Total 22 job vacancies by Science Museum Group

Can you respond to issues and challenges calmly? Are you experienced in coordinating operational teams? Would you like to work for a world-class Museum?

About us
The National Railway Museum is not only famous for its unrivalled collections but also for its visitor care. The Operations department is an integral part of the Museum which demands the highest standards of customer service and care to maximise the customers' enjoyment of the museum.

About the role
We are now recruiting for a Duty Manager to join the team on a full time (35 hours), 8 month fixed term contract.

As Duty Manager, you will play a key role in upholding our standards and ensuring a fantastic experience for our visitors. Working closely with colleagues across all operational departments, you will ensure a smooth and efficient operations including the enjoyment, security, experience, well-being and Health and Safety of the Museum visitors, colleagues and contractors.

You will act as a floor-based manager delivering routine museum operations, as well as overseeing and coordinating responses to operational problems that arise during public opening hours. You will be able to operate independently when required as the senior manager on-site, ensuring that all KPIs and service standards are met.

This contract is due to start at the beginning of February 2025.
Salary: £26,436 per annum

About you
Whether you have gained your experience in hospitality, a security setting or even in a supermarket, we are open to how you have developed a flexible approach to managing multiple tasks whilst responding to the daily operational requirements.

With exposure to coordinating operational teams, you have experience of ensuring excellent service standards are maintained. As you will be responsible for the Museum floor, you will bring a solid understanding of health and safety standards; the ability to identify hazards and potential issues and ensuring appropriate action and escalation is taken.

Previous experience of incident control will also be helpful. Ultimately, you'll be passionate about exceptional customer service and will be able to inspire the same passion in others.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Audience Researcher (Sound and Vision)

Do you want to engage with and advocate for audiences in the Bradford community? Do you want to feed back findings to help shape the development of the Sound and Vision galleries, learning resources and programmes?

About us

The National Science and Media Museum is undergoing a radical transformation ready to inspire millions of visitors to Bradford City of Culture in 2025. Huge changes will be delivered through a £6 million capital project called 'Sound and Vision', including two new galleries, a new passenger lift and improvements to the main entrance.

The new Sound and Vision galleries, accompanied by a programme of activities, will showcase key objects and stories from our world-class collections of photography, film, television, animation, videogames and sound technologies.

We are now recruiting for an Audience Researcher (Sound and Vision) to join the Audience Research and Advocacy team at the National Science and Media Museum in Bradford on a fixed-term contract (until December 2025), working 35 hours per week.

About the role

As an Audience Researcher (Sound and Vision) you will conduct audience research to support the development of the Sound and Vision galleries, learning resources, programmes, events and activities. Using evidence-based findings, you will make recommendations and provide advice for relevant teams at the National Science and Media Museum, and across the Science Museum Group, about the needs, wants and expectations of the project's target audiences.

You will be working with colleagues across the Museum to engage people across Bradford with the development of Sound and Vision, feeding back evidence-based findings from your research and testing to internal teams and external contractors. You will be an advocate for audiences needs, wants and expectations to key stakeholders including the Sound and Vision project team and external contractors to support the development of the galleries.

About you

Joining us you will be an effective communicator, with good interpersonal skills and the ability to build relationships with members of the public. You will have an understanding of a range of audiences and their potential access requirements.

Crucially, you will understand qualitative research methods and be able to work well as part of a team, with the ability to influence colleagues' ways of thinking. You will be a good problem solver, able to work on several projects simultaneously to enable you to meet to tight deadlines.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have experience of successfully delivering presentations, performances or demonstrations in an engaging way to a broad range of audiences? Do you want to inspire futures by providing live interpretation in our museum galleries?

About Us

At the Science Museum Group STEM engagement is at the heart of what we do. We inform, inspire and encourage learning on-site, as well as through outreach and online. We ignite curiosity around STEM by assisting discovery through active participation and social interaction. We use the concept of science capital to shape our work and provide us with research-based insight into what influences and shapes people's engagement with, and attitudes towards, science.

The National Science and Media Museum will be reopening in January 2025 as Bradford becomes UK City of Culture 2025.

About the role

Explainers provide live interpretation in the museum galleries for all our visitors. They also deliver a wide-ranging and creative programme of activities and events for diverse audiences including schools, families, adults and community groups. They reveal the wonder of science by telling authentic stories about our collection and facilitating and supporting the learning of children and adults.

