Customer Service Call Centre Support
Full-time
Others
Darwin, Northern Territory
5 days ago
About the Company: Our client, a Government Owned Corporation established in as part of the Northern Territory Government's electricity market.....
About the Company:
Our client, a Government Owned Corporation established in as part of the Northern Territory Government's electricity market reform, is committed to delivering outstanding customer service. They provide essential electricity services to over 85,000 customers across the NT.
About the Role:
We are seeking Customer Service Call Centre Operator's to join our client's high-volume utilities call centre on a temporary, full-time basis. As a Customer Service Call Centre Operator, you will be responsible for handling a variety of customer enquiries and directing them to the appropriate teams. This role requires a high level of expertise and professionalism, with an immediate start and potential for ongoing opportunities.
Key Responsibilities:
Provide exceptional customer service in a fast-paced call centre environment.
Handle and resolve customer enquiries efficiently and accurately.
Route calls and queries to the correct teams or departments.
Manage email correspondence and perform administrative tasks.
What
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