Total 22 job vacancies by Goodwood Park Hotel Private Limited

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

An established Heritage Hotel located at one of Singapore's most prestigious addresses, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join us.

Reporting to the Director of Sales, your job responsibilities include, but not limited to:

Primary Responsibilities

• Maintains and update all accounts and their bookings. Maintains an accurate and updated clients’ database.
• Ensures that clients’ profiles are recorded and updated in the Property Management System after sales calls/telemarketing.
• Establishes contracts with corporate accounts for continuous business.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Maintains and promotes the corporate image.
• Conducts sales calls with Room Sales Managers or telemarketing with at least 25 corporate accounts each week.
• Establishes the clients’ preferences and adapts/customizes group packages accordingly.
• Entertains clients or prospective clients to solicit business for the hotel.
• Conducts site inspections in the Hotel.

Secondary Responsibilities

• Follows proper reservation procedures and ensures that the relevant forms are completed timely and accurately.
• Follows up on prospect and tentative bookings to close sale or confirm the bookings.
• Performs any other duties as may be assigned from time to time by the management

Requirements:

· Diploma in Business Management / Hospitality Management or equivalent.

· Minimum three (3) years of sales experience in the hotel industry. Able to start within short notice

· Able to work independently and a good team player

Responsibilities

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor.
• Ensures proper grooming of the casual staff as per the standard
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements:

• Have minimally 3 years of experience in F&B and at least 1 year in managing employees
• Diploma, preferably in F&B servicing

For more information, visit www.goodwoodparkhotel.com

Please take note that only shortlisted candidates will be notified.

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor. Ensures proper grooming of the casual staff as per the standard
• Holds regular feedback sessions with staff
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Plans and compiles Chinese menu
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements

• At least 2 years experience in a hotel banquet setting
• Good interpersonal skills
• Good time management skills

For more information, visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Sales Department.

Reporting to the Director of Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Revenue generation from Room Sales from the Leisure segment, primarily from travel wholesalers, airline companies and MICE organisers. Maintains and update all accounts and their bookings. Maintains an accurate and updated clients’ database.
• Ensures that the hotel achieves the highest or budgeted rates as set out by the Director of Sales. Keeps & records clients’ profiles updated in the System after sales calls and meetings.
• Establishes a good working relationship with these companies for continuous business.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Maintains and promotes the Hotel’s brand and image.
• Conducts sales calls with Room Sales Managers or meetings with at least 20 to 25 corporate accounts each week.
• Establishes the clients’ preferences and adapts/customizes our packages accordingly. Entertains clients or prospective clients to solicit business for the hotel. Conducts site inspections in the Hotel.
• Ensures and follows up on all payments due to the Hotel within approved credit limits

Secondary Responsibilities

• Follows proper reservation procedures and ensures that the relevant forms are completed timely and accurately.
• Follows up on prospect and tentative bookings to close sale or confirm the bookings.
• Performs any other duties as may be assigned from time to time by the management.

Requirements

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum three 3 to 5 years of sales experience in the hotel industry
• Able to start within short notice
• Able to work independently and a good team player

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

The restaurant manager oversee the successful running of a managing staff, monitoring customer satisfaction, and ensuring that all food items are delivered with service in mind.

You will be responsible for

• Reviews the work of subordinates to ensure that established procedures and policies are followed.
• Inspects the service area daily to ensure the hygiene of these areas.
• Ensure that all materials and equipment are in compliance with departmental standards.
• Communicates effectively with the kitchen and other key departments.
• Analyses the training needs of the restaurant.
• Develops training programs for staff and trainees together with the training department. Evaluates training results.
• Reviews, coaches and evaluates staff performance and periodically..
• Rewards outstanding performers and take disciplinary action as and when necessary.
• Compiles the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Ensure the standards, policies and procedures of the hotel are adhered to by the rank and file staff.
• Prepares monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Maintains complete knowledge of Micros and Manual system procedures, daily house count arrivals/departures, VIPs, scheduled in-house group activities, locations and times, correct maintenance and use of the equipment and all department policies/service procedures.
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Assists outlet staff as and when required.
• Conducts orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Completes work orders for maintenance repair and submits to Maintenance
• Performs any other duties as may be assigned from time to time by the Management.

