Total 7 job vacancies by Edrington Singapore Pte. Ltd.

The Regional Education Manager (REM) role is to strategically build brand advocacy on The Macallan across Asia Pacific. The REM will lead a regional community of Brand Ambassadors and Brand Specialists in The Macallan’s key cities.

This key leadership role will report to the APAC Regional Marketing Director and will also be part of the Global Education Leadership Team, led by the Head of Advocacy in Scotland.

Job Description

• Define and develop the APAC Regional Advocacy Strategy and Annual Roadmap in line with the global ambition.
• Lead The Macallan Brand Ambassadors’ and Specialists’ network in key cities, supporting the education transformation strategy
• Review annually the regional structure for The Macallan advocacy community, clearly defining the roles, responsibilities, behaviors, and focus cities to support brand objectives.
• Collaborate with The Global Head of Education & Storytelling to lead the development and execution of new brand educational tools that highlight the incomparable craftsmanship and creativity of The Macallan.
• Ensure advocacy team are delivering consistent and meaningful storytelling and elevated experiences.
• Work with the Brand Ambassadors to deliver training for internal teams: sales, marketing and private clienteling.
• Build a long-term vision for enhancing team growth and performance including recruitment strategy, learning and development and performance management.
• Assess, coach and mentor the education community to ensure knowledge, skills and behaviors are aligned to the education vision, including media training.
• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Talent and Skills

• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Application will close on 03 December 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Reporting to the Regional Marketing Director, APAC the Regional Senior Marketing Manager will work in close partnership with the Regional Insights, Education and Private Client teams as well as the Heads of Marketing and their teams in the key APAC markets.

Job Description

• Work with the Regional Insights, Education, Private Client teams to develop region-specific marketing strategies and plans that align with the overall brand and business objectives.
• Lead the annual Growth Planning process working closely with both Global and Markets.
• Support the Regional Private Client Lead on defining strategies to drive HNWI acquisition.
• Define the Regional Paid/Owned/Earned strategy and ensure local market alignment.
• Work with local markets on developing their respective local experiences ensuring that we continue to build brand equity, deliver an elevated consumer experience with executional excellence and drive recruitment of new consumers.
• Lead regional product launch activations including ensuring the markets have the right material to launch (samples, guidelines, distribution strategy, etc…)
• Work with Education Manager to ensure delivery of education material for all new NPDs.
• Collaborate with local markets to define innovative activation strategies for both the on and off-trade which enhance the consumer experience at point of sale and drive rate of sale.
• Lead creation of any regionally developed Visibility Tools working closely with procurement to ensure budgets and sustainability KPIs are respected.
• Support local markets with activation ideas to drive traffic, increase consumer engagement and recruitment and drive sales.
• Build internal capability to ensure continued elevation of our brand building strategies and driving luxury standards.
• Support the Japan Marketing Lead with the overall Japan strategy and more specifically co-manage Media, PR and Consumer Experiences.
• Build internal capability to ensure continued elevation of our brand building strategies and driving luxury standards.
• Collaborate with cross-functional teams including global marketing, local marketing, regional digital, regional private client, commercial, financial to ensure alignment and synergy.

Skills Requirement

• Bachelor’s degree, MBA or advance degree in Management or Marketing preferred.
• Fluent English required, both verbal and written. Mandarin is a plus.
• Collaborate with cross-functional teams including global marketing, local marketing, regional digital, regional private client, commercial, financial to ensure alignment and synergy.
• High affinity with luxury products, and knowledge of/ experience with “premium” (online and offline) brand executions.
• Strong experience in media strategy and planning, integrated experience in working with a mix of traditional and digital media. Knowledge of the Asian specific platforms is a plus.
• Commercially driven and able to demonstrate a successful track record in the achievement of targets & objectives.
• Previous team management responsibility.
• Strong power-point and presentation skills.
• Project management and ability to handle a multitude of projects at one time.
• Good commercial sense and results oriented.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

The Regional Education Manager (REM) role is to strategically build brand advocacy on The Macallan across Asia Pacific. The REM will lead a regional community of Brand Ambassadors and Brand Specialists in The Macallan’s key cities.

