Total 19 information analyst job vacancies in The United States of America

**This position is being announced concurrently under Delegated Examining Plan (DE) procedures. Please review vacancy announcement number IHS-25-PX-12599858-DE; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• Primary duties are providing oversight and subject matter expertise for healthcare information systems, which can include consultation with facilities throughout the area on supported systems. The oversight includes implementation, maintenance, training and technical support of supported healthcare information systems used in the hospital, ambulatory care and public health settings.
• Support functions and coordinate activities to support other supported systems that integrate with the electronic medical record system to include the master patient index, health information exchange, and personal health record.
• Manages the customization of the site parameters and addresses integration issues with other software packages.
• Provides training to end-users on current software applications as needed.
• Evaluates and makes recommendation concerning overall plans and proposals regarding this programs that impacts all area wide services units.

**This position is being announced concurrently under Excepted Service Examining Plan/Merit Promotion Plan (ESEP/MPP) procedures. Please review vacancy announcement number IHS-25-PX-12599857-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• Primary duties are providing oversight and subject matter expertise for healthcare information systems, which can include consultation with facilities throughout the area on supported systems. The oversight includes implementation, maintenance, training and technical support of supported healthcare information systems used in the hospital, ambulatory care and public health settings.
• Support functions and coordinate activities to support other supported systems that integrate with the electronic medical record system to include the master patient index, health information exchange, and personal health record.
• Manages the customization of the site parameters and addresses integration issues with other software packages.
• Provides training to end-users on current software applications as needed.
• Evaluates and makes recommendation concerning overall plans and proposals regarding this programs that impacts all area wide services units.

System Integration and Deployment

• Provides strong analytical and problem-solving skills.
• Plan, design, develop, test, validate, and maintain interfaces between the electronic health record (EHR) and other systems to ensure seamless data exchange and interoperability.
• Develop specifications for maintenance protocols and refresh-cycle recommendations and requirements to avoid disaster and system compromise.
• Ensure recovery solutions are in place, functional, and tested routinely.
• Assist with issue resolutions related to infrastructure, networks, servers, end user devices, database management software, operating systems, and/or business application software systems.
• Provide technical and administrative analysis of agency information systems, identify problems and recommend solutions to improve efficiency, effectiveness, and security.
• Develop and conduct training programs for end users and other stakeholders on the use of information systems and technology.

• Exhibit the four levels of thinking, event, pattern, structure, and mental model, that contribute to the systems thinking approach necessary to realize how all the pieces in each system come together to be more than the sum of its parts.
• Contribute to the development of goals, priorities, and action plans for defining, integrating, and upgrading a comprehensive health information technology architecture that support multiple applications, platforms, and database types.
• Transform various inputs in actionable functional and non-functional requirements to ensure the system under development meets the needs of its users and stakeholders in an efficient, cost-effective manner that is compliant with any applicable regulation or standard.
• Utilize the Federal Acquisition Certification for Program/Project Managers (FAC P/PM) framework to plan, execute, and monitor assigned projects. This may involve activities such as: developing project schedules, budgets, performance metrics, security requirements, data management policy and procedures, conducting risk assessments and quality assurance reviews, engineering design and system reviews, technical implementation and change reviews, and trade-off analysis of health information technology products and solutions. These activities will include a broad spectrum of system elements such as: infrastructure, applications, configuration requirements, interfaces, performance controls, identity and access controls, security architecture, and regulatory environment.
• Assist in the development of Statements of Work (SOW) and written Task Orders.
• Maintain up-to-date knowledge of emerging technologies and trends in healthcare information systems and processes.
• Conduct research and prepare reports on issues related to agency information systems and technology and makes recommendations for improvements.
• Conduct studies and analysis of new and emerging technologies and provide recommendations to their application to agency information systems.
• Inform and communicate to management the status, progress, and results obtained throughout the lifecycle of assigned information technology projects.

