Total 105 Manager level Transportation / Logistics job vacancies in QLD - Brisbane & Gold Coast - Brisbane & Surrounds

Job Purpose

· Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs.

· Drive the strategic design and change of any KPIs where needed

Differentiator

· Subject matter expert and strategist who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results and strategy with minimal supervision

· Problems faced are difficult and complex and need strategic vision to design the best way forward

Main Responsibilities

· Drive Operations process and performance improvement plans with in-depth analysis and potential solution proposals as well as strategic vision to meet KPIs as well as productivity and data quality goals

· Drive the impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements and operational strategic vision

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global senior management

· Formulate innovative business and technical solutions within a strategic framework to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Drive best practices to identified key risk areas and resolve them

· Support the design the Global landscape and strategy for operational topics within Oceanfreight

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF senior managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and Regional CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose, goals and strategy behind projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Individual contributor who may manage some employees

· Directs the work of country level professionals and (senior) manages process and programs affecting country operational productivity and contribute direct to their bottom line

· Coach and review the work of country level professionals and operators

Required Skills

Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

At a Glance:
Join our dynamic team as a Business Development Manager, where you will play a pivotal role in driving our company's growth. The role focus will be instrumental in sourcing new business opportunities and nurturing relationships with our existing clients.

About the Role: As the Business Development Manager, you will be responsible for:

• Securing New Customers: Actively pursue and acquire new business through cold calling, prospecting, and email marketing.
• Managing Existing Accounts: Develop and enhance revenue streams from current clients while maintaining strong relationships for future cross-selling opportunities.
• Sales Operations: Respond promptly to inquiries, prepare RFQs, review tenders, and ensure timely follow-up on customer communications.
• Meeting Targets: Strive to exceed sales targets, contributing to the overall gross profit of the company.
• CRM Management: Maintain accurate records of customer interactions, sales visits, and progress in our CRM system.
• Negotiation: Collaborate with agents to negotiate rates and maximize profit margins.
• Cross-Department Collaboration: Work closely with Customer Service and Operations to ensure seamless execution of quotes and shipments.

Skills & Experience Required: To excel in this role, you should have:

• Experience: 8+ years of sales experience, preferably in the logistics or shipping industry.
• Education: Bachelor’s degree in Logistics or a related field, or equivalent work experience.
• Sales Pipeline Management: Proven ability to independently manage and strategically develop sales pipelines to meet targets.
• Hunting Mindset: A strong ability to identify and pursue new sales opportunities.
• Customer Focus: Understanding customer expectations and delivering compelling value propositions.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to present effectively to stakeholders at all levels.
• Cross-Functional Collaboration: Ability to work effectively with colleagues across departments and at various levels of the organization.

What We Offer:

• Competitive benefits, including flexible leave management and additional perks.
• A comfortable yet efficient company culture.
• Opportunities for professional development and career growth within the organization.

Only shortlisted candidates will be contacted.

Job Description

• Responsible for overall major key account
• Be accountable for the business and operation to provide Leadership and Decision-making to the Control Tower, procurement and transport operations teams
• Manage the integration & implementation of new structures developed in operations
• Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
• Ensure that all transport is carried out within predetermined cost and security standards
• Identify, lead, drive and monitor process improvement activities.
• To be responsible for the technical delivery of the solution design and modelling of all actual and potential business solutions.
• Assist the Control Tower team with the preparation of customer presentations, project submissions, response to invitation to tender documents and any other process towards the delivery and implementation of improvement initiatives.
• To be a major contributor to the development of new structures and methodologies within the primary supply chain.
• Building a strong partnership with vendors (such as carriers, feeder operator) and ensure they deliver the best service level to customer.
• Closely communicate with DGF network at destination and ensure they deliver the best service to customer
• Bring an overall view on transport within the customers organization in order to identify further savings attributable to optimization
• Ensure Operational Savings are delivered and Service Levels and Customer Satisfaction are delivered for LLP customers
• Responsible to manage the procurement activities for shipping lines and barge operators
• Commercial ownership of the key account at the country level

Job Requirements

• 12 years shipping operations and customer service handling key customers
• 4 years managing a large team (> 10)
• At least diploma education

Role & Responsibilities

• Lead and manage a team of automotive technicians, service advisors, and support staff. Provide guidance, set performance expectations, and foster a positive and collaborative work environment.
• Ensure a high level of customer satisfaction by overseeing the quality of service, addressing customers' concerns or complaints, maintaining open lines of communication with customers and meeting contract KPIs.
• Monitor work progress and make adjustments to maximize productivity and efficiency.
• Conduct regular inspections and implement corrective actions as needed.
• Ensure compliance with all safety regulations, including proper handling of hazardous materials and adherence to safety protocols.
• Oversee the maintenance and cleanliness of the service facility to create a safe and professional environment.

Skills & Experience

• Minimum 3 year in relevance.
• Proficiency in Microsoft Powerpoint, Word and Excel.
• Problem-solving, Communication skills, Leadership skills, Technical Proficiency.

Qualifications & Certifications Required

• Diploma or Bachelors Degree in automotive or related field is prefered

Job Summary

The Enterprise Account Manager plays a pivotal role in driving new business opportunities and fostering strategic relationships between UPS and designated Enterprise Accounts. This individual is tasked with executing well-defined business plans that align with the overall objectives of UPS, continually striving to meet and exceed sales and revenue goals. In this multifaceted position, the Enterprise Account Manager will lead service and sales initiatives across UPS's extensive portfolio, which includes Freight Forwarding and Distribution services. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation.

Responsibilities

Contract Management and Account Performance Analysis

• Ensure adherence to contract compliance by overseeing the entire renewal process.
• Negotiate and execute all elements of contracts between UPS and customers, guaranteeing mutual agreement on terms and conditions.
• Regularly maintain and analyze comprehensive customer information and account performance data related to Freight Forwarding and Distribution services.
• Evaluate sales performance against established objectives, identifying areas for improvement and growth.

Business Intelligence Utilization and Market Analysis

• Utilize advanced business intelligence and analytical reporting tools to conduct thorough assessments of account performance.
• Generate insights that inform strategy adjustments and enhance service delivery.
• Monitor and analyze competitor activities to gather actionable intelligence.
• Utilize information to inform strategic engagement with both prospective and existing customers, enabling UPS to maintain a competitive edge.

Customer Relationship Management and Solution Development

• Cultivate and manage strong, lasting relationships with key stakeholders at Enterprise Accounts.
• Act as the primary point of contact for customer inquiries, ensuring timely and effective communication.
• Collaborate with cross-functional teams within UPS to design and implement customized solutions that meet the specific needs of Enterprise Accounts.
• Advocate for customers’ needs within UPS, ensuring alignment between customer expectations and service delivery.

Requirements

• Possess a Degree in Business, Finance, Logistics or related field in healthcare.
• Possess at least 7-10 years of proven experience in sales, preferably within the logistics or transportation industry
• Demonstrate strong negotiation and communication (written/verbal) skills
• Display strong drive to meet and exceed sales target, with past track record
• Able to work independently and with others in a team
• Willing to travel for business needs when required