Total 9 job vacancies by Chello Pte. Ltd.

About Chello: Chello is a forward-thinking fashion brand dedicated to empowering women through stylish, high-quality workwear. We believe in the power of intention and mindfulness, crafting each piece with the goal of enhancing our customers' confidence and presence. At Chello, our mission goes beyond fashion—we aim to create clothing that not only looks good but also makes women feel their best, enabling them to make a positive impact in their daily lives.

Job Overview: We are seeking a highly motivated and creative Marketing Executive to join our team. This role requires a proactive individual who can work closely with our KOLs, collaborate across teams, and execute successful marketing campaigns. The ideal candidate will be responsible for driving our brand's growth through effective marketing strategies, detailed reporting, brand collaborations, and maintaining our brand voice.

Key Responsibilities:

1. KOL & Brand Collaboration Management: Identify, engage, and manage relationships with KOLs to enhance brand visibility and credibility.
   Coordinate and execute KOL seeding campaigns, ensuring alignment with brand objectives and values.
   Develop and manage collaborations with other brands and KOLs to create unique, mutually beneficial marketing opportunities.
   Monitor and report on the effectiveness of KOL and brand collaborations.
   
2. Cross-Team Collaboration: Work closely with the creative team to develop compelling marketing assets that resonate with our target audience.
   Collaborate with other departments, including sales, customer service, and fashion design, to ensure seamless execution of marketing strategies.
   Facilitate communication between teams to ensure all marketing efforts are aligned with overall business goals.
   
3. Reporting and Analysis: Prepare and present detailed reports on marketing campaign performance, including key metrics and insights.
   Analyze market trends and customer feedback to inform future marketing strategies.
   Regularly update management on the progress of ongoing projects and campaigns.
   
4. Marketing Campaigns and Launches: Plan, execute, and optimize marketing campaigns for new product launches, sales events, and other key initiatives.
   Develop and implement strategies to drive brand awareness, customer engagement, and sales growth.
   Oversee the creation and distribution of marketing materials across various channels, including social media, email, and in-store promotions.
   
5. Content Strategy & Social Media Management: Develop and manage a content calendar that includes social media posts, email newsletters, blog articles, and other content supporting marketing campaigns and brand storytelling.
   Oversee and manage various social media platforms, ensuring engaging content and consistency in brand messaging.
   Monitor and analyze social media performance, making adjustments to strategies as needed.
   
6. Brand Voice & Messaging: Ensure consistency in Chello's brand voice and messaging across all marketing channels.
   Collaborate with the creative team to produce content that aligns with the brand’s ethos of empowering women and mindfulness.
   
7. Budget Management: Manage and allocate the marketing budget efficiently to maximize ROI.
   Track marketing expenditures and adjust strategies as needed in collaboration with the finance team.
   
8. Customer Insights & Market Research: Conduct market research to identify new opportunities, customer needs, and emerging trends in the fashion industry.
   Utilize customer insights to inform product development and marketing strategies.
   
9. Event Planning & Execution: Plan and coordinate marketing events such as product launches, pop-ups, and brand collaborations.
   Work closely with partners and vendors to ensure successful execution of events.
   
10. Crisis Management: Prepare and manage any potential PR crises or negative publicity, ensuring quick and effective responses to protect the brand's reputation.
    

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in a marketing role, preferably within the fashion or retail industry.
• Strong understanding of KOL marketing, brand collaborations, digital marketing strategies, and social media management.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Proficiency in marketing software and tools (e.g., Google Analytics, social media management platforms).

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for growth and career development.
• The chance to be part of a brand that is making a difference in women's lives.

How to Apply:Please send your resume and a cover letter detailing your experience and why you are the perfect fit for Chello to business@chello.sg

The Marketing Executive at Chello is a dynamic and results-driven professional responsible for supporting the planning and execution of our marketing strategies. This role requires a combination of creativity and analytical skills to contribute to brand awareness, customer engagement, and sales growth. The Marketing Executive will collaborate with the senior marketing team to assist in the successful implementation of marketing campaigns and initiatives.