Leadership in Medical Imaging and Archiving Informatics:

• Serve as a recognized informatics expert in the areas of medical imaging and PACS.
• Convene and lead groups of subject matter experts (SME) in radiology and related healthcare disciplines to identify best practices and achieve consensus for standardization of workflow design and configuration in existing and new health information systems.
• Serve as a liaison between the Office of Information Technology and select Indian Health Service Headquarters offices and divisions.
• Responsible for programmatic guidance of imaging related disciplines to ensure that the data needs of these programs are considered in health information technology system selection and configuration.
• Perform in a professional manner when conducting duties between Indian Health Service, Tribal, Urban (I/T/U) users, state, local healthcare organizations, external and internal stakeholders and software development staff.
• Represent the Office of Information Technology on specific professional specialty groups (PSG) or technical advisory groups (TAG) as assigned.
• Prepare briefing papers, presentations, or other documents concerning activities, progress, goals, accomplishments, or risks in areas of responsibility that may be used to inform senior staff, Indian Health Service area leadership, Tribes and Urban Indian organizations or other agencies.

• Conduct market research, independently and in collaboration with appropriate Office of Information Technology and program colleagues on medical imaging and or archiving products and systems that may be useful in improving care and outcomes for Indian Health Service facilities and patients.
• Document findings and recommendations in formats accessible to business sponsors and leaders who do not have deep technical knowledge.
• Conduct fact-finding and systems analysis relative to the implementation of medical imaging and archiving applications.
• Evaluate and make recommendations to support implementation and modification of planned or proposed software changes or administrative policies for clinical software.
• Use expert independent judgement to select and develop methods to meet long-term objectives for new healthcare software applications.
• Evaluate, interpret, and implement regulations, mandates, and industry standards for health information technology system functionality, performance, interoperability, security, and usability.
• Interface with health information technology product vendors and or support contractors regarding Indian Health Service system configuration requirements or product enhancement requests.

• Implement, configure, support and maintain the operations of the Resource Patient Management System (RPMS) Vista Imaging in Radiology and Laboratory applications.
• Develop and deliver training for assigned clinical applications.
• Serve as a Level 1 Contract Officer Representative (COR) responsible for contract management of laboratory and radiology RPMS health information technology systems.
• Plan, monitor and maintain contracts/task orders, files, documentation and payments.

System Integration and Deployment

• Provides strong analytical and problem-solving skills.
• Plan, design, develop, test, validate, and maintain interfaces between the electronic health record (EHR) and other systems to ensure seamless data exchange and interoperability.
• Develop specifications for maintenance protocols and refresh-cycle recommendations and requirements to avoid disaster and system compromise.
• Ensure recovery solutions are in place, functional, and tested routinely.
• Assist with issue resolutions related to infrastructure, networks, servers, end user devices, database management software, operating systems, and/or business application software systems.
• Provide technical and administrative analysis of agency information systems, identify problems and recommend solutions to improve efficiency, effectiveness, and security.
• Develop and conduct training programs for end users and other stakeholders on the use of information systems and technology.

• Exhibit the four levels of thinking, event, pattern, structure, and mental model, that contribute to the systems thinking approach necessary to realize how all the pieces in each system come together to be more than the sum of its parts.
• Contribute to the development of goals, priorities, and action plans for defining, integrating, and upgrading a comprehensive health information technology architecture that support multiple applications, platforms, and database types.
• Transform various inputs in actionable functional and non-functional requirements to ensure the system under development meets the needs of its users and stakeholders in an efficient, cost-effective manner that is compliant with any applicable regulation or standard.
• Utilize the Federal Acquisition Certification for Program/Project Managers (FAC P/PM) framework to plan, execute, and monitor assigned projects. This may involve activities such as: developing project schedules, budgets, performance metrics, security requirements, data management policy and procedures, conducting risk assessments and quality assurance reviews, engineering design and system reviews, technical implementation and change reviews, and trade-off analysis of health information technology products and solutions. These activities will include a broad spectrum of system elements such as: infrastructure, applications, configuration requirements, interfaces, performance controls, identity and access controls, security architecture, and regulatory environment.
• Assist in the development of Statements of Work (SOW) and written Task Orders.
• Maintain up-to-date knowledge of emerging technologies and trends in healthcare information systems and processes.
• Conduct research and prepare reports on issues related to agency information systems and technology and makes recommendations for improvements.
• Conduct studies and analysis of new and emerging technologies and provide recommendations to their application to agency information systems.
• Inform and communicate to management the status, progress, and results obtained throughout the lifecycle of assigned information technology projects.

