Total 11 civil engineer job vacancies in The United States of America

Helpdesk Support Engineer 

A Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support to clients regarding hardware, system and network infrastrature and various IT-related issue. The primary objective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, and maintaining user satisfaction. 

Education and Experience Requirement: 

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent 

• Proven experience in a technical support role or similar position 

• Strong understanding of IT infrastructure, including hardware, software, networks, and operating systems • Proficiency in troubleshooting common technical issues 

• Excellent communication and interpersonal skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Customer-oriented mindset with a focus on delivering high-quality support services • Professional certification is a plus 

• Minimum 1 year working experience in maintaining and administering relevant hardware

Responsibilities: 

• Respond promptly to user inquiries through various channels such as phone, email, or ticketing system 

• Diagnose and resolve technical hardware and software issues, including desktops, laptops, servers, storages, networking devices, backup, etc 

• Provide courteous and professional assistance to users, ensuring a positive support experience • Clearly communicate technical solutions in user-friendly language to non-technical personnel • Follow up with users to ensure issues are resolved satisfactorily and maintain high levels of user satisfaction 

• Coordinate with vendors for hardware repairs and warranty support as needed • Provide periodical preventive maintenance to customers IT infrastructure to ensure the system and network are in order 

Working Hour: 

• Monday to Friday, 8:30am – 6:00pm 

• Weekend and Public Holiday on standby basis 

Benefit: 

• Allowance and Claims 

• On Job Training & Certification 

• EPF & SOCSO 

• Insurance 

System Engineer

A System Engineer will be responsible for designing, implementing, maintaining, and supporting the customer's IT infrastructure. You will work closely with other IT professionals to ensure that the systems and network infrastructure are operating efficiently and securely. Your role will involve troubleshooting issues, optimizing performance,

Education and Experience Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience in implementing, and managing system infrastructure solutions
• Strong knowledge of operating systems (e.g., Windows Server, Linux/Unix) and virtualization technologies (e.g., VMware, Hyper-V)
• Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, VLANs)
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud) is a plus
• Certifications such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or CompTIA Security+ are advantageous
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Strong communication skills and the ability to interact effectively with stakeholders at all levels of the organization
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a system operation position

Responsibilities:

• Implement, and maintain server infrastructure, including physical and virtual servers, storage systems, and network devices
• Configure and deploy operating systems, applications, and services according to best practices
• Plan and execute system upgrades, migrations, and expansions
• Communicate and collaborate with multitier personnel, such as clients and vendors
• Prepare pre and post-project documentation
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

Network Engineer

A Network Engineer in charge of designing, implementing and support the IT network infrastructure for clients. Their duties include attending site surveys, study, project planning and implementation of the network infrastructure and troubleshooting network errors or other technical issues.

Education and Experience Requirement:

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent
• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)
• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Proficient in English with excellent speaking and writing skills, capable of handling calls and meetings with senior management, customers, and vendors
• Hands-on experience with configuration, monitoring and network diagnostic
• CCNA/HCIA or higher
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a network operation position

Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors
• Attending project study for system design and network infrastructure design
• Prepare pre and post-project documentation
• Install, configure, test and maintain network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

System Engineer

A System Engineer will be responsible for designing, implementing, maintaining, and supporting the customer's IT infrastructure. You will work closely with other IT professionals to ensure that the systems and network infrastructure are operating efficiently and securely. Your role will involve troubleshooting issues, optimizing performance,

Education and Experience Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience in implementing, and managing system infrastructure solutions
• Strong knowledge of operating systems (e.g., Windows Server, Linux/Unix) and virtualization technologies (e.g., VMware, Hyper-V)
• Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, VLANs)
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud) is a plus
• Certifications such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or CompTIA Security+ are advantageous
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Strong communication skills and the ability to interact effectively with stakeholders at all levels of the organization
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a system operation position

Responsibilities:

• Implement, and maintain server infrastructure, including physical and virtual servers, storage systems, and network devices
• Configure and deploy operating systems, applications, and services according to best practices
• Plan and execute system upgrades, migrations, and expansions
• Communicate and collaborate with multitier personnel, such as clients and vendors
• Prepare pre and post-project documentation
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

Network Engineer

A Network Engineer in charge of designing, implementing and support the IT network infrastructure for clients. Their duties include attending site surveys, study, project planning and implementation of the network infrastructure and troubleshooting network errors or other technical issues.