This key leadership role will report to the APAC Regional Marketing Director and will also be part of the Global Education Leadership Team, led by the Head of Advocacy in Scotland.

Job Description

• Define and develop the APAC Regional Advocacy Strategy and Annual Roadmap in line with the global ambition.
• Lead The Macallan Brand Ambassadors’ and Specialists’ network in key cities, supporting the education transformation strategy
• Review annually the regional structure for The Macallan advocacy community, clearly defining the roles, responsibilities, behaviors, and focus cities to support brand objectives.
• Collaborate with The Global Head of Education & Storytelling to lead the development and execution of new brand educational tools that highlight the incomparable craftsmanship and creativity of The Macallan.
• Ensure advocacy team are delivering consistent and meaningful storytelling and elevated experiences.
• Work with the Brand Ambassadors to deliver training for internal teams: sales, marketing and private clienteling.
• Build a long-term vision for enhancing team growth and performance including recruitment strategy, learning and development and performance management.
• Assess, coach and mentor the education community to ensure knowledge, skills and behaviors are aligned to the education vision, including media training.
• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Talent and Skills

• A minimum of 10 years’ experience in either wines and spirits, or a related luxury field (ie hospitality, or luxury cosmetics)
• Proven ability to develop and deliver effective educational programming.
• A strategic mindset and proven leadership skills.
• Experience of leading and managing high performing teams. Ability to inspire, motivate and coach others, whilst also building and fostering a team-focused culture.
• Strong resilience and expert influencing skills.
• Exceptional communication, presentation and interpersonal skills – ability to network well.
• A passion for engaging people in a commercial and brand environment.
• High level attention to detail and a commitment to excellence in execution.
• Media savvy – comfortable to host and present to key media titles.
• Educated to degree level.
• Languages: English (fluent), Mandarin (is a plus)

Application will close on 12 September 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Our craft

Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Embrace excellence

The Boutique Executive at The Macallan House will ensure all clients are warmly welcomed and attended to. The incumbent will deliver exceptional customer service that meets the expectations of our guests and to inspire lifelong enthusiastic brand advocacy of The Macallan. In addition, the incumbent will engage and deliver experiences that communicate The Macallan brand to all clients, rendering a memorable experience, creating the ultimate customer satisfaction; an experience to be enjoyed by anyone who visits The Macallan House.

Make an impact

• To warmly welcome all clients with passion and exceptional customer service and inspire all clients to become enthusiastic ambassadors of The Macallan.
• Passionately communicate The Macallan heritage and brand values to our clients.
• Keep up to date on daily business needs by attending all briefs, referring to the daily communication, notice boards and rosters.
• Develop a thorough knowledge of The Macallan brand, understanding of the business/industry and customer service within a luxury destination through training and ongoing personal learning.
• To retain up-to-date stock knowledge for pricing, product function and storytelling.
• Be fully aware of all bespoke product offerings across the brand collection e.g., engraving service.
• Work efficiently and communicate effectively with all team members and stakeholders across the organisation to ensure all clients have the desired luxury experience at The Macallan House.
• To accurately perform transactions, timely executive and delivery of administrative duties (e.g. reports and trackers).
• Maintain impeccable standards of grooming and appearance, in line with the grooming and appearance guidelines of The Macallan.
• Be an ultimate ambassador for The Macallan.
• Fully attentive to guests and their needs and expectations during their visit in the Boutique.
• Ensure that the experience of all clients is entirely in line with The Macallan brand’s expectations.

Talent and skill

• Min. 2-4 years of experience in luxury retail or hospitality industry.
• A strong, charismatic, positive, and upbeat people person with self-awareness.
• Strong sales or retail experience and ability to leverage professional selling skills to improve commercial performance and opportunities for clienteling.
• Outstanding customer service knowledge and delivery. Great service mindset. Ready to go the extra mile.
• Excellent storytelling skill.
• Able to learn and retain information about The Macallan brand and the brand heritage.
• Fluent in spoken English. Proficiency in other language is advantageous.
• Drive to deliver the highest standards of luxury customer service and experience.
• Attention to detail, adaptable, and adopts ‘can do’ approach to tasks and work activity.