Requirements:

• 3 years of F&B experience, preferably in a Restaurant / Cafe setting
• Experience in the hotel industry is desirable but not essential
• Able to work on a shift rotation basis
• Passion for guest satisfaction

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Front Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Ensures effective management of Front Office’s operations while maintaining the hotel’s standards and objectives of the Front Office Department.
• Maintains the profitability of upselling and compliments from guests via social media.
• Overall responsibility includes reservation control, preparation of forecast, daily group movement, room blocking, daily inspection of VIP room assignment, cleanliness and maintenance of the room and setup of complimentary items.
• Co-ordinates with all relevant departments, especially Sales & Housekeeping in preparation of all check-ins and check-outs.
• Conducts spot checks of guest rooms at random intervals to ensure high standards of housekeeping are maintained.
• Oversees front desk reception, guest services, concierge services as well as telephone departments.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Ensures proper planning of staff rostering.

Secondary Responsibilities

• Provides training and coaching to front office staff in accordance with the hotel’s SOPs.
• Ensures reports and forecasts on anticipated room occupancy, bookings, arrivals, departures, house count, revenue and other statistics as required by Management are prepared in a timely and accurate manner.
• Conducts daily briefings and ensures all pertinent information is well received by team members.
• Responsible for staff discipline and ensures grooming is up to the hotel’s service standards.
• Responsible for orderliness of the lobby and parking areas of the hotel.
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum 3 to 5 years of relevant experience in similar capacity.
• Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.
• Familiar with Hotel’s Property Management System and Global Distribution Systems on reservations connectivity
• Upholds the Hotel’s core values at all times.
• Able to work independently and a good team player
• Able to start within short notice

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

Responsibilities

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor.
• Ensures proper grooming of the casual staff as per the standard
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements:

• Have minimally 3 years of experience in F&B and at least 1 year in managing employees
• Diploma, preferably in F&B servicing

For more information, visit www.goodwoodparkhotel.com

Please take note that only shortlisted candidates will be notified.

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor. Ensures proper grooming of the casual staff as per the standard
• Holds regular feedback sessions with staff
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Plans and compiles Chinese menu
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements

• At least 2 years experience in a hotel banquet setting
• Good interpersonal skills
• Good time management skills

For more information, visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Sales Department.

Reporting to the Director of Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Revenue generation from Room Sales from the Leisure segment, primarily from travel wholesalers, airline companies and MICE organisers. Maintains and update all accounts and their bookings. Maintains an accurate and updated clients’ database.
• Ensures that the hotel achieves the highest or budgeted rates as set out by the Director of Sales. Keeps & records clients’ profiles updated in the System after sales calls and meetings.
• Establishes a good working relationship with these companies for continuous business.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Maintains and promotes the Hotel’s brand and image.
• Conducts sales calls with Room Sales Managers or meetings with at least 20 to 25 corporate accounts each week.
• Establishes the clients’ preferences and adapts/customizes our packages accordingly. Entertains clients or prospective clients to solicit business for the hotel. Conducts site inspections in the Hotel.
• Ensures and follows up on all payments due to the Hotel within approved credit limits

Secondary Responsibilities

• Follows proper reservation procedures and ensures that the relevant forms are completed timely and accurately.
• Follows up on prospect and tentative bookings to close sale or confirm the bookings.
• Performs any other duties as may be assigned from time to time by the management.

Requirements

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum three 3 to 5 years of sales experience in the hotel industry
• Able to start within short notice
• Able to work independently and a good team player

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

The Duty Manager manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards. He/She develops operations plans, monitors room inventory and collaborates with other departments on special guest arrangements. He/She also manages personalised reception services for VIP guests, implements loyalty programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

- Assists the Director of Rooms in directing and supervising the activities of the Front Desk, Concierge, Bell Services, Telephone Department and Transport Pool.

- Responsible for welcoming guests and groups to the hotel, attending to guests’ queries, complaints and requests in the Lobby Area.

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com