Education and Experience Requirement:

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent
• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)
• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Proficient in English with excellent speaking and writing skills, capable of handling calls and meetings with senior management, customers, and vendors
• Hands-on experience with configuration, monitoring and network diagnostic
• CCNA/HCIA or higher
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a network operation position

Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors
• Attending project study for system design and network infrastructure design
• Prepare pre and post-project documentation
• Install, configure, test and maintain network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

網路工程師

網路工程師，負責為客戶設計、實施和支援 IT 網路基礎架構。他們的職責包括參與網路基礎設施的現場調查、研究、專案規劃和實施，以及排除網路錯誤或其他技術問題。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷
• 網路知識（OSI 網路層、TCP/IP、交換、路由、VLAN、無線）
• 網路安全知識（防火牆、端點安全、統一威脅管理的策略與實施）
• 能夠為設計和規劃網路通訊系統創建準確的網路圖和文檔
• 能夠使用文件和互聯網資源快速學習新的或不熟悉的技術和產品
• 精通英語，具有出色的口語和寫作能力，能夠處理與高階管理層、客戶和供應商的電話和會議
• 配置、監控和網路診斷的實務經驗
• CCNA/HCIA 或更高版本
• 具有專案管理經驗或參與過專案將是有利的
• 至少 3 年網路營運職位工作經驗

職責：

• 與多層人員（例如客戶和供應商）溝通和協作
• 參加系統設計和網路基礎設施設計的專案研究
• 準備專案前和專案後文檔
• 安裝、設定、測試和維護網路基礎設施
• 與供應商和其他 IT 人員聯絡以解決問題並回報問題
• 提供 2/3 級支援和故障排除以解決問題並確保滿足 SLA

工作時間：

• 週一至週五，上午 8:30 至下午 6:00
• 週末和公共假期視項目而定

津貼和福利

• 津貼和索賠
• 在職訓練和認證
• 公積金和社險
• 保險

系統工程師

系統工程師將負責設計、實施、維護和支援客戶的 IT 基礎架構。您將與其他 IT 專業人員密切合作，確保系統和網路基礎架構有效率且安全地運作。您的角色將涉及解決問題、優化效能、

教育和經驗要求：

• 電腦科學、資訊科技或相關領域學士學位
• 在實施和管理系統基礎設施解決方案方面擁有豐富的經驗
• 對作業系統（例如 Windows Server、Linux/Unix）和虛擬化技術（例如 VMware、Hyper-V）有豐富的了解
• 熟悉網路概念和協定（例如 TCP/IP、DNS、DHCP、VLAN）
• 有雲端運算平台（例如 AWS、Azure、Google Cloud）經驗者優先
• 擁有 Microsoft 認證系統工程師 (MCSE)、思科認證網路工程師 (CCNA) 或 CompTIA Security+ 等認證是有利的
• 出色的解決問題的能力以及獨立工作和團隊合作的能力
• 強大的溝通技巧以及與組織各級利害關係人有效互動的能力
• 具有專案管理經驗或參與過專案將是有利的
• 至少 3 年系統操作崗位工作經驗

職責：

• 實施和維護伺服器基礎設施，包括實體和虛擬伺服器、儲存系統和網路設備
• 根據最佳實務配置和部署作業系統、應用程式和服務
• 規劃並執行系統升級、遷移和擴展
• 與多層人員（例如客戶和供應商）溝通和協作
• 準備專案前和專案後文檔
• 與供應商和其他 IT 人員聯絡以解決問題並回報問題
• 提供 2/3 級支援和故障排除以解決問題並確保滿足 SLA

工作時間：

• 週一至週五，上午 8:30 至下午 6:00
• 週末和公共假期視項目而定

津貼和福利

• 津貼和索賠
• 在職訓練和認證
• 公積金和社險
• 保險

Helpdesk Support Engineer 

A Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support to clients regarding hardware, system and network infrastrature and various IT-related issue. The primary objective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, and maintaining user satisfaction. 

Education and Experience Requirement: 

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent 

• Proven experience in a technical support role or similar position 

• Strong understanding of IT infrastructure, including hardware, software, networks, and operating systems • Proficiency in troubleshooting common technical issues 

• Excellent communication and interpersonal skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Customer-oriented mindset with a focus on delivering high-quality support services • Professional certification is a plus 

• Minimum 1 year working experience in maintaining and administering relevant hardware

Responsibilities: 

• Respond promptly to user inquiries through various channels such as phone, email, or ticketing system 

• Diagnose and resolve technical hardware and software issues, including desktops, laptops, servers, storages, networking devices, backup, etc 

• Provide courteous and professional assistance to users, ensuring a positive support experience • Clearly communicate technical solutions in user-friendly language to non-technical personnel • Follow up with users to ensure issues are resolved satisfactorily and maintain high levels of user satisfaction 

• Coordinate with vendors for hardware repairs and warranty support as needed • Provide periodical preventive maintenance to customers IT infrastructure to ensure the system and network are in order 

Working Hour: 

• Monday to Friday, 8:30am – 6:00pm 

• Weekend and Public Holiday on standby basis 

Benefit: 

• Allowance and Claims 

• On Job Training & Certification 

• EPF & SOCSO 

• Insurance 

系統工程師

系統工程師將負責設計、實施、維護和支援客戶的 IT 基礎架構。您將與其他 IT 專業人員密切合作，確保系統和網路基礎架構有效率且安全地運作。您的角色將涉及解決問題、優化效能、