Your role is to engage with visitors and help them learn from our exhibits and collection. You will support with and deliver all learning activities inside the Wonderlab Gallery, an interactive space that encourages and inspires our visitors to investigate with science, technology, engineering and maths (STEM).

One of the strengths of our Explainer team is its diversity and we encourage applications from all backgrounds. Our aim at SMG is to build Science Capital in society and help people think science is for them; one of the first steps in this is for people to see individuals like them in front-facing roles like this one.

About you

First of all, you don't need to be a science expert or have any particular qualifications in STEM. We are looking for you to have experience of working in a public-facing role using good customer service and communication skills. You will also be able to deliver presentations, performances or demonstrations.

Crucially, you will have experience of working with and communicating to a broad range of people, especially children and you will have the confidence to learn to perform or present to an audience and the ability to seek and learn from feedback.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Archive Cataloguer

Do you have good attention to detail and experience in archives or records management? Would you like to contribute towards making our archive collections accessible to diverse audiences?

About us

The Science Museum Group (SMG) archive and library collection contains around 7 million items and is of outstanding national and international significance. This is an exciting time for SMG's Archives and Libraries with our new strategy setting out how our collections will be the best in the world in our fields. We are committed to documenting our collections, making them available to more people than ever before and transforming customer service.

SMG have recently received a generous grant from the Foundation for Integrated Transport, in memory of Simon Norton. As a result of this we can unlock and promote the unique, historic record of Campaign for Better Transport for researchers, campaigners, academics and Science Museum Group visitors.

About the role

This role is a full-time (35 hours per week) role on a fixed-term contract for 6 months. Based at the National Railway Museum in York.

As Archive Cataloguer you will create a searchable online catalogue of over 120 boxes worth of documentation, organise the digitisation selected items from the archive, making them available online. You will work with internal departments to preserve fragile digital and paper material and with Campaign for Better Transport to communicate the power of the archive to key stakeholders and interested communities.

About you

Joining us, you will have relevant experience with Archives or Records Management and experience handling, storing and documenting archive collections. You will be able to embrace our commitment to making archive collections accessible to diverse audiences.

Crucially, you will be organised with the ability to prioritise tasks effectively with the ability to complete tasks with accuracy and a good level of attention to detail. You will also be an effective communicator, be able to communicate confidently to a variety of internal and external stakeholders and supervise volunteers.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have problem solving skills and a flexible approach, with an ability to develop people and teams? Are you interested in working in one of Bradford's key visitor attractions?

About us

The National Science and Media Museum (NSMM) will be reopening in January 2025 as Bradford becomes UK City of Culture 2025. The museum temporarily closed in June 2023 to undergo a once-in-a-generation transformation with huge changes through a £6 million capital project called 'Sound and Vision', including two new permanent galleries, a new passenger lift and improvements to the main entrance, thanks to support from The National Lottery Heritage Fund.

To support our Operations teams in delivering a world-class welcome when we reopen, we are recruiting a full-time Duty Manager at NSMM on a permanent basis.

As Duty Manager, you will be responsible for the day-to-day running of the Museum, ensuring the health and safety of all our public spaces and supporting the front facing teams to deliver a high-quality visitor experience.

Working within a team of Duty Managers, you will be jointly responsible for the line management of our Visitor Experience team.

About the role

Leading by example, you will maintain the standards fitting for a national cultural site by conducting regular walk arounds, engage with staff and visitors, and use your problem-solving skills and flexible thinking to take control of incidents as they arise throughout the day. You will champion our values, both with visitors and staff, and support our mission to ensure that the National Science and Media Museum is a welcoming and inclusive space for all.

About you

You will have good communication skills and an understanding how to motivate and develop people and teams. You will be flexible and adaptable, able to problem-solve and, with support and training, be able to deal with difficult situations as they arise. You will work well within diverse teams and will be able to build effective working relationships. Experience working within or implementing Health and Safety policies will be useful.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Senior Communications Manager

Do you have a positive and proactive approach to leading a team and the ability to collaborate with others effectively? Would you like the opportunity to deliver an engaging communications strategy that celebrates key events at both the National Railway Museum and Locomotion?

About us

The Science Museum Group is here to inspire futures. As part of this strategic priority our Marketing and Communication teams have a critical role to play in increasing our reach, driving footfall, promoting our brand and ensuring our programming is audience focused.

We are now recruiting for a Senior Communications Manager on a fixed-term, maternity cover contract for 13 months. This is a full-time role, working 35 hours per week and is based at the National Railway Museum (NRM) in York with hybrid working also available.

