Total 108 job vacancies by Goodwood Park Hotel Private Limited

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Department.

Reporting to the Director of Marketing Communications, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Creates and develops creative assets for the hotel which encompasses guest rooms, food & beverage establishments as well as meeting and event facilities.

· Adheres to corporate and branding guidelines for artworks in owned marketing assets, as well as consistency across collaterals.

· Collaborates with Marketing Communications team on design ideation and development of brand and marketing collaterals as well as planning for photoshoots of rooms, food or facilities.

· Evaluates and recommends production/print specifications for brand and marketing materials.

· Works with internal cross-functional teams, vendors and suppliers to manage production requirements, timelines and ensure standards are adhered to for deliverables

· Conceptualises, plans and executes internal photo or video shoots, which will occasionally require coordination and supervision with external photographers /videographers

Secondary Responsibilities

· Maintains and updates the image library, artworks and printed collateral samples for the hotel

· Assists in administrative duties including in-house printing and preparation of hotel materials such as signages, menus or vouchers

· Supports the Marketing Communications team on ad-hoc projects when required

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Requirements:

· Minimum Diploma in marketing / digital media or equivalent.

· Minimum 3 to 5 years of relevant experience as a graphic designer (in-house or agency).

· Proficient in design software including Photoshop, Illustrator and InDesign

· Bilingual in English and Chinese

· Possess creative flair with good attention to details

· Meticulous, organised and self-motivated

· Able to work independently and a good team player.

· Good project and time management skills

· Possess good interpersonal and communication skills

· Video editing skills would be advantageous

Able to start within short notice.

1. Reports for duty punctually wearing the correct, clean uniform, shoes and name badge.

2. Maintains a good working relationship with colleagues within and outside the department.

3. Maintains cleanliness of refrigerators, cold room, working tables and kitchen equipment.

4. Supervises the various buffet set-up, replenishment and clearance and assists where necessary.

5. Supervises cooks on food preparation and assist them.

6. Ensure the cost effective production of raw materials to minimize wastage.

7. Ensure the high quality of food preparation is in accordance with the established standard.

8. Ensure the electrical, mechanical equipment and utensils are in operation and properly maintained and to report on any malfunction.

9. Performs any other duties as may be assigned from time to time by the Management.

1. Ensure that employees report for duty punctually, wearing the correct uniform, shoes and name badge.

2. Ensure that all employees are courteous and professional at all times.

3. Supervises the employees, ensuring that the correct standards of service is maintained and continuously improved.

4. Ensure the quality of food preparation is in accordance with the established standard.

5. Ensure the quality of food collected from the store before using.

6. Ensure the cost effective production of raw materials so as to minimize wastage.

7. Ensure proper portion control of food.

8. Ensure electrical, mechanical equipment and utensils are in operation and properly maintained.

9. Ensure cleanliness and maintenance of all outlets, refrigerators, freezers, working tables and equipment.

10. Ensure the highest standard in preparation, storage and handling of food according to ENVstandards.

11. Ensure staff practice “First In First Out” standard.

12. Performs any other duties as may be assigned from time to time by the Management

Job Summary

Provides assistance to arriving and departing guests & handles their luggage, orientates the guest in his room and other hotel facilities. He is the first and last contact with the guest

Job Responsibilities include, but are not limited to

Guest Arrival

Assists guests and patrons by opening and closing car and Hotel’s doors in the absence of the doorman

Counts the number of luggage unloaded and double-checks with guests to ensure that no luggage is missing

Checks guest’s luggage tag

Greets the guests and offers assistance, directs guests to the registration desk and wait till the room have been assigned

Delivers luggage to the guest room slightly after GRA has escorted the guest to his room. If a guest is unescorted by a FOE/GRO, Bellman shall escort him to the room

Shows the guest the key operations and run through the room amenities etc

Informs and sells to the guest other Hotel’s facilities

Guest Check-out

Collects guest luggage from the room on departure and brings the luggage to the lobby for guest’s check-out

Checks with guests if a taxi is required

Loads luggage into the taxi and gets the guest to confirm the pieces before he boards the taxi