教育和經驗要求：

• 電腦科學、資訊科技或相關領域學士學位
• 在實施和管理系統基礎設施解決方案方面擁有豐富的經驗
• 對作業系統（例如 Windows Server、Linux/Unix）和虛擬化技術（例如 VMware、Hyper-V）有豐富的了解
• 熟悉網路概念和協定（例如 TCP/IP、DNS、DHCP、VLAN）
• 有雲端運算平台（例如 AWS、Azure、Google Cloud）經驗者優先
• 擁有 Microsoft 認證系統工程師 (MCSE)、思科認證網路工程師 (CCNA) 或 CompTIA Security+ 等認證是有利的
• 出色的解決問題的能力以及獨立工作和團隊合作的能力
• 強大的溝通技巧以及與組織各級利害關係人有效互動的能力
• 具有專案管理經驗或參與過專案將是有利的
• 至少 3 年系統操作崗位工作經驗

職責：

• 實施和維護伺服器基礎設施，包括實體和虛擬伺服器、儲存系統和網路設備
• 根據最佳實務配置和部署作業系統、應用程式和服務
• 規劃並執行系統升級、遷移和擴展
• 與多層人員（例如客戶和供應商）溝通和協作
• 準備專案前和專案後文檔
• 與供應商和其他 IT 人員聯絡以解決問題並回報問題
• 提供 2/3 級支援和故障排除以解決問題並確保滿足 SLA

工作時間：

• 週一至週五，上午 8:30 至下午 6:00
• 週末和公共假期視項目而定

津貼和福利

• 津貼和索賠
• 在職訓練和認證
• 公積金和社險
• 保險

幫助台支援工程師

幫助台支援工程師，負責為客戶提供有關硬體、系統和網路基礎設施以及各種 IT 相關問題的維護、技術援助和支援。主要目標是透過排除問題、提供及時解決方案和保持用戶滿意度來確保無縫操作。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷

• 具備擔任技術支援職位或類似職位的豐富經驗

• 對 IT 基礎架構有深入了解，包括硬體、軟體、網路和作業系統 • 熟練解決常見技術問題

• 優秀的溝通與人際溝通能力

• 能夠在快節奏的環境中獨立和協作工作

• 以客戶為導向，專注於提供高品質的支援服務 • 擁有專業認證者優先

• 至少 1 年維護及管理相關硬體的工作經驗

職責：

• 透過電話、電子郵件或票務系統等多種管道及時回覆用戶詢問

• 診斷並解決技術硬體和軟體問題，包括桌上型電腦、筆記型電腦、伺服器、儲存、網路設備、備份等

• 為用戶提供禮貌和專業的幫助，確保積極的支持體驗 • 用用戶友好的語言向非技術人員清楚地傳達技術解決方案 • 跟進用戶，確保問題得到滿意解決並保持高水平的用戶滿意度

• 根據需要與供應商協調硬體維修和保固支援 • 為客戶 IT 基礎設施提供定期預防性維護，以確保系統和網路正常運行

工作時間：

• 週一至週五，上午 8:30 至下午 6:00

• 週末及公眾假期待命

益處：

• 津貼和索賠

• 在職訓練和認證

• EPF 與 SOCSO

• 保險

網路工程師

網路工程師，負責為客戶設計、實施和支援 IT 網路基礎架構。他們的職責包括參加網路基礎設施的現場調查、研究、專案規劃和實施，以及排除網路錯誤或其他技術問題。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷
• 網路知識（OSI 網路層、TCP/IP、交換、路由、VLAN、無線）
• 網路安全知識（防火牆、端點安全、統一威脅管理的策略與實施）
• 能夠為設計和規劃網路通訊系統創建準確的網路圖和文檔
• 能夠利用文件和互聯網資源快速學習新的或不熟悉的技術和產品
• 精通英語，具有出色的口語和寫作能力，能夠處理與高階管理層、客戶和供應商的電話和會議
• 配置、監控和網路診斷的實務經驗
• CCNA/HCIA 或更高版本
• 具有專案管理經驗或參與過專案將是有利的
• 至少 3 年網路營運職位工作經驗

職責：

• 與多層人員（例如客戶和供應商）溝通和協作
• 參加系統設計和網路基礎設施設計的專案研究
• 準備專案前和專案後文檔
• 安裝、設定、測試和維護網路基礎設施
• 與供應商和其他 IT 人員聯絡以解決問題並回報問題
• 提供 2/3 級支援和故障排除以解決問題並確保滿足 SLA

工作時間：

• 週一至週五，上午 8:30 至下午 6:00
• 週末和公共假期視項目而定

津貼和福利

• 津貼和索賠
• 在職訓練和認證
• 公積金和社險
• 保險