About the role

As Senior Communications Manager you will be leading the activity of the NRM and Locomotion communications team, with responsibility for delivering the communications strategy and achieving ambitious visitor numbers for both sites.

You will lead these teams in delivering engaging communications designed to celebrate a number of exciting events happening in 2025. These include the NRM's 50th birthday, the reopening of Station Hall and the bicentenary of the railways to be celebrated across both of our sites. In addition to these events, you will help to drive commercial return for our paid for offers and programmes including Wonderlab: The Bramall Gallery and the Flying Scotsman VR Experience.

Your role will be essential in setting a culture of excellence and quality in all that we do and ensuring that internal comms are in line with expectations. You will work collaboratively with web and digital teams to align with museum objectives and messages to produce joined up comms campaigns across marketing, press, digital and social. You will use insight and data to continuously improve and evaluate all campaign outcomes.

About you

Joining us, you will have significant transferable skills that are relevant to a communications leadership role or existing experience in comms leadership, marketing management or a press/PR management role. You will have a positive and proactive approach to leading teams, collaborating with others, promoting new ways of thinking and building positive relationships across a large organisation.

Crucially, you will be a good communicator with the ability to write effective, interesting and persuasive copy. You will have experience of planning and delivering integrated communications campaigns and delivering an increase in footfall or awareness raising campaigns, in addition to experience using a CRM system and email marketing.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

ICT Security Officer

Do you have a knowledge of Cyber Security best practices and experience working on compliance projects? Do you want to be instrumental in helping our Information Security Team to create a secure and accessible workplace?

About us

As the world's leading group of science museums, the Science Museum Group shares an unparalleled collection spanning science, technology, engineering, mathematics and medicine with over five million visitors each year. The Information Security Team are responsible for protecting the Science Museum Group's network, which includes six sites and numerous staff and assets.

We are now recruiting for an ICT Security Officer on a permanent contract. This role is based at the National Railway Museum in York, on a full-time basis working 35 hours per week with hybrid working also available.

About the role

As ICT Security Officer your role will be instrumental in allowing SMG to continue to deliver on our mission. This is done by using security tools, writing policies, delivering training and using the knowledge and expertise within the team to influence decision making on creating a secure and accessible workplace. You will also contribute to compliance projects such as PCI DSS, Cyber Essentials and GovAssure.

This is an exciting role within an active and involved Information Security team, you will get the opportunity to work with a wide variety of business functions and aid in increasing the profile of Cybersecurity within the organisation through your relationships with the ICT Department and further.

You will be responsible for handling many of the regular projects that the team conducts, such as organising penetration testing and remediating vulnerabilities, producing, updating and delivering training as well as creating and delivering phishing simulations. This role will also take an active role in responding to security incidents, phishing, and malware in addition to assisting with daily alert monitoring.

About you

Joining us, you will have experience of supporting corporate IT environments, this includes devices such as network switches and firewalls, and systems such as Active Directory Domain Services. You will also have good attention to detail in addition to a knowledge of Cyber Security best practices and experience working on compliance projects.

Crucially, you will have the ability to work well in a team and you will be a good communicator able to engage with a wide range of people with varying levels of seniority. You will be proactive with a willingness to learn and engage with new technologies and tasks and have the appetite to develop your investigative and problem-solving skills further.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have experience in retail, with an ability to lead and motivate a team? Are you interested in working in one of Bradford's key visitor attractions?

About us

The National Science and Media Museum (NSMM) will be reopening in January 2025 as Bradford becomes UK City of Culture 2025. The museum temporarily closed in June 2023 to undergo a once-in-a-generation transformation with huge changes through a £6 million capital project called 'Sound and Vision', including two new permanent galleries, a new passenger lift and improvements to the main entrance, thanks to support from The National Lottery Heritage Fund.

With the reopening of the museum with its own new shop, the Museum Retail team is looking for a new Retail Team Leader. You will manage our Retail Advisors to welcome visitors and provide them with an interactive and fun experience.

About the role

In this role, you will assist the Retail Manager by leading and motivating a sales team to deliver the day-to-day operation of our Museum Stores. You will also encourage excellent customer service, maximise revenue, championing customer interactions and maintaining visual merchandising to its highest standards.

About you

You will have good communication skills and an understanding how to motivate and develop people and teams. Bringing sales skills, you will be comfortable working to, and exceeding, sales targets. Excellent visual merchandising skills will be required, along with an understanding of best practice in the retail sector. You will be flexible and adaptable, able to problem-solve and support your team in handling customer questions or issues. You will work well within diverse teams and will be able to build effective working relationships.