Advises the taxi driver of the guest’s destination

Errands

Sends mail, messages, parcels, packages, mail & cables to the guest's room

Provides personal morning call if the operator cannot reach the guest by phone

Assists guests in moving luggage for a room transfer

Records all room transfer requests in the Bellman’s Control Book

Cleanliness

Help keep the lobby and front of the Hotel areas cleaned

Maintaining the Buggy cleanliness

Calls for Housekeeping Department if lobby area needs cleaning

Newspapers

Receives and counts daily newspapers before delivering

Lobby Traffic Control

Controls the movement of the vehicles at the Hotel’s front entrance to avoid traffic congestion

Records in the logbook any vehicles which gave trouble like illegal parking etc

Emergency

Forms part of the Hotel’s Fire Fighting team

Responds to fire alarms immediately

Assists in other forms of emergencies

Security

Reports to the Concierge and Duty Manager of any unusual circumstance, occurring in the lobby and the floor area

Other Services

Escorts guests with umbrellas to their vehicles

Keeps abreast with the latest happenings in the tourism scene, events in the Hotel etc so as to assist guests in their enquiries

Performs any other duties as may be assigned from time to time by Management

Requirements:

• Secondary school education
• Able to carry heavy loads such as luggages for guests

For more information, visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.

As a Sous Chef, you will plan, direct, control and co-ordinate the activities of the kitchen staff. Your responsibilities includes but are not limited to:

• Assists in building an efficient team by taking an active interest in their welfare, safety and development.
• Assists in training the employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency.
• Supervises the employees of the department ensuring that the correct standards and methods of service are maintained and continuously improved.
• Planning of cost control
• Ensure that all employees have a complete understanding of and adhere to the Hotel’s rules and regulations.
• Ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to hygiene, health, safety and fire.
• Ensure the quality of food preparation is in accordance with the established standard.
• Quality control of ingredients
• Provides ideas for new dishes and menu planning.
• Checks food items/ingredient stock and prepares daily market list.
• Equipment Control
• Ensure cleanliness and maintenance of all outlets, refrigerators, freezers and equipment.

Requirements

• 3 years of relevant experience in relation to the Sous Chef Position
• Good time-management skills and able to work under pressure
• Team player with good leadership and communication skills
• Able to do shift work, weekends and public holidays

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

Responsibilities

• Assist in receiving, storing and issuing supplies and equipments for daily hotel operations.
• Assist in issuing stationery and other store items to hotel staff and outlets.
• Assist in performing inventory and physical stock checks on a regular basis.
• Must be physically fit.
• Must be able to communicate well with people.

Requirements

• GCE 'N' Level or equivalent
• Physically Fit
• Good communication skills

DRIVER

You will be responsible for making timely deliveries and ensure all safety and company's specification guidelines are adhere to.

You will upkeep the cleanliness of the Company's vehicles and reports any fault to your Supervisor for rectification.

Your responsibilities include :

• Delivering of items, which are mostly food, drinks and equipments required for events.
• Assisting to carry some heavy loads occasionally.
• Other adhoc deliveries as and when required.

Requirements

• Class 4 driving licenses with clean driving records
• Team player with positive working attitude
• Able to work independently and responsibly with initiative

For more information, please visit our website at goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

Job Summary

Assists in ensuring the smooth operations of the restaurant/bar/banquet. In the absence of the Manager, the Assistant Restaurant Manager/Restaurant Executive shall be designated to assume his/her duties

Job Responsibilities include, but are not limited to:

