Total 5 Sales / Marketing job vacancies in Hemel Hempstead, HP2 7YU

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job DetailsHead of CLM (Customer Lifecycle Marketing)
Hemel Hempstead (Hybrid) – 2-3 days a week in office
Annual salary + bonus and benefits

We’re looking for a collaborative Head of Customer Lifecycle Marketing (CLM) to lead a transformation in how we engage with our potential customers, helping guide them from interest through to purchase. Primarily focused on caravan sales — a key part of our business strategy — we’re seeking a true CLM specialist with experience in strategizing customer journeys for high-consideration products (such as cars, homes, or other significant purchases). You’ll work across the guest and owner journey - holiday revenue, caravan sales revenue, and customer advocacy to create a seamless and positive experience for our guests and owners.

This is a role for an empowering leader – you will deliver the work through your team.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Owning and developing the CRM strategy for Haven, completely transforming our current setup
- Taking accountability for the sales funnel and conversion thereof
- Leading a team and empowering them to deliver across email marketing and outbound telemarketing
- Overseeing the content plan, data segmentation strategy and customer journey for all emails
- Leading on ensuring customer data is leveraged, working with the Data Management team

What we’d like you to bring:
- Senior level experience of leading CRM teams, including knowledge of building and sending emails
- Demonstrable leadership skills and behaviours, you know how to develop and lead your team to succeed
- Deep understanding of customer databases
- Demonstratable ability to effectively nurture the sales funnel for a high value or luxury product
- Strong data-driven mindset
- Strong understanding of test and learn processes in email

What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

Retail Channel Sales Manager | This role is based in our Hemel Hempstead headquarters, with regular travel to our factory in East Peckham, Kent | Full Time | £50,000

Are You Ready to Lead in Wallpaper Sales?

Muraspec Decorative Solutions is seeking an ambitious Wallpaper Retail Channel Sales Manager to elevate our presence across e-commerce stores, interior design platforms, and digital marketplaces. If you have a flair for building partnerships and a passion for creative design, this role is your opportunity to make a significant impact in a high-growth environment.

At Muraspec, we pride ourselves on transforming spaces with high-quality wallpapers that capture both modern and classic aesthetics. With over 135 years of expertise, our designs bring style and sophistication to homes and businesses alike. Join us and be part of a team that’s passionate about exceptional design and cutting-edge materials!

Are you the right person for the job?

• 3+ years of experience in channel sales, with a track record of managing online retailers and meeting sales targets
• Strong communication skills, with a knack for negotiation and relationship-building
• A results-driven mindset, always seeking ways to improve and grow professionally

What will your role look like?

Channel Strategy & Development

• Develop and implement a robust sales strategy targeting e-commerce interiors stores and marketplaces
• Build lasting relationships with online retailers, unlocking new opportunities and driving mutual growth

Account Management

• Act as the go-to contact for key accounts, providing them with resources, support, and strategic guidance to boost their sales of Muraspec products
• Negotiate terms, product placements, and promotions to secure prime positioning for our wallpapers

Sales Performance & Growth

• Set and exceed sales targets across all channels, leveraging data-driven insights to refine strategies and adapt to changing trends
• Optimise product inventory and selection to align with market demand and customer preferences

Product Presentation & Merchandising

• Collaborate with Marketing to enhance product listings with top-notch images, descriptions, and SEO-friendly content
• Partner with the Design Team to ensure new launches and seasonal collections shine across all digital touchpoints

Digital Marketing & Promotions

• Plan and execute targeted campaigns, promotional offers, and cross-channel partnerships to drive traffic and increase conversions
• Work alongside digital marketing teams to maximise reach through paid ads, influencer collaborations, and compelling content marketing

Analytics & Reporting

• Dive deep into sales metrics, preparing regular performance reports that drive strategic decision-making and continuous improvement

Customer Experience & Support

• Collaborate with Customer Service to maintain a high standard of customer satisfaction, ensuring all inquiries and issues are promptly addressed

Competitive Analysis & Industry Trends

• Stay on top of wallpaper trends, industry developments, and emerging channels to continuously refine our strategy and identify new growth areas

If you’re excited about driving growth in a creative, design-focused industry, we want to hear from you! Apply today to join the Muraspec team and help us bring exceptional wallpapers to customers everywhere.

Your data will be handled in line with GDPR.

