Total 6 job vacancies by NHS Jobs

Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration team as required Cover Clinical Administrator posts Trust wide as required. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

You will need to be courteous, patient and tactful always, and to exercise the highest standards of customer care. Delivering high levels of customer service and presenting a positive image of the Digital Department.Ensure, with other members of the team, that all requests for help, support and advice are recorded through the computerised Service Desk management system.Routinely provide telephone-based advice, support and fault diagnosis on IT related matters to Health Board wide users achieving an agreed standard for 1st line fix on phone target.Routinely receive requests for assistance via the Service Desk management software and provide advice, support and fault diagnosis on Digital service related matters to Health Board wide users as directed by the Client Services Manager.Maintain accurate log entries of requests which cannot be dealt with on first contact, recording fault details, contact information and subsequently advise users of actions to be taken.Provide, with other members of the team, assistance in giving first line technical support and guidance to enable users to solve their own problems.Maintains accurate log entries of contact with resolution details and follow-up information.Create, delete and maintain user accounts as required following the existing policies.Provide documentation of procedures for the installation and support of desktop systems, Health Board wide applications and associated equipment. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Planning and Design Provide specialist support to the Head of Business Assurance. Maintain a flexible approach toward assisting in the general smooth running of the department. Provide local level reports and data to managers and Heads of Service. Manage and report on the ICT assets of the Health Board (hardware and software). Analyse the quality of the data in the databases and investigate anomalies, instigate corrective action if required. Assist the ICT Service Delivery Manager in validating data. Support team in preparing internal audits i.e. mobile estate, telephony estate, to improve financial, accounting services and cost savings. Produce business plans whilst adhering to timescales and deadlines to support the teams. Improvement and Monitoring Provide monitoring and reporting of the Procurement & Asset Team. Provide monitoring and support of savings plans across the AHD Directorate. Resolve queries and discrepancies (sometimes complex). Ensure compliance with operating procedures and policies. Actively develop service changes that impact other departments and the Health Board. Keep abreast of new legislation within specified area and act accordingly to incorporate into development of new or existing policies and procedures. Manage relevant team SharePoint site, ensuring documentation is updated and accurate. Communications Communicate effectively with colleagues and other NHS professional staff. Ensure working relationships are established and maintained.Empathise when dealing with individuals who may have barriers to understanding. Deal with suppliers and develop constructive relationships with internal and external stakeholders. Liaise, influence and negotiate effectively and efficiently within the organisation and with customers and suppliers. Liaise with suppliers to meet organisational procurement needs and resolve any contractual issues. Attend and run meetings at all levels of the organisation as required as well as providing information and support. Proven track record and significant experience of successful working with other managerial staff and Senior Managers Work with external suppliers to manage contracts and service level agreements.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.