have in-depth knowledge of the legal requirements of a clinical trial sponsor regarding pharmacovigilance and of the Trust pharmacovigilance policy. Report any adverse events and reactions in accordance with this policy and the trial protocol. At all times to ensure clear, accurate records are maintained by the team. Implement and adhere to the principles of Good Clinical Practice (GCP) and ensure that all trials are conducted according to the Medicines for Human Use (Clinical Trial) Regulations 2004 and Amended Regulations 2006 where appropriate. Perform tasks requiring highly developed clinical skills including phlebotomy, cannulation and be able to care for patients in the critical care environment. To oversee the routine maintenance and servicing of clinical equipment MANAGEMENT: To act as clinical supervisor to junior research staff and act as a role model for excellence in clinical research. To represent Guys and St Thomas NHS Foundation Trust as an expert research nurse in external situations, for example national and international conferences, committees etc. To report any adverse incident/near misses in relation to that activity To facilitate and maintain effective communication within the clinical team. To responsibly manage the control of equipment, resources and stock through the adherence of research policies and clinical trials budgets. EDUCATION: Ensure mandatory clinical trials training is undertaken and updated as required. To be responsible for developing and sustaining own knowledge, clinical skills and professional awareness. PROFESSIONAL: You will be accountable for your own professional actions, and be a lead specialist for defined area acting within clearly defined policies/procedures and codes of conduct including the NMC code and Trust policy. To act in accordance with local policies and procedures laid down by Guys and St Thomas NHS Foundation Trust and ensure that all mandatory training for nursing staff within the Trust is attended.To work within the NMC Scope of Professional Practice and Code of Conduct. To undertake Performance Development Review annually to identify organisational and professional objectives and developmental needs.To keep up to date with departmental, Trust, NHS, academic and EU developments for the management of clinical research ensuring timely, effective implementation of changes. To attend courses as deemed relevant, including mandatory training, and to attend meetings and conferences as appropriate.

Please see the attached Job description and Person Specification for full details of these posts. This post is a key member of the team delivering paediatric neuropsychology assessments and consultations for patients referred by medical services at Evelina London, Guys and St. Thomas Hospital NHS Foundation Trust. The post holder will: Provide neuropsychological assessments for children referred to the Paediatric Neuropsychology service, including consultation and liaison as appropriate. Provide specialist neuropsychological consultation, offering advice on patients psychological and neuropsychological care to the wider paediatric teams, and working autonomously within professional practice guidelines and the overall framework of the Guys and St. Thomas psychology teams policies and procedures With the support of a more senior team member, act as the point of contact for referrals from the neuro inflammatory service. Work with patients from across the multiple catchment areas of Evelina London Utilise research and development skills for audit, policy, service development and clinical research within the service area Contribute to and develop policy and treatment pathways for children and young people treated at the Evelina London Work effectively as a member of the team, delivering supervision and training, and attending virtual and physical multidisciplinary team meetings as required.

In this role you will be responsible for the provision of occupational therapy assessment, treatment and evaluation. You will provide visible and professional support to ensure the delivery of high quality patient care and rehabilitation aimed at improving or maintaining independence. Working with a caseload of patients with varying difficulties including complete health and social care needs; responding effectively to the changing needs of the patient caseload, managing the sometimes conflicting priorities of prevention of admission and discharge. Youll assess and order equipment as identified by patient need and allocate work to OT assistant or care staff as necessary. Establishing communication networks with other team members, patients and other health and social care agencies, attending joint visits with other professionals as required. As an occupational therapist working with Practice Plus Group you will: Provide Outstanding evidence based care, listening and acting on patient feedback so that care is personalised and informed by what matters to them. You will provide treatment for patients with complex, severe and enduring needs. Ensuring written and electronic records and activity data are maintained in accordance with Practice Plus Group policies Deliver Non-judgemental care, building therapeutic relationships and promoting professional boundaries. You will implement occupational therapy interventions, provide baseline assessment of patients level of functioning and identify care planning issues to devise realistic and appropriate treatments plans. Arranging/attending case conferences as appropriate to patient need. Inspire Excellence in your colleagues working in partnership with a multidisciplinary team and prison colleagues recognising that our workforce is our most valuable asset. You will forge strong links with our partners and stakeholders, providing a service that people can trust, feel safe within and feel proud of. Promote Best practice, clinical supervision, evidence based care and continuous quality improvement embedding a culture of reflection and shared learning. Share Knowledge, skills and expertise to ensure safe care supporting your clinical and non-clinical colleagues to do a great job. Ensuring all equipment provision is fit for purpose and patient/team members are aware of the instructions for safe use. Applying a high level of understanding of the effect of disability and provide advice to users/carers as appropriate.

