Total 3 job vacancies by Hannah Faithfull

Sales and Service Retail assistant
Your new company
Incredible opportunity for a candidate looking to carve out their career in retail, sales or insurance! Customer Service/Sales Assistant - Brookvale: Salary: $61,400 plus Super and Bonuses Your new role: Working with a large NFP health fund in their Brookvale branch, this organisation is seeking a full-time Customer Service Sales Assistant to join their team! After the training roles, the successful candidate will be responsible for:

Providing exceptional customer service and sales to clients over the phone and face-to-face
Knowledgeable of company service offerings, providing accurate information to clients
Developing strong relationships with clients, with a 'member's first' mindset


What you'll need to succeed

Proven experience in retail, sales or customer service
Tech-savvy, able to quickly pick up on systems and processes
Great communication skills, ability to build rapport with clients
Enjoys working in a team environment
Substantial discount on healthcare and insurance
Additional parental leave
Training provided
Working with a household brand name


What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Customer service and sales consultant
Customer Service/Sales Assistant - Brookvale
Customer Service member services role
Your new company
Incredible opportunity for a candidate looking to carve out their career in retail, sales or insurance! Customer Service/Sales Assistant - Brookvale: Salary: $58,000 - $60,000k (pending exp) plus Super and Bonuses Your new role: Working with a large NFP health fund in their Brookvale branch, this organisation is seeking a full-time Customer Service Sales Assistant to join their team! After the training roles, the successful candidate will be responsible for:

Providing exceptional customer service and sales to clients over the phone and face-to-face
Knowledgeable of company service offerings, providing accurate information to clients
Developing strong relationships with clients, with a 'member's first' mindset

What you'll need to succeed

Proven experience in retail, sales or customer service
Tech-savvy, able to quickly pick up on systems and processes
Great communication skills, ability to build rapport with clients
Enjoys working in a team environment
Substantial discount on healthcare and insurance
Additional parental leave
Training provided
Working with a household brand name

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Please click here to apply.

Best in-class Customer Service for a growing award winning investment company

$70-$80k + super + bonus
Perm fulltime position in Sydney CBD next to Wynyard
Amazing opportunity to have hands-on impact in a fast growing business, have your ideas heard and implemented!
Perfect for those passionate about investing!


YOUR NEW COMPANY
A market-leader in their industry and trusted by millions, this company is in full growth mode and looking to expand into multiple areas of financial services. A hugely exciting time to join as they rapidly scale, you will have an unrivalled opportunity to make an impact and directly contribute to the growth of the business.

YOUR NEW ROLE
As a crucial role, you will be helping establish and rollout best-in-class customer support, by directly helping customers and taking ownership of their enquiries. Key responsibilities will also include:

Providing feedback on products, enhancing product and process improvement and working with internal stakeholders to constantly ensure provision of best products and processes to the end user
Responding to customer enquiries across phone, live-chat, email and social media
Champion the voice of the customer, advocate for customer needs and relay customer insights to product/customer insights team
Support customer onboarding and troubleshooting failed KYC instances


WHAT YOU NEED

Previous experience in shares, investing, superannuation, wealth management or similar customer support role within financial services
Genuine passion for the customer, shares and investing and being part of creating a product
Proactive attitude, keen to drive efficiency and always look for opportunities within continuous improvement
Strong written and verbal communication, as you will be representing the brand and the company to the end-user


WHAT YOU GET IN RETURN

Opportunity to join a fast-scaling organisation who already has a reputation as a market leader, contribute to the growth of the company as one of their first new critical hires
Continuous career development opportunities across the whole company
Fantastic office culture, fun and hard-working with lots of inclusive social activities
Lots of benefits across health and wellbeing, volunteering days off etc

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.