• Ensure adherence to agency governance processes and federal government regulations and guidelines for technological systems and safeguarding of data.
• Develop and implement policies, procedures, and standards for the acquisition, development, and operation of agency information systems.
• Evaluate proposed rulemaking for health information technology and identify functional impact to existing agency operations.
• Collaborate with Indian Health Service and Office of Information Technology security experts to provide engineering designs and products necessary for implementation and enforcement of cybersecurity controls across the health information technology modernization effort.

• Provide leadership that facilitates team building, cooperation and motivates team members to accomplish group goals.
• Influence others to translate vision into action and promulgates long-term health information technology modernization objectives acting as a catalyst for organizational change.
• Collaborate with stakeholders to develop and analyze functional and non-functional requirements to ensure acquisition and development efforts will meet mission objectives.
• Collaborate with agency staff, contractors, and vendors to ensure that information systems meet requirements for functionality, performance, and security.
• Collaborate with development and implementation project teams to ensure efforts are completed on-time, within budget, and to the required standards.

Leadership in Medical Imaging and Archiving Informatics:

• Serve as a recognized informatics expert in the areas of medical imaging and PACS.
• Convene and lead groups of subject matter experts (SME) in radiology and related healthcare disciplines to identify best practices and achieve consensus for standardization of workflow design and configuration in existing and new health information systems.
• Serve as a liaison between the Office of Information Technology and select Indian Health Service Headquarters offices and divisions.
• Responsible for programmatic guidance of imaging related disciplines to ensure that the data needs of these programs are considered in health information technology system selection and configuration.
• Perform in a professional manner when conducting duties between Indian Health Service, Tribal, Urban (I/T/U) users, state, local healthcare organizations, external and internal stakeholders and software development staff.
• Represent the Office of Information Technology on specific professional specialty groups (PSG) or technical advisory groups (TAG) as assigned.
• Prepare briefing papers, presentations, or other documents concerning activities, progress, goals, accomplishments, or risks in areas of responsibility that may be used to inform senior staff, Indian Health Service area leadership, Tribes and Urban Indian organizations or other agencies.

• Performs routine budget analysis functions in assigned areas.
• Compiles factual information and quantitative data to prepare regular and ad hoc reports that present information such as the status of funds, expenditures, and obligations.
• Contributes to the preparation of budget estimates and justifications by extracting and presenting current and historical data.
• Monitors, reviews, and reconciles commitments, obligations and expenditures.
• Assures that obligations incurred and resulting expenditures of funds are in accordance with pertinent laws and regulations.

• Prepares reoccurring and special reports and presentation materials that document and explain the status of funds, expenses, and obligations. Contributes to larger, more complex reporting requirements originating from the office of Management and Budget (0MB), the Department, Congress, etc.
• Reviews agency and office budget submissions and obligating documents for reasonableness, accuracy, and conformance with procedures and guidelines.
• Maintains complex databases, register, and other accounting/tracking systems to monitor and track obligations, expenditures, and the flow of funds. Ensures fund availability for the processing of obligating documents. Performs regular analysis of
  obligations and expenditures to ensure required limitations are observed, to identify cost trends, and to assist in the development and allocation of funds.
• Provides support to managers and program staff in the budget formulation process by researching and compiling background and historical data to assist in the development of budget estimates and justifications and to identify the cost of
  operations.
• Works with managers in the development of annual work plans and schedules for the execution of approved budgets. Recommends programming and adjustments to work plans to account for changes in funding levels, program
  priorities, and unanticipated expenses.

