Finance Operations Senior Analyst
At Outpayce, our goal is to deliver smooth, end-to-end travel payments experiences by helping our customers and travelers to benefit from new advances in payments, more quickly across the entire journey.
As a wholly-owned Amadeus company, we combine Amadeus’ reliability, knowledge and technological innovation with Outpayce’s hunger to disrupt the ways of processing payments and delivering greater choice, faster innovation and an improved experience for airlines, hotels, travel sellers and corporations worldwide.
Our current portfolio includes a global payments gateway and virtual card-based pay-out solutions. To enhance our offer and better serve our customers, we’re evolving the proposition for our business with fresh investment in specialist talent and new partnerships, an open API platform and an aim to deliver new regulated payment services.
Join our global team of experts as we build the future of travel payments.
As the Finance Operations Analyst, you will support the Head of Finance Operations in order to ensure the correct flow of funds and data for Outpayce’s regulated payment services. You will ensure that the Function operates in accordance with our regulatory obligations and will assist in generating reports to evidence this to the Regulator. You will analyse, process and monitor transaction disputes and assist Customer Care colleagues with transactional queries.
The immediate focus is on the establishment and documentation of the Finance Operations procedures and processes.
In this role you’ll:
- Protect Customer Funds and reconcile client accounts;
- Ensure that settlement obligations to the Scheme are met;
- Process and monitor disputes with both Mastercard and Visa and investigate and resolve rejected transactions;
- Become subject matter experts in card payments in order to assist with queries;
- Ensure the continued operation in times of crisis, when suppliers are unavailable for example.
About the ideal candidate
- You’ll have prior experience in the Payments and/or Finance Industries and working in a regulated environment.
- You’ll have excellent knowledge and experience of reconciliations and chargebacks.
- You’ll be able to analyse data in order to explain complex issues simply and to influence stakeholders
- You are calm under pressure, adhere to strict deadlines and work collaboratively with other teams.
Why join us?
- An opportunity to play a key role in challenging the industry’s legacy ways of processing travel payments.
- Work with and learn from highly regarded experts in the travel payments space.
- Work in a company that has been voted as a Top UK & European Employer for four consecutive years and recognized as a Financial Times Leader in Diversity.
- Access to a comprehensive suite of learning and development tools.
- A role that tangibly impacts millions of travellers around the globe.
- An opportunity to work with a multicultural, fun, and supportive global team.
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