To be able, without supervision, perform and analyse all sleep diagnostic tests e.g -Full Polysomnography (PSG), MSLT and MWT tests. To lead in teaching/training of junior staff and manage students undertaking the STP, PTP and other National School of Healthcare Science apprenticeships. To be ablewithout supervision, set up and troubleshoot adult patients on CPAP, Noninvasive ventilation (NIV) and Tracheostomy invasive ventilation (TIV). To assist in the teaching/training of these skills to junior staff. To be able to setup all home sleep diagnostic tests e.g - Respiratory polygraphy (+/- LMs), Home 02/C02, with a patient and follow up with a video call to facilitate the patient setting up the kit for an overnight test at home. To be able to proficiently use and provide telemonitoring services currently in use amongst our CPAP/NIV patients To assist in liaising with the incumbent service and maintenance contractors (currently Baywater) to resolve any day-to-day issues or problems related to Ventilator patients To actively assist in the management of junior staff including developmental needs, training, performance appraisals, the recruitment and selection of new staff to the Sleep & Ventilation department. To deputise for the Band 8a Lead in their absence. To contribute to the continuous development of the Trust as a member of Respiratory Medicine and as a potential member of a range of Trust quality/process improvement project groups. To demonstrate care and respect, for both patients and fellow staff members. Main tasks and responsibilities Patient/Customer care Daily patient contact and responsibility for the immediate welfare of patients, relatives and visitors whilst present in the department. Dealing/managing with patients who may be stressed, upset or acutely ill. Using appropriate methods of encouragement and persuasion to ensure accurate results are obtained. To respect patients, need for privacy, religious beliefs and confidentiality. To take personal responsibility for compliance with all Trust and Departmental infection control policies and procedures. See Trust policies and Departmental local health and safety rules. Policy & Service development To agree and take a role in developing and implementing Trust policies. To actively take a role in developing and implementing Trust policies. To actively participate in the development, regular update and promotion of departmental policies and protocols. To actively participate in Seminars, Conferences, Educational programs at the Trust, at Local & National level. Support and actively participate in data collection and patient centred research. To assist in the development of new tests/services provided by the department. People management To take an active role in selecting, interviewing and retaining all staff To be involved in the induction, and to review training and professional development of new staff within the department. To perform annual appraisals for band 6 and below staff. To contribute to the training of other health professionals both within the Trust and from outside if required. Communication To relay patient information to staff members within the department, when relevant, and to the medical teams responsible for that patient. To liaise with support and service staff both internal and external to the trust. To communicate with suppliers regarding supplies, standing orders and equipment orders. To discuss equipment problems with engineers from manufacturing/supply companies. To communicate any changes to practice or protocols to departmental staff during departmental meetings. To work effectively as a team member and as line manager to junior staff. To be encouraging, flexible and enthusiastic towards other staff. Resource Management To order using the Trust procurement system (Oracle) non-stock items of supplies/small pieces of equipment up to value of £1,000. To also be able to use Eleanor to order stock items as required. To assist the Lead by monitoring and reviewing stock levels of all equipment required by the Service and the wider department and ordering as required on Oracle (Eleanor). To deputise for the Lead in their absence at meetings or committees as a representative of the department. To maintain and develop further SOPS in line with departmental activities. Information Management To have basic computing skills and be able to use commonly used software packages and systems, e.g Microsoft Word, Excel, Teams. You will be required to learn how to use various software packages and applications relevant to the service and the wider Trust such as PATS, EPIC, ICCA, NOX, Vizi-download, Somnomed, Rescan, Airview etc.. To be able to input/download data from diagnostic and therapeutic devices for review and analysis. To be able to produce