Successful candidates will work with patients to complete non-clinical elements of cancer care reviews and help patients understa.....
Successful candidates will work with patients to complete non-clinical elements of cancer care reviews and help patients understand why cancer screening is key for early diagnosis and support them whilst awaiting diagnostic tests for possible cancer and investigate those patients who fail to respond or attend for this. You will act as the patients coordinator between hospitals, community and other services and organisations. We are looking for a positive team player who strives to go the extra mile to help colleagues and others who come into contact with the organisation. We need someone who can build strong relationships with team members and is committed to meeting deadlines and really wants to make a difference! The role will require high standards and great attention to detail, in order to provide an excellent service to patients and colleagues. We are looking to appoint an individual who is self-motivated, organised, and reliable and is committed to delivering on agreed plans. We work in small teams who help each other out and we are looking for someone who isnt afraid to get stuck into the job, alongside colleagues who share the same ethos. The Cancer Care Co-ordinator will work with other Cancer Care Coordinators as part of a small team and report to the Care Co-Ordinator Lead for Cancer and Health Inequalities who is who is highly experienced in this field and has a passion for supporting and developing people and will lead and support the team. The following description is intended as a guide and not an exhaustive list of requirements, and further detail will be provided at interview. MAIN RESPONSIBILITIES A large part of your role will involve supporting patients on the cancer pathway. A cancer pathway is the patients journey from the initial suspicion of cancer, through clinical investigations, patient diagnosis and treatment. Support the practices in your PCN to improving local uptake of National Cancer Screening Programmes, understand the practices data for uptake on screening and understand how the practice can carry out the screening Supporting both patients and primary care to ensure that patients referred on a cancer pathway have completed all of the necessary investigations required set out in the 2 Week Wait referral criteria. Work closely with Trust colleagues to ensure that the patient attends the appointment. A cancer care coordinator will support patients at all stages in their cancer pathway, from primary care to diagnosis, undergoing treatment and beyond. Ensure that all patients are signposted to or receive information on their referral including why they are being referred, the importance of attending appointments and where they can access further support. Be available for patients with cancer, or their relatives, to ask questions and deal with problems that arise, linking in or signposting to services such as the hospital team, district nursing or Macmillan services, benefits agency as appropriate. Review patients and follow up each patient to complete the non-clinical elements of the cancer care review - following a cancer diagnosis, covering topics such as benefits, support groups, offering support to relatives. Be a point of contact for survivors of cancer, or bereaved relatives, who need support, signpost to support groups available locally or nationally as appropriate. Support the practices in your PCN in conducting peer to peer learning events that look at data and trends in diagnosis across the PCN, including cases where patients presented repeatedly before referral and late diagnoses. Link in with and build relationships with the wider PCN team, Social Prescribers, Pharmacist, Health and Wellbeing Coach and other clinical/non-clinical partners involved in patient the patients care Holistically bring together all of a persons identified care and support needs, and explore options to help them achieve their needs Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care Provide personalised care for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other professionals This Job Description provides a guide to the duties and responsibilities of the post and is not an exhaustive list. The post holder may be asked to undertake any other relevant duties appropriate to the post. The Job Description may be amended over time, in consultation with the post holder to meet the needs of the service. GENERAL REQUIREMENTS OF THE ROLE CONFIDENTIALITY In the performance of the duties outlined in this job description, the post-holder may have access to confidential information. All such information from any source is to be regarded as strictly confidential. Information relating to colleagues, other workers or the business of member practices may only be divulged to authorised persons in accordance with STHCs policies and procedures, and the protection of personal and sensitive data. HEALTH AND SAFETY The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in STHC's Health & Safety Policy to include: Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks. Maintaining work areas in a tidy and safe way and free from hazards. Ensuring that all accidents are reported and investigated and follow up action taken where necessary. Maintain mandatory staff training, as required by the postholder role. EQUALITY, DIVERSITY AND INCLUSION The post-holder will support the equality, diversity, inclusion and rights of colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with current legislation. Respecting the privacy, dignity, needs and beliefs of colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities, and rights. QUALITY The post-holder will strive to maintain quality and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. COMMUNICATION The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly.