We are seeking a detail-oriented and proactive individual who thrives in a fast-paced environment. The Marketing Executive should possess a fashion background, project management skills, an aptitude for analytics, and a passion for achieving results. Collaboration with cross-functional teams, problem-solving, and a commitment to excellence are essential aspects of this role.

The Marketing Executive will play a crucial role in supporting the development and execution of marketing plans, monitoring performance metrics, and identifying opportunities for improvement. If you are a marketing professional with a passion for delivering impactful results and the desire to work within a creative and data-driven team, we invite you to join Chello and be a part of our marketing success.

Key Responsibilities

Strategy Development:

• Creative Support: Assist in infusing creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.
• Data Analysis: Support the use of analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

• Content Contribution: Assist in overseeing the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.
• SEO and SEM: Collaborate on analytical thinking for SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.
• Experimentation Support: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Collaboration with Creative Team:

• Graphic Design Support: Collaborate with the creative team to conceptualize and design graphics, visual content, and marketing collateral that align with the brand's creative vision.
• Content Ideation: Assist in content creation by providing creative input and ensuring that visuals and messaging align with marketing goals.

Brand Management:

• Creative Brand Expression: Contribute to the continuous evolution and creative expression of the brand's identity across all marketing materials.
• Partnerships and Influencer Collaborations: Support in identifying strategic partnerships and influencer collaborations that align with our brand's creative vision.

Qualifications:

• Diploma or Bachelor's degree in Marketing or a related field (Master's degree is a plus).
• Fashion or fashion e-commerce marketing background, preferably with at least 1 year of experience.
• Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.
• A strong understanding of fashion industry trends and consumer behavior.
• Exceptional creative thinking and a passion for developing innovative marketing campaigns.
• An analytical mindset, with the ability to derive insights from data.
• Strong communication, teamwork, and project management skills.

Location: Near Taiseng MRT

Job Responsibilities:

1. Customer Inquiries:

• Respond promptly to customer inquiries via various channels, including email, chat, and social media.

• Provide accurate and helpful information regarding products, orders, and general inquiries.

2. Order Assistance:

• Assist customers in placing orders, modifying orders, and processing returns or exchanges.

• Collaborate with the operations team to track and monitor order statuses and deliveries.

3. Problem Resolution:

• Investigate and resolve customer issues and complaints in a timely and effective manner.

• Work closely with other departments to ensure comprehensive issue resolution.

4. Product Knowledge:

• Develop a strong understanding of Chello's product offerings to provide detailed information and product recommendations.

• Stay updated on new product launches, features, and promotions.

5. Communication:

• Maintain clear and professional communication with customers to ensure a positive and seamless customer experience.

• Communicate proactively regarding any potential delays or issues with orders.

6. Customer Feedback:

• Gather and document customer feedback to identify trends and areas for improvement.

• Provide insights to the management team for enhancing the overall customer experience.

7. Administrative Tasks:

• Perform administrative tasks related to customer service, including order processing, data entry, and documentation.

8. Collaboration:

• Collaborate with the operations team to address customer-related challenges and streamline processes.

• Work closely with other departments to ensure a cohesive and customer-centric approach.

Job Requirements:

• Strong interpersonal and communication skills.

• Customer-focused with a passion for delivering excellent service.

• Detail-oriented and able to handle multiple tasks simultaneously.

• Proficient in using customer service software and platforms.

• Good spoken and written English.

• Previous customer service experience in the e-commerce or fashion industry is a plus.

If you are passionate about fashion and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at business@chello.sg

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

If you are passionate about fashion and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at business@chello.sg

Position Summary:

The Marketing Executive at Chello is a dynamic and results-driven professional responsible for supporting the planning and execution of our marketing strategies. This role requires a combination of creativity and analytical skills to contribute to brand awareness, customer engagement, and sales growth. The Marketing Executive will collaborate with the senior marketing team to assist in the successful implementation of marketing campaigns and initiatives.