accurate diagnostic and therapeutic reports and upload these to relevant patient databases. To perform specific backup processes of tests/reports so these are stored and backed up properly. To follow all departmental protocols and guidelines and contribute to their update. Further sections To ensure all team members have a real voice in the development of theRespiratory Support Service to patients/customers To maximise the potential of all team members and to ensure that all team members have a meaningful appraisal/personal development plan that includes feedback to the individual from a selection of internal customers and team members To provide a safe and attractive working environment for team members within available resources To attend and play a part in corporate groups as a representative of the directorate and team to represent the Trust at regional and national conferences and on working groups as appropriate To abide by the NHS Code of conduct for managers, the Trusts Core behaviours for staff and managers and all other Trust policies, codes and practices, including standing financial instructions, research governance, clinical governance, patient and public involvement and health and safety. Additional Duties Teaching /Training To actively participate in the training/development of new staff to the department and the continuous development of existing staff with particular emphasis on: achieving/maintaining competencies in Sleep (and NIV) & the setting up/analysing of all sleep studies with particular emphasis on the scoring/staging of PSG studies. To provide teaching/training and general advice on CPAP (and NIV) to junior staff and the wider MDT and externally where required Professional To attend regional meetings and national conferences. General To lead in the sleep service deputising for the lead in sleep and ventilation. To maintain and troubleshoot all sleep diagnostic services and devices and, when required, introduce new models of working and diagnostic services when available. To assist in departmental business cases, capital bids and demand and capacity assessments. To be physically capable of manoeuvring patients and equipment to be able to perform tests effectively. To assist the Lead in coordinating and managing the team roster To assist in providing cover of sleep studies over a late shift (currently 1:30pm - 9:30pm) where there are unforeseen circumstances (e.g-sickness and difficulty in Junior staff covering this) To perform all the relevant quality control procedures within the Unit and be able to act on the results accordingly. To maintain and repair departmental equipment in conjunction with the onsite Clinical Engineering department when necessary. To maintain and report to Estates any repairs needed Fulham Wing Sleep labs/offices. To assist in keeping a regular review of stock levels of equipment in the department and to place required orders through the Oracle system To assist in maintaining good organisation and order of of the equipment cupboards in the Sleep & Ventilation department. To actively provide support and supervision to junior staff members on the Wards and in clinics (virtual and face to face). To provide support and supervision to the RSS Admin Service manager and the administration team when working during work shifts. To be able to review and troubleshoot any problems or concerns from patients on the phone or video calls. To liaise with the service and maintenance contractor (currently Baywater) to register new patients via VIFs or to place Callouts for Ventilators issues or for any other related issues. To manage your own daily workload of patients from your rostered tasks and any other allocated tasks from the Lead due to unforeseen absence or activity in the department. To partake in Sleep & ventilation Outpatient clinics onsite or virtual Involvement in evaluating and bench testing sleep study equipment. Involvement in departmental research projects, including publications where necessary. To perform general administrative duties. To perform sleep studies when required in the intensive care unit and wards. Being able to perform and being familiar with procedures for testing patients, who pose a risk of infection, disinfecting contaminated equipment and disposal of hazardous materials. To check, interpret and when necessary report on, all physiological results. Involvement in Continuous Professional Development (CPD) and attendance at relevant internal/external courses, seminars, lectures etc deemed appropriate to your role by management Any other duty as deemed necessary by the Sleep & NIV Lead. To attend mandatory training courses including : Manual Handling, Fire, Health and Safety, Resuscitation (adults and paediatric), Infection Control and Blood Handling.

