Total 3 job vacancies by Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

This position is located in the Office of Legal Education (OLE), Executive office for United State Attorneys (EOUSA). OLE is responsible for training attorneys, legal staff, and other designated staff for the Department of Justice as well as other federal agencies, state, local and tribal governments, and foreign governments. Typical work assignments will include:

- Providing technical and administrative support to training teams for one or more legal education functional area (e.g., criminal, civil, counterterrorism, legal support staff, and automated litigation support).
- Serving as point of contact for all training management actions, which includes pre-course planning, design, and administration.
- Ensuring deadlines are met for updating course management software, course announcements, materials and student assignments.
- Ensuring students complete documentation required for Continuing Legal Education (CLE) credit or other credit required by professional organizations.
- Providing support to students before and during event, including assisting with uploading materials, setting up audio-video connections, testing connections, helping coordinates any IT support that may be required, and monitoring sessions to ensure smooth delivery.
- Assisting students and faculty in classroom use of audio-visual equipment and with computer-based exercises requiring legal support applications such as SANCTION, Case Map, and other specialized applications.

If selected for this position, you will join a well-respected team in the Help Desk Section of the Information Technology Division, that is responsible for performing a variety of IT tasks associated with the day-to-day operations and administration of IT systems throughout the USAO-DC.

Typical work assignments will include:

- Implements Help Desk policies and procedures to provide office-wide IT customer support.
- Participates with the Help Desk team in managing the implementation of a myriad of routine and complex IT incidents reported by customers directly to the Help Desk Section.
- Provides IT customer support in troubleshooting, recovering, diagnosing, and resolving hardware/software problems in response to reported incidents by customers throughout the USAO-DC.
- Participates in the installation, configuration, upgrade and troubleshooting of commonly used hardware and software systems within the organization.
- Monitors functionality, security and integrity of Intranet/Internet services; and recommends instituting a rigorous content management plan to provide users with appropriate information in an effective manner.
- Providing Intranet/Internet services that optimize customer experiences; works with the division/section liaison(s) to ensure that web pages are kept up-to-date; and troubleshoots and resolves problems with the delivery of Intranet/Internet services.
- Implements policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

This position requires the ability to receive and retain a Top Secret security clearance with Sensitive Compartmented Information (SCI) clearance.

Please Note: The Help Desk provides on-call IT Specialists to provide coverage on Saturdays to assist with papering in D.C. Superior Court. Once training and experience has reached the necessary level, the incumbent will be placed in the rotation for Saturday coverage. Each IT Specialist may be required to work one Saturday per month.

If selected for this position, you will join a well-respected team in the Help Desk Section of the Information Technology Division, that is responsible for performing a variety of IT tasks associated with the day-to-day operations and administration of IT systems throughout the USAO-DC.

Typical work assignments will include:

-Implements Help Desk policies and procedures to provide office-wide IT customer support.
-Participates with the Help Desk team in managing the implementation of a myriad of routine and complex IT incidents reported by customers directly to the Help Desk Section.
-Provides IT customer support in troubleshooting, recovering, diagnosing, and resolving hardware/software problems in response to reported incidents by customers throughout the USAO-DC.
-Participates in the installation, configuration, upgrade and troubleshooting of commonly used hardware and software systems within the organization.
-Monitors functionality, security and integrity of Intranet/Internet services; and recommends instituting a rigorous content management plan to provide users with appropriate information in an effective manner.
-Providing Intranet/Internet services that optimize customer experiences; works with the division/section liaison(s) to ensure that web pages are kept up-to-date; and troubleshoots and resolves problems with the delivery of Intranet/Internet services.
-Implements policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

This position requires the ability to receive and retain a Top Secret security clearance with Sensitive Compartmented Information (SCI) clearance.

Please Note: The Help Desk provides on-call IT Specialists to provide coverage on Saturdays to assist with papering in D.C. Superior Court. Once training and experience has reached the necessary level, the incumbent will be placed in the rotation for Saturday coverage. Each IT Specialist may be required to work one Saturday per month.