Project Analysis, Assessment, and Planning

• Conducts evaluations, surveys, and studies regarding Health Information Technology policy, and applicable software change requests to be delivered to agency governance bodies for consideration and determination of agency-wide technology implementation.
• Gathers and analyzes information, develops solutions and recommendations with actionable steps to improve organizational processes and optimize change resulting in continuous technology improvements.
• Analyzes and develops key performance indicators to gauge the success of the organization in reaching specific goals and objectives.
• Analyzes new or proposed legislation or regulations to determine the impact on program operations and management.
• Analyzes, develops, and maintains program evaluations, plans, and procedures.
• Elicits and analyzes stakeholder needs to develop requirements and requirements of management plans and defines guidelines and procedures to meet stakeholder and program needs.
• Identifies IT program governance issues and problem areas, conducts preliminary analyses to determine the nature of issues, and proposes improvement efforts and courses of action to improve HIT program services.
• Collaborates and plans with Partners, Project Managers, and Governing boards to support all stages of the enterprise project lifecycle.
• Identifies resource requirements, estimates timelines, recommends task assignments to team members and reports progress.

• Develops, reviews, evaluates, and provides statements (scope) of work for proposed procurements.
• Defines Technical and managerial requirements and approaches, acceptance plans, and criteria with detailed descriptions of deliverables, schedules, and prices.
• Evaluates overall plans and proposals for major IT projects and equipment.
• Assists in preparing and approving solicitation documents for distributed information technology, and the technical evaluation of information technology and services offered by the general information technology community.
• Establishes quality assurance standards and delivery requirements, ensures compliance with all contract clauses, and administers technical aspects of the contract.
• Develops acquisition program requirements, ensures competitive sources are solicited, evaluated, and selected, and the price the government pays is reasonable.

• Develops and conducts presentations and technical briefings for Stakeholders, Program Management, and OIT leadership.
• Presents project status briefings and recommendations concerning long-range information resources management plans to top-level management.

• Analyzes and evaluates the management practices and methods, and administrative operations of substantive organizations and complex functions.
• Reviews, evaluates, formulates, and recommends policies and procedures or modifications to existing guidance to improve the efficiency and effectiveness of managerial operations.
• Compiles data and prepares complex administrative and management reports.
• Assign work to subordinates based on priorities; evaluate work performance of subordinates; find ways to improve production or increase quality of the work directed; and develop performance standards.
• Serves as Emergency Management Incident Management Commander and has overall responsibility for coordinating all emergency and/or disaster incident(s) by establishing objectives, planning strategies, and implementing response tactics.

Project Analysis, Assessment, and Planning

• Conducts evaluations, surveys, and studies regarding Health Information Technology policy, and applicable software change requests to be delivered to agency governance bodies for consideration and determination of agency-wide technology implementation.
• Gathers and analyzes information, develops solutions and recommendations with actionable steps to improve organizational processes and optimize change resulting in continuous technology improvements.
• Analyzes and develops key performance indicators to gauge the success of the organization in reaching specific goals and objectives.
• Analyzes new or proposed legislation or regulations to determine the impact on program operations and management.
• Analyzes, develops, and maintains program evaluations, plans, and procedures.
• Elicits and analyzes stakeholder needs to develop requirements and requirements of management plans and defines guidelines and procedures to meet stakeholder and program needs.
• Identifies IT program governance issues and problem areas, conducts preliminary analyses to determine the nature of issues, and proposes improvement efforts and courses of action to improve HIT program services.
• Collaborates and plans with Partners, Project Managers, and Governing boards to support all stages of the enterprise project lifecycle.
• Identifies resource requirements, estimates timelines, recommends task assignments to team members and reports progress.

• Develops, reviews, evaluates, and provides statements (scope) of work for proposed procurements.
• Defines Technical and managerial requirements and approaches, acceptance plans, and criteria with detailed descriptions of deliverables, schedules, and prices.
• Evaluates overall plans and proposals for major IT projects and equipment.
• Assists in preparing and approving solicitation documents for distributed information technology, and the technical evaluation of information technology and services offered by the general information technology community.
• Establishes quality assurance standards and delivery requirements, ensures compliance with all contract clauses, and administers technical aspects of the contract.
• Develops acquisition program requirements, ensures competitive sources are solicited, evaluated, and selected, and the price the government pays is reasonable.

