Total 108 job vacancies by Goodwood Park Hotel Private Limited

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Catering Sales Department.

Reporting to the Director of Catering Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Works with the Director of Catering/Director of Sales to plan, recommend and implement new catering promotion strategies to maximize revenue.

· Develops new catering opportunities, reviews of accounts and promotional programmes. Handles inquiries and follow through, managing communications within the Hotel and with customers.

· Builds and maintains long-term business relationship with customers, by providing/delivering consistent sales services, telephone sales, visits, prompt follow up on inquiries and rapport building through entertainments.

· Works with Chef to develop new catering menus and concepts to maintain competitive edge.

· Conducts sales calls with Room Sales Managers or telemarketing with at least 20 to 25 corporate accounts each week.

· Sends event orders to relevant departments in a timely manner. Prepares the event orders for last minute confirmed bookings and immediately informs all departments concerned for their necessary action.

· Develops and implements appropriate marketing strategies to strengthen the Hotel’s market position in targeted segments.

Secondary Responsibilities

· Assists in managing food cost percentage with the assistance of Chef and F&B Director.

· Guides and support the team in achieving the Catering budget of the Hotel through proper execution of the catering objectives.

· Assists in the preparation of an annual budget covering catering revenue and related expenditures.

· Ensures that the hotel’s integrity is not prejudiced by any infringement pertaining to government statutory laws and regulations:

Requirements:

· Degree in Business Management / Hospitality Management or equivalent.

· Minimum 5 to 7 years of catering sales experience in the hotel industry

· Able to start within short notice

· Able to work independently and a good team player

Job Responsibilities include, but not limited to

• Handling daily maintenance requests from hotel stakeholders
• Coordinate with respective trade colleagues for the works.
• Handle preventative maintenance in guest rooms and over all hotel areas
• Log down the details like Location/Time of attend/Type of faults/ Status in the daily logbook.
• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• You must possess NTC 2/3, minimum O level or diploma.
• Previous working experience in hotels will be an advantage and you must be able to work on shifts and weekends/public holidays.
• Good interpersonal skills

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

Role Description

This position reports to the Sous Chef/Outlet Chef. This position assists in the preparation and service of all food items, and other sections as required

Specific Responsibilities

1. Ensure the cleanliness of refrigerators, cold room, working tables and kitchen equipment
2. Assist in various buffet set-up
3. Ensures mis-en-place is according to the Hotel's standards

Competencies

1. Gain knowledge in various buffet set-ups
2. Gain experience in cleanliness management of kitchen equipment
3. Gain knowledge in Hotel's mis-en-place standards

- Ensure that employees report for duty punctually, wearing the correct uniform, shoes and name badge.

- Assists in building an efficient team by taking an active interest in their welfare, safety and development.

- Assists in training the employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency.

- Supervises the employees of the department ensuring that the correct standards and methods of service are maintained and continuously improved.

- Ensure that the departmental food cost and operational budget is strictly adhered to and all the costs are strictly controlled.

- Ensure that all employees have a complete understanding of and adhere to the Hotel’s rules and regulations.

- Ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to hygiene, health, safety and fire.

- Ensure the quality of food preparation is in accordance with the established standard.

- Ensure the cost effective production of raw products so as to minimize wastage.

- Checks all incoming food items to ensure product consistency in quality, appearance and taste.

- Provides ideas for new dishes and menu planning.

- Checks food items/ingredient stock and prepares daily market list.

- Ensure electrical, mechanical equipment and utensils are in operation and properly maintained.

- Ensure cleanliness and maintenance of all outlets, refrigerators, freezers and equipment.

- Ensure the highest hygienically standard in preparation, storage and handling of food according to ENV standards.

- Be present in the outlet during service hours to assist and check the quality and consistency of food produced and served at all times.

- Performs any other duties as may be assigned from time to time by the Management.

- Prepare, grill, and plate a variety of menu Items, including duck, chicken, pork, fish, etc

- Grill and maintain equipment, such as grills and fryers.

- Insure food meets quality standards and is garnished and served in a timely manner.

- Maintain a clean, safe and sanitary work environment.

Responsibilities

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor.
• Ensures proper grooming of the casual staff as per the standard
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements:

• Have minimally 3 years of experience in F&B and at least 1 year in managing employees
• Diploma, preferably in F&B servicing

For more information, visit www.goodwoodparkhotel.com

Please take note that only shortlisted candidates will be notified.

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor. Ensures proper grooming of the casual staff as per the standard
• Holds regular feedback sessions with staff
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Plans and compiles Chinese menu
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements

• At least 2 years experience in a hotel banquet setting
• Good interpersonal skills
• Good time management skills

For more information, visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Sales Department.