We are seeking a detail-oriented and proactive individual who thrives in a fast-paced environment. The Marketing Executive should possess a fashion background, project management skills, an aptitude for analytics, and a passion for achieving results. Collaboration with cross-functional teams, problem-solving, and a commitment to excellence are essential aspects of this role.

The Marketing Executive will play a crucial role in supporting the development and execution of marketing plans, monitoring performance metrics, and identifying opportunities for improvement. If you are a marketing professional with a passion for delivering impactful results and the desire to work within a creative and data-driven team, we invite you to join Chello and be a part of our marketing success.

Key Responsibilities

Strategy Development:

• Creative Support: Assist in infusing creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.
• Data Analysis: Support the use of analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

• Content Contribution: Assist in overseeing the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.
• SEO and SEM: Collaborate on analytical thinking for SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.
• Experimentation Support: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Collaboration with Creative Team:

• Graphic Design Support: Collaborate with the creative team to conceptualize and design graphics, visual content, and marketing collateral that align with the brand's creative vision.
• Content Ideation: Assist in content creation by providing creative input and ensuring that visuals and messaging align with marketing goals.

Brand Management:

• Creative Brand Expression: Contribute to the continuous evolution and creative expression of the brand's identity across all marketing materials.
• Partnerships and Influencer Collaborations: Support in identifying strategic partnerships and influencer collaborations that align with our brand's creative vision.

Analytics and Reporting:

• Performance Metrics: Assist in defining performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.
• Conversion Optimization: Collaborate on applying analytical insights to optimize the conversion funnel, improving the online shopping experience.

Budget Management:

• Resource Allocation: Collaborate on resource allocation, making data-backed decisions to maximize the return on marketing investments.

Team Collaboration:

• Creative Collaboration: Contribute to fostering a creative and data-driven work environment, encouraging experimentation and growth within the marketing team.

Qualifications:

• Diploma or Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).
• Fashion or fashion e-commerce marketing background, preferably with at least 1 year of experience.
• Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.
• A strong understanding of fashion industry trends and consumer behavior.
• Exceptional creative thinking and a passion for developing innovative marketing campaigns.
• An analytical mindset, with the ability to derive insights from data.
• Strong communication, teamwork, and project management skills.

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at business@chello.sg

Position Summary:

The Marketing Intern at Chello is an enthusiastic and motivated individual looking to gain hands-on experience in the dynamic field of marketing. This role involves actively contributing to the planning and execution of marketing strategies under the guidance of the senior marketing team. The Marketing Intern will play a crucial role in supporting various aspects of marketing campaigns, from creative ideation to performance analysis, and will have the opportunity to learn and grow within a fast-paced, fashion-focused environment.

We are seeking a detail-oriented and proactive intern who is eager to learn, possesses a strong interest in fashion marketing, and is excited to contribute to the success of our marketing initiatives. This position requires a blend of creativity, analytical skills, and a passion for staying up-to-date with industry trends. The Marketing Intern will collaborate with cross-functional teams, gaining valuable insights into the world of fashion e-commerce marketing.

Key Responsibilities:

1. Creative Support:Contribute ideas and assist in the development of creative elements to enhance marketing strategies.
   Work closely with the team to infuse innovative thinking into campaigns to attract and engage target audiences.
   
2. Digital Marketing:Support the creation of compelling and on-brand content that resonates with our fashion-focused audience.
   Assist in understanding and optimizing SEO and SEM efforts to enhance website visibility and increase organic and paid traffic.
   
3. Collaboration with Creative Team:Work with the creative team to contribute ideas for graphics, visual content, and marketing collateral aligned with the brand's vision.
   Gain hands-on experience in the collaborative process of bringing creative concepts to life.
   
4. Brand Management:Assist in maintaining and evolving the brand's identity through various marketing materials.
   Learn about strategic partnerships and influencer collaborations that align with the brand's creative vision.
   