4.1 Laboratory Operational Management Direct and lead all aspects of the scientific and innovation activity of the GLH and associated laboratories within the GLH Responsible for the Synnovis bioinformatics / informatics team ensuring that the needs of the Synnovis laboratories are met and that processes are continuously streamlined. Work closely with and support the GLH Operational Director to ensure the overall operational direction and management of the GLH Advise on new technologies and approaches including testing strategies and provide information on new tests to be included on the National Genomic Test Directory, appropriateness of testing procedures and composition of virtual gene panels Responsible for the Synnovis Genomic test development and implementation team and the timely implementation of new tests and projects aligned to GLH requirements. Act as the senior scientific advisor in the GLH on the integrity and validity of results generated from genomic testing 4.2 Strategic Scientific Leadership Set strategic direction in line with NHSE vision for the NHS Genomic Medicine Services and with any nationally or internationally agreed projects and initiatives in genomics Maintain the GLH at the forefront of genomic science working with NIHR and other bodies as appropriate Act as a senior scientist in the wider GMS both regionally, nationally and internationally. Work within the GLH National Network and with key stakeholders (NHSE, UKGTN, Genomics England and sequencing providers) to ensure services are fit for purpose Act in a consultant capacity on validation and interpretation of genomic data and clinical reporting within the GLH 4.3 Research and Development Direct, coordinate and undertake translational research and innovation activity in the GLH, playing a lead role in the development of scientific academic careers within the GLH and the broader research capacity and capability building in genomics Coordinate the Synnovis and wider GLH scientific workforce to ensure alignment of project priorities, the timely implementation of developments, and professional development. Chair the GLH Science & Technical Committee which develops and delivers the scientific strategy for the consortium, including recommending novel technologies and solutions which will benefit clinical and laboratory services. Work with Genomics England to support the national genomics research and industry agenda and be an active member of relevant research and discovery fora contributing to research and industry collaboration To be responsible for disseminating research findings through presentations at local, national and international meetings and through publications in scientific journals, as appropriate. Work collaboratively with the Health Innovation Network and be an active member of and help to shape the Genomics Innovation network 4.4 Financial and Commercial Management Jointly review and approve business cases for investments required for the development of the GLH services, including for technologies and equipment. Evaluate the cost effectiveness of new services and technologies when compared to existing services and recommend new investments where required. Work with Procurement and IT colleagues to ensure the cost effectiveness of data storage 4.5 Information Management Drive the continuous improvement of Synnovis Genomic LIMS and the use of Decision Support Software across the GLH to reduce manual steps, including the automation of processes and reporting. Oversee the development of bioinformatics systems and ensure systems across the consortium meet the technical requirements of the service, as well as any contractual obligations. Work with Informatics leads and the GLH IT & Bioinformatics Committee to define system requirements and select suitable suppliers or services to meet these requirements. Ensure all information systems meet information governance as well as scientific requirements. 4.6 Human Resources Work with the Education and Training leads and the Operational Director to develop and implement an education and training strategy across the GLH Responsible for ensuring and maintaining scientific expertise within the GLH Manage the GLH Scientific Leads as well as the Synnovis Bioinformatics / Informatics and new test development teams while providing leadership and coaching regarding sound operations management. Ensure that direct reports drive accountabilities for successful delivery throughout their teams. Promote employee engagement initiatives alongside HR Partners to lift morale and improve performance. Support the clinical, scientific and operational leads and their teams in ensuring that day to day operational decisions are delegated to as near to where the service is delivered as possible. Carry out regular performance planning reviews with all direct reports and teams managing objectives and providing feedback while investing in the development needs of the individual and the team. 4.7 External Duties Act as a key player / leader within key national organisations and forums on genetics and the development of genetic services and new technological developments Lead on development of national policies and best practice standards for Genetics Laboratories by undertaking local and national professional roles as appropriate to enhance the profile of the service 4.8 Personal Development Lead by example, provide leadership and act as a positive role model for all staff taking responsibility for your own personal development. Maintain personal standards of conduct and behaviour which are consistent with Trust standards and requirements. Ensure that professional knowledge is continuously updated and training undertaken if appropriate Participate in an annual individual performance review process where objectives will be agreed, performance monitored and personal development needs discussed