About our Organisation
Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering.
We are recognised and trusted by consumers and businesses around the world, operating in over 60 countries delivering FSC and PEFC certification, and you will also find the Soil Association organic symbol on over 70% of organic products in the UK.
Soil Association Certification is a wholly owned subsidiary of the Soil Association, formed in 1946, which is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.
We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.
About the Opportunity
As an Importing/Exporting Administrator, you will be responsible for a wide range of administrative tasks in relation to the importing and exporting of organic products. You will be responsible for issuing Certificates of Inspection (COI) needed to accompany organic shipments in a timely and accurate manner and issuing of Textile Transaction certificates needed as part of Global Organic Textile Standard accreditation. Tasks also include database management, responding to customer inquiries via email and phone and reacting to clearance issues with Port Health Authorities around the world. This role offers a great opportunity to grow and develop your skills while learning about organic certification whilst contributing to an organisation dedicated to making a positive impact on the environment.
About You
The ideal candidate will have strong organisational and multitasking abilities and be able to work well under pressure. You will be able to prioritise, work under pressure, have the ability to interpret and follow procedures and have a flexible approach to procedure change. You will have excellent IT literacy and problem-solving skills and exhibit high attention to detail and accuracy in your work. Excellent communication skills, both written and verbal are essential, as you will be handling customer inquiries and communicating with Ports Health Authorities globally. A passion for sustainability and a commitment to providing exceptional customer service are crucial. If you are proactive, adaptable, and eager to contribute to an organisation that makes a positive environmental impact, we encourage you to apply.
Our Benefits
We offer a range of financial and lifestyle benefits to all our employees, including:
27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
Pension scheme with ethical investment options and employer contribution increasing with length of service
Free membership of the Soil Association and discounts on organic produce
Volunteer days to give back to the local community or support green initiatives
Family friendly policies and flexible working
Cycle to work scheme
Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce
Hours
37.5 hours per week, Mon-Fri (occasional Saturday and Bank Holiday cover required)
Permanent
Location
Bristol with hybrid working (40% office based)
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.