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Application will close on 19 August 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Our craft

Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Embrace excellence

Reporting to the Modern On-Trade Channel Senior Manager, the Modern On-Trade Channel Assistant Manager (Singapore) is responsible and accountable for the best-in-class execution and delivery of key commercial objectives (achievement of top line sales revenue, volume targets, allocation optimization) and brand presentation in the Modern On-Trade for the Singapore market across TEG portfolio. The Modern On-Trade (cocktail bars, bistro, entertainment venues, high energy) represents 50% weight to total Trade business in Singapore, with >250 outlet business partners. This role will have an expanded role into leading from project phase to actual operations, the first ever fully functioning bar at our own operated boutique located at The Raffles Hotel.

Make an impact

• Achieve and exceed the sales plan for Modern On-Trade to meet growth targets and sustain TEG’s market leadership in the competition landscape.
• Supports the Senior Channel Manager in executing the commercial strategy, channel-product mix management and management of selling cost/trade investments in the Modern On-Trade segment.
• Deliver best-in-class Modern On-Trade Distribution Segmentation and Strategic Visibility with The Macallan as primary focus through implementation of relevant On-Trade activations and strategic collaboration with key accounts to elevate the salience and equity at Trade.
• Continuously assess the addressable outlet universe (including quality of outlet distribution) to acquire and penetrate into new accounts for TEG portfolio to prepare for future growth opportunities.
• Ensure high quality trade activation in terms of programme planning and implementation, in partnership with internal functions when/where relevant (Marketing and Boutique) to maximize brand impact in a cohesive and consistent manner.
• Establish, manage and maintain strong relationships with key outlet customers through sales call visits to achieve defined sales plan and prepare for future growth opportunities.
• Build strong relationship with strategic Modern On-Trade accounts as well as key regional and global organisers such as World’s/Asia 50 Best Bars to seed growth opportunities and potential partnerships.
• Effectively negotiate outlet contracts with customers with the aim to achieve win-win with trade customers while maximizing trade investment ROI and optimising use of price support/selling cost budget.
• Regularly update the Singapore Commercial team on sales trends, competitor activities and industry trends

Talent and skill

• At least 5 years B2B sales leadership or key account management capacity in premium consumer goods segment, wine and spirits, F&B or hospitality segment.
• Understanding of the Modern On-Trade dynamics of the wine/spirit/cocktail landscape in Singapore.
• Appreciation for wine and spirits category and the nightlife lifestyle.
• Driven, self-motivated, proactive and positive with a can-do mindset.
• Strong negotiation, numerical and analytical skills.
• Strong interpersonal, customer relation and communication skills.
• Knowledge in MS Office, Sales Force or Power BI.
• Proficient in written and spoken English, Mandarin Chinese and local dialects

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Application will close on 2 August 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Our Craft

Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Embrace Excellence

Reporting to the Modern On-Trade Channel Senior Manager, the Modern On-Trade Channel Assistant Manager (Singapore) is responsible and accountable for the best-in-class execution and delivery of key commercial objectives (achievement of top line sales revenue, volume targets, allocation optimization) and brand presentation in the Modern On-Trade for the Singapore market across TEG portfolio. The Modern On-Trade (cocktail bars, bistro, entertainment venues, high energy) represents 50% weight to total Trade business in Singapore, with >250 outlet business partners. This role will have an expanded role into leading from project phase to actual operations, the first ever fully functioning bar at our own operated boutique located at The Raffles Hotel.