Not sure you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have a commercial eye for detail and experience in processing a range of financial administration? Can you maintain great external relationships to drive engagement and action?

About us
One of the strategic ambitions of the Science Museum Group (SMG) is to extend our reach and to increase income. The Licensing and Commercial Partnerships team is critical in realising this aim as part of the Group's commercial Enterprise department.

The team's overarching purpose is to increase financial income and to raise SMG's profile commercially leveraging our brand, content, and IP. We achieve this by building successful partnerships sharing our assets through popular science publications, picture library and brand licensing programmes. As a department, we are creative and opportunistic and thrive to create financial growth that is resilient and sustainable.

The picture library represents the extraordinary collections of all the museums in the Science Museum Group for commercial use.

About the role
Reporting into the Licensing team but managing all the financial processes on behalf of the department, you will undertake and stay on top of a range of finance administrative tasks.

This will include raising invoices and running sales reports as well as tracking royalty statements against advances and Minimum Income Guarantees. You will also assist with picture library requests, responding to enquiries. And as we update our picture library platform, you will ensure the changeover is smooth and the new process is successful.

This role can be based at any of Science Museum Group sites, depending on your preference - London, Bradford, York or Manchester although you will be required to visit London where the team is based. We can also offer hybrid working that includes flexibility to work from home on a regular basis.

Contract: Permanent, Full time 35 hrs
Salary: £26,531 per annum

About you
Well organised and proactive, you have experience in tracking budgets, raising and follow up with invoices and relevant contracts, and providing essential support for income focused financial processes, ideally in a commercial environment.

We are interested to hear from candidates who have used finance software systems, and who are eager and confident in learning new software. With an analytical approach to your work, you have the potential to grow into identifying commercial opportunities from the data you manage.

Great communication and interpersonal skills are important, enabling you to engage effectively with a diverse range of internal and external stakeholders. If you are detail-oriented, flexible, and excited to contribute to a supportive and dynamic team, we encourage you to apply

Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.

What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Film and Sound Archivist

Do you have experience of handling, storing and documenting sound and film collections? Would you like the opportunity to document and process the sound and film material in the Science Museum Group collection?

About us

The Science Museum Group (SMG) archive and library collection contains around 7 million items and is of outstanding national and international significance. This is an exciting time for SMG's Archives and Libraries with our new strategy setting out how our collections will be the best in the world in our fields. We are committed to documenting our collections, making them available to more people than ever before and transforming customer service.

We are now recruiting for a Film and Sound Archivist on a fixed-term contract for 7 months. This role is based at the National Railway Museum in York, on a full-time basis working 35 hours per week.

About the role

As Film and Sound Archivist you will document and process our sound and film material, making catalogue descriptions available via Collections Online and recordings via our reading rooms in Bradford, London, Manchester and York. You will work closely with Collections, Research and Curatorial colleagues across SMG on the intellectual development of the collections and processing new acquisitions.

You will respond to archive research enquiries about the sound and film archives, whilst also contributing to promotion and communications about the archives, such as via social media. You will also be supporting the Group Archives Manager to supervise volunteers to perform routine tasks such as listing, indexing and repackaging.

About you

Joining us, you will have experience of working in an archival role and with archives collections. You will have experience in audiovisual digitisation and preservation, and/or time-based media conservation.

You will have good accuracy and attention to detail alongside experience of working on cataloguing projects, following current professional archives practice and standards, including creating authority files. Crucially, you will have good IT skills including using an archive management system and Microsoft 365.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Collections Care Assistant

Do you have good knowledge and practical experience of working with historic collections and objects? Do you want to undertake conservation object cleaning of collection items at the National Railway Museum?

About us

At National Railway Museum the historic site is changing, a multi-million-pound programme of construction and restoration projects is transforming and modernising the museum, with new buildings, galleries, visitor attractions, outdoor spaces and vital conservation work.

We are now recruiting for a Collections Care Assistant to join the team on a fixed-term contract until March 2025. This role is full-time, working 35 hours per week, on-site at the National Railway Museum in York.

About the role

As Collections Care Assistant you will work within our Collections Care team during this busy and exciting time for the museum. You will be involved in a wide variety of conservation and collections care activities including assisting with environmental monitoring and conservation cleaning of the collections.

You will assist in the condition reporting, care, data management and recording, assist with the changeover of exhibitions, cleaning and packing of objects from the collection stores and on gallery.