• Develops and conducts presentations and technical briefings for Stakeholders, Program Management, and OIT leadership.
• Presents project status briefings and recommendations concerning long-range information resources management plans to top-level management.

• Analyzes and evaluates the management practices and methods, and administrative operations of substantive organizations and complex functions.
• Ensures coaching on aspects of health care quality improvement to teams is provided on an ongoing basis. Targeted interactions occur as needed with individuals as well as with teams. Coordinates virtual educational training sessions related to innovation and improvement process.
• Works with stakeholders across organizations, functions and levels to build customer understanding and solve challenging problems, empower teams to move forward by developing metrics, measuring results, and integrating new methodologies into existing systems.
• Serves as a contracting officer's technical representative on contracts of an administrative nature and/or contractor support for the conduct of large studies.
• Compiles data and prepares complex administrative and management reports that emanate from the Department or high echelons in the organization. Reports encompass workforce and organizational issues and proposed plans and proposals for implementing Executive Orders, new legislation.

11/07/2024 - Position Re-announced to solicit for additional applicants. Applicants who previously applied have the option to update their application during the re-announcement.

• Responsible for information security and compliance with standards mandated by Health Insurance Portability Accountability Act (HIPAA) and Human & Health Services (HHS)/Indian Health Service (IHS) agency wide laws, regulations and policies.
• Updates yearly Annual Acquisition Plan (AAP), 4 year life cycle plan and maintains a program budget that include personnel, service/equipment, supply purchases, travel, training, contractual agreements, etc
• Participates with key staff members of the Service Unit which includes representation from medical, nursing, general services, finance, and business office in the formulation of policies, program and procedures related to the overall computing systems, telecommunication and data collection systems
• Plans, organizes, directs, controls and reviews the operating activities of the department. Sets and monitors short/long term goals, priorities, prepares realistic schedules for completion of projects and controls workload.
• Provides special instructions on difficult or different activities, and answers technical questions about work assignments.
• Responsible for formulating and implementing the overall computer, telecommunication and data collections system program to satisfy IHS requirements and priorities necessary to support both clinical and administrative program functions.
• Identifies and reports deficiencies and implements Quality Improvement processes related to IT deficiencies.

Electronic Health Record (EHR) Application Configuration Management and Support:

• Serves as a commercial EHR system expert in designing, building, and configuring commercial EHR applications in clinical and business settings.
• Functions as a liaison and advocate for commercial EHR enterprise software applications between clinical and business end-users, clinical advisory groups, and clinician users of all disciplines.
• Evaluate proposed commercial EHR configuration solutions for implementation and recommend changes to workflows, order sets, and clinical content.
• Develop commercial EHR configuration baselines and contribute to change control processes to implement new configurations and workflows.
• Analyzes commercial EHR vendor software release documentation and assesses potential impacts on established configurations.
• Provides commercial EHR application education and assistance to clinical and business end-users.
• Participates in commercial EHR system testing, change control processes, implementation, and performance monitoring activities.

• Provide on-site and/or remote support for end-users during commercial EHR go-live implementation activities.
• Conduct on-site training events when necessary to support commercial EHR go-live implementations.
• Coordinates with Service Desk support personnel to assist clinical and business end-users with application assistance.
• Communicate commercial EHR software application concepts using presentations, demonstrations, or formal documented reports.

• Develop systematic and structured approaches to evaluate software performance to improve clinical outcomes.
• Analyzes application performance and support requests to determine patterns associated with functionality or human-centered design flaws that require intervention and recommends improvements.
• Documents configuration issues at EHR go-live events and develops strategies to improve EHR usability and adoption.
• Evaluate quality improvement processes that impact configuration and/or clinical workflows to support improved technology response and positive patient outcomes.

• Utilize project management concepts, tools, and techniques to plan, organize, and execute all assigned tasks.
• Utilize knowledge and experience in project management to define project scope, identify deliverables, manage risks, and communicate across teams to achieve goals and objectives.