Reporting to the Director of Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Revenue generation from Room Sales from the Leisure segment, primarily from travel wholesalers, airline companies and MICE organisers. Maintains and update all accounts and their bookings. Maintains an accurate and updated clients’ database.
• Ensures that the hotel achieves the highest or budgeted rates as set out by the Director of Sales. Keeps & records clients’ profiles updated in the System after sales calls and meetings.
• Establishes a good working relationship with these companies for continuous business.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Maintains and promotes the Hotel’s brand and image.
• Conducts sales calls with Room Sales Managers or meetings with at least 20 to 25 corporate accounts each week.
• Establishes the clients’ preferences and adapts/customizes our packages accordingly. Entertains clients or prospective clients to solicit business for the hotel. Conducts site inspections in the Hotel.
• Ensures and follows up on all payments due to the Hotel within approved credit limits

Secondary Responsibilities

• Follows proper reservation procedures and ensures that the relevant forms are completed timely and accurately.
• Follows up on prospect and tentative bookings to close sale or confirm the bookings.
• Performs any other duties as may be assigned from time to time by the management.

Requirements

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum three 3 to 5 years of sales experience in the hotel industry
• Able to start within short notice
• Able to work independently and a good team player

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Front Office Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Maintains vehicles; inclusive of daily cleaning of interior and exterior of vehicles, checking of water, oil and petrol level in accordance to Standard Operating Procedure.
• Ensures vehicles are safe and in good condition and reports to Front Office Secretary when vehicles are not in proper order.
• Ensures sufficient amount of money in cash card for operations and responsible for, usage of ERP and Top Up Cash card issued by hotel.
• Delivers and collects all equipment (Banquet and Kitchen) require for the events
• Delivers all food and beverage for outside catering, pre- and post-functions.
• Sends and fetches staff from outside catering.
• Drives staff on official assignments
• Collects mails from Secretary for daily job assignments and attends to additional requests such as driving to Post Office, Banks and delivery food to Min Jiang Dempsey.

Secondary Responsibilities

• Reports to Front Office Secretary on commencement of work and end of duty, with proper taking and handing over of duties and assignment.
• Records into log book on all assignments undertaken and self-record for any overtime work performed.
• Performs any other duties as may be assigned from time to time promptly.

Requirements:

• Class 4 driving license with clean driving records
• A good team player with positive work attitude
• Able to start within short notice

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence.

We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Maintenance Department.

Reporting to the Maintenance Director, your job responsibilities include, but not limited to:-

• Responsible for the maintenance of AV equipment and lighting of ballrooms and function spaces.
• Ensures that all AV equipments needed are in the inventory before event.
• Ensures that all equipments are fully operational, repaired and clean whenever necessary.
• Maintains all hotel in-audio system and provides assistance to guests on proper usage of AV equipment.
• Prepares the duty roster according to the events forecast.
• Coordinates with Catering & Banquet teams on the events for AV testing and actual functions.
• Provides assistance to the duty personnel on Electrical issues whenever required.

Requirements

• Secondary School Education
• Previous working experience in hotels will be an advantage
• Able to work on shifts and weekends/public holidays.
• Possess a pleasant personality and able to work in a team.

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

DUTIES AND RESPONSIBILITIES

• Maintains the efficiency of the Guest Services/Information, Bell Service, Doorman.
• Checks on grooming standard of all Bell staff when they are on duty.
• Ensures that all guests approaching the Guest Services Desk are attended to immediately.
• Ensures a high standard of discipline and professionalism is maintained among the staff according to the desired expectations of the hotel.
• Maintains a good relationship between Management, staff and guests. Attends to their requests and enquiries.
• Assists with any requests from the guests as satisfactorily as possible.
• Keeps abreast of hotel information and current development in the hotel.
• Be fully competent to answer all enquiries on hotel grounds and facilities.
• Be aware of internal developments and provides facts to the guests.
• Ensures that all function notice boards are properly and correctly displayed.
• Ensures the cleanliness of the hotel lobby at all times.
• Maintains a control log sheet to record daily activities and forwards a copy to the Director of Rooms before 8.00 am.
• Records all official matters pertaining to guests e.g. delivery of items, parcels, email and correspondences to guest rooms and incidents involving guests.
• Endorses and indicates the time of each request made.
• Identifies potential vendor to provide services for the hotel and hotel guests e.g. Tour Operator/Limousine Service/Arrange Repair Services.
• Confirms on rates and services rendered based on contracts signed with vendors.
• Understands the hotel safety features and procedures in order to control emergency situations and provide assistance.
• Ensures that the hotel’s fire fighting team is well aware of the hotel’s fire safety procedures.
• Ensures that all incoming correspondence/emails and messages for hotel guests and staff are delivered promptly.
• Checks and dispatch all mails received to the guests and the respective departments concerned.
• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• Professional Qualification in hospitality or any other relevant qualifications
• Able to work on a rostering shift basis

