Total 4 job vacancies by Jenmon Construction And Engineering Pte. Ltd.

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

MANAGEMENT

• Responsible for the overall project operations of the company;
• Plan, supervise, execute and follow-up on all project actions and schedules;
• Develop work instructions for inspection and testing activities;
• Allocation of Manpower to be deployed under respective projects;
• Handling situational problems, looking into customer’s complaints and initiating corrective actions;
• Ensure deficiencies such as customer complaints are resolved on time and proper corrective and preventive actions are taken;
• Identify and provide training for Supervisors and operations team;
• Lead and motivate a team of Supervisors and operations personnel;

PROJECT

• Meet criteria on design, budget, timeline, quality, safety and environmental requirements established for each project;
• Conduct or Attend Daily Safety Meeting/Toolbox Meeting;
• Attends internal and/or external meetings relating to the respective projects;
• Co-ordinate and interact with the project team, customers, consultants and sub-contractors;
• Prepare & update project status by collecting, analysing, and summarizing information gathered;
• Responsible for updating on technical information / documentation;

STANDARD

• Ensure the compliance to ISO Standards and processes, WHS regulations, Code of Practices, Design, Welding Standards (QA/QC requirements) and Safe Management Measures;
• Involvement as an internal auditor for annual ISO audit;
• Maintains safe and clean working environment by enforcing procedures, rules and regulations;

DOCUMENTATION

• Prepare, submission and filing of Project-related reports such as Risk Assessment (RA), Method of Statement (MOS), Lifting Plan, Manpower Appointment, Permit to Work and etc;
• Ensure all documentation of records are up to date and filed accordingly;
• Any other duties assigned by the Management from time to time.

OTHERS

• Ensure all documentation are up to date and filed accordingly;
• Liaises and coordinates with operation teams, consultants and customers
• Any other duties assigned by the Management from time to time;
• Ensure a safe and clean working environment.

REQUIREMENTS

• A Diploma/Degree in Mechanical Engineering or other related Professional Certificates from a recognized institution;
• At least 3 years (in aggregate) of practical experience in a similar position;
• Prefably with a valid Singapore Driving License (Class 2 and/or 3);
• Proficient with Microsoft Word, Excel, PowerPoint, 2D & 3D modelling software such as AutoCAD;
• Good communication skills;
• Able to work in a Fast Pace environment;
• Processes positive attitude and commitment for work.

SERVICE SALES

· Identify and develop potential business opportunities;

· Responsible for maintaining an existing customer base, create new customer accounts and business development;

· Achieve sales & profit targets set by the company;

· Cultivate and enhance long term relationship with new and existing customers;

· To process quotation on recommended parts to customers within 1 day upon receipt of reports through eSOS;

· To generate an invoice for billing to customers within 1 day upon completion of the job through eSOS;

· Ensure immediate response to Customers and close follow-ups with Customers via email, phone call, text messaging and faxes;

· Ensuring customers’ requirements are clearly and adequately defined before handing over to the project and operation team;

· Schedule and coordinate with customers on Load Test (LT) / Visual Inspections (VI);

· Ensure all Customers crane details are updated to eSOS accurately;

· Ensure on sending mass emails to customers on new/revised service rates;

· Gather Customers’ feedback and develop corrective measures for Management reviews;

· Responsible for providing a high standard of customer service

· To generate weekly reports to update management on the progress of all enquiries and order confirmation to both internal and external customers

· Conduct weekly meeting with inter-related depts. such as Sales, Parts Executive, Finance, Store, Purchasing possible for providing a high standard of Customer Service;

· Ensure timely billing for service job completed within 3 working days through ESOS to customers;

SERVICE OPS.

· Responsible for updates of daily Technician Schedules, including breakdown calls, maintenance, load tests, visual inspection, etc to ESOS.

· To conduct morning briefing with Technicians on ensuring their awareness of the job schedule for the day itself;

· To organise weekly operations meetings with Technicians;

· Work closely with Supervisor on assigning right team for jobs;

· Ensure timely deliveries, right quality and quantity of parts to Customers;

· To ensure electrical jobs under projects are completed on time by Technicians;

· Responsible for maintenance of Equipment List and update of all relevant parts details on regular basis;

· To ensure Technicians are always in proper and clean overalls;

· To check on proper housekeeping at the Service Area, Electrical room, truck cleanliness;

· To ensure tools in toolboxes, tools in tool bags, full PPE of technicians, stocks in trucks are checked on a weekly basis;

OTHERS

· Ensure procedures, standards and guidelines are followed and maintained;

· Ensure all documentation of records are up to date and filed accordingly;

· Any other duties assigned by the Management from time to time.

MANAGEMENT

• Responsible for the overall project operations of the company;
• Plan, supervise, execute and follow-up on all project actions and schedules;
• Develop work instructions for inspection and testing activities;
• Allocation of Manpower to be deployed under respective projects;
• Handling situational problems, looking into customer’s complaints and initiating corrective actions;
• Ensure deficiencies such as customer complaints are resolved on time and proper corrective and preventive actions are taken;
• Identify and provide training for Supervisors and operations team;
• Lead and motivate a team of Supervisors and operations personnel;

PROJECT

• Meet criteria on design, budget, timeline, quality, safety and environmental requirements established for each project;
• Conduct or Attend Daily Safety Meeting/Toolbox Meeting;
• Attends internal and/or external meetings relating to the respective projects;
• Co-ordinate and interact with the project team, customers, consultants and sub-contractors;
• Prepare & update project status by collecting, analysing, and summarizing information gathered;
• Responsible for updating on technical information / documentation;

STANDARD

• Ensure the compliance to ISO Standards and processes, WHS regulations, Code of Practices, Design, Welding Standards (QA/QC requirements) and Safe Management Measures;
• Involvement as an internal auditor for annual ISO audit;
• Maintains safe and clean working environment by enforcing procedures, rules and regulations;

DOCUMENTATION

• Prepare, submission and filing of Project-related reports such as Risk Assessment (RA), Method of Statement (MOS), Lifting Plan, Manpower Appointment, Permit to Work and etc;
• Ensure all documentation of records are up to date and filed accordingly;
• Any other duties assigned by the Management from time to time.

OTHERS

• Ensure all documentation are up to date and filed accordingly;
• Liaises and coordinates with operation teams, consultants and customers
• Any other duties assigned by the Management from time to time;
• Ensure a safe and clean working environment.

REQUIREMENTS

• A Diploma/Degree in Mechanical Engineering or other related Professional Certificates from a recognized institution;
• At least 3 years (in aggregate) of practical experience in a similar position;
• Prefably with a valid Singapore Driving License (Class 2 and/or 3);
• Proficient with Microsoft Word, Excel, PowerPoint, 2D & 3D modelling software such as AutoCAD;
• Good communication skills;
• Able to work in a Fast Pace environment;
• Processes positive attitude and commitment for work.