You will work closely with the other members of the Conservation & Collections Care team, supporting the work of the Conservation team, and more widely the work of the Documentation, Registration, Photography and Curatorial teams.

You will undertake conservation object cleaning of collection items where appropriate. You will ensure that these tasks are carried out in a safe and secure manner to comply with current legislation and following best professional practice.

About you

Joining us you will have good knowledge or practical experience of working with historic collections coupled with an understanding of collections care, particularly object handling. You will have good communication skills which will enable you to work well as part of a team.

You will be able to work well under pressure and use prioritising skills to meet deadlines calmly and effectively. Crucially you will have the ability to work to a high standard of accuracy with good attention to detail.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

People Assistant

Are you able to provide great customer service? Do you have good attention to detail and enjoy working as part of a team?

About us

The Science Museum Group is all about inspiring futures and its museums are a key national resource, with unparalleled collections in the fields of science, technology, engineering, mathematics and medicine.

We are currently looking for a People Assistant to join our People Support Team on a full time basis working 35 hours per week on a permanent contract. This role is based at the National Railway Museum in York with hybrid working also available.

About the role

As a People Assistant, you will join a team who play an important part in supporting the essential work carried out by our People and Culture team. You will act as first point of contact for queries and information requests, ensuring they are dealt with efficiently whilst taking responsibility for high-volume administration of the HR system.

You will support in managing a shared email inbox, ensuring work is managed and processed in a timely manner. You will get involved in a number of areas of HR, including recruitment, onboarding, payroll, pay review administration, and assisting People Partners with notetaking at formal meetings.

You will work hybrid with Wednesday and Thursday on-site at the Railway Museum in York, and the remainder of the week at home.

About you

Joining us, you will be responsive, efficient, and committed to offering a great service to your customers (primarily colleagues and candidates), along with an interest in People and HR.

You will have good administration and IT skills, with great attention to detail and the ability to coordinate a busy workload and changing priorities. To work effectively within a team, good communication and collaboration skills are essential. This role is an great opportunity for anyone wishing to take their first step into HR in a busy, varied and inspiring environment.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Do you have great customer service and a good eye for detail and organisation? Are you keen to develop a career in fundraising or expand your communication skills?

About us
With unparalleled collections in the fields of science, technology, engineering, mathematics, medicine and media, the Science Museum Group (SMG) aims to be a leader in informal learning where people of all generations can be inspired by the science that shapes the modern world.

Committed to supporting our mission, the Fundraising and Partnerships department plays a key role in delivering the Group's ambitions, with all our museums undergoing significant projects over the coming years, which require a step-change in income generation. The department consists of several specialist teams, focussing on different areas of fundraising and income generation.

About the role
Interenally, known as Fundraising and Partnerships Executive, you will support the delivery of SMG's vision in securing donations to support the ambitious masterplan of activity and the wider exhibition and learning programmes across SMG.

You will work across two teams in our Fundraising and Partnerships department - the Philanthropy team and the Trusts, Foundations and Government team.

Within this, you will play a key part in the successful delivery of the Railway Museum's Patrons programme. You will focus on developing and implementing donor communication materials, delivering a programme of special events, as well as supporting the Philanthropy team in managing their donor and prospect portfolios.

You will also support the work of the Trusts, Foundations and Government team in stewarding a wide range of funders and securing further support for SMG's existing programme of work across the group of museums.

This 12-month contract can be a great boost for your career, as you will have the opportunity to take as much as you put in. You'll learn the fundamentals of philanthropic and trust fundraising with a focus on how to build great donor relationships. You will also finesse your time management, communication across a range of platforms, and administrative skills.

We offer this role on a hybrid basis, with every Monday and one other day of your choosing in the office.

Salary: £24,000 - £27,500 per annum, depending on experience

About you
Fundraising knowledge or experience is not essential -instead, the skills and attributes you can bring will be of our upmost interest.

You may have built your administration, teamworking and customer service skills in paid work, education, or volunteering in the past, or maybe you have started to work but are ready to try something new and don't know where to start.

As a role focused on your professional development, you will be willing to learn new skills and try new ways of working to support the teams' work. You will enjoy working with people, meeting new people, and building relationships with others who share the ambitions of SMG.

As the role includes creating communications for donors and prospects, you will have great writing skills, able to write for a variety of audiences and communicating important information effectively. You will also have a high attention to detail and an organised approach to your work.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Do you have great customer service and a good eye for detail and organisation? Are you keen to develop a career in fundraising or expand your communication skills?