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

As a Room Attendant, You will be part of a dynamic team to ensure the highest standard of room and public area cleanliness. You will be responsible but not limited to:

1. Cleaning and servicing guest rooms for a pleasant and comfortable experience for guests.
2. Ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
3. Changing of bed linen and making of beds.
4. Replacement of used towels and other bathroom amenities, such as shampoo and soap.
5. Vacuums carpets.
6. Dusts and polishes furniture.
7. Empties trash containers and ashtrays.
8. Restocks beverages and food items in the minibar

Requirements

1. Meticulous with an eye for details
2. Able to work in fast-paced environment
3. Service Oriented

For more information, visit www.goodwoodparkhotel.com

Please be informed that only shortlisted candidates will be notified.

Job Responsibilities include, but not limited to:

1. ADMINISTRATION

• Daily record for receipt and issues of linen
• Record special room items sent for laundry e.g shower curtain, room curtain etc
• Record and follow up on outstanding uniform, room and f&b linen not returned from laundry contractor
• Record issuance of uniform, shoes etc to staff.

2. LINEN CONTROL

• Count and issues F & B linen on exchange basis
• Distribute room linen to maid’s station
• Count and check incoming linen from laundry contractor
• Sorts out stained and torn linen for condemnation, rewashing or mending.

3. UNIFORM CONTROL

• Check and record of soiled uniform before sending to laundry contractor
• Issuance of uniform to staff
• Follow through with laundry contractor on all uniforms returned and outstanding.
• Ensure staff who resigned return all uniforms that had been issued.

4. OTHERS

• Iron or touch up F&B outlets tablecloths, cushion covers, runners etc.
• Carry out simple alternation, mending and sewing for uniform
• Count and wash restaurant and rooms face towels and T-shirt
• Weekly check on the stock level for chemical use for laundry and inform Supervisor on replenishment needed.
• Report any missing discrepancies, health or safety hazard to Supervisor
• Perform any other duties as may be assigned from time to time by management.

1. CHECK-IN

Welcome guests upon their arrival with greetings and assigned rooms

Confirm with guest on their length of stay, special requests, room rate, room type, number of rooms and mode of payment and/or deposit upon arrival.

Register guests collecting necessary information (ie: Contact details, Date of Birth, Passport or Identification card details)

Explain hotel facilities and amenities to guest

Upsell additional facilities and services, when appropriate.

Arrange for the Bellhop’s services to assists with guest’s luggage and room guest when necessary.

2. CHECK-OUT

Confirms with the guests on the name, room number and mode of payment upon checking out and assists with settlement.

Checks with the guests on any consumption from the mini bar and confirms with the Housekeeping staff.

Arrange for the Bellhop’s services to assists with guest’s luggage when necessary.

Arrange for taxis upon the request by the guests.

Attends to billing enquiries if required.

3. CASH FLOAT

Ensures that the amount of cash float is checked and tallied daily after shift handover.

4. NIGHT DUTIES

Ensure room rate reflected tallies with correspondence

Prepares and print necessary reports (Arrival / HSKP Status / Rate / Breakfast)

Ensure settlement of all 3rd Party TA accounts on a daily basis.

Ensure settlement of Long Term Guest bills on a monthly basis.

Ensure necessary discount or adjustment for Long Term Guests are applied

Bring forward all No-Show bookings in accordance to hotel guidelines.

No Show reservations are to be highlighted to Room Reservations Team.

Ensure to send message reminder to guest with High Balance/Credit Limit.

5. CLOSING SHIFT

Reconciles Cashier totals with the Opera Cashier Shift Closing for Cash Payment, Credit Card and E-Payment.

Ensure necessary supporting documents and vouchers are submitted.

Ensure that cashier closure tallies before submission to Finance AR Team.

6. OTHERS

Performs allocation of rooms based on guest reservation preferences on daily basis.

Ensure weekly stock order when stock par reach minimum.

Ensure daily task completed and/or otherwise handover to the next shift.

Respond to telephone and in-person inquiries in a timely and professional manner.

Performs any other duties as may be assigned from time to time by Management.

• Supervises and inspect cleaning of guestrooms, service areas, corridors, back of house and public areas as assigned. Ensure high standard of cleanliness is maintained in accordance to hotel expected standard.
• Assists in the training and directing of housekeeping attendants. Work with them in preparing rooms and public area as needed to meet schedule or as a process of their training.
• Co-ordinate with Front Office on room availabilities
• Performs duties of other housekeeping supervisors in their absence.
• Assists in accidents or emergencies. Informs Assistant Housekeeper/Executive Housekeeper of any accident so that an Accident Report can be raised.
• Initiates and liaises with the Executive Housekeeper on rooms to be blocked for thorough cleaning and supervises the programmed closely.
• Performs any other duties as may be assigned from time to time by Management.