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Supply Chain Co Ordinator – Restart
Hybrid – 3 days in the Cardiff Office
Full Time, 37.5 Hours, Permanent
Salary: £25,000
Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work.
We are expanding our team and are looking to recruit a Supply Chain Coordinator to join our team in Cardiff on a Full Time basis.
The Supply Chain Co-ordinator will provide a range of administrative, communications and clerical support to their assigned team of Supply Chain Managers, operating on the Restart scheme. To do this, The Supply Chain Co-ordinator will form close, productive relationships both with the Supply Chain Managers they support and the Supply Chain Partners they liaise with.
Key Accountabilities
- Deliver personal performance targets and Key Performance Indicators for the role.
- Provide effective administrative support to a team of Supply Chain Managers across a range of critical forecasting, performance management and system access processes.
- Provide accurate responses to enquiries, operating as a triage point.
- Liaise effectively with representatives across the Restart scheme supply chain to ensure work is completed in a timely manner.
- Provide cover for other Supply Chain or Specialist Provider Co-ordinators as required to ensure continuity of service delivery.
- Complete all work in line with the relevant contractual and internal Serco compliance requirements.
- To perform any other duties required for the post and are commensurate with the level of responsibility
What I need to do the role?
- Previous experience in an equivalent administrative role.
- Knowledge or experience in either an employability or supply chain management environment desirable.
- Computer literate (MS Word, Outlook, Excel, PowerPoint).
- Excellent interpersonal skills, with the ability to positively work with others.
- Ability to manage multiple priorities with excellent organisation and time management skills.
- High standards of quality and accuracy, with attention to detail.
- Demonstrable commitment to integrity and ethical delivery of services.
- Willingness to travel locally
- The role is Hybrid – 3 days in the office
- Serco is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment; safeguarding includes supporting participants’ physical and psychological wellbeing. All employees involved in the delivery and/or management of employability provision may be subject to an enhanced DBS check
What we offer?
- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