About us
With unparalleled collections in the fields of science, technology, engineering, mathematics, medicine and media, the Science Museum Group (SMG) aims to be a leader in informal learning where people of all generations can be inspired by the science that shapes the modern world.

Committed to supporting our mission, the Fundraising and Partnerships department plays a key role in delivering the Group's ambitions, with all our museums undergoing significant projects over the coming years, which require a step-change in income generation. The department consists of several specialist teams, focussing on different areas of fundraising and income generation.

About the role
Interenally, known as Fundraising and Partnerships Executive, you will support the delivery of SMG's vision in securing donations to support the ambitious masterplan of activity and the wider exhibition and learning programmes across SMG.

You will work across two teams in our Fundraising and Partnerships department - the Philanthropy team and the Trusts, Foundations and Government team.

Within this, you will play a key part in the successful delivery of the Railway Museum's Patrons programme. You will focus on developing and implementing donor communication materials, delivering a programme of special events, as well as supporting the Philanthropy team in managing their donor and prospect portfolios.

You will also support the work of the Trusts, Foundations and Government team in stewarding a wide range of funders and securing further support for SMG's existing programme of work across the group of museums.

This 12-month contract can be a great boost for your career, as you will have the opportunity to take as much as you put in. You'll learn the fundamentals of philanthropic and trust fundraising with a focus on how to build great donor relationships. You will also finesse your time management, communication across a range of platforms, and administrative skills.

We offer this role on a hybrid basis, with every Monday and one other day of your choosing in the office.

Salary: £24,000 - £27,500 per annum, depending on experience

About you
Fundraising knowledge or experience is not essential -instead, the skills and attributes you can bring will be of our upmost interest.

You may have built your administration, teamworking and customer service skills in paid work, education, or volunteering in the past, or maybe you have started to work but are ready to try something new and don't know where to start.

As a role focused on your professional development, you will be willing to learn new skills and try new ways of working to support the teams' work. You will enjoy working with people, meeting new people, and building relationships with others who share the ambitions of SMG.

As the role includes creating communications for donors and prospects, you will have great writing skills, able to write for a variety of audiences and communicating important information effectively. You will also have a high attention to detail and an organised approach to your work.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

• Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
• Career growth. We offer enhanced support with personal and professional development.
• Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
• Health & Dental Insurance. Extra peace of mind, from day one.
• All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
• Enhanced contributory pension. To support you in saving for the future.
• Interest-free loans. When you need a little extra cash for life events or home improvements.
• Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Explainer

Do you have experience of successfully delivering presentations, performances or demonstrations in an engaging way to a broad range of audiences? Do you want to inspire futures by providing live interpretation in our museum galleries?

About us

At the Science Museum Group STEM engagement is at the heart of what we do. We inform, inspire and encourage learning on-site, as well as through outreach and online. We ignite curiosity around STEM by assisting discovery through active participation and social interaction. We use the concept of science capital to shape our work and provide us with research-based insight into what influences and shapes people's engagement with, and attitudes towards, science.

We are now recruiting for Explainers to join our Learning Team based at the National Railway Museum in York. There are both full-time (36 hours per week) and part-time (18 hours per week) roles available and shifts will be on a 4-week rolling rota which includes regular weekend working.

About the role

As an Explainer you will provide live interpretation in the museum galleries for all our visitors. You will deliver a wide-ranging and creative programme of activities and events for diverse audiences including schools, families, adults and community groups. You will reveal the wonder of science by telling authentic stories about our collection and facilitating and supporting the learning of children and adults.

Your role is to engage with visitors and help them learn from our exhibits and collection. You will support with and deliver all learning activities inside the Wonderlab Gallery, an interactive space that encourages and inspires our visitors to investigate with science, technology, engineering and maths (STEM).

We provide opportunities for you to develop your skills through on-the-job training programmes in order to support you in delivering high quality learning experiences that are memorable and engaging for our large and diverse audiences.

One of the strengths of our Explainer team is its diversity and we encourage applications from all backgrounds. Our aim at SMG is to build Science Capital in society and help people think science is for them; one of the first steps in this is for people to see individuals like them in front-facing roles like this one.

About you

First of all, you don't need to be a science expert or have any particular qualifications in STEM. We are looking for you to have experience of working in a public-facing role using good customer service and communication skills. You will also be able to deliver presentations, performances or demonstrations.

Crucially, you will have experience of working with and communicating to a broad range of people, especially children and you will have the confidence to learn to perform or present to an audience and the ability to seek and learn from feedback.

Applying

View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.

What we offer

Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.