Total 49 information analyst job vacancies in The United States of America

WHAT IS THE RAAS - Research, Applied Analytics and StatisticsDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Research, Applied Analytics and Statistics; Management and Engagement

The following are the duties of this position at the full working level:

• Formulates, coordinates, monitors, evaluates, and reconciles major research program budgets for the Office of Research Applied Analytics & Statistics (RAAS) and where appropriate, coordinates with budget counterparts in National Headquarters and in the Operating Divisions, e.g., allocates financial resources to the operating offices, prepares staffing and other resource reports, and conducts cost and spending studies.
• Advises and assists the Director, Office of Research Applied Analytics & Statistics (RAAS) Senior Managers and other managers within the office of RAAS on all financial and/or strategic planning matters affecting the organization.
• Serves as liaison to RAAS. Advises RAAS management on the effective use of resources, making program adjustments and evaluating the progress for achieving the spending objectives.
• Identifies areas where current program policies are lacking, insufficient, or in conflict with other existing policies. Formulates directives, provides input to the IRM (Internal Revenue Manual) issuances, memoranda, policy statements, and other Office of Research Applied Analytics & Statistics (RAAS) written guidelines pertaining to budget formulation, and financial management.
• Serves as a key catalyst in the adoption and implementation of program policies.

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Ogden Accounts Management

The following are the duties of this position at the full working level.

• Provides technical guidance on issues, proposals, and activities impacting program operations, and ensures operating units are in alignment with regulatory and administrative provisions and requirements.
• Reviews proposals to alter or modify concepts, processes, or functions for compatibility with program goals and objectives, as well as analyzes and evaluates new requirements, policies, and modifications for impact on program operations, systems, and resources.
• Coordinates site visits to conduct briefings, studies, implement program initiatives, review program effectiveness, and identify additional system or revision in work processes required.
• Provides technical advice and staff assistance to field managers and employees in the operational program area assigned.
• Prepares reports concerning identified issues to explain program differences and recommend improvements and/or corrective action for program operations, where differing or competing viewpoints may occur.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services, Customer Account Services (CAS), Accounting & Tax Payment Branch, Electronic Payments Section

The following are the duties of this position at the full working level.

• The incumbent serves as an analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation for the compliance, accounts management and/or taxpayer education and communication functions.
• The employee plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, and teams.
• Independently studies problems facing operating unit functions or those of particular concern within the organization assigned. This may require coordinating input from activities outside the division and identifying new methods of performing work. This requires the incumbent to demonstrate analytical, technical, and process analysis skills.
• Analyzes assigned program areas to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic initiatives.
• Provides technical advice and staff assistance to executives, field managers, and employees in the assigned program area. Develops and prepares operating guidelines, instructions, and other material pertaining to assigned program areas.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services, Customer Account Services (CAS), Accounting & Tax Payment Branch, Electronic Payments Section

The following are the duties of this position at the full working level.

• The incumbent serves as an expert analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation for the compliance, accounts management and/or taxpayer education and communication functions.
• The employee plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, and teams.
• Independently studies problems facing operating unit functions or those of particular concern within the organization assigned. This may require coordinating input from activities outside the division and identifying new methods of performing work. This requires the incumbent to demonstrate analytical, technical, and process analysis skills.
• Analyzes assigned program areas to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic initiatives.
• Provides technical advice and staff assistance to executives, field managers, and employees in the assigned program area. Develops and prepares operating guidelines, instructions, and other material pertaining to assigned program areas.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Return Integrity and Compliance Services

The following are the duties of this position at the full working level.

• The incumbent serves as an analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation for the compliance, accounts management and/or taxpayer education and communication functions.

• The employee plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, and teams.

• Independently studies problems facing operating unit functions or those of particular concern within the organization assigned. This may require coordinating input from activities outside the division and identifying new methods of performing work. This requires the incumbent to demonstrate analytical, technical, and process analysis skills.

• Analyzes assigned program areas to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic initiatives.