Make an Impact

• Achieve and exceed the sales plan for Modern On-Trade to meet growth targets and sustain TEG’s market leadership in the competition landscape.
• Supports the Senior Channel Manager in executing the commercial strategy, channel-product mix management and management of selling cost/trade investments in the Modern On-Trade segment.
• Deliver best-in-class Modern On-Trade Distribution Segmentation and Strategic Visibility with The Macallan as primary focus through implementation of relevant On-Trade activations and strategic collaboration with key accounts to elevate the salience and equity at Trade.
• Continuously assess the addressable outlet universe (including quality of outlet distribution) to acquire and penetrate into new accounts for TEG portfolio to prepare for future growth opportunities.
• Ensure high quality trade activation in terms of programme planning and implementation, in partnership with internal functions when/where relevant (Marketing and Boutique) to maximize brand impact in a cohesive and consistent manner.
• Establish, manage and maintain strong relationships with key outlet customers through sales call visits to achieve defined sales plan and prepare for future growth opportunities.
• Build strong relationship with strategic Modern On-Trade accounts as well as key regional and global organisers such as World’s/Asia 50 Best Bars to seed growth opportunities and potential partnerships.
• Effectively negotiate outlet contracts with customers with the aim to achieve win-win with trade customers while maximizing trade investment ROI and optimising use of price support/selling cost budget.
• Regularly update the Singapore Commercial team on sales trends, competitor activities and industry trends

Talent and Skills

• At least 5 years B2B sales leadership or key account management capacity in premium consumer goods segment, wine and spirits, F&B or hospitality segment.
• Understanding of the Modern On-Trade dynamics of the wine/spirit/cocktail landscape in Singapore.
• Appreciation for wine and spirits category and the nightlife lifestyle.
• Driven, self-motivated, proactive and positive with a can-do mindset.
• Strong negotiation, numerical and analytical skills.
• Strong interpersonal, customer relation and communication skills.
• Knowledge in MS Office, Sales Force or Power BI.
• Proficient in written and spoken English, Mandarin Chinese and local dialects

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Application will close on 2 August 2024. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

The Macallan Boutique Executive will ensure all clients are warmly welcomed and attended to. You will deliver exceptional customer service that meets the expectations of our guests and to inspire lifelong enthusiastic brand advocacy of The Macallan. You will engage and deliver experiences that communicate The Macallan brand to all clients. You will render a memorable experience, creating the ultimate customer satisfaction; an experience to be enjoyed by anyone who visits The Macallan Boutique.

• To warmly welcome all clients with passion and exceptional customer service and inspire all clients to become enthusiastic ambassadors of The Macallan.
• Passionately communicate The Macallan heritage and brand values to our clients.
• Keep up to date on daily business needs by attending all briefs, referring to the daily communication, notice boards and rosters.
• To retain up-to-date stock knowledge for pricing, product function and storytelling.
• A vigilant sense of awareness for inventory movements and safety.
• Good working knowledge of health and safety in a retail environment, including clean and tidy retail areas, access and egress.
• To accurately perform transactions, perform timely administrative duties (reports and trackers).

Job Description

• To warmly welcome all clients with passion and exceptional customer service and inspire all clients to become enthusiastic ambassadors of The Macallan.
• Passionately communicate The Macallan heritage and brand values to our clients.
• Keep up to date on daily business needs by attending all briefs, referring to the daily communication, notice boards and rosters.
• To retain up-to-date stock knowledge for pricing, product function and storytelling.
• A vigilant sense of awareness for inventory movements and safety.
• Good working knowledge of health and safety in a retail environment, including clean and tidy retail areas, access and egress.
• To accurately perform transactions, perform timely administrative duties (reports and trackers).
• Manage/respond to private dining queries and reservation requests.
• Coordinate with various restaurants/stakeholders of Raffles Hotel Singapore to secure dining reservations and dietary requirements of our clients.
• Support and facilitate private lunch/dinner, extending exceptional hospitality to delight our clients.
• Maintain impeccable standards of grooming and appearance, in line with the grooming and appearance guidelines of The Macallan.
• Ensure that the experience of all clients is entirely in line with The Macallan brand’s expectations.

Skills and Experience

Experienced Guest Experience Host within the retail, hospitality, or tourism sector. Meticulous in detail to ensure that the experience of the visitor is delivered to the highest standards as expected of a 5-star luxury destination.

• Robust storytelling skills.
• Effective use of appropriate packaging and ‘point of sale’ material.
• Strong sales or retail experience
• Attention to detail, flexible, and adopts ‘can do’ approach to tasks and work activity.
• Appropriate knowledge of basic consumer law in a retail environment.

Application will close on 29 January 2024 . Only shortlisted candidates will be notified.