Manpower is recruiting a HVAC Sales Coordinator on behalf of our reputable client.
Location: Cardiff (due to the location you must have your own transport)
Job type: Permanent
Hours: Full time, Monday to Thursday 8 am - 5 pm, Friday 8 am - 4 pm
Salary: £24,500 - £25,000 dependant on experience
Job Purpose
Ensure efficient sales coordination and business administration for HVAC products in the Cardiff Branch. Responsibilities include processing customer orders, purchasing stock, coordinating deliveries, managing customer service, and supporting branch operations. Also, work with the Branch Manager and Regional Business Development Manager to maximise sales opportunities in the Cardiff area.
Key Responsibilities
- Uphold the companies core values.
- Accurately process customer orders and inquiries.
- Purchase necessary items from suppliers following company guidelines.
- Coordinate stock transfers and deliveries with other branches.
- Provide accurate transport quotes and optimise cost recovery.
- Keep customers informed about order status and delivery.
- Work with management to maximise sales and business development.
- Engage in "up-selling" and promote company products.
- Size and select air movement items based on customer needs.
- Maintain sales through customer meetings and communications.
- Manage discounts, stock levels, and credit control with relevant departments.
- Complete daily and month-end administrative duties.
- Handle cash and credit card payments for trade counter sales.
- Participate in company stock takes and assist in staff training.
- Follow all company policies, including Health & Safety, and ensure compliance.
- Maintain professionalism in customer and colleague interactions.
- Commit to ongoing product knowledge development.
- Perform any additional duties needed for branch operations.
Limits of Authority:
- Negotiate customer discounts within set limits and seek approval for exceptions.
- Do not release goods to companies on the 'Stop' list without approval.
- Ensure receipt of payment before processing trade counter sales.
- Only purchase from approved suppliers and stock items as per company guidelines.
- Handle non-stock item returns only for specific reasons like damage or fault.
Essential criteria
- Experience in a Sales Administration position, including processing orders and quotations.
- Previous experience of working within the HVAC industry
- NVQ Level 2 in Business Administration or Customer Service
- The ability to work effectively as part of a team but also independently
- Ability to use Microsoft Office applications
The package
- A competitive annual salary based on experience & knowledge
- Career development opportunities, with training and support
- 25-days annual leave plus statutory bank holidays and a Christmas / New year shutdown, plus Bank Holidays
- Corporate workwear
- Annual flu jab
- On-line retails discounts & savings
- Employee Assistance programme
- Gym discounts
- Family friendly policies
- Long Service Awards
How to apply
If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration.