• Assists in recruiting, training, motivating, coaching, directing and supervising the work of the employees in the restaurant/bar and banquet operations.
• Assists in developing and implementing all training programmes on a continual basis to ensure a high degree of professionalism within the staff.
• Ensures that the service standards are maintained while operating within budgeted labour cost guidelines. Food and beverage cost control is also important, preventing any wastage and over-ordering.
• Ensures proper care, security and maintenance of hotel equipment.
• Supervises the storage and operational area, ensuring that all restaurants, bars and function rooms are clean and tidy at all times.
• Assists in the preparation of the payroll and budgeting reports.
• Attends all briefings and meetings in the absence of the Restaurant Manager and disseminates the information to staff.
• Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
• Takes an active role in implementing safety procedures, also to evaluate staff performance and making recommendations to the Manager.
• Attends to any hotel emergency or safety situations with urgency.
• Fosters a close working relationship with the other departments through effective communication.
• Attends to guests’ complaints, problems or situations promptly to the satisfaction of the guests.
• Assists service staff at peak periods when possible. Must also be well-versed with F&B operations hours.
• Plans staff duty roster and conducts briefing regularly.
• Monitors and controls crowd when busy, always be on alert and stay vigilant on suspicious/strange findings.
• Performs any other duties as may be assigned from time to time by the management.

Requirements:

• GCE 'O' Levels or equivalent
• 2 years of F&B experience
• Ability to work in a fast-paced environment

For more information, please visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Develops the marketing communications strategy and tactical plans to strengthen the Goodwood Park Hotel’s brand to drive revenue, encompassing rooms, F&B establishments as well as meeting and event facilities.

· Collaborates with internal cross-functional teams to review business needs to identify opportunities and gaps for establishing, planning and execution of marketing and promotional activities.

· Manages relationships with all stakeholders to enhance marketing outreach.

· Analyses reports of campaigns and makes recommendations on strategies, tactics and insights to address level of effectiveness.

· Adheres to corporate guidelines and consistent brand articulation in owned marketing assets, paid media channels and partner platforms.

· Works with the in-house designer or external vendors on conceptualisation and development of marketing materials.

· Collaborates with appointed PR agency to schedule and conduct media engagement activities to generate editorial opportunities and maximise coverage.

· Evaluates and recommends sponsorship or collaboration requests.

Secondary Responsibilities

· Ensure the contents for marketing communications campaigns are accurate and free of errors.

· Supervises media and external partner requests for photoshoots, filming and interviews.

· Plans and manages internal photography or videography requirements.

· Monitors industry trends and competitor activities in the hospitality sector.

· Provides administrative support, when required.

Requirements:

· Recognised degree in Business Management / Marketing / Mass Communication.

· Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

· Excellent command of English with proficiency in Chinese languages.

· Strong contacts with food & business writers from mainstream and lifestyle media and online platforms.

· Strong contacts with Key Opinion Leaders ( KOLs).

· Creative and innovative thinking.

· Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

· Knowledge and experience in new social media marketing strategies.

· Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.

· Upholds the Hotel’s core values at all times.

· Able to work independently and a good team player.

· Able to commence work within short notice.

Reporting to the Director of Security & Risk Management, you will assist in supervising all security acitivities in the Hotel. You shall maintain regulatory and policies compliance to ensure safety of property and human at all times.

Your responsibilities include

• Keeps surveillance vice activities
• maintain peace and order within the hotel premises.
• Conducts investigations and submits reports of incidents affecting guests and employees.
• Patrolling of hotel premises including its perimeter
• Performing of static duties at the hotel lobby and Security Office.
• Assist in the handling of casual labour.
• Provides security coverage for special functions & events.

Pre-requisites:

• Minimum GCE 'O' level with minimum 1 year of hotel experience in similar capacity
• Team player with an eye for details
• Possession of relevant security license

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

The restaurant manager oversee the successful running of a managing staff, monitoring customer satisfaction, and ensuring that all food items are delivered with service in mind.

You will be responsible for

• Reviews the work of subordinates to ensure that established procedures and policies are followed.
• Inspects the service area daily to ensure the hygiene of these areas.
• Ensure that all materials and equipment are in compliance with departmental standards.
• Communicates effectively with the kitchen and other key departments.
• Analyses the training needs of the restaurant.
• Develops training programs for staff and trainees together with the training department. Evaluates training results.
• Reviews, coaches and evaluates staff performance and periodically..
• Rewards outstanding performers and take disciplinary action as and when necessary.
• Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Ensure the standards, policies and procedures of the hotel are adhered to by the rank and file staff.
• Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Assists outlet staff as and when required.
• Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Completes work orders for maintenance repair and submits to Maintenance
• Performs any other duties as may be assigned from time to time by the Management.