Marketing Campaign Manager, Caravan Sales & Owner Communications
Hemel Hempstead (Hybrid – 50% of working week in the office)
Annual salary + bonus and benefits

We’re looking for a Marketing Campaign Manager to deliver multi-channel marketing campaigns that make a real impact. You'll craft integrated campaigns across paid and owned channels and will have the opportunity to shape high-profile initiatives that support critical business goals. You will combine your passion for storytelling with a data-driven approach to maximize engagement, loyalty, and conversion.

Your Opportunity
To learn, develop and become an expert in a key area of the business by:
- Creating integrated marketing campaigns to support driving caravan sales and owner communications
- Work with internal teams to develop the annual marketing campaign calendars and deliver the integrated comms to drive caravan sales and enhance Owner communications
- Working with the performance marketing team to understand campaign performance and continuously improve campaign effectiveness
- Gathering and making use of all available data to inform and shape campaign briefs

What we’d like you to bring:
- Detailed understanding of marketing channels, campaign planning and creative briefing process
- Proven experience in UK consumer marketing, including experience of briefing external agencies
- Effective planning and prioritisation skills
- Proven ability to write and review copy
- Great communication skills, you will be working with teams and leaders across the business

What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job DetailsMarketing Campaign Manager, Caravan Sales & Owner Communications
Hemel Hempstead (Hybrid – 50% of working week in the office)
Annual salary + bonus and benefits

We’re looking for a Marketing Campaign Manager to deliver multi-channel marketing campaigns that make a real impact. You'll craft integrated campaigns across paid and owned channels and will have the opportunity to shape high-profile initiatives that support critical business goals. You will combine your passion for storytelling with a data-driven approach to maximize engagement, loyalty, and conversion.

Your Opportunity
To learn, develop and become an expert in a key area of the business by:
- Creating integrated marketing campaigns to support driving caravan sales and owner communications
- Work with internal teams to develop the annual marketing campaign calendars and deliver the integrated comms to drive caravan sales and enhance Owner communications
- Working with the performance marketing team to understand campaign performance and continuously improve campaign effectiveness
- Gathering and making use of all available data to inform and shape campaign briefs

What we’d like you to bring:
- Detailed understanding of marketing channels, campaign planning and creative briefing process
- Proven experience in UK consumer marketing, including experience of briefing external agencies
- Effective planning and prioritisation skills
- Proven ability to write and review copy
- Great communication skills, you will be working with teams and leaders across the business

What’s In It For You? 
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’ 
- Annual bonus 
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends 
- Comprehensive wellbeing support 
- Access to the Bourne Leisure corporate box at the O2 Arena ,London 
- Exclusive discounts with corporate partners 
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees 
- Enhanced family friendly policies and pay (eligibility criteria applied) 

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven   Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. 
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. 

What can you expect during the recruitment process? 
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process
  
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Customer Lifecycle Marketing Automation Manager
Hemel Hempstead (Hybrid) – (50% of week in office)
Annual salary + bonus and benefits

Be part of the CLM transformation at Haven! We’re looking for a technical specialist to take on a brand new role that will drive automation and incremental revenue and an enhanced customer experience. Automation and personalisation are key pillars of our new Customer Lifecycle Marketing proposition, you will drive building sophisticated customer journeys

The Customer Lifecycle Marketing Automation Manager will oversee customer communication journeys, automation (email, SMS, App Push, Outbound Calling), and dynamic elements in our new Email Service Provider (Bloomreach). This role demands technical expertise, project management proficiency, and CRM best practice knowledge. Leading the CLM's technical aspect, you'll be instrumental in building the new CRM journeys.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Developing and building our new Bloomreach environment
- Leading the build & development of visually appealing and responsive marketing emails, SMS, App Push campaigns, including implementing dynamic elements
- Acting as the technical lead on CRM automation across workflows, process, campaigns, cart abandonment etc
- Owning the testing and optimisation process, including QA
- Leading on email campaign performance and analytics/tracking

What we’d like you to bring:
- Proven experience in the technical elements of CRM – building and deploying emails
- Experience of implementing advanced email automation workflows based on customer behaviour and preferences
- Deep understanding of email service provider platform management and operations
- Experience of building emails using some or all of the following: HTML, CSS, PHP, AMP Script
- Demonstrated experience of building personalised communications within an ESP

What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.