• Provides technical advice and staff assistance to executives, field managers, and employees in the assigned program area. Develops and prepares operating guidelines, instructions, and other material pertaining to assigned program areas.

WHAT IS THE TS-CAS-CUSTOMER ACCOUNT SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Submission Processing Headquarters, Program Management & Process Assurance Branch, Monitoring Section

The following are the duties of this position at the full working level.

• Serves as an expert analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation.
• Leads or serves as a team analyst or advisor overseeing team members, project leaders, and/or project support personnel.
• Develops long-range program plans, goals, objectives, and milestones.
• Identifies and develops ways to resolve or address issues which directly affect the accomplishment of principal program goals and objectives.
• Researches and investigates new or improved business and management practices for application to operating programs.

WHAT IS PRIVACY, GOVERNMENT LIAISON & DISCLOSURE (PGLD) DIVISION?

PGLD is responsible for safeguarding and protecting sensitive taxpayer and employee information while promoting government transparency and accountability through better access to government information.

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:

PGLD - Privacy, Governmental Liaison and Disclosure-Privacy Policy and Compliance (PPC)

The following are the duties of this position at the full working level.

• Serves as an advisor who provides technical and administrative guidance on complex privacy and disclosure issues. Also, develops Privacy-related policies for nationwide application to both internal and external customers.
• Performs analyses on efficiency and effectiveness using a wide range of qualitative and quantitative methods.
• Plans, develops, coordinates, and establishes operating methods and procedures for accomplishment of the privacy mission and implements the privacy program objectives to ensure guidance and procedures comply with all applicable Federal privacy legislation, regulations, OMB guidance, and IRS policies for integration of privacy as a foundation within the IRS systems. Meets with managers and senior analysts within the Service to articulate and assist in meeting the overall goals and objectives of the privacy program.
• Serves as liaison to internal and external customers to clarify and resolve complex issues. Provides guidance and advice on Privacy Act and laws ensuring compliance in these areas (for example, does content on a SharePoint site require a Privacy Impact Assessment). Plans and conducts educational training sessions on Privacy and eGovernment Acts requirements. Reviews and evaluates the agency privacy program requirements. Also, develops, implements, and maintains privacy policies and procedures.
• Evaluates the impact of any privacy and civil liberties legislation and regulations on the organization's activities.

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services, Customer Account Services, Submission Processing Headquarters, eFile Services in
either BMF, DSB, ESS, IES or IMF Branches.

The following are the duties of this position at the full working level.

• Serves as an expert analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation.
• Leads or serves as a team analyst or advisor overseeing team members, project leaders, and/or project support personnel.
• Develops long-range program plans, goals, objectives, and milestones.
• Identifies and develops ways to resolve or address issues which directly affect the accomplishment of principal program goals and objectives.
• Researches and investigates new or improved business and management practices for application to operating programs.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services - Customer Assistance Relationship Education (CARE), Stakeholder, Partnerships, Education and Communication

The following are the duties of this position at the full working level.

• The incumbent serves as an expert analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation for the compliance, accounts management and/or taxpayer education and communication functions.
• The employee plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, and teams.
• Independently studies problems facing operating unit functions or those of particular concern within the organization assigned. This may require coordinating input from activities outside the division and identifying new methods of performing work. This requires the incumbent to demonstrate analytical, technical, and process analysis skills.
• Analyzes assigned program areas to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic initiatives.
• Provides technical advice and staff assistance to executives, field managers, and employees in the assigned program area. Develops and prepares operating guidelines, instructions, and other material pertaining to assigned program areas.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: MANAGEMENT SERVICES

The following are the duties of this position at the full working level.

• Actively participates in determining program policies. Influences the formulation of policies, development of program plans, designs and issuance of directives and instructions, and the development of recommendations. Collects, analyzes, and consolidates data and status reports prepared by others to determine impact on resources, effectiveness and compliance with established goals and objectives. Prepares required narratives and statistical reports and recommends necessary corrective measures.
• Consults with top-level managers and executives to establish and define the overall goals and objectives of major projects.
• Advises and assists the Area Director in resolving critical, sensitive or confidential matters related to employee investigations conducted by Treasury Inspector General for Tax Administration (TIGTA) and/or the General Accounting Office (GAO). Consults with senior management and staff within the function and at higher levels within the agency on critical employee labor relations issues.