5. Analytics and Reporting:Support the definition of performance metrics and KPIs, contributing to data analysis to refine marketing strategies.
   Learn to apply analytical insights to optimize the conversion funnel and improve the overall online shopping experience.
   
6. Budget Management:Gain exposure to resource allocation and assist in making data-backed decisions to maximize the return on marketing investments.
   
7. Team Collaboration:Actively contribute to a creative and collaborative work environment, participating in team discussions and projects.
   Embrace opportunities for experimentation and growth within the marketing team.
   

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Marketing, Business, or a related field.
• Strong interest in fashion or fashion e-commerce marketing.
• Basic understanding of digital marketing tools, analytics platforms, and e-commerce technologies.
• Passion for the fashion industry, trends, and consumer behavior.
• Creative thinking and a desire to contribute to innovative marketing campaigns.
• Analytical mindset with a willingness to learn and derive insights from data.
• Effective communication, teamwork, and organizational skills.

Job Description

Position Summary:

The Marketing Manager at Chello is a seasoned and visionary leader responsible for driving the overall marketing strategy and fostering innovation. This role demands a unique blend of strategic thinking, creativity, and analytical prowess. As a key member of our leadership team, the Marketing Manager will oversee the development and execution of comprehensive marketing plans to drive brand awareness, customer engagement, and revenue growth.

We are seeking a results-oriented leader with a track record of delivering exceptional outcomes and the ability to mentor and inspire cross-functional teams. The Marketing Manager will play a pivotal role in shaping our marketing direction, identifying new opportunities, and ensuring our brand remains a trailblazer in the industry. This position requires a forward-thinking individual who can lead and guide our marketing initiatives to new heights of success.

If you're a strategic visionary with a passion for marketing excellence and the ability to lead and inspire, we invite you to join Chello and be a driving force in our company's continued growth and success.

Key Responsibilities

Strategy Development:

- Creative Vision: Infuse creative thinking into marketing strategies to captivate audiences and set our brand apart in the fashion e-commerce industry.

- Data-Driven Insights: Leverage analytical skills to interpret data, identify trends, and shape marketing strategies for maximum impact.

Digital Marketing:

- Innovative Content: Oversee the creation of compelling, on-brand content that resonates with our target audience, showcasing a unique fashion perspective.

- SEO and SEM: Apply analytical thinking to SEO and SEM efforts to optimize website visibility and drive organic and paid traffic effectively.

- Experimentation: Encourage a culture of experimentation, A/B testing, and data-driven decision-making to refine marketing campaigns.

Brand Management:

- Creative Brand Expression: Continuously evolve and express the brand's identity creatively across all marketing materials.

- Partnerships and Influencer Collaborations: Identify strategic partnerships and influencer collaborations that align with our brand's creative vision.

Analytics and Reporting:

- Performance Metrics: Define performance metrics and KPIs, analyzing and interpreting data to refine strategies and deliver measurable results.

- Conversion Optimization: Apply analytical insights to optimize the conversion funnel, improving the online shopping experience.

Budget Management:

- Resource Allocation: Effectively allocate resources, making data-backed decisions to maximize the return on marketing investments.

Team Management:

- Creative Leadership: Lead a creative team by fostering a creative and data-driven work environment, encouraging experimentation and growth.

Qualifications:

- Bachelor's degree in Marketing, Business, or a related field (Master's degree is a plus).

- Proven experience in fashion e-commerce marketing at least 3 years and above.

- Proficiency in digital marketing tools, analytics platforms, and e-commerce technologies.

- Strong understanding of fashion industry trends and consumer behaviour.

- Exceptional creative thinking and a passion for developing innovative marketing campaigns.

- Analytical mindset, with a keen ability to derive insights from data.

- Strong communication, leadership, and project management skills.

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
   
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
   
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
   
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
   
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
   
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
   
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
   
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.
   

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.