Total 2 job vacancies by Mitie

£24,960 PA

Job Overview

Job objectives and responsibilitiesResponsibility and accountability for; requesting, chasing, troubleshooting and obtaining, compliant references, within client SLA date. Ensuring the on time delivery of high integrity, fully compliant background check dossiers to our clients. This should be undertaken in the most expedient and cost-effective manner possible. Providing a high level customer service carefully managing the applicant experience and guiding each applicant through the multitude of checks that require their direct involvement and also to ensure they understand and are comfortable with their progress through the process.



Main Duties

- Responsible for the on time completion and delivery of robust, high integrity and compliant dossier submissions.

- Researching the right people to provide compliant references and obtaining their full contact details. Speaking to potential referees and persuading them to provide an admissible reference.• Review all tasks daily - Requesting references, Chasing references via the phone, responding to applicant and referee emails. Ensure everything has been completed within the specified SLA's.

- Strong knowledge of, correct application and adherence to the appropriate referencing rules and client requirements.• Utilise our own in-house portal to track all activities in relation to applicants and the progress of their background checking in a clear and concise manner.• Providing telephone advice and guidance to customers throughout the process in a professional and caring manner.• Accepting receipt of a reference on behalf of the company, after ensuing that it is 100% compliant.• Dealing with any applicant concerns in a sensitive manner.• Assembly of each reference within a final application, in order to produce an admissible dossier for a client and/or regulator.• Final checking of dossiers before being submitted to our clients.

- Ensure compliance with Mitie's information security policies, standards and procedures.

- Report actual and suspected security incidents to the Information Security team.



What we are looking for

- Ability to work as part of a team• Ability to manage workload to meet own and team deadlines• Excellent punctuality / attendance• High level of commitment and professionalism• Adaptable with flexible and positive attitude• Excellent interpersonal skills• PC skills: Microsoft Office, Outlook, Word, Excel and PowerPoint

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Job Title - Retail Security Officer

Location - Asda Parkhead

Full time - Permanent

Hours - An average of 36 to 40hrs hrs per week on a 4 on 4 off basis covering days.

Pay Rate - £13.00

Job Overview

You are required to provide safety and security to our customer's property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our client's reputation.

Main Duties

-            Use ASCONE to maintain the security of the site.

-            Primary role is to stay vigilant at SCO (Self Checkouts).

-            Deliver customer service to both staff and visitors.

-            Support the staff with any reasonable request.

-            Ensure the relevant reports are completed in order for accurate information to be recorded.

Training

For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-            Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-            Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.

-            To maintain professional conduct in the face of difficult situations and challenging customers.

-            Complete an accurate and detailed entry of any incidents that occur on the system provided on site.

-            To call emergency services and Communication Centre to report all incidents.

What we are looking for

-            Previous Security Experience is required.

-            Door Supervisor SIA License.

- Excellent verbal and written communication skills.

-           Ability to work well under pressure.