WHAT IS THE SMALL BUSINESS SELF EMPLYED (SBSE)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Small Business Self Employed Campus Collection Operations - Atlanta

The following are the duties of this position at the full working level.

• Accomplishes various analytical studies and/or projects to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs.
• Prepares action plans and schedules for project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Conducts in-depth analyses of project data, requirements, and impact; identifies problem areas and determines how to resolve them.
• Performs complex operational reviews, prepares comprehensive program analyses/evaluations, and/or provides guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.
• Prepares feasibility studies, directives, memoranda, policy statements, written guidelines and recommendations, oral and written presentations, and/or conducts briefings to communicate findings, advice and recommendations, implementation plans, directives, and guidelines to managers and executives.

WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
LARGE BUSINESS AND INTERNATIONAL OFFICE OF PROGRAM AND BUSINESS SOLUTIONS/ OFFICE OF COMMUNICATION

The following are the duties of this position at the full working level.

• Advises managers and executives in critical, sensitive or confidential matters, including personnel matters and is proactive in anticipating needs and trends. Consults with senior management and executives within the business function, and at higher levels within the agency on critical organizational and management issues.
• Guides the practice areas in planning, organizing, and/or leading all phases of multifunctional efforts to evaluate plans and proposals for projects involving broad areas of work processes, operational practices, and integration between various functional areas. Projects and studies involve providing technical expertise, directing the analysis and evaluation of plans and proposals for projects, providing implementation support, assessing accomplishment of program and management goals and objectives, and prescribing or formulating new or revised policy.
• Counsels management in assessing impact of new or modified program requirements. Identifies resources required to support varied levels of program operations. Identifies trends and anticipates any adverse impact on budget and/or work plans. Develops innovative solutions, documents findings and conclusions, and makes presentations.

WHAT IS THE TAXPAYER SERVICE (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Fresno Accounts Management

The following are the duties of this position at the full working level.

• The incumbent assists management in formulating internal labor policies consistent with labor-management
  laws and regulations and actively participates in meetings on labor relations problems, collective bargaining
  negotiations, grievance responses, and answers to charges of unfair labor practices or creates, establishes, or
  prescribes labor-management relations policies.
• Performs extensive operational reviews, prepares comprehensive program analyses/evaluations and provides
• guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.
• Recommends program staffing; develops changes in methods, procedures and techniques to improve baseline
  measures; and conducts studies of employee/organizational efficiency and productivity and recommends
  changes in improvements in organization, staffing, work methods procedures.
• Plans, coordinates and establishes operating methods and procedures for accomplishment of project mission,
  and as needed, directs the development and accomplishment of employee training relating to the project.
• May act as a senior analyst providing guidance and assistance to lower graded specialists and may also serve
  as a project manager responsible for accomplishing various analytical studies and/or projects to resolve
  substantive problems or improve effectiveness and efficiency of operating line or administrative support
  programs.

WHAT IS THE Taxpayer Advocate Service-(TAS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service (TAS), Deputy National Taxpayer Advocate (DNTA), Deputy Operations Support, Learning & Education

The following are the duties of this position at the full working level.

• Meets with managers and executives within the Service to define the overall goals and objectives of the
  project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range;
  ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of
  various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission;
  as needed, directs the development and accomplishment of employee training relating to the project.

WHAT IS THE DIVISION?
PRIVACY, GOVERNMENTAL LIAISON AND DISCLOSURE (PGLD)

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Privacy, Governmental Liaison and Disclosure (PGLD), Identity Assurance (IA)

The following are the duties of this position at the full working level.

• Meets with managers and executives within the Service to define the overall goals and objectives of the project.
• Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
• Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
• Establishes a system to review, control, and report on project status.
• Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.