Sea Freight Operation Officer - LKL
9 months ago
Job Info:
Working Days: Monday - Friday
Working Hours: 8:45am - 5:15pm
Location: West
Job Description:
Coordinating and resolve shipment is.....
Job Info:
- Working Days: Monday - Friday
- Working Hours: 8:45am - 5:15pm
- Location: West
Job Description:
- Coordinating and resolve shipment issues
- To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
- Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
- To ensure related charges are billed and collected timely from the consignee or its agent
- Ensure all transactions are handled in an accurate, complete and timely manner
- To effectively follow up with airlines/oversea offices on any short-landed, damaged or discrepancy cargo
- Answering to customer's inquiries and handling customer's complaints.
- Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
- Any other task assigned by the superior
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Loh Kar Leong | EA Personnel No.: R23116015
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