Requirements:

• 3 years of F&B experience, preferably in a Restaurant / Cafe setting
• Experience in the hotel industry is desirable but not essential
• Able to work on a shift rotation basis
• Passion for guest satisfaction

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Ensures effective management of Front Office’s operations while maintaining the hotel’s standards and objectives of the Front Office Department.
• Maintains the profitability of upselling and compliments from guests via social media.
• Overall responsibility includes reservation control, preparation of forecast, daily group movement, room blocking, daily inspection of VIP room assignment, cleanliness and maintenance of the room and setup of complimentary items.
• Co-ordinates with all relevant departments, especially Sales & Housekeeping in preparation of all check-ins and check-outs.
• Conducts spot checks of guest rooms at random intervals to ensure high standards of housekeeping are maintained.
• Oversees front desk reception, guest services, concierge services as well as telephone departments.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Ensures proper planning of staff rostering.

Secondary Responsibilities

• Provides training and coaching to front office staff in accordance with the hotel’s SOPs.
• Ensures reports and forecasts on anticipated room occupancy, bookings, arrivals, departures, house count, revenue and other statistics as required by Management are prepared in a timely and accurate manner.
• Conducts daily briefings and ensures all pertinent information is well received by team members.
• Responsible for staff discipline and ensures grooming is up to the hotel’s service standards.
• Responsible for orderliness of the lobby and parking areas of the hotel.
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum 3 to 5 years of relevant experience in similar capacity.
• Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.
• Familiar with Hotel’s Property Management System and Global Distribution Systems on reservations connectivity
• Upholds the Hotel’s core values at all times.
• Able to work independently and a good team player
• Able to start within short notice

- Assists the Master Chef in the supervision and smooth operation of the Dim Sum kitchen including training, preparation and service of food and cleanliness and hygiene.

- Assists any sections when required.

- Manages food cost by adopting best practice

- Builds and leads an effective team

Job Responsibilities:

1. Ensure that all employees report for duty punctually, wearing the correct, clean uniform, shoes and name badge.

2. Assists in building an efficient team of employees by taking an active interest in the welfare, safety and development.

Assists in training the employees, ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

3. Supervises the employees of the department, ensuring that the correct standards and methods of service are maintained and continuously improved

4. Ensure that the departmental food cost & operational budget is strictly adhered to and all the costs are strictly controlled.

5. Ensure that all employees have a complete understanding of and adhere to the Hotel’s rules and regulations.

6. Ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to hygiene, health, safety and fire.

7. Ensure the quality of food preparation is in accordance with the established standard.

8. Ensure the cost effective production of raw material so as to minimize wastage.

9. Checks all incoming food items to ensure consistency in quality of appearance and taste.

10. All outgoing dishes to ensure that the established standard is met before serving to the guests.

11. Checks food items/ingredient stock and prepares daily market list.

12. Ensure the highest hygienically standards in the preparation, storage and handling of food and equipment according to ENV standards

13. Ensure electrical, mechanical equipment and utensils are in operation and properly maintained.

14. Prepares the weekly duty roster to maximize employees’ productivity.

15. Keep abreast of new products to improve on creativity and quality. Be innovative.

16. Maintains an accurate food recipe data.

17. Conducts interviews and makes selection of new applicants.

18. Conducts disciplinary action of staff.

19. Feedback to Master Chef / Director of Kitchen on the performance of staff.

20. Performs any other duties as may be assigned from time to time by the Management.

Please be notified that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com.

You will assist the Chief Engineer and Director of Engineering in the day-to-day maintenance operations work in the hotel.

You must be well versed in electrical wiring, air-conditioning, plumbing and all other general repair work.

You must possess NTC 2/3, minimum O level or diploma.

Previous working experience in hotels will be an advantage and you must be able to work on shifts and weekends/public holidays. (6 Days work week)

Possess a pleasnt personality and